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Welcome to our help centre. 95% of our customers find what they need on our helpdesk so the quickest way to get help is to find your query below.

Please note our office hours are:

Monday - Friday 9-5pm
Saturday 12-5pm
Sunday closed
Bought a ticket - have a question?

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Made a booking - have a question?

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Still need to contact us? Contact us below with your query.

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Need help planning a party?

Collins customer - Help centre

Tonic customer - Help centre

I'd like to get my venue listed
Media, marketing and PR - have a question?

If you have any media or PR queries please fill out our form and we’ll get back to you:

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Recommended by The Independent, The Telegraph, London Evening Standard, New Media Age

In the industry?

Discover the different ways you can work with us, whether you own a bar, restaurant, pub, club, private hire space, pop-up and/or run events.

Collins

Bookings Software

Revolutionary booking and enquiry management software for bars, restaurants, pubs and clubs. Table management, pre-orders, payments and more.

Tonic

Sell Tickets Online

An online ticketing box office, catering for all kinds of events, pop ups to big music festivals, and free marketing and exposure to help sell more tickets.

Marketing

Promote Your Venue

Need to get your venue out to millions? Use our targeted marketing packages to instantly push your venue to a young professional audience.

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Work with Us

Discover our solutions for the nightlife industry - we're here to help.

Promote your venue

Get listed and instantly get your venue out to millions. Let us help book people in and exceed targets.

Sell tickets online

We're the only online ticket selling solution to offer a ticket platform and free promotion to our nightlife seekers.

Bookings software

Own a bar, pub or club? Tired of 100s of emails or non-stop calls? We know your pain! Check out our revolutionary software.

Drink Aware

DesignMyNight supports the responsible consumption of alcohol.

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