The Castle Tooting

{{currentVenue.offers.length}} Offers Available!

{{offer.title}}

{{offer.availabilityDays}} between {{offer.availabilityTimes}} , {{time}} {{offer.availabilityNumPeople}} ( Valid from {{offer.start_date | date:'d/M/yy'}} to {{offer.expiry_date | date:'d/M/yy'}} )

{{offer.description}}



Make a booking to select an offer

{{numPeopleNote}}

Ok

Sorry, there are no times available to book on this date.

Go back

Please note:
{{restrictionNotes}}
Back
{{venueName}} This venue has availability at these times:
We couldn't find any availability around the times you specified, but you can still make an enquiry.

Type of enquiry

Booking confirmed

Woohoo! Your booking at {{venueName}} is confirmed. You will receive confirmation via text and email shortly.

Thank you for booking with DesignMyNight.com

Enquiry received

{{venueName}} We have successfully received your booking enquiry and will get back to you as soon as possible. You will be contacted by the {{venueName}} team shortly.

We have received your booking enquiry and we will work with {{venueName}} to confirm your booking. You will receive confirmation of this enquiry via text and email shortly.

Name: {{booking.first_name}} {{booking.last_name}}
Date: {{booking.date | date:'EEEE d MMMM'}}
Time: {{booking.time}}
Guests: {{booking.num_people}}
Checking availability..

Oops!

The Castle Tooting photo The Castle Tooting photo The Castle Tooting photo The Castle Tooting photo The Castle Tooting photo The Castle Tooting photo The Castle Tooting photo

Top Events @ The Castle Tooting

(View More)
The Big London Bake Gift Voucher Buy Your Ticket
Sat 20th May 2017 - Sun 26th Nov 2017

Description

One of Tootings oldest pubs, The Castle has been part of the Young’s estate since 1832 and has an exciting history; American film actor, director and producer, John Wayne is known for frequenting The Castle in the 1940s. In the 1970s, the pub had an excellent reputation for live music and hosted the ‘Tooting Blues Club’. 

They have a contemporary yet cosy area at the front of the pub for relaxed drinks, meeting friends after work or just whiling away the hours. Behind the main bar, there are two gleaming Meantime ‘Brewery Fresh’ tanks that not only look impressive, but dispense fresh lager straight to the bar for you to try.

Their smart Restaurant area leads into the bright airy conservatory room known as The Orangery, both of which provide fantastic spaces to enjoy their fantastic food with full table service. A sociable Chef’s Table, opposite the kitchen pass is perfect for small drinks parties, dining and tasting events. They have a beautiful, big beer garden with a patio and al fresco dining options. In addition, there are eight heated huts with seating, two of which have their own fires and drink fridges.

We are also proud to host London's first ever pop up bake off at the rear of our garden.  Grab your mates, dates or colleagues and compete to be crowned the champion baker.  Head over to www.thebiglondonbake.com for more details and tickets.

What's on

To see all upcoming events view the full event calendar.


The Big London Bake Gift Voucher

The Big London Bake Gift Voucher

Sat 20th May 2017 - Sun 26th Nov 2017

Challenge your friends at London's first pop up bake off! All the ingredients are good to go, a top baker at your...

The Big London Bake

The Big London Bake

Various dates

Challenge your friends at London's first pop up bake off! All the ingredients are good to go, a top baker at your...

Info

None
No queues normally
Happily Affordable ££
Tooting
No Minimum Age
Wheelchair Access, Disabled Toilets
Smart casual

Hours

Day Open Close Notes
12:00 23:00
12:00 23:00
12:00 23:00
12:00 00:00
12:00 00:00
10:00 00:00
12:00 22:30

Location

The Castle Tooting
38 Tooting High Street, London, SW17 0RG

Area:
South London

View on Citymapper
View on Google Maps

Menus

Drink Prices Price
Pint of Lager £4.45
Pint of Real Ale £4.05
Bottle of Lager (330ml) £4.65
Bottle of Cider (568ml) £5.30
Spirit and Mixer (50ml double shot and mixer) £6.70
Glass of Wine (175ml measure Large ) £6.30
Bottle of House Wine £17.50
Bottle of Champagne £30.50
Jaeger Bomb £7.65

This venue serves British, Brunch, Pub Food and Roast Dinner food.

