The Bull's Head - Geronimo Inns

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Top Events @ The Bull's Head - Geronimo Inns

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GAME AND WINE DINNER More
Wednesday 25 October 2017

Description

Overlooking the majestic Thames The Bulls Head is in the heart of the Barnes community. Famed for Jazz for nearly 60 years now their pub is now just as well known locally for the best of British food, one of those “there’s too much choice!” wine lists and great local pub service.

Their Jazz Room is revered for its heritage and they are lucky enough to host a real mix of acts every night of the week. What's more, if you book in advance all diners with Jazz tickets will get 20% off their food menu on the night.

They also have several private hire spaces, including their iconic River Room with its sweeping views. Whether you are planning a birthday, wedding reception, works meeting or wake their events team will look after all the finer details for you.

What's on

To see all upcoming events view the full event calendar.


GAME AND WINE DINNER

GAME AND WINE DINNER

Wednesday 25 October 2017

The evening is a relaxed yet informative event - perfect for foodies this Autumn.Guests will learn about our locally...

An intimate Game masterclass and wine paired dinner

An intimate Game masterclass and wine paired dinner

Thursday 2 November 2017

The evening is an opportunity for you to learn about our locally source game available on our menu. Blackmoor...

Info

No Door Charge
No queues normally
Happily Affordable ££
Barnes
18 and over after 8pm.
Wheelchair Access
None

Hours

Day Open Close Notes
11:00 23:00
11:00 23:00
11:00 23:00
11:00 23:00
11:00 23:00
12:00 23:00
12:00 22:00

Location

The Bull's Head - Geronimo Inns
373 Lonsdale Road, Barnes, London, SW13 9PY

Area:
West London

Nearest station:
Barnes Bridge (Rail)
View on Citymapper
View on Google Maps

Menus

Drink Prices Price
Glass of Wine (175ml measure Large ) £5.80
Bottle of House Wine £21.50
Bottle of Champagne £28.50

Menus

Christmas Package Download
Christmas 2015 Download
Sunday Menu Download
Brunch Menu Download
Dinner Menu Download
Wine List Download


This venue serves Gastro, British, Brunch and Roast Dinner food.

A word from the chef:
Glorious pub grub offerings of a hearty Roast Dinner offering (beef or chicken) and mains to the tune of Devonshire crab for £14.75 and Grilled Spatchcock Poussin for £13.50,

Private Hire

Name Type Capacity
Seated
Capacity
Standing
Cost Min spend
Midweek*
Min spend
Weekend*
Geronimo Room Private Room 40 60 £500 - £1400
The Snug Private Room 16 30 £50
The Dining Room Private Room 60 100 £1000 - £2000
* The minimum spends are a guideline only and vary according to the day and time of the year.

(138 reviews) Show all Show fewer



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Very nice pub, great spaces and seating areas. Good location and facilities. Unfortunately on not a particularly busy Saturday lunch time kitchen seemed overwhelmed. Wouldn't take food orders for a time saying kitchen was busy then stopped food service by 2 pm (on a Saturday!). Had to go elsewhere for food. visited The Bull's Head - Geronimo Inns on 14 Oct 2017
16 Oct 2017 by
3

I run the Philosophy club and there is quite a lot of work involved in organising the room for this event and the staff work so hard to please - it's nice that one trusts them to do a good job visited The Bull's Head - Geronimo Inns on 10 Oct 2017
13 Oct 2017 by
5

The waitress was incredibly rude right from the get-go. Most of the food was lukewarm and we were told to get our own drinks from the bar as the waiting staff were too busy (even though the restaurant was only half full). Have been before on a few occasions and experienced dismissive and rude staff, so won't be visiting again. visited The Bull's Head - Geronimo Inns on 01 Oct 2017
03 Oct 2017 by
1

We had a wonderful lunch for my husband 's birthday - staff very attentive and the best Sunday roast in town ! rassi visited The Bull's Head - Geronimo Inns on 01 Jan 2018
03 Oct 2017 by
5

Our waitress poured our wine before asking if we'd like to taste it. When my main course eventually arrived my liver was as hard and obviously over cooked. I had asked for pink but I suspect she didn't know what that meant. When we asked for a salad she had to look at the menu to see if there was one. The rest of our food was very good. Other than being disturbed by some particuarlly noisy children running around we had an enjoyable evening. visited The Bull's Head - Geronimo Inns on 30 Sep 2017
02 Oct 2017 by
3

A nice venue for live music, good service...but the kitchen closes too early in the evening! visited The Bull's Head - Geronimo Inns on 17 Sep 2017
19 Sep 2017 by
3

The Bull's Head is an excellent dog friendly pub! I was very impressed by being offered to taste beer before I decided which one to have. Lovely food, too. visited The Bull's Head - Geronimo Inns on 15 Sep 2017
17 Sep 2017 by
5

Hi we eat out regularly, particularly in the area as there are lots of restaurants to choose from . My daughter and I visited the Bulls Head for the first time and came away unimpressed. We thought the food bland. If a pub or restaurant needs an example to emulate just go to the Plough on Sheen Lane. They are always full with good reason ! Andre visited The Bull's Head - Geronimo Inns on 28 Aug 2017
30 Aug 2017 by
2

a very enjoyable jazz evening at the Bull. Restaurant and staff very pleasant but the meal disappointing - not very substantial. Had some lovely chips at the chip restaurant next door. visited The Bull's Head - Geronimo Inns on 28 Aug 2017
30 Aug 2017 by
3

Another great school reunion. You always have such lovely staff that make the event so much more relaxing. A shame we couldn't book for next year but hope we will be able to afford you with yet more renovations. visited The Bull's Head - Geronimo Inns on 12 Aug 2017
14 Aug 2017 by
5

Long time Barnes resident dining here for the first time. We dined on a Friday evening in August and our impression (being charitable) was that the regular chef must have been on holiday. We had the meat and fish sharing platters to share as starters followed by sirloin steaks, chicken kiev and sea bass plus wine and drinks. All in £200 for 4 covers which we thought was over priced for what we had. The dishes were not well presented. Starters were rather measly in size, just a few bits chucked on boards with cheesy chips. The steaks and chicken came with chips only, no salad or veg. The chips were scattered and chucked on the plates under the meat and so they were soggy. Our friend ate her sea bass but left the veg that came with it as it wasn't great (and she is pescatarian so primarily eats veg). One of the steaks was overcooked and the chicken, whilst tasty, was a little dry. We know we should have we'd said something at the time but we ate relatively late and as our friends had driven some distance they had to get home to their kids so we didn't have time to wait for replacements. Overall, we're not tempted to try this place again. visited The Bull's Head - Geronimo Inns on 04 Aug 2017
06 Aug 2017 by
2

It was my birthday meal and wanted it to be special, not so much for me, but for my friends, some of whom had travelled quit a distance to get there. It was 'not bad'. We did however feel a bit abandoned when the quiz started. We had one very young (and perhaps new to the job?) waitress serving 11 of us and there were very long waits of around 10 minutes between (singly brought) teas and coffee that were being made at the bar (what's wrong with the kitchen? - the bar was packed, so of course where was going to be delays) The food was a mix of lovely and just about adequate with the chicken kiev a bit of a disaster- it was so dried up that garlic butter was requested to try to make it juicy. Some desserts were lovely, but I was disappointed by what sounded on the menu to be a luscious blackberry Eton mess; sadly there were no plump berries in existence, just a drizzle of coulis over the cream. In all it was an ok experience but a lack of attention from the waiting staff was the biggest problem visited The Bull's Head - Geronimo Inns on 30 Jul 2017
01 Aug 2017 by
3

The quality of the band" protect the beat" was first class the atmosphere was amazing and the venue intimate and comfortable I loved the views over the Thames and the easily accessible bar. The staff were friendly courteous and good at remember your drink order from before the menu looked lovely but I had no food on that night. I really rate this venue for Jazz and good vibes! visited The Bull's Head - Geronimo Inns on 25 Jul 2017
28 Jul 2017 by
5

