UPDATE:
Received an email from ‘Rich’ who was super apologetic and said to me that he is going to regroup with his team and get back to. Almost a week passed and I didn’t hear anything so I emailed for an update, he responded back with the same silly apology. I don’t know what lies his team told him but our experience was shocking and horrid and a waste of money. Nothing was done so I don’t know why I even received the initial email in the first place like we were going to get some sort of good will gesture. Silly place, staff don’t know what they are doing, all just standing around talking when drinks are meant to be at our table and we’re waiting up to 10 mins for their watered down drinks. DO NOT go to CABANA white city.
Verified