A word from the chef:
HI, I'm Stuart Mills and have been cooking up a storm at The Castle since we re-opened in April 2014. My team of 15 chefs and assistants will ensure you of the freshest seasonal produce, cooked with care and beautifully presented. I look forward to being able to cook for you very soon!

Private Hire

Name Type Capacity
Seated
Capacity
Standing
Cost Min spend
Midweek*
Min spend
Weekend*
Mini Castles Outdoor Space 20 30 £50-£100 0 0
* The minimum spends are a guideline only and vary according to the day and time of the year.

(294 reviews) Show all Show fewer



{{reviewWidget.userName}}
{{reviewWidget.review}} {{reviewWidget.userName}} visited {{reviewWidget.venue}} on {{reviewWidget.visited}}
{{reviewWidget.submittedDate}}
{{reviewWidget.rating}}

Service very slow being for being sat in restaurant and it wasn't very busy! Otherwise food was good and nice atmosphere :) visited The Castle Tooting on 21 Sep 2017
22 Sep 2017 by
4

We didn't win but had an excellent time. Quiztopher always delivers. visited The Castle Tooting on 20 Sep 2017
21 Sep 2017 by
4

Quiz night was brilliant. Absoloutely loved it! Pleasant and warm atmosphere, kudos to the host/owner. A well - run establishment. visited The Castle Tooting on 20 Sep 2017
21 Sep 2017 by
5

Beautifully decorated pub and the beer garden is amazing! Archie bent over backwards to help organise my group booking, and on arrival the manager John couldn't have been more helpful. All the staff I encountered were lovely and the food looked great. I will definitely recommend/visit again visited The Castle Tooting on 20 Sep 2017
21 Sep 2017 by
5

Great food and service . Lovely decor visited The Castle Tooting on 19 Sep 2017
20 Sep 2017 by
4

Brilliant staff and surroundings but food little disappointing for price visited The Castle Tooting on 18 Sep 2017
19 Sep 2017 by
3

The food and setting are lovely. The staff are lovely too and unfortunately all of them lack attention to their surroundings. This results in some simple and frustrating oversights in customer service which leaves the Castle lacking against its competitors. Please ask your staff to open their eyes and pay attention, it will make a big difference. visited The Castle Tooting on 17 Sep 2017

Reply from The Castle Tooting

Hi there Thanks for your review of The Castle. I would love to hear more about what you found so frustrating so if you have the time, please send me an email so i can address the issues you experienced at castletooting@youngs.co.uk. I do hope you'll come back and visit us again soon. Kind regards Chris Kemp GM
19 Sep 2017 by
3

Hired one of the little castle huts in the garden for my sons 19th birthday which was great the only downfall was I was promised a castle with one of the fireplaces only the fireplace did not work so we was all quite cold. It's a lovely pub with friendly staff just a shame about the fire. visited The Castle Tooting on 17 Sep 2017

Reply from The Castle Tooting

Hi There Glad you loved us and so sorry that we had technical issues with your fireplace on your visit. I do hope you can forgive us and come back and visit again soon. Best regards Chris Kemp GM
18 Sep 2017 by
3

Such a fun pub quiz, I am not surprised that it was fully booked out. Food was a bit average but the staff, drinks and atmosphere during the quiz more than made up for it. Will be returning. visited The Castle Tooting on 13 Sep 2017

Reply from The Castle Tooting

Quiztopher will be pleased to hear this. Sorry your food didn't meet your expectations on your visit and I hope we can do better on your return. Hope to see you this week! Regards Chris Kemp General Manager
14 Sep 2017 by
5

I love the Castle, my favourite pub in London. Always friendly staff, lovely food and welcoming/relaxed atmosphere. See you next week no doubt! visited The Castle Tooting on 10 Sep 2017