Great lunch and excellent service. visited The Bull's Head - Geronimo Inns on 23 Jul 2017
28 Jul 2017 by
5

We booked the Bulls Head for a memorial occasion and found the staff to be empathetic, flexible and helpful. We hired the library (little snook area) which was perfect - the canapés and drinks came out like clock work! Thank you everyone who was involved :) Sarah visited The Bull's Head - Geronimo Inns on 12 Jul 2017

Reply from The Bull's Head - Geronimo Inns

It was a pleasure to host your group for your memorial. Thank you for your lovely feedback which has been shared with the front of house and kitchen teams. We look forward to welcoming you back to The Bulls Head again soon!
16 Jul 2017 by
5

We had an fabulous evening. The River room was terrific, the food and wine very good and the staff and service also excellent. Only minor complaint was that we ran out of plates and cutlery. visited The Bull's Head - Geronimo Inns on 08 Jul 2017

Reply from The Bull's Head - Geronimo Inns

Thank you for your review! We are pleased to hear that you enjoyed our beautiful space along with your drinks and canapés. We will be keeping a close eye in future to ensure cutlery is always topped up! We hope to see you again this summer.
13 Jul 2017 by
5

Staff attentive food and drink excellent. Would be nice if the music could be piped in. visited The Bull's Head - Geronimo Inns on 25 Jun 2017

Reply from The Bull's Head - Geronimo Inns

Hi there! Thanks so much for your kind words which have been shared with the team! We look forward to welcoming you back again soon.
27 Jun 2017 by
5

This was a good evening: there were enough chairs out and the tall Australian chap (sorry don't know his name) was extremely helpful So thank you very much Barbie visited The Bull's Head - Geronimo Inns on 13 Jun 2017

Reply from The Bull's Head - Geronimo Inns

Thanks for your review Barbie! It is a pleasure to host the Barnes Philosophy club. We will be sure to pass on your kind words to Connor too. Best wishes, The Bulls Head Team.
15 Jun 2017 by
5

Pretty poor really. Booked dinner for 8pm on a Sunday evening and for a place that advertises its roasts, it was disappointing that they only had the one roast - something that only became apparent after taking our order, coming back to ask us to choose something different, then coming back again to get us to choose something different. When it turned up it (roast beef) was practically inedible - clearly it had been sat around all day keeping warm, and the sides had obviously suffered a similar fate. Pretty sure the roast potatoes were of the frozen variety rather than prepared on site. All in all, not what you expect at that price, so we refused to pay and the manager, to his credit, was highly apologetic. So, we paid for our drinks, went to find somewhere else to eat, and then came back for the jazz we'd booked. And by that point only got to hear the last number... bit of a disaster all round. visited The Bull's Head - Geronimo Inns on 28 May 2017

Reply from The Bull's Head - Geronimo Inns

Hi there, thank you for taking the time to send feedback. We are sorry to hear about your experience, and we sincerely apologise for the inconvenience it caused with your plans. We have taken your comments on board and are working hard to ensure our roasts are of the correct standard each and every time. We would love to invite you back so you may experience our usual standards and see the improvements made. We apologise again for the inconvenience caused and would like to offer you compensation - please get in touch with thebullsheadevents@geronimo-inns.com. Many thanks, The Bulls Head Team.
04 Jun 2017 by
1

The stuff was lovely but wasn't really impressed with the food . But we enjoyed the jazz night . visited The Bull's Head - Geronimo Inns on 27 May 2017

Reply from The Bull's Head - Geronimo Inns

Hi there, thank you for your review. We are sorry to hear that you weren't happy with your food: if you would like to, please do send us more details to bullsheadevents@geronimo-inns.co.uk so we are be able to address your comments specifically. On the other hand, we are delighted to hear that you were impressed with our lovely staff and ever popular jazz. Best wishes, The Bulls Head Team.
29 May 2017 by
3

Good music at the Jazz Club (the reason for our visit). We also booked a table there for dinner, where they offered 20% off if you've also bought tickets to the jazz club. That's where the downside comes in! The supervisor, completely lacking in people skills, was very reluctant to honour the 20% discount, interrogating us about our tickets and treating us like petty thieves/naughty children, explaining hidden rules which were most certainly not evident their website. We were sorely tempted to leave, but stayed because this was a nostalgic visit for my husband, after 13 years. Everyone else was very friendly and welcoming. But the rude supervisor really needs some training in how NOT to treat customers. We'll likely come back for the music next time we're in London, but we won't be eating at the Bull's Head. A shame, because it's a nice place. visited The Bull's Head - Geronimo Inns on 22 May 2017

Reply from The Bull's Head - Geronimo Inns

Hi there, thank you for taking the time to leave your review. We have spoken to the staff member in question to follow this up: this was not handled as it should have been and we are very sorry that you felt this way. Off the back of your review we have spoken all of the team, to ensure that the Jazz offer is absolutely clear for staff and customers alike. We would love to invite you to come back and see what we are really about - please get in touch at thebullsheadevents@geronimo-inns.co.uk. Best wishes, The Bulls Head management team.
24 May 2017 by
3

Went for supper pre-jazz. Food on a Sunday evening (roast beef) not as good as at lunch-time, although OK. Slow service and waitress a bit "forward" and she had to correct an incorrect bill. visited The Bull's Head - Geronimo Inns on 14 May 2017

Reply from The Bull's Head - Geronimo Inns

Thank you for your feedback. We are sorry to hear that you felt your roast was not up to scratch and the service wasn't correct. If you would like to discuss your comments further please email bullsheadevents@geronimo-inns.co.uk. Best wishes.
16 May 2017 by
3

Our family party was in a very nice and private room With nice view to the river. Simply and easy to organaise. Canapés and food were tasty and well presented. Ideal for a party of 30. We look forward to go back again. visited The Bull's Head - Geronimo Inns on 13 May 2017

Reply from The Bull's Head - Geronimo Inns

It's wonderful to hear that you enjoyed your private party with us - thank you for your feedback! Our canapes always go down a treat. :) We look forward to hosting your group again!
15 May 2017 by
5

Our lunch - half roast chicken and vegetarian wellington was a little expensive (although not for that part of London). However it was hot, well-cooked with a delicious mix of subtly cooked fresh vegetables. My mum really enjoyed it and it was her birthday meal and she is VERY fussy. I had hoped for our free birthday drink on the house as we'd been asked for date of birth's on the booking form but never mind. The Eton mess was a little disappointing however - all the strawberries having been pureed into a cream with sugar rather than left halved and so too sweet. A good meal in a very nice, riverside setting that was busy but not noisy and the staff were very attentive. ltapping visited The Bull's Head - Geronimo Inns on 07 May 2017

Reply from The Bull's Head - Geronimo Inns

Hi there, thank you for your review! We passed your comments on to the kitchen team regarding the Eton mess and they have since been coming out as they should do. Very sorry to hear you did not receive your birthday drink too - this has been flagged up with the staff. Overall it's great to hear that you and the birthday girl enjoyed your booking! We will see you again soon.
09 May 2017 by
4

Great pub and good food! visited The Bull's Head - Geronimo Inns on 29 Apr 2017

Reply from The Bull's Head - Geronimo Inns

Hi there, thank you for your lovely comments! We look forward to welcoming you back. Best wishes, The Bulls Head Team.
02 May 2017 by
5

It was a disaster!! Please see my TripAdvisor review to avoid duplication visited The Bull's Head - Geronimo Inns on 23 Apr 2017

Reply from The Bull's Head - Geronimo Inns

Hi there, thank you for your feedback which is very valuable to our team. We sincerely apologise to you and your guests for your disappointment. Please contact bullsheadbarnes@geronimo-inns.co.uk if you would like to discuss your comments and experience further with a manager. Many thanks.
25 Apr 2017 by
1

We waited 1.5 hours for our food and about 20 mins for drinks. When we tried to order more drinks we were again kept waiting for about 20 minutes even though there were no customers at the bar. We wanted freshly squeezed orange juice which is apparently unavailable at the prestigious Bulls Head! None of the staff seemed to have a clue what they were doing, although they were pleasant. The chips were definitely not real chips - they tasted like they came from MacDonalds. Mediocre food and terribly inefficient service. This is not what you'd expect from the Bulls Head! Melissa visited The Bull's Head - Geronimo Inns on 17 Apr 2017

