Frequently Asked Questions

For customers   For venues

Customers

1. How do I access my account?
   You can either log in, reset your password or sign up.
   
   
2. How do I cancel or change my booking?
   Firstly, thank you for being considerate! it really helps us and our venues to ensure there are no wasted spaces. Please email us at support@Designmynight.com and we will be happy to help.
   
   
3. How do I change my password?
   Easy! Just visit our change your password page.
   
   
4. How do I change my newsletter preferences?
   Sign into your account and tick the relevant newsletter boxes.
   
   
5. Is your Party Planning and Concierge free?
   Yes, completely free. We are here to help you design and book your night out for you
   
   
6. Ahhh I need help with planning my night out. Help me?
   No problem at all, let our Nightlife Designers help you out. Get in touch now - quick!
   
   
7. I need help with a corporate party or large event but have no idea where to start?
   We are really experienced in corporate events and large blow-out parties so take the stress out of finding the perfect venue and let our Nightlife Designers help you out. Get in touch.
   
   
8. Can I work for DesignMyNight?
   Check out our current job opportunities.
   
   
9. How do I advertise on DesignMyNight?
   We have a supremely targeted user base so we would love to hear from you and to share all the different opportunities. Get in touch. 
   
   
10. How do I get in contact?
    All questions and enquiries can be submitted from our contact us page.
    
    

Venues & Event Owners

1. How do I list my venue?
   Listing is only available for our partners who are either using our Booking & Enquiry software, Collins, using our free ticket platform or paying for exposure. 

2. How do I promote and advertise my venue?
   We have exciting opportunities for you. Get in touch.

3. How do I access my account/listing?

   Click to access your account or email us for access support@designmynight.com 

6. How do I promote by event? Listing is only available for our partners who are using our free ticket platform.

7. How do I get in contact?
   You can get in touch through our contact us page.