Reply from The Castle Tooting

Hi! What a great rating and lovely review. Thanks so much for the feedback and look forward to your next visit. Kind regards Chris Kemp General Manager
11 Sep 2017 by
5

I was appalled. I was verbally abused by some of the people in there and it's like they don't get thrown out when they're too drunk! I booked a table and people were still trying to use my table. I told staff and nothing was done. I had a terrible night on my birthday which left me in tears. My Bluetooth speaker was broken by a drunken idiot and what's even worse is the fact that nobody did anything to help whilst I was being verbally abused and intimidated by a group of males. visited The Castle Tooting on 09 Sep 2017

Reply from The Castle Tooting

Hello This doesn't sound nice at all. I have no details of this occurrence so please email us direct at castletooting@youngs.co.uk to provide me with more information. We certainly do not allow drunk customers in our venue as service is always refused to those. I would be happy to investigate this for you. Regards Chris Kemp GM
10 Sep 2017 by
1

Really good but the beer garden shuts too early! visited The Castle Tooting on 09 Sep 2017

Reply from The Castle Tooting

Hi there. Yes we agree, but our garden has to close to appease the neighbours and residents so is a condition of the license. Delighted you enjoyed everything else though! Best wishes Chris Kemp GM
10 Sep 2017 by
4

Lovely staff from start to finish. Booking was simple and easy, location was great and the service and food was great!! Would definitely use again!! visited The Castle Tooting on 09 Sep 2017

Reply from The Castle Tooting

Hello! Thanks so much for your rating and review. Glad you enjoyed your visit so much and look forward to you coming back for more. I'm delighted you enjoyed the service and food too. Kindest regards Chris Kemp GM
10 Sep 2017 by
5

Great place - excellent vibe, food and great service. Will be back. NICK visited The Castle Tooting on 09 Sep 2017

Reply from The Castle Tooting

HEY! Thanks for such a stunning rating and review. Glad we met your expectations and we look forward to you coming back soon. Best wishes Chris Kemp GM
10 Sep 2017 by
5

The only thing i can say a bit too loud you cant really have a conversation visited The Castle Tooting on 08 Sep 2017

Reply from The Castle Tooting

Thanks for your 4 star review. There are plenty of areas which are quieter, such as the Orangery or the spaces outside so you can always ask to be moved to suit your needs. So glad you enjoyed everything else and hope to see you back here soon. Kind regards Chris Kemp GM
09 Sep 2017 by
4

Probably one of the best beer gardens in the area - but does get busy so get there early!

Reply from The Castle Tooting

Hi Jade It does get busy doesn't it! Thanks for your rating and review and I look forward to your next visit! Best wishes Chris Kemp GM
07 Sep 2017 by
4

Excellent food and great staff visited The Castle Tooting on 03 Sep 2017

Reply from The Castle Tooting

Hi there That was a quick response and I;m delighted you enjoyed your visit today. We can't ask for more than a 5 star rating so thank you ever so much. Hope to see you again soon! Kind regards Chris Kemp General Manager
04 Sep 2017 by
5

Excellent service. I've always had issues in other pubs/restaurants when booking for a large group to dine in. The staff here were very efficient. There was no faff with food and everything was delivered quickly with no mistakes. We will definitely be returning :-). visited The Castle Tooting on 02 Sep 2017

Reply from The Castle Tooting

Hello! Thanks for taking the time to review us and give us your 5 star rating. Sunday's are a challenge with all those roasts going over the pass so I'm really delighted that we were able to meet your expectations. I do hope you'll come back for more soon. Kindest regards Chris Kemp General Manager
03 Sep 2017 by
5

Beautiful pub. Efficient and friendly staff. A great night out! visited The Castle Tooting on 02 Sep 2017

Reply from The Castle Tooting

Hi there! Well that's just lovely ! Thank you for your rating and review, How do we get 5 stars from you ????? Come back soon and let us know. Best wishes Chris Kemp. GM
03 Sep 2017 by
4