Reply from The Bull's Head - Geronimo Inns

Hi there, we are sorry to hear about the wait time on your food. We have passed your feedback regarding the speed of service and food quality to the kitchen staff to ensure that our standards are always high. Please be assured we are working to train our front of house team in order to deliver wonderful service every time. We thank you for your time and would love to invite you back so you may enjoy our usual standards. Best wishes, The Bull's Head Team.
19 Apr 2017 by
1

It was fine although as the pub was quiet we were essentially told we had to go before the 10.30pm time we had been told on booking. Slightly annoying... visited The Bull's Head - Geronimo Inns on 16 Apr 2017

Reply from The Bull's Head - Geronimo Inns

Thank you for taking the time to leave your feedback. We are very sorry to hear about your experience as this is not the norm - we pride ourselves on making all customers feel welcome. In order for us to address this matter and take action, would you mind emailing us the details of your visit to bullsheadevents@geronimo-inns.co.uk? Many thanks again.
18 Apr 2017 by
3

Great meal in convivial restaurant before superb Alan Price gig. visited The Bull's Head - Geronimo Inns on 13 Apr 2017

Reply from The Bull's Head - Geronimo Inns

Hello, many thanks for your lovely review! We are very proud to host Alan Price every month at our Jazz Venue. Hopefully you'll be back to enjoy the music and food again soon! Best wishes, The Bull's Head Team.
15 Apr 2017 by
5

Terrible! We have been several times before but this was by far the worst experience. Limited choice of menu. Very long wait for food. Quiche was half warm and half cold. It was taken away and returned suitably warm but was the same piece and not a replacement! Soup was tepid and greasy. We usually attend once a term to celebrate end of term Pilates class. We will not be returning. visited The Bull's Head - Geronimo Inns on 01 Apr 2017

Reply from The Bull's Head - Geronimo Inns

HI there, it is with regret we hear you were disappointed with your experience. We apologise for the disappointment, as this is not up to our usual high standards. If you wouldn't mind, please email bullsheadevents@geronimo-inns.co.uk with further details of the date of your booking we will be in touch. Please be assured we take all feedback seriously and your comments have been address with the whole team. Many thanks.
03 Apr 2017 by
1

Great location and good refit BUT oh dear what a shame service and staff so uncoordinated and shambolic. Delivery of Sunday roast on platter over the heads of guests with juices poured over the head of one --no, not clever and no apology .Fire alarm set off but staff with no training to deal with it , and so on . Could be very good with some leadership visited The Bull's Head - Geronimo Inns on 26 Mar 2017

Reply from The Bull's Head - Geronimo Inns

Hi there. I am saddened to hear that you have had a disappointing experience at The Bull's Head, and I extend my apologies to you and your guests. Your feedback is very important, particularly regarding the quality of the service and the fire alarm. The management team have been made aware of your comments, and we will be taking action to ensure this does not happen again. We hope you will come back to The Bull's Head so you may see this is not the norm here. Many thanks.
29 Mar 2017 by
1

A superb meal, cooked perfectly and served brilliantly. A great start to a great night of music with Ian Siegal. Wish we lived closer! visited The Bull's Head - Geronimo Inns on 25 Mar 2017

Reply from The Bull's Head - Geronimo Inns

Hi there, thank you for your review! We are glad to hear you had a great time with us and we look forward to seeing you soon!
27 Mar 2017 by
5

Good food. Service quite slow. Great atmosphere. visited The Bull's Head - Geronimo Inns on 25 Mar 2017

Reply from The Bull's Head - Geronimo Inns

Hello, thank you for your review. We are delighted to hear that you enjoyed the food and the ambiance at The Bull's Head. Regarding the speed of service, changes are in progress in our kitchen to amend this. Best wishes, The Bull's Head Team.
27 Mar 2017 by
3

"Monster match day burgers and Guinness on the house" APPARENTLY MEANS "Monster match day burgers, and Guinness on the house" - OH, SORRY, WE FORGOT THE COMMA,,,,,,,, visited The Bull's Head - Geronimo Inns on 18 Mar 2017

Reply from The Bull's Head - Geronimo Inns

Hi, thank you for your feedback. We have taken your comments on board and would like to apologise for the confusion. Many thanks.
25 Mar 2017 by
1

No roasts left by 5.30pm. Staff pretty unhelpful/ rude. visited The Bull's Head - Geronimo Inns on 19 Mar 2017

Reply from The Bull's Head - Geronimo Inns

Hello, we are sorry to hear that you were disappointed with your experience on a Sunday. As all of our roasts are freshly prepared on site, occasionally we run out of roasts on busy Sundays and as such we will are now recommending earlier times to customers on Sundays. We sincerely apologise regarding the service - this is surprising to hear as we pride ourselves on a friendly team. If you would like to discuss this further please send an email to bullsheadevents@geronimo-inns.co.uk so the appropriate action may be taken. Many thanks.
21 Mar 2017 by
2

Food all poor quality Starter calamares small portion and undercooked Main course poor with stringy over Cooked beef in burnt pie and soggy tasteless carrot/swede mash Never again visited The Bull's Head - Geronimo Inns on 17 Mar 2017

Reply from The Bull's Head - Geronimo Inns

Hi , we are very sorry to hear about your experience and apologise for the inconvenience caused. Please let us know when you dined with us so we can investigate further. Many thanks,
19 Mar 2017 by
1

Hi It was all ok no complaint about anything. Since you suggest me an opinion, I think it would be more fair to have at least some amps ready, looking at the price and what is offered by some others rehearsing rooms.. all good though A. visited The Bull's Head - Geronimo Inns on 16 Mar 2017

Reply from The Bull's Head - Geronimo Inns

Hello, our Jazz Room is becoming more and more popular as a rehearsal space, so feedback is much appreciated. Our sound engineer works evening shifts, as such, if you need a sound engineer next time for setup do let us know. Best wishes.
18 Mar 2017 by
4

Very good overall. The tiny portion of green beans, listed on the menu as 'seasonal greens' for £4.50 was disappointing but the waitress took them back without a murmur when we said we didn't want them. visited The Bull's Head - Geronimo Inns on 11 Mar 2017

Reply from The Bull's Head - Geronimo Inns

Thank you for your review! We are happy to hear you enjoyed the food and the service and we have taken the comments regarding the portion size to our kitchen team. Best wishes and we hope to host you again soon!
13 Mar 2017 by
4

Good service and food though would suggest a more variety on the menu for children age (10+) visited The Bull's Head - Geronimo Inns on 11 Mar 2017

Reply from The Bull's Head - Geronimo Inns

Hi there, thank you for your feedback which has been taken on board. We are currently looking at changing up our Children's menu offering. We are happy to hear you enjoyed your evening too. Warm wishes, The Bull's Head Team.
13 Mar 2017 by
4

Lovely meal, great concert (Alan Price). Hard to get to if you don't have a car. Uber is the way to go! visited The Bull's Head - Geronimo Inns on 09 Mar 2017

Reply from The Bull's Head - Geronimo Inns

Hi there! We are very proud of our buzzing Jazz Room and Alan Price is always a winner. We are delighted you enjoyed dining with us too! Best wishes.
11 Mar 2017 by
5

Very accommodating and polite. Presentation of the roast dinners was excellent and service was attentive. Thank you. visited The Bull's Head - Geronimo Inns on 26 Feb 2017

Reply from The Bull's Head - Geronimo Inns

We are glad to hear you enjoyed your experience! Thank you for your kind words and we look forward to seeing you again. Best wishes.
01 Mar 2017 by
5

We had the River Room for a retirement party, very cosy atmosphere with both fires lit and candles. Lovely canapés and good service. Recommend. visited The Bull's Head - Geronimo Inns on 22 Feb 2017

