Frequently Asked Questions

Customers

Need a hand? Let us lend you one.

If you're looking for more information on your:

Tickets.

Bookings.

Reward points.

Account.

⬇️

Please visit our Help Guide. 

Accessibility.

If the Venue, Event, or Promoter has not provided DesignMyNight’s website team with the information for accessibility, including information for carers, please visit the official website for the Venue or Event. Alternatively, please reach out directly to the Promoter or Venue.

Venues & Event Owners

How do I list my venue?

Listing is only available for our partners who are either using our Booking & Enquiry software, Collins, using our free ticket platform or paying for exposure. 

How do I promote and advertise my venue?

We have exciting opportunities for you. Get in touch.

How do I access my account/listing?

Click to access your account or email your Customer Success Manager for more help.

How do I promote my event? 

Listing is only available for our partners who are using our free ticket platform.

How do I get in contact?
You can get in touch through our contact us page.