Awesome pub quiz, lovely staff (especially the guy in charge of the quiz). We haven't had any food, just some hummus, which seemed homemade and was nice. Would definitely recommend and will go back for another quiz night! visited The Castle Tooting on 30 Aug 2017

Reply from The Castle Tooting

Hello! Shucks! Thanks! The Humous is homemade like nearly all our food here. Quiztopher eagerly awaits your next visit! Best regards Chris Kemp GM
31 Aug 2017 by
5

As good as always, love the castle visited The Castle Tooting on 29 Aug 2017

Reply from The Castle Tooting

HEY! And we love you too! SO glad you enjoy your visits here and hope you'll be back for more! Kindest regards Chris Kemp GM
30 Aug 2017 by
5

Great service but pricy though and food a bit bland and chips not very crispy visited The Castle Tooting on 29 Aug 2017

Reply from The Castle Tooting

Hi and thanks for your review. Price is always relative as is tastes in food. Sorry we did not meet your expectations in either department on your visit. I hope you requested new chips and for your bland food to be changed at the time of your visit. We'd love you to come back and try us again soon. Regards Chris Kemp GM
30 Aug 2017 by
3

Great food and service. Fab place to spend a sunny bank holiday afternoon visited The Castle Tooting on 28 Aug 2017

Reply from The Castle Tooting

WOW! Thanks for your stars and review. So please you took the time to let us know. Come back again soon! Regards Chris Kemp GM
29 Aug 2017 by
5

Really fun pub quiz on Wednesday nights! Would recommend! Only downside was how long you had to queue for a drink. visited The Castle Tooting on 23 Aug 2017

Reply from The Castle Tooting

Hey there Thanks for your review and rating. That's the small price to pay for a busy Quiz night of 170 players when everyone jumps up to the bar in the breaks! Come back and try to win the Quiz soon. Kindest regards Chris Kemp GM
24 Aug 2017 by
4

Loved the quiz, as ever.l, but we were unable to use the QKR app which we had some vouchers on. None of the staff seemed to fully understand how the app worked and so we ended up having to pay cash, leaving us out of pocket visited The Castle Tooting on 23 Aug 2017

Reply from The Castle Tooting

HI! Glad you loved the Quiz and sorry you were having issues with your QKR payment via the app. You dont need to pay to use the Vouchers you just need to redeem them and show a sever your phone. Hope you'll come back and try to use them soon. Kind regards Chris Kemp GM
24 Aug 2017 by
4

Really nice venue and they host a good pub quiz! visited The Castle Tooting on 23 Aug 2017

Reply from The Castle Tooting

Hi there Thanks for your top marks and review. I'll tell Quiztopher you liked his Quiz! See you soon I hope Best wishes Chris Kemp GM
24 Aug 2017 by
5

Good as usual. Great service from the waiter....not much hair, spoke German and Czech. visited The Castle Tooting on 22 Aug 2017

Reply from The Castle Tooting

Hey! Thanks for this lovely review and I'll show Bastian your comments!. Glad everything was up to scratch so let us know how we get 5 stars from you! Kind regards Chris Kemp GM
23 Aug 2017 by
4

The staff were all really helpful and friendly. The food was delicious and all 16 meals came out promptly and at the same time. Really great service, will definitely be back! Thanks for a great afternoon! visited The Castle Tooting on 19 Aug 2017

Reply from The Castle Tooting

Hi! A perfect Sunday review. Thanks for writing in and giving us your feedback and rating.. I look forward to having you back here again soon. Best wishes Chris Kemp General Manager
21 Aug 2017 by
5

Fantastic. The staff all made me and my family and friends feel so welcome. Nothing was too much trouble. Thank you for making my birthday such a special day/evening guys. Claire x Claire visited The Castle Tooting on 19 Aug 2017

Reply from The Castle Tooting

Hi Claire Thanks for choosing us to host your birthday and I'm so happy that you had a super time here too. You're absolutely welcome and thanks for taking the time to give us your review and 5 stars. Massive regards Chris Kemp GM
20 Aug 2017 by
5

Outstanding service. Staff really go the extra mile. Without doubt one of the best pubs in London. visited The Castle Tooting on 18 Aug 2017

