TERMS AND CONDITIONS – PAUL UK MASTERCLASSES
1. DEFINITIONS
In these Terms & Conditions the following expressions have the respective meanings:
The Masterclasses or Masterclass:
Daily Artisan Bread
Advanced Artisan Bread
The Art of the Tarte
The ABC of the Éclair
PAUL:
This includes all PAUL UK Limited outlets. Registered address is 30 Cannon Street, Lower Ground, London, EC4M 6XH
PAUL Customer Services:
Customer services for PAUL can be contacted via email at customerservices@paul-uk.com
IMPORTANT - PLEASE READ: The following Agreement describes the terms and conditions that apply to the Masterclasses. These Terms and Conditions apply to the use of the Masterclasses and govern the relationship between PAUL and you. Participation in a Masterclass will constitute acceptance of these Terms and Conditions. You must therefore read them carefully. Please print a copy of these Terms and Conditions for your records. If there is anything you do not understand, please contact our PAUL Customer Services.
2. THE MASTERCLASSES
Our masterclasses start at 6pm and end at 9.30pm. During these Masterclasses you will be able to learn traditional PAUL methods of baking and pastry making.
The Masterclasses take place at PAUL Bankside (16 Summer Street Unit 4 Blue Fin Building - London SE1 9JZ) and at PAUL Covent Garden - Le Restaurant de Paul (29 Bedford Street - LONDON WC2E 9ED).
3. WHAT WILL BE INCLUDED IN A MASTERCLASS?
Pre-masterclass: 1 drink on arrival (non-alcoholic)
All ingredients necessary for your Masterclass
Post-masterclass:
2 Platters: Charcuterie and Vegetarian to share (can be replaced by alternative food at the time of the Masterclass).
2 drinks per person (alcoholic) – subject to availability
A PAUL apron – subject to availability
Recipes
A certificate
Your own freshly baked products
4. MASTERCLASS GIFT E-VOUCHER
Your Masterclass Gift e-voucher is intended for your personal use and, as such, you are not entitled to sell or make any commercial use of your Gift e-voucher (including in relation to any promotional commercial activity).
For the avoidance of doubt, this shall not prevent you from giving a Gift e-voucher as a gift, provided that this is not part of or connected to any commercial activity.
5. MASTERCLASS GIFT E-VOUCHER EXPIRY
A Masterclass Gift e-voucher is valid for 12 months from the date of purchase. We are not able to accept expired vouchers.
6. CANCELLATION OR MODIFICATION
Modification of your masterclass booking is possible 7 days prior to the Masterclass. We regret that tickets cannot be refunded after purchase.
Tickets are subject to availability and are non-refundable. We are under no obligation to refund you or exchange your ticket(s) in the event that you:
• make any error when purchasing your tickets through our website (including but not limited to selecting the wrong class or the wrong number of tickets)
• if your ticket is lost, stolen or damaged.
Please check your tickets, as mistakes cannot always be rectified.
Occasionally, events are cancelled or postponed by PAUL UK for a variety of reasons. If the event is cancelled, please contact us for information on receiving a refund from the responsible party. If the event was moved or rescheduled, PAUL UK may set refund limitations. It is your responsibility to confirm the date and time of any rescheduled event.
PAUL UK reserves the right to refuse admission and may on occasion have to conduct security searches to ensure the safety of the patrons.
7. MASTERCLASS TICKETS, ENTRY AND VENUE
Tickets are issued subject to the rules and regulations of PAUL UK.
Our venues operate a No Smoking Policy.
Every effort to admit latecomers will be made at a suitable break in the event, but admission cannot always be guaranteed.
The event listed on the purchased ticket is strictly for ticket holders who are over 18 years of age. Identification may be required.
Tickets are sold subject to the venue or promoter's right to alter or vary the programme due to events or circumstances beyond its control without being obliged to refund or exchange tickets.
If this ticket is re-sold or transferred for profit or commercial gain by anyone other than PAUL UK, DesignMyNight (WFL Media Ltd) or one of their authorised sub-agents, it will become voidable and the holder may be refused entry to or ejected from the venue.
8. DATA PROTECTION AND PRIVACY
If you register on the Masterclass website you will be asked to provide certain personal information, including your name, email address and phone number, and if you pay online, card details. We are committed to maintaining the security of your personal information in accordance with the requirements of the Data Protection Act and will take all reasonable steps to ensure that your personal data is kept secure against unauthorised access, loss, disclosure or destruction.
The PAUL Privacy Policy will apply whenever you provide us with personal information and is incorporated by reference into these Terms and Conditions. Except as required by law, or in accordance with these Terms and Conditions and the PAUL Privacy Policy, your personal information will not be passed to any other persons without your permission.
9. LIABILITY OF PAUL
The ticket holder voluntarily assumes all risks and danger incidental to the event for which the ticket is issued, whether occurring prior, during or after the event. The ticket holder voluntarily agrees that the management, venue, event participants, DesignMyNight (WFL Media Ltd) and all their respective agents, officers, directors, owners and employers are expressly released by the ticket holder from any claims arising from such causes.
PAUL shall not be held liable for any default resulting directly or indirectly from any cause whatsoever beyond its control, including but not limited to, failure of network services and failure of data processing systems. To the extent permitted by law, all conditions or warranties implied by law, statute or otherwise are expressly excluded.
This agreement does not affect your statutory rights and must be read subject to those rights. If you require more information on your statutory rights, you should contact your local authority Trading Standards Department or Citizens Advice Bureau.AUL UK and DesignMyNight accept no responsibility for any personal property.
10. VARIATION AND ASSIGNMENT
We reserve the right to amend or waive any provision of these Terms and Conditions from time to time and at any time, or to terminate the Masterclass on reasonable notice. The Terms and Conditions applicable to the use of the Masterclass shall at any time be the terms and conditions published on the PAUL website and your continued use of a Masterclass shall constitute your acceptance of such terms and conditions.
We may assign the benefit of these Terms and Conditions to any other company in the same group of companies as PAUL. If we assign the benefit of these Terms and Conditions, your rights will not be affected.
11. ENTIRE AGREEMENT; CONSTRUCTION
This agreement (as amended from time to time) constitutes the entire agreement between you and PAUL and supersedes all prior proposals and all other agreements in respect of the subject matter of this agreement. If any provision of this agreement is illegal or unenforceable, that provision will be deleted from this agreement, and the remaining terms will not be affected.
12. ALLERGENS & INTOLERANCES
PAUL offers products within Masterclasses containing peanuts, tree nuts, soy, milk, eggs, wheat and other allergens. While we take steps to minimise the risk of cross contamination, we cannot guarantee that any of our products are safe to consume or touch for people with allergies. Please contact customerservices@paul-uk.com for more information.
13. PURCHASING YOUR TICKETS
Tickets may be purchased through the website using a credit or debit card approved by us and DesignMyNight (WFL Media Ltd). By placing an order for tickets through our website, you are making a request to book tickets for the relevant time and date. Please note that this does not mean that your request has been accepted by PAUL or DesignMyNight.
We will only be bound by an on-line booking through the website once we have processed your payment and we have sent a confirmation email.
In the event of our booking system overbooking your requested class’ time and date, we will contact you to reschedule or we will refund your tickets.
Tickets are sold at the price displayed on the website. All prices and fees include any applicable value added tax. Please note that ticket prices vary depending on the option chosen.
14. GOVERNING LAW
These Terms and Conditions are governed by English law.