Big Brother: Live Halloween Eviction

**TICKET TERMS AND CONDITIONS (DesignMyNight Version)**

Please ensure you read these Ticket Terms and Conditions in full. By using this complimentary audience ticket or eTicket ("ticket", "eTicket"), you (the "ticket holder") and any accompanying guests agree to and accept all of the following:

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### ADDITIONAL ENTRY CONDITIONS (BIG BROTHER / LIVE TV AUDIENCES)

To ensure the safety, smooth running, and enjoyment of the event, all audience members acknowledge that entry to the event may be refused or revoked for any reason, including but not limited to:

* Antisocial, aggressive, abusive, or threatening behaviour
* Suspicion of intent to cause disruption or causing actual disruption to the production or enjoyment of others
* Being under the influence of alcohol and/or drugs
* Wearing clothing or carrying signage that contains:

* Branding/logos
* Copyrighted content (photos, artwork, etc.)
* Political, social or cryptic messaging (including colours with political connotations)
* Offensive language or images
* Irrelevant or inappropriate slogans, memes, or signals
* Displaying inappropriate or offensive banners, signage, or materials
* Refusal to secure mobile phones or other recording-capable devices in a lockable pouch (where required)
* Arrival after the published entry deadline or after the venue has reached capacity
* Identification by production or security as a person previously known to cause distress to others
* Attempting to film or capture content for social media or publication during queuing or inside the venue
* Repeat attendance where it could affect editorial integrity of the production
* Any other breach of these Ticket Terms and Conditions

**Important**: Event staff will not store personal items that breach these rules. You may be asked to dispose of such items at your own risk.

### CORRECTIVE ACTION

In cases where a breach of the above terms is deemed minor or correctable (e.g., clothing, signage, repeat attendance), the organiser may offer alternative tickets for another date or production. This is not guaranteed and is subject to discretion.

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### GENERAL TERMS AND CONDITIONS

1. We aim to make every television production a safe and enjoyable event. Aggressive or abusive behaviour toward staff, talent, or other attendees will not be tolerated.

2. Tickets are over-issued to account for no-shows. Admission is not guaranteed and is subject to venue capacity. Entry is first-come, first-served unless marked "Priority".

3. Tickets are complimentary, not for resale. If you cannot attend, tickets may be transferred to a family member with the same surname (at organiser discretion).

4. You are responsible for making sure all members of your party are aware of and agree to these terms.

5. Admission is not guaranteed by possession of a ticket.

6. Arrive in good time to avoid refusal due to full capacity.

7. No one under 18 will be admitted. Valid photo ID is required. Acceptance of ID is at the organiser’s discretion.

8. The organiser reserves the right to:

* Refuse admission
* Search individuals and their belongings
* Alter start and end times
* Cancel the event without compensation

9. The use of cameras, phones or recording equipment inside the studio or venue is strictly prohibited.

10. Phones must be switched off and secured (where required). No hot food or nuts are permitted inside the venue.

11. The organiser accepts no liability for travel, accommodation, personal injury, or property loss except as required by law.

12. By attending, you agree to be filmed and recorded. This includes interviews and any visible reactions in the audience.

13. You assign full rights of your contribution (visual/audio) to the production team to use across all media, in perpetuity. You waive any “moral rights” to edit or control how this is used.

14. All attendees must follow instructions and health & safety guidance from event staff.

15. You may not give interviews or statements regarding the show, participants, outcome, or production.

16. Warning: Smoke effects, strobe lighting, and lasers may be used during the show. Asthmatics and others sensitive to these should be aware.

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### BODY-WORN CAMERA POLICY

17. Audience staff may wear body cameras to:

* Prevent, detect, or investigate incidents or crime
* Ensure safety of all staff and attendees
* Support enforcement of these terms

18. All recording is GDPR-compliant and in line with the Data Protection Act 2018 and other relevant laws.

19. Recordings are used solely for safety, security, and investigative purposes.

20. Organisers act as Data Controller and ensure data protection compliance.

21. Recordings are stored for a maximum of 30 days unless required for investigation.

22. Body cameras are sealed units with no removable storage.

23. Staff will notify you when recording is activated during incidents.

24. Recordings are automatically downloaded and deleted from devices after each shift.

25. To request footage of yourself, submit a Subject Access Request (SAR) in writing with ID and enough detail to locate the footage.

26. If your SAR would reveal personal data of others, we may refuse it unless those individuals consent.

27. Urgent access to footage (e.g. for police or emergency services) can be authorised by senior staff. These disclosures are logged and reviewed.

28. Internal investigations (e.g. staff misconduct) require written approval from HR or an Investigating Officer. All footage remains confidential and is destroyed post-investigation.

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### TICKET & ACCOUNT POLICIES

29. Tickets are free. Anyone selling or advertising them will have their tickets cancelled and may face further action.

30. Duplicate ticketing accounts are not permitted. Any duplicates will be banned.

31. Photo ID data is stored securely for 30 days after the event and then permanently deleted.

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### COMPLAINTS

If you wish to raise a concern or complaint:

* Speak to an event staff member on the day
* Or email us via the contact details on your ticket confirmation

We aim to respond to all complaints within 10 working days.

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**Thank you for your cooperation and for being part of the audience!**