Reply from The Castle Tooting

Hi There! Well what a lovely review and rating, I could not ask for more. So happy that you enjoyed your visit so much and that my team made you feel extra special. I'm looking forward to your next visit here. Best wishes Chris Kemp General Manager
19 Aug 2017 by
5

Great food and great staff . visited The Castle Tooting on 17 Aug 2017

Reply from The Castle Tooting

Hello! Thanks for you 5 star rating and I'm so glad you enjoyed your visit. Do come back soon. Regards Chris Kemp GM
18 Aug 2017 by
5

We have been coming here for a few years and sad to say this place has gone down hill. We booked a table for my dads birthday and ordered a roast. When it came we was shocked veg wise all we had half a carrot, tablespoon of cabbage and 2 potatoes for £17! We asked for more veg and recieved an additional half a carrot each. The food taste wise wasn't great either. Potatoes dry, gravy lacking taste, meat was standard. The staffs English is quite poor too it took a while for them to understand what we was saying. Unfortunately won't be coming back here for food. Overpriced, poor quality and lacking taste. visited The Castle Tooting on 13 Aug 2017

Reply from The Castle Tooting

Hi There Thanks for taking the time to give me feedback. I've had the same head chef and sous chef since we re-opened 3 1/2 years ago. If you could send an email to castletooting@youngs.co.uk, as I'd love to have the opportunity to make this up to you somehow. Kind regards Chris Kemp General Manager
15 Aug 2017 by
2

Great food, great drinks, great atmosphere! visited The Castle Tooting on 12 Aug 2017

Reply from The Castle Tooting

Hey! Thanks for the 5 stars and short, sweet review. Come back soon! Chris Kemp GM
13 Aug 2017 by
5

Absolutely brilliant. The manager Chris was fantastic and we will be going back soon. visited The Castle Tooting on 12 Aug 2017

Reply from The Castle Tooting

Hi there Stop! You're making me blush. I wish I knew who you were. SO pleased you loved your visit and I look forward to finding out who you are! Best wishes Chris Kemp GM
13 Aug 2017 by
5

Me and my friend had a great evening at The Castle, food was amazing! Only downfall the stater was tiny...for £11.50 I would expect at least 3-4 scallops...we only got two very tiny scallops and the purée was cold :-( the duck was lovely and drinks were good! visited The Castle Tooting on 10 Aug 2017

Reply from The Castle Tooting

Hi there Thanks for the review and rating. Sadly fresh scallops are so expensive so we have to reflect that in the portion size/price. Glad you were happy with everything else and hope to see you again soon. Kind regards Chris Kemp GM
11 Aug 2017 by
4

Great fun and so affordable! We will definitely be back.... visited The Castle Tooting on 09 Aug 2017

Reply from The Castle Tooting

Hey There Isn't it funny how peoples' perception of affordable is so varied. I agree, we're certainly affordable! Thanks for your rating and short, sweet review. See you soon I hope. Regards Chris Kemp GM
11 Aug 2017 by
4

Great atmosphere. Had a lovely hut booked for my Birthday. They also stored my cake and served it when we were ready. Had a lovely day visited The Castle Tooting on 30 Jul 2017

Reply from The Castle Tooting

Hi! What a lovely review and lovely star rating. Thanks for taking the time to write in and let us know. Hope you see you again soon, Best wishes Chris Kemp GM
11 Aug 2017 by
5

Execellent spot for a brunch with friends, followed by a good sit in the lovely Shoreditchy backyard area - complete with fresh burger shack that I will definitely be returning for. Great atmosphere. As a new local to the area, will defo be coming back :) visited The Castle Tooting on 06 Aug 2017

Reply from The Castle Tooting

Hey! Thanks for you lovely review and rating. How do we get 5 stars from you? Glad you enjoyed everything and look forward to your next visit. Best wishes Chris Kemp GM
09 Aug 2017 by
4

Service could have been a bit more attentive. Food was good. The small pots of desserts are an original and fun idea, particularly if you only have a little room for pudding! visited The Castle Tooting on 05 Aug 2017

