Rating: 1
Visited 4 days ago
Written by Mihaela
Please do not waste your time and money in something like this. My friend and I have booked two tickets thinking that it’s a good opportunity, since we are not going out much, to meet people and make new friends. To start with, we’ve been informed on the event day that the location was changed. We also went on time as it is mentioned if you arrive late you will not be able to attend but the organiser did allowed other people after we started. We could not manage to stay more then 10 minutes as there was no ventilation, we were @ 40 people and the new place was in a basement. It was also impossible to have a normal conversation with the person in front of us, we were all squeezed at two tables shoulder to shoulder in current circumstances, so everyone was shouting. When we requested for a refund and mention to the host that is too hot inside and we are not able to have a proper conversation due to noise, he said that can hear us and we can change the table but the place was already full capacity.
Luckily the location has a place upstairs to seat and drink something and my friend and I left the “dating event” and enjoyed ourselves the rest of the evening there. After couple of min later we saw the other people from the event leaving as well, saying that it was a nightmare and too hot to sit downstairs.
Overall, very disappointed about the experience.
Reply from Speed Dating Clapham with Board Games @ The Sun (Ages 21-30)
Thank you for your feedback. Unfortunatley we did have to change the venue at short notice due to unforeseen circumstances but the alternative was much better. We do suggest that guests arrive early for registration and do warn people that if they arrive late they 'might not be able to take part' but we always try and accommodate people. Only one person was late for this event (they arrived at 8:30pm after you had left) and as such they did not take part. It was a busy event with lots of people so naturally it is going to be loud and vibrant. I did offer to resolve Mihaela's complaint by moving her to another part of the room or even upstairs but she did not want me to solve her problem and simply wanted her money back. I could clearly hear Mihaela when we spoke at the event. No one else complained about the noise. We had an interval halfway through the event and guests did go upstairs to get drinks NOT because they were leaving. Infact, everyone else stayed for the duration (gone 10pm) and had a really good time! I have exchanged several e-mails with Mihaela this morning and offered to book her into another event at a different venue for free but she has since left this review. If a customer does not give me an opportunity to resolve their problem then there is nothing else I can do. I don't think her complaint has anything to do with the organisation of this event but the customers that turned up. IMO she didn't like any of the men and decided to cut and run and try and get her money back which is simply not going to happen. I would take this review with a MASSIVE pinch of salt!
Verified