Reply from The Bull's Head - Geronimo Inns

Many thanks for your review. It was a pleasure to host your party and we're happy to hear you enjoyed yourselves! We look forward to welcoming you again soon.
24 Feb 2017 by
5

Great menu, good atmosphere in bar and restaurant. visited The Bull's Head - Geronimo Inns on 11 Feb 2017

Reply from The Bull's Head - Geronimo Inns

We're delighted you enjoyed your experience at The Bull's Head! We look forward to hosting you again soon.
15 Feb 2017 by
4

The Bulls Head is one of my favourite pubs in London. It is beautifully designed, with fantastic food and drink. I took a group of friends there on Sunday and we all thoroughly enjoyed our lunch and the service was excellent; friendly, helpful and quick. I will definitely be going back! visited The Bull's Head - Geronimo Inns on 12 Feb 2017

Reply from The Bull's Head - Geronimo Inns

Thanks for your wonderful review! We look forward to welcoming you again soon. The Bull's Head Team
14 Feb 2017 by
5

Lovely atmosphere, decor and friendly waiters. Good food. Popular so vibrant. visited The Bull's Head - Geronimo Inns on 11 Feb 2017

Reply from The Bull's Head - Geronimo Inns

Thanks for your lovely feedback! Look forward to seeing you again soon. The Bull's Head Team
13 Feb 2017 by
4

Good service, good food, Excellent visited The Bull's Head - Geronimo Inns on 05 Feb 2017

Reply from The Bull's Head - Geronimo Inns

Thank you and hope to see you soon! The Bull's Head Team
07 Feb 2017 by
4

Very very good time. Staff helpful Thanks visited The Bull's Head - Geronimo Inns on 04 Feb 2017

Reply from The Bull's Head - Geronimo Inns

We're glad you had a great time with us and look forward to seeing you soon. The Bull's Head Team
06 Feb 2017 by
5

I enjoyed the ambience of the pub, and my date was delightful! Unfortunately you guys were having an off night - NO Sauvignon Blanc at all, NO Chicken whatever main course and NO first choice chocolate something or other dessert. Enjoyed everything else!! Regards Peter visited The Bull's Head - Geronimo Inns on 01 Feb 2017

Reply from The Bull's Head - Geronimo Inns

Hi Peter - thanks for your feedback. We'd be glad of the chance to discuss your visit with us over the phone. If you call the pub and ask to speak to Miles or Mahit. Otherwise we look forward to seeing you again soon and we'll make sure there's some Sauvignon chilled! The Bull's Head Team
04 Feb 2017 by
3

Fantastic support before, during and after the event on January 25, 2017 ... Thanks to Miles and Ellie. Great job and thoroughly recommended. visited The Bull's Head - Geronimo Inns on 25 Jan 2017

Reply from The Bull's Head - Geronimo Inns

We were happy to have you and we look forward to seeing you again soon! Best wishes.
27 Jan 2017 by
5

Highley recommended. Very tasty food and good value. visited The Bull's Head - Geronimo Inns on 24 Jan 2017

Reply from The Bull's Head - Geronimo Inns

We're very pleased to hear you enjoyed your experience with us! Many thanks for your feedback and we hope to welcome you back soon!
26 Jan 2017 by
5

Really good atmosphere and really busy . Food was lovely. Staff seemed a little stretched as I think there was a private function on. visited The Bull's Head - Geronimo Inns on 21 Jan 2017

Reply from The Bull's Head - Geronimo Inns

Thank you for taking the time to leave your feedback which has been shared with the team. We look forward to a return visit from you! Best wishes.
23 Jan 2017 by
4

We had a wonderful visit. It was incredible food and service. Thank you and we will be returning shortly. visited The Bull's Head - Geronimo Inns on 15 Jan 2017

Reply from The Bull's Head - Geronimo Inns

Hi there! We're delighted to hear you have a lovely visit, and look forward to seeing you again soon!
18 Jan 2017 by
5

Well it's the first time back to The Bull's Head for quite a while. The food was just OK but not great. My dish was luke warm (a minute or 2 extra in the microwave could have helped a lot). The manager wanted us to buy a £40 bottle of wine before tasting it, that was not good so I settled on a lemonade - protest drink!. We go to some really nice restaurants in and about town and never has a manager asked to 'buy before you try'. Bring back the old management. They were really nice, helpful and fun. You can always tell how the management are by the smiles you get on arrival, and we got ZERO. Their saving grace was a very nice and helpful but rushed waitress. Unfortunately I probably will be back as I like going to see the live gigs there. 3 out of 5 only because they don't have 1/2 a star otherwise it would have been a 2 1/2 out of 5. visited The Bull's Head - Geronimo Inns on 14 Jan 2017

Reply from The Bull's Head - Geronimo Inns

Hi there. It is with great regret we read of your experience with us. Please be assured your comments have been addressed with both our front of house and kitchen team. If you wouldn't mind emailing bullsheadevents@geronimo-inns.co.uk with further details including the date of your booking and your full name we will be in touch. Meanwhile we apologise for the disappointment and inconvenience, and would like to address your comments fully. Best wishes.
16 Jan 2017 by
3

We were disappointed with this visit. We arrived at about 7.35 and our food order taken at about 8.05. The food arrived at about 8.40. When we had finished no-one came to see if we wanted any desert or coffee. There just did not seem to be any attempt by staff to look around the restaurant and see who needed looking after. I sent my first plate of food back at it was on a lukewarm plate and was not hot at all. All in all, not a good dining experience. The service and attention to diners just needs to be much better to make it worth going back Regards David Clifford visited The Bull's Head - Geronimo Inns on 29 Dec 2016

Reply from The Bull's Head - Geronimo Inns

Hi David , we are very sorry to hear about your experience and apologise for the inconvenience caused. Please let us know whether you are referring to your booking with us dated 29th December 2016. If so please let us know whether you are happy for us to contact you about these comments. Many thanks,
09 Jan 2017 by
2

We went as a group of 4 and had a great evening with dinner in the dining area followed by live music in the bar, and will be back next year if there is a similar event! Note that it wasn't entirely obvious to us from the website alone what the various options were and how easy it would be to move between different areas of the venue, but Ellie (the events manager) was very helpful in responding to emails. visited The Bull's Head - Geronimo Inns on 31 Dec 2016

Reply from The Bull's Head - Geronimo Inns

Hi there, we are delighted to hear it! We have taken the feedback on board regarding the website and look forward to seeing you again soon!
03 Jan 2017 by
5

Great place, very good staff, I had expected more options on the menu but the food we got was delicious. Maybe it was because it was the Dec 27! The band and the music was fantastic! Great evening! visited The Bull's Head - Geronimo Inns on 27 Dec 2016

Reply from The Bull's Head - Geronimo Inns

Hi there, we are delighted to hear you enjoyed your experience with us and look forward to seeing you again soon!
02 Jan 2017 by
4

The Groove Warriors were brilliant, visited The Bull's Head - Geronimo Inns on 30 Dec 2016

Reply from The Bull's Head - Geronimo Inns

We're pleased to hear you enjoyed your night and look forward to seeing you again soon! Best wishes.
02 Jan 2017 by
5

The food was relatively good, once we finally got it. We arrived at 7pm, our jazz show started at 8.30pm, but we only got all our food at 8.40!! We arrived to find that much on the menu was sold out or not available as was some of the red wine. Seriously - what was going on in the kitchen? We ordered two portions of scallops, which were burnt so the manager sent them back, and then we waited and waited, and finally cancelled them. Very, very disappointing, especially as we had guests who were so looking forward to trying out the newly refurbished Bulls Head. Busy season but no excuse for such poor service. visited The Bull's Head - Geronimo Inns on 29 Dec 2016

Reply from The Bull's Head - Geronimo Inns

Hi there. We sincerely apologise for the inconvenience caused, and we are working hard to ensure your feedback is addressed and rectified. Please be assured your comments have been passed on to all of our front of house team and kitchen to ensure this does not happen again. Many thanks for taking the time to leave feedback, as it is taken very seriously.
31 Dec 2016 by
1

The food was really good, but the service extremely poor. Waited around 45 minutes for the first course while other tables who had arrived after us were served and our course arrived shortly after we enquired why (suggesting they had simply forgotten us). It took over three hours to serve three courses and we were left with dirty plates sitting in front of us for long periods. The staff were quite unfriendly simply snapping "we are doing our best". Atmosphere in the restaurant was not good as several other tables looked as fed up as us. Given that all food had been pre-ordered by everyone in the restaurant and that the staff were often standing around just chatting, there does not seem any obvious reason why everything was so slow and the staff so stressed. In addition, some of the dishes were not as described on the pre-booked menu (with no explanation). We very begrudgingly just paid the 12.5% (!) "optional" service charge at the end only because we wanted to be able to leave and did not want any argument with the staff about it. Such a shame that what could have been a really good meal was made so uncomfortable by such poor service. visited The Bull's Head - Geronimo Inns on 25 Dec 2016

Reply from The Bull's Head - Geronimo Inns

Hi there, I am very sorry to hear about your experience. Please be assured your feedback has been passed on to all staff on shift to ensure this does not happen again. Would you mind kindly emailing bullsheadevents@geronimo-inns.co.uk with more details regarding the food changes so I can address your comments in full? Thank you.
31 Dec 2016 by
2

Average. Several weeks ago we booked for Boxing day and were told we would need to indicate our choices from the special menu. This we did after studying the special menu and I went there to indicate our choices, which were put on the computer. Then, a few days before, we got an e-mail telling us that on Boxing Day it would be the standard A la Carte menu. We were a bit cheesed off but we accepted it. Then, on the day, it was not even the A la Carte menu but a much reduced choice with no starters and the main meal choices were all basic, easy to prepare dishes not at all exhibiting the creativity we usually find in your restaurant. Something went wrong and we would very much like to know what it was. Roger Crossley crosmandr@sky.com visited The Bull's Head - Geronimo Inns on 26 Dec 2016

Reply from The Bull's Head - Geronimo Inns

Hi Roger. Firstly, we would like to sincerely apologise for the disappointment. I believe one of my colleagues has been in touch with you to offer compensation for your disappointment. If you have not received this communication please get in touch at bullsheadevents@geronimo-inns.co.uk. Warm wishes and a Happy New Year.
28 Dec 2016 by
3

good food, good atmosphere. Excellent service, Fabio. We would recommend. visited The Bull's Head - Geronimo Inns on 25 Dec 2016

Reply from The Bull's Head - Geronimo Inns

Glad to hear about how good and time you had here and we shall pass on to our team. Look forward to seeing you again soon.
28 Dec 2016 by
4

We shouldn't have to repeatedly try and flag down a waitress to get the food & drink we have paid in advance for, and certainly not at that price. very disappointing. Would not return. visited The Bull's Head - Geronimo Inns on 25 Dec 2016

Reply from The Bull's Head - Geronimo Inns

Hi there. We are very sorry to hear about your experience and have passed your feedback on to our kitchen team and staff members. Would you mind emailing bullsheadevents@geronimo-inns.co.uk so we can address your comments in full? Many thanks.
27 Dec 2016 by
1

Both parties got 'flu and eventually abandoned the night! So did not go. visited The Bull's Head - Geronimo Inns on 24 Dec 2016
27 Dec 2016 by
1

The food was excellent and the service as well. The environment was cosy, warm and welcoming and we had the pleasure of booking a table during christmas which gave us holiday decorations and menues. Perfect for family dinners or bigger gatherings. visited The Bull's Head - Geronimo Inns on 24 Dec 2016

Reply from The Bull's Head - Geronimo Inns

Glad to hear about how good and time you had here and we shall pass on to our team. Look forward to seeing you again soon.
26 Dec 2016 by
5

Venue nice and booking staff were great. Our dinner came over cooked and when we sent it back it was at least 25mins before the medium rare came out. By then the rest of the table had well and truely finished their meal. No apology from staff and second time around they didn't even bother to cut the chataubriand. Good wine though and other table members enjoyed their food visited The Bull's Head - Geronimo Inns on 24 Dec 2016

Reply from The Bull's Head - Geronimo Inns

Hi there. We are very sorry to hear about your experience and have passed your feedback on to our kitchen team and staff members. Would you mind emailing bullsheadevents@geronimo-inns.co.uk so we can address your comments in full? Many thanks.
26 Dec 2016 by
3

Great location. Upstairs room is excellent, great for Christmas parties. Portion sizes were great but the service was slow and the dessert options for Christmas lunch were weak (no chocolate option) visited The Bull's Head - Geronimo Inns on 08 Dec 2016

Reply from The Bull's Head - Geronimo Inns

Many thanks for your comments. We are delighted to hear your feedback and hope to see you again soon! Hopefully next year we will have a beautifully chocoholic option for dessert!
24 Dec 2016 by
4

As i have not heard back from you I wonder whether you received my comments about my dinner experience from you on Friday 2nd December? I always think it is better if the Company deals with a critisism rather than the client posting something to Trip Advisor. Hence I would appreciate your response. Regards Simon Clough. m 07850315299. visited The Bull's Head - Geronimo Inns on 02 Dec 2016

Reply from The Bull's Head - Geronimo Inns

Hi Simon For some reason we cannot seem to find your original feedback? Was it done through Design My Night or direct to the pub? If you can let me know a summary of the issues you had to thebullshead@geronimo-inns.co.uk I will endeavour to investigate and get back to you. as soon as possible. Regards Mahit
21 Dec 2016 by
2

Unfortunately after having eaten here before thought it would be as good as last time, however, it was most definitely NOT. What a shame, our table was in a dreadful place, the first course was not served til an hour after arrival and our 2nd course a further hour! Also, the main course was terrible! 4 out of 5 meals were so overcooked, 2 of which weren't eaten, the other 2 were eaten due to needing food! So sadly we won't be going back! visited The Bull's Head - Geronimo Inns on 18 Dec 2016

Reply from The Bull's Head - Geronimo Inns

Hi there. We are very sorry to hear about your experience and have passed your feedback on to our kitchen team and staff members. Would you mind emailing bullsheadevents@geronimo-inns.co.uk so we can address your comments in full? Many thanks.
20 Dec 2016 by
1

Wonderful. Our group of 9 for Saturday lunch were well looked after and Food and drink was perfect visited The Bull's Head - Geronimo Inns on 17 Dec 2016

Reply from The Bull's Head - Geronimo Inns

Many thanks for your comments. We are delighted to hear your feedback and hope to see you again soon
19 Dec 2016 by
5

3 put of 4 of us had sirloin steak which was very expensive for what it was and had no flavour. There was so much fat on all the steaks. I think £24 is a lot of money to pay for an 8oz steak of which you could only eat about 6oz. We won't be back visited The Bull's Head - Geronimo Inns on 17 Dec 2016

Reply from The Bull's Head - Geronimo Inns

Hi there. We are very sorry to hear about your experience and have passed your feedback on to our kitchen team and staff members. Would you mind emailing bullsheadevents@geronimo-inns.co.uk so we can address your comments in full? Many thanks.
19 Dec 2016 by
3

I have already written a 'Thank you' email to Ellie & Miles but don't know if they will have received it as straightforward communication appears to be unavailable!! Apart from you guys who are hanging around fishing for compliments! We had a great experience at the Bulls Head and the staff were very helpful. Food also good. Happy Christmas. Gavin Barlow. visited The Bull's Head - Geronimo Inns on 16 Dec 2016

Reply from The Bull's Head - Geronimo Inns

Many thanks for your comments. We are delighted to hear your feedback and hope to see you again soon
18 Dec 2016 by
4

A perfect venue for Jazz. Delightfully informal and relaxed. we had another most enjoyable evening! visited The Bull's Head - Geronimo Inns on 15 Dec 2016

Reply from The Bull's Head - Geronimo Inns

Many thanks for your comments. We are delighted to hear your feedback and hope to see you again soon!
17 Dec 2016 by
5

Great and lovely staff very helpful and lovely athmisphere. visited The Bull's Head - Geronimo Inns on 14 Dec 2016

Reply from The Bull's Head - Geronimo Inns

Many thanks for your comments. We are delighted to hear your feedback and hope to see you again soon!
16 Dec 2016 by
5

Wyndham Hotel Group hosted their team dinner at the Bull's Head. The service, food and atmosphere were 5 stars! visited The Bull's Head - Geronimo Inns on 13 Dec 2016

Reply from The Bull's Head - Geronimo Inns

Many thanks for your comments. We are delighted to hear your feedback and hope to see you again soon!
16 Dec 2016 by
5

Mix up with orders. One person rang and emailed in and canceled his order that day, however the restaurant manager demanded we take his food. From the moment we arrived he was aggressive and demanding (He looked like a stressed man) it meant we did not have a relaxed supper together. I will not be organising a meal from Harrodian againl. The Bull's Head still have not payed back my deposit of £120 :-( as well. visited The Bull's Head - Geronimo Inns on 12 Dec 2016

Reply from The Bull's Head - Geronimo Inns

Hi there. We are very sorry to hear about your experience and have passed your feedback on to our kitchen team and staff members. Would you mind emailing bullsheadevents@geronimo-inns.co.uk so we can address your comments in full? Many thanks.
15 Dec 2016 by
2

Great evening! - we were verywell looked after by the friendly team. Lovely wine and canapes too. In the lovely cosy library! Thanks to all! Kate ( Vidler) visited The Bull's Head - Geronimo Inns on 12 Dec 2016

Reply from The Bull's Head - Geronimo Inns

Hi there, thank you very much for your kind words. Lovely to hear you had a great time and we look forward to seeing you again.
14 Dec 2016 by
5

Fantastic. Great atmosphere. Great staff. Superb food. We had a brilliant time for our group of 12. Annie visited The Bull's Head - Geronimo Inns on 11 Dec 2016

Reply from The Bull's Head - Geronimo Inns

Hi there, thank you very much for your kind words. Lovely to hear you had a great time and we look forward to seeing you again.
13 Dec 2016 by
5

Too expensive for what it was. My steak was cooked well done when I asked for medium rare. My friend had the pork belly which he really liked. Not great service, won't be going back unfortunately. visited The Bull's Head - Geronimo Inns on 26 Nov 2016

Reply from The Bull's Head - Geronimo Inns

Hi there. We are very sorry to hear about your experience and have passed your feedback on to our kitchen team and staff members. Would you mind emailing bullsheadevents@geronimo-inns.co.uk so we can address your comments in full? Many thanks.
13 Dec 2016 by
2

lt's a shame a baby grand piano can't fit on the stage or can the stage be enlarged? I also think the red curtain at the back needs replacing with a more permanent fixture. Hope these comments are useful. visited The Bull's Head - Geronimo Inns on 10 Dec 2016

Reply from The Bull's Head - Geronimo Inns

Thank you for your feedback, will be passing it on to the team.
12 Dec 2016 by
4

Had a Dinner Party in The River Room. Everything was fantastic, Ellie and the team looked after every detail. visited The Bull's Head - Geronimo Inns on 10 Dec 2016

Reply from The Bull's Head - Geronimo Inns

Hi there, thank you very much for your kind words. Lovely to hear you had a great time and we look forward to seeing you again.
12 Dec 2016 by
5

The Bulls head is in lovely location and has a good atmosphere. Unfortunately I don't think the restaurant is as good as it could be for such a good place. We ate there on Saturday afternoon and waited an hour for the food. The burgers are a pretty safe bet but other items were not so good. The £17 hake dish was tiny but was replaced with.a bigger piece of fish when we complained. Still it was not worth the money and I was still pretty hungry after eating it which was annoying having waited so long. Not much range for anyone on a gluten free diet. Kids meals are good. visited The Bull's Head - Geronimo Inns on 10 Dec 2016

Reply from The Bull's Head - Geronimo Inns

Hi there. We are very sorry to hear about your experience and have passed your feedback on to our kitchen team and staff members. Would you mind emailing bullsheadevents@geronimo-inns.co.uk so we can address your comments in full? Many thanks.
12 Dec 2016 by
2

We booked the River Room for a party. The food, service,staff and Ellie the organiser and her attention to detail and positive response to everything we asked for was fantastic I could not have wished for a better night - it was truly outstanding and unforgettable. Thank you visited The Bull's Head - Geronimo Inns on 10 Dec 2016

Reply from The Bull's Head - Geronimo Inns

Hi there, thank you very much for your kind words. Lovely to hear you had a great time and we look forward to seeing you again.
12 Dec 2016 by
5

The food was lovely and the service really smooth. We had a great party, all our guests were very happy. Thank you Old Bull's Head - we'll be back! visited The Bull's Head - Geronimo Inns on 10 Dec 2016

Reply from The Bull's Head - Geronimo Inns

Hi there, thank you very much for your kind words. Lovely to hear you had a great time and we look forward to seeing you again.
12 Dec 2016 by
5

Good food but waiters too busy, not very friendly at the beginning and a long wait to be served food. We had to cancel our dessert. visited The Bull's Head - Geronimo Inns on 10 Dec 2016

Reply from The Bull's Head - Geronimo Inns

Hi there. We are very sorry to hear about your experience and have passed your feedback on to our kitchen team and staff members. Would you mind emailing bullsheadevents@geronimo-inns.co.uk so we can address your comments in full? Many thanks.
12 Dec 2016 by
3

The table was quite unsteady and very wobbly. Plates were cleared while one of us was still eating. The inexperience of the serving staff was very evident. Not a great experience. visited The Bull's Head - Geronimo Inns on 09 Dec 2016

Reply from The Bull's Head - Geronimo Inns

Hi there. We are very sorry to hear about your experience and have passed your feedback on to our kitchen team and staff members. Would you mind emailing bullsheadevents@geronimo-inns.co.uk so we can address your comments in full? Many thanks.
11 Dec 2016 by
2

I booked on line twice - neither were confirmed by email. I then sent email next day asking for confirmation that I had booked. I have heard nothing. When we got to the restaurant they were unable to cope with demand. They blamed a large function upstairs but they have a large function room for functions and should cater and organise staff accordingly. The downstairs was busy but it may be any night however on Barnes Christmas Shopping evening - which they appeared not to have known about - of course they were going to be busy. In the end I asked for some complimentary bread to stop us dying of starvation or getting drunk before we ate. It was acknowledge d that we had waited al long while as we were given complimentary pudding or coffee however the evening was poorly organised and a disappointment - eating so late is not good for digestion. Food was Ok but nothing more. visited The Bull's Head - Geronimo Inns on 09 Dec 2016

Reply from The Bull's Head - Geronimo Inns

Hi there, apologies for your experience. We pride ourselves on our service as a whole and sorry to hear that you didn't receive the level of service we like to deliver. I will pass this information on to our team in order to prevent this happening again but in the mean time would you mind emailing bullsheadevents@geronimo-inns.co.uk so we can address your comments in full? Many thanks.
11 Dec 2016 by
3

Kitchen was very slow. Waiting staff were working hard to keep people happy but waiting an hour for simple dishes was nonsense visited The Bull's Head - Geronimo Inns on 09 Dec 2016

Reply from The Bull's Head - Geronimo Inns

Hi there, i am glad the staff were doing there up most for you although sorry for your wait. We are currently working on our speed of service and duing your next visit you will not experience the same issue. Thanks for your feedback.
11 Dec 2016 by
3

Food fantastic, service lovely. Only reason there isn't a 5th star is that it was slow. visited The Bull's Head - Geronimo Inns on 09 Dec 2016

Reply from The Bull's Head - Geronimo Inns

Hi there, thank you very much for your kind feedback. We are working on our speed of service and by next time you are here you will not have the same issue.
11 Dec 2016 by
4

Hello, I am afraid I have a number of complaints about the evening. Considering that the pre-choosing of our courses was mandatory for a 7pm booking, we did not get served our first course until after I had to ask for it at 8:10pm. The 'Christmas Feast' side dishes advertised did not come out for the steak courses and had to be chased also. My friend had bought a ticket to the live music which she had to miss out on also due to everything coming so late. There was no table service for drinks, we even had to ask for water. One of my other friends ordered late the night before and was told she had to eat the courses of another friend who had dropped out, which was very bad considering the courses we did choose were not even accounted for, one person did not get the chocolate brioche pudding and had to have crumble instead. I am disappointed because we chose this venue thinking the dinner would be lovely after having a very nicely presented lunch at the Bull's Head in the summer. Rachael visited The Bull's Head - Geronimo Inns on 09 Dec 2016

Reply from The Bull's Head - Geronimo Inns

Hi there. We are very sorry to hear about your experience and have passed your feedback on to our kitchen team and staff members. Would you mind emailing bullsheadevents@geronimo-inns.co.uk so we can address your comments in full? Many thanks.
11 Dec 2016 by
1

Steak was on the menu but not available. Venison was over sauced in chocolate. Wine we wanted was unavailable. Staff were helpful but when you are paying £18 for a main I expect more. Shame as great atmosphere. Had similar experience last time we visited. visited The Bull's Head - Geronimo Inns on 08 Dec 2016

Reply from The Bull's Head - Geronimo Inns

Hi there. We are very sorry to hear about your experience and have passed your feedback on to our kitchen team and staff members. Would you mind emailing bullsheadevents@geronimo-inns.co.uk so we can address your comments in full? Many thanks.
10 Dec 2016 by
3

Hi, I invited business guests to dine at the Bull's Head on Saturday 3rd Dec. I have just the two points ... 1. We stupidly added a 10% tip to the final bill, when some of that was for drinks at the bar before we sat down. The service is meager and I resent paying the equivalent of another meal, so I won't be tipping again! 2. I had the fillet of Hake, which was wonderful, but my guests all had Game pie, the meat in which was apparently 'tough as old boots', but they were reluctant to complain. That's the second less than top quality meal these guests have had at the Bull's Head, so I don't think I can invite them again, which is a shame. visited The Bull's Head - Geronimo Inns on 03 Dec 2016

Reply from The Bull's Head - Geronimo Inns

Hi there. We are very sorry to hear about your experience and have passed your feedback on to our kitchen team and staff members. Would you mind emailing bullsheadevents@geronimo-inns.co.uk so we can address your comments in full? Many thanks.
06 Dec 2016 by
2

A perfect winters evening in the snug! Always wonderful! Thank you visited The Bull's Head - Geronimo Inns on 01 Dec 2016

Reply from The Bull's Head - Geronimo Inns

We're delighted to hear it! We hope to see you again soon.
06 Dec 2016 by
5

We had very good service. The food came speedily as we were going to the jazz night in the pub. Our dishes were all well cooked and presented in an appetising way. visited The Bull's Head - Geronimo Inns on 03 Dec 2016
05 Dec 2016 by
4

Fantastic hospitality, delicious food and exceptional service. visited The Bull's Head - Geronimo Inns on 03 Dec 2016

Reply from The Bull's Head - Geronimo Inns

We're delighted to hear it! We hope to see you again soon.
05 Dec 2016 by
5

I was very disappointed with the evening.I ended up apologising to my guests for a poor choice of venue. The service was very slow. The food orders we had to chase several times.We rather regret ordering deserts. Three of the deserts were crumble and they were all cold. Whether they were cooked hot and went cold or went cold whilst we were waiting for them I have no idea- either way it was unacceptable. The custard that came with the desert you could not describe as custard. It could only be described as a cross between single cream and milk. I explained to the waitress that i could not in all honesty pay the customary gratuity as neither the food or the service were unto scratch. In normal circumstances you would accept an apology and it be left at that- but instead I received a rather strange response "it was a pleasure to meet you' which I took as a rather testy reply. My view is there was no real management presence who could take hold of the situation and the staff were pretty inexperienced. Im afraid I shall not be coming to eat at your restaurant again, which is a shame because you otherwise run a nice pub. visited The Bull's Head - Geronimo Inns on 02 Dec 2016
05 Dec 2016 by
2

My friends pork belly was really good but I had a steak which I ordered medium rare and it arrived well done which I hate. I thought the meal would be really special but it wasn't, shame. Disappointing. Definitely not worth the money. visited The Bull's Head - Geronimo Inns on 26 Nov 2016
04 Dec 2016 by
2

Quality food and service! Always a great atmosphere too! visited The Bull's Head - Geronimo Inns on 02 Dec 2016
04 Dec 2016 by
5

Service was bad, was just okay. visited The Bull's Head - Geronimo Inns on 27 Nov 2016
03 Dec 2016 by
2

We had a quiz evening with food - all so good in so many ways 1. waiting staff attentive, quick, and helpful - Sophia and Fabio in particular looked interested 2. Timing of food arriving to us - perfect - we asked for it to be delivered at 20.15 and it was 3. Importantly, the food was excellent in quality, substance (including vegetarian) and quantity. - the hot food was indeed hot 4. The organisers Miles and Elle played their part in understanding what we wanted when we came in to arrange the evenings. They sent us emails, and listened to our concerns when we came in from time to time visited The Bull's Head - Geronimo Inns on 29 Nov 2016
01 Dec 2016 by
5

Dinner was absolutely delicious and the service was friendly. The Bull's Head is such a great pub - cosy and welcoming! visited The Bull's Head - Geronimo Inns on 29 Nov 2016
01 Dec 2016 by
5

All OK except I had Plaice which I thought was slightly overcooked,otherwise a nice experience. visited The Bull's Head - Geronimo Inns on 28 Nov 2016
30 Nov 2016 by
4

Super pre-Christmas party in the lovely River Room, well looked after by the team. Thank you! visited The Bull's Head - Geronimo Inns on 28 Nov 2016
30 Nov 2016 by
5

Food, ambiance and service were all excellent. As the non-meat eater in my group, I was delighted that fish and chips was on the Sunday menu and it was excellent. The roasts too were great, according to my friends. visited The Bull's Head - Geronimo Inns on 27 Nov 2016
29 Nov 2016 by
5

Everything great but as it became busier on the Sunday the service became slower so we missed out on dessert visited The Bull's Head - Geronimo Inns on 27 Nov 2016
29 Nov 2016 by
4

The good things first. The room was a nice space. The food was OK - feedback to myself was good and bad. The 2 waiting staff were nice and accommodating. The bad things. We were squashed in like sardines - there was space and additional tables were needed. The food took forever to arrive. We sat down at 8pm and the desert was still arriving after 11pm. The plates came in twos and threes and hence it took a long time to serve 50 people. By the time some people had finished others were only just getting served. There were not enough waiting staff to cover the 50 people there and the kitchen appeared to struggle to produce food fast enough. The waiting staff suffered and did not get a tip despite them trying hard. We will not return. Lesson learnt. Shame. visited The Bull's Head - Geronimo Inns on 26 Nov 2016
28 Nov 2016 by
2

We had a delicious meal before enjoying a fabulous night in the music room listening to the Morrissey Mullen Legacy Band. The spicy monk fish special was exceptional, bueatifully prepared and presented it was reminiscent of a dish we used to have in the Carribean. A great evening fron start to finish. visited The Bull's Head - Geronimo Inns on 25 Nov 2016
27 Nov 2016 by
5

Very poor restaurant service. No main course after 90 minutes waiting- had to abandon our birthday plans. visited The Bull's Head - Geronimo Inns on 25 Nov 2016
27 Nov 2016 by
2

Nice ambiance and ok food but complete disorganisation as far as service. visited The Bull's Head - Geronimo Inns on 13 Nov 2016
15 Nov 2016 by
3

The venue, food & location was excellent. The staff were attentive and very helpful. The room was perfect for adults to chat and lots of space for little ones to play/run riot. My only issue was the childrens' food arrived last, after all adult dishes, despite assurances it would be cooked first, but luckily there were no dramas! Other than that, thoroughly enjoyable & would book again. visited The Bull's Head - Geronimo Inns on 13 Nov 2016
15 Nov 2016 by
5

This is a lovely pub with a great atmosphere, very nicely decorated with a great feel.. The service was friendly but very slow. The skin on the (very tasty) pork belly wasn't at all crispy so inedible. There was no apple sauce on offer to go with the pork, no bread sauce for the pheasant (although this was well cooked and also very tasty). Also disappointed to have no green vegetables accompanying the roasts - all the veg were oily and roasted and something fresh (eg steamed cabbage, broccoli, greens) alongside is usual and would have been good. We didn't dare order pudding as it was clear they were very rushed and people's orders were taking a long time. visited The Bull's Head - Geronimo Inns on 13 Nov 2016
15 Nov 2016 by
2

Great food but 1st and 2nd choice of wines unavailable , ran out of sparkling water . Had to ask to order dessert. Going to give it another chance as the food was good but if similar happens again we will try somewhere else. visited The Bull's Head - Geronimo Inns on 13 Nov 2016
15 Nov 2016 by
3

We didn't manage to actually have dinner. They initially put us in a tiny table in the pub next to a loud TV screening rugby and then in the second floor where they were finishing up setting up the tables for an event. Disappointing. Hard to make a case to return despite being a Barnes local. visited The Bull's Head - Geronimo Inns on 12 Nov 2016
14 Nov 2016 by
1

Whenever we go to the Bulls Head we always have a lovely time and the food is very good. However we always leave with the view that the pub is very under staffed. It always takes ages to get a drink and on Friday there was only two people surviving the entire restaurant. I know this is a view held locally, think about how much more money they could make if you could get served. We could only have one course at dinner as we ran out of time for pudding. visited The Bull's Head - Geronimo Inns on 11 Nov 2016
13 Nov 2016 by
3

The event worked well. The staff work very hard to satisfy our needs - in particular Miles Roberts is a good organiser. We get from 45 - 60 people on an evening and there is a rush at the bar at the beginning of the evening which they have to cope with and do very well ! visited The Bull's Head - Geronimo Inns on 08 Nov 2016
13 Nov 2016 by
5

We have a regular booking for the Bulls Head River room. The room itself has wonderful views of the Thames, and the team always go the extra mile, and look after us very well. Thank you! Caroline Barnes WI visited The Bull's Head - Geronimo Inns on 10 Nov 2016
13 Nov 2016 by
5

Food ok, without being exceptional, and not cheap even with 20% off.... Alan Price was terrific! visited The Bull's Head - Geronimo Inns on 10 Nov 2016
12 Nov 2016 by
3

A very good meal - with good service and reasonable prices. visited The Bull's Head - Geronimo Inns on 09 Nov 2016
11 Nov 2016 by
5

The chicken & jerusalem artichoke dish was tiny & massively over priced at £17. It's was a shame because we had an amazing night at the jazz club (despite being hungry!). visited The Bull's Head - Geronimo Inns on 07 Nov 2016
09 Nov 2016 by
2

Ordered a bottle of Prosecco. Never have I been expected to open the bottle myself!! Waitress didn't know what the vegetables were with the roast and guessed them. We recommended she went and found out! Coffees took 15 mins to arrive The other drinks were bought to the table and plonked down. No glasses offered. visited The Bull's Head - Geronimo Inns on 06 Nov 2016
08 Nov 2016 by
2

Had a great birthday Sunday lunch for my 90 year old mother. The food was excellent beef nice and rare , fish and burgers all just as good. Shared some starters all good and extra plates provided. I took a cake so no deserts but our waitress was very attentive and dealt with any requirement. Definitely recommend. I was The accoustics were fine too despite my hesitation! visited The Bull's Head - Geronimo Inns on 06 Nov 2016
08 Nov 2016 by
5

The venue was perfect and the staff were so helpful and attentive - our daughters party went really well thanks to The Bull's Head- we will definitely be back! visited The Bull's Head - Geronimo Inns on 06 Nov 2016
08 Nov 2016 by
5

Wonderful wedding party, staff were amazing, Everyone commented on how nice the food was! toilet out of use which was annoying but we understand it was due to plumbing issues that couldn't be helped, overall a fantastic evening visited The Bull's Head - Geronimo Inns on 05 Nov 2016
07 Nov 2016 by
5

Food and drink were nice, service pretty appalling with main server seeming never to have waited tables before. Difficult to get attention to ask for drinks or to order. Dining area at night was awkward and people, including servers, kept bumping or chairs as we were placed in the middle. johnasaunders visited The Bull's Head - Geronimo Inns on 05 Nov 2016
07 Nov 2016 by
3

Victims of their success? Bonfire night. Very busy. Dreadful service and average food not really made up for by free desert and glass of wine. visited The Bull's Head - Geronimo Inns on 05 Nov 2016
07 Nov 2016 by
1

Very disappointing. It was busy due to a wedding which seemed to have surprised all the staff. There were 4 of us for dinner. Very slow to get drinks, food was fine but not amazing. Ladies toilets were disgusting. visited The Bull's Head - Geronimo Inns on 05 Nov 2016
07 Nov 2016 by
1

The restaurant food was ok but the service was not very good -friendly and patient but not attentive. For example after waiting a while we went and got our own desert menus. Also, I think you should drop the gratuity option on the credit card machine. visited The Bull's Head - Geronimo Inns on 04 Nov 2016
06 Nov 2016 by
2

Pleasent staff and fabulously welcoming layout. Food was only average being either only just warm (mash potato) and the fish dish (small) not good enough to warrant the cost. Usually better, let down by the kitchen, visited The Bull's Head - Geronimo Inns on 01 Nov 2016
03 Nov 2016 by
3

The staff were very nice but all the food was cold when it arrived :( visited The Bull's Head - Geronimo Inns on 30 Oct 2016
01 Nov 2016 by
2

Absolutely first class as was the food and for a party of 19; even more impressive. Thank you also to Michael our waiter who could not have been more helpful, he even managed to entertain 8 kids with scary pumpkin making! We could not recommend the River Room enough for a lunch/dinner for a large group. We'"lol be back!! Hugh and Julia visited The Bull's Head - Geronimo Inns on 30 Oct 2016
01 Nov 2016 by
5

We enjoyed our night and the staff were friendly and helpful. We did have some difficulty as we'd asked for the tab to be stopped after the drinks and food we'd pre ordered had been consumed but drinks were added anyway which left us with a bigger bill than we'd intended. This was awkward and a shame at the end of an otherwise good night. visited The Bull's Head - Geronimo Inns on 29 Oct 2016
31 Oct 2016 by
4

Excellent food and drinks. service could have been a little quicker, but not bad by any means. Good atmosphere. visited The Bull's Head - Geronimo Inns on 19 Oct 2016
22 Oct 2016 by
4

Great evening. We went to see Alan Price for my husband's birthday and had a meal in the lovely restaurant before the show. The meal was great and service brilliant. Many thanks. visited The Bull's Head - Geronimo Inns on 13 Oct 2016
18 Oct 2016 by
4

Decor lovely but food and service extremely lacklustre. Drinks over priced. Jazz room had great entertainment on though. Angela visited The Bull's Head - Geronimo Inns on 15 Oct 2016
17 Oct 2016 by
2

The food was good and the service was good - however the noise level was intolerable. Amplified background music was playing which meant that everybody in the crowded room had to talk at the tops of their voices to be heard. Food was good but conversation, which is an important part of a meal out with friends, was just not possible. The poor acoustics in the room obviously contributed to this problem. visited The Bull's Head - Geronimo Inns on 15 Oct 2016
17 Oct 2016 by
2

Very good service in restaurant and good food - great value wine list. visited The Bull's Head - Geronimo Inns on 14 Oct 2016
17 Oct 2016 by
5

Everything was beautifully set out when i arrived and lovely friendly service. thank you visited The Bull's Head - Geronimo Inns on 11 Oct 2016
13 Oct 2016 by
5

I have to agree this is a lovely venue, the staff are friendly, they serve good food and drinks. Its just a great place to visit with friends and chill out.
17 Mar 2014 by
4

An intimate that has a fantastic music policy, I always love coming here! Really friendly staff with good food and drinks, you can never have a bad time coming here.
19 Feb 2014 by
4

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