Reply from The Castle Tooting

Hi There Thanks for your rating and review. We have some new staff on board for the summer so we are experiencing a few mishaps with service standards but they should all be resolved for your next visit. Kind regards Chris Kemp GM
09 Aug 2017 by
4

As a regular at the Castle we had a very good meal as usual. The menu has something for everyone and the wine list is very good. The staff are very friendly and we always enjoy our visits. visited The Castle Tooting on 06 Aug 2017

Reply from The Castle Tooting

Hello! Thanks for such a great rating and review. It's so nice to hear that we always meet your requirements and I can only look forward to your next visit. Kindest regards Chris Kemp GM
07 Aug 2017 by
5

Nice pub but booked a table for 5 people for a birthday and was given 5 seats all next to each other in a line facing a wall. I think my booking was lost but nothing was said. The 'table' was awful and shouldn't be booked out but luckily we found another before it got too busy. visited The Castle Tooting on 04 Aug 2017

Reply from The Castle Tooting

Hi There Glad you liked our pub and I'm so sorry that your seating arrangements were not to your satisfaction. I hope my staff did there best to relocate you, and I'm so pleased that you found another more suitable. Thanks for taking the time to give us feedback and we'll hope to do better next time. Besh wishes Chris Kemp GM
07 Aug 2017 by
3

I visited The Castle to celebrate my birthday. Unfortunately I had a disappointing experience as I had paid to book one of the huts from 5pm, but the group who'd booked it before me refused to leave until 5.30pm. I did let staff know several times that the previous group wouldn't move, but they didn't do anything to help - I had to sort it out myself. At the end of the night, staff put lots of pressure (quite rudely) on my group to leave at 9.50, which was 10 minutes before our booking ended. visited The Castle Tooting on 29 Jul 2017

Reply from The Castle Tooting

Hi So sorry that you had some awkward customers before your booking and that you had to leave 10 minutes before 10pm. We will look at our policies and do our best to ensure that you receive your full time slot as allocated. Kind regards Chris Kemp GM
31 Jul 2017 by
2

Staff lovely but as it had been raining too many people were inside and our reserved table had too many strangers crowded around it making it very difficult to hear each other. We struggled to get seated, despite having booked as too crowded. Would not sit inside again. Kendall visited The Castle Tooting on 29 Jul 2017

Reply from The Castle Tooting

Hi Thanks for your review but sadly the weather is out of our control. Glad you loved the staff and hope you'll be back soon. Regards Chris Kemp GM
30 Jul 2017 by
3

Thoroughly enjoyable quiz night (27 july) and all of our social club (SLL Mtup) said how much fun they had! Big thanks as always to Chris, Archie and their fabulous friendly staff :@) See you again with the girls at the end of Aug! Daniele visited The Castle Tooting on 26 Jul 2017

Reply from The Castle Tooting

Hi there, Thank you for such kind words, Quiztopher will be pleased and i'm sure he's looking forward for you coming back, Kind regards, Junior Lindie Assistant manager
30 Jul 2017 by
5

The food was great with 5 of us enjoying a variety of dishes from the menu and all lived up to our expectation. The waitressing staff were attentive which made for a very pleasant Sunday afternoon. We encountered an issue with he final bill (our included dishes which we had not consumed due to a mix up with tables) however, this was resolved swiftly by the manager but his attitude was a little brash in the end hence the rating. visited The Castle Tooting on 23 Jul 2017

Reply from The Castle Tooting

Hi there, Thanks you for your feedback, I'm very pleased it went well and the service and food was great and very sorry for the slight miss understanding about the bill, We would love for you to come back, Kind regards, Junior Lindie Assistant manager
29 Jul 2017 by
4

It was very nice pub and place!Thank you! visited The Castle Tooting on 22 Jul 2017

Reply from The Castle Tooting

Hi there, Thank you for your review and we are glad you liked it here with us, please pop back in some time soon, Kind regards, Junior Lindie Assistant manager
28 Jul 2017 by
5

Loved it. Beautifuly decorated, tasty food and wine and super friendly and efficient staff. visited The Castle Tooting on 23 Jul 2017

Reply from The Castle Tooting

Hi there, Thank you for the kind words and we are glad you like our style, i will let the staff know how great they are! We would love for you to re-visit Kind regards, Junior Lindie Assistant manager
28 Jul 2017 by
5

Awful. No cocktail bar outside and no burger van. Shocking service. Just a joke. visited The Castle Tooting on 27 Jul 2017

Reply from The Castle Tooting

Hi there, We are very sorry we didnt have what you expected, i can say we only have out bars and shack open from Thursday- Sunday, Regards, Junior Lindie Assistant manager
28 Jul 2017 by
1

Perfect venue... The hut made it feel really private. Good food. Good service. I will be back again soon.😊 visited The Castle Tooting on 23 Jul 2017

Reply from The Castle Tooting

Hi there, Thank you for the kind words, we are pleased you chose us and we would love for you to come back, Kind regards, Junior Lindie Assistant manager
28 Jul 2017 by
5

Thank you very much for accommodating such a big group of us with the perfect entrance of the birthday cake too :) Unfortunately, I don't remember the name of our waiter - but he kindly offered the Sex on the Beach cocktail even though it wasn't on the menu and I really liked it! visited The Castle Tooting on 16 Jul 2017

Reply from The Castle Tooting

Hi there, We are pleased you had a good time, the cocktail selling sounds like our superstar supervisor Bastian, Kind regards, Junior Lindie Assistant manager
23 Jul 2017 by
4

Such a brilliant venue for a celebration- food was great and the staff were really friendly and welcoming. Tracey visited The Castle Tooting on 19 Jul 2017

Reply from The Castle Tooting

Hi there, Thank you for a kind reveiw, we a glad you enjoyed you time with us and we hope to see you again soon, Regards, Junior Lindie Assistant manager
20 Jul 2017 by
5

The lamb roast was absolutely delicious! Staff were attentive visited The Castle Tooting on 16 Jul 2017

Reply from The Castle Tooting

Good afternoon, Thank you for letting us know about your visit. The lamb roast is definitely a firm winner with the staff and so good to hear that you're as a big a fan of it as they are. We look forward to seeing you again soon for another delicious roast. Kindest regards, Freya Clarke Sales & Marketing Coordinator
17 Jul 2017 by
5

My favourite pub to take my parents for Sunday lunch :) visited The Castle Tooting on 16 Jul 2017

Reply from The Castle Tooting

Good afternoon, Thank you for taking the time to let us know your feedback. We're so glad to hear that you love bringing the family down for a Sunday lunch! They don't leave much room for anything else! Kindest regards, Freya Clarke Sales & Marketing Coordinator
17 Jul 2017 by
5

As good as always. Plenty of friendly and efficient staff, great food and good atmosphere. Hard to think of better places to be in SW on a sunny evening. visited The Castle Tooting on 13 Jul 2017

Reply from The Castle Tooting

Hi there, Thank you for leaving us your lovely comments. We must also agree - we don't think we can think of anyone better to spend a sunny evening! Kindest regards, Freya Clarke Sales & Marketing Coordinator
14 Jul 2017 by
5

Love Quiztopher on Wednesday Nights. The fun is real, the laughs are hearty and there's a great atmosphere. visited The Castle Tooting on 12 Jul 2017

Reply from The Castle Tooting

Hi there, Thank you for taking the time to leave us a review. We're so glad that you're a big fan of our quiz nights, they're definitely not for the faint of hearted! We look forward to seeing you again soon for more epic quiz action. Kindest regards, Freya Clarke Sales & Marketing Coordinator
14 Jul 2017 by
5

The food is ok but the service is horrendous. Firstly we waited for ten mins before anyone came to take a drinks order. The waitress didn't bring the water until we had finished our meal! The waitress did not know anything about the menu as we had to ask questions due to one guest being allergic to nuts. Took us so long to order a dessert and then it came incorrect. Whilst the waitresses argued about what was going on next to our table we waited for our correct order to be told 5 mins later it was no longer available. When paying the bill she did not listen and we paid 35p extra per card a minor amount but annoying when I asked for my receipt I was told I could not have one. The table next to us complained about the wait on their food and left yet the staff still served their food and drinks which sat for at least half an hour on an empty table. I don't recommend coming here for a Sunday dinner if you don't have time or patience. visited The Castle Tooting on 09 Jul 2017

Reply from The Castle Tooting

Hello Miss RKP Thanks for taking the time to give us your feedback and please allow me to apologise for your delays. We had a busy service with late arrivals which threw out our best intentions to space out the orders. Hope you'll give us another chance soon as our new waitresses master their service. Kind regards Chris Kemp GM
10 Jul 2017 by
2

Great celebration for my son's 30th - was a very busy night & staff brought out food & cake at the right time. Particular thanks to John, I think that's his name ,who took the food order earlier in the day, and enquired how everything was going during the evening. Very courteous & charming! My only issue is the very long wait for drinks- we opened a tab at the beginning and that worked very well. Would have been great to continue ordering from the restaurant bar but we were told this couldn't happen without a tab. visited The Castle Tooting on 08 Jul 2017

Reply from The Castle Tooting

Hi There It was busy wasn't it? So glad you had a great 30th birthday for your son and I'll certainly pass your comments on to John. Hope you'll visit again soon. Regards Chris Kemp GM
10 Jul 2017 by
4

Food as delicious however by an hour and 25 minutes after arriving we had only had out starters. It all took too long the kitchen simply couldn't cope. visited The Castle Tooting on 09 Jul 2017

Reply from The Castle Tooting

Hi There Sundays are very popular and we do our best to stagger the orders flowing into the kitchen. Sadly we had several bookings which arrived later than advised which put extra strain on our resources. Glad you enjoyed the food and hope you were advised of the waiting times and will be able to forgive us. Best wishes Chris Kemp GM
10 Jul 2017 by
2

Extremely slow service, overcooked food, and rude security. I have emailed the venue with my complaint. visited The Castle Tooting on 08 Jul 2017

Reply from The Castle Tooting

HI Sarah I have responded to your email. Thanks for your feedback. Regards Chris Kemp GM
09 Jul 2017 by
2

Great staff, fantastic food A great space reserved for our party visited The Castle Tooting on 08 Jul 2017

Reply from The Castle Tooting

Hello I couldn't ask for more. Short, sweet and lovely. Thanks! Best regards Chris Kemp GM
09 Jul 2017 by
5

We had a great time at the castle. I have now been to the castle 6 or 7 times and each time I find the staff friendly, helpful and welcoming. I have not had a proper meal there yet but I have had food from the bar snacks menu and they have always been delicious. Would definitely recommend a visit Ian visited The Castle Tooting on 07 Jul 2017

Reply from The Castle Tooting

Hi there Thanks for your lovely feedback and rating. SO pleased you enjoy coming to The Castle and may there be plenty more time too! Best regards Chris Kemp GM
08 Jul 2017 by
4

Really accommodating and friendly staff at The Castle. It's a great atmosphere which is why we keep coming back for our local meet ups. Ideal location near the station and high street. visited The Castle Tooting on 05 Jul 2017

Reply from The Castle Tooting

Aw Shucks! Thanks for your rating and review and I'm so pleased we met all your expectations. Can't wait for your next visit! Regards and love Chris Kemp GM
06 Jul 2017 by
5

Really fun quiz evening and nice atmosphere! visited The Castle Tooting on 05 Jul 2017

Reply from The Castle Tooting

Hey! Great news. Glad you enjoyed the Quiz and hope you'll come and pit your wits again soon! Kind regards Chris Kemp GM
06 Jul 2017 by
5

I like the Castle its pretty good. Maybe an unfair criticism but the smokers outside are really annoying. visited The Castle Tooting on 04 Jul 2017

Reply from The Castle Tooting

Hi There Thanks for your review and rating but as I'm sure you're aware, we can't stop people from enjoying their habits outdