Staff were rude both to customers but also to each other. Room it self is very pretty however very cramped sitting on top of each other many people were complaining about sitting arrangements. We raised our concerns with a staff member about switching a stall to a chair one member agreed and five minutes later another staff member took it from me and made me have a stall I suffer with back pain and by the end of brunch I could hardly move totally unacceptable for the price we paid. Food was actually disgusting it was two pizzas both chesse and tomato no flavour or choice was in a takeout box and they were cold. No cutlery provided, no napkins again awful service. The choice of cocktails is very limited there were two to choice from or a glass of prosecco. My overall experience was not good, it was a friend's birthday and she was so disappointed not what you expect for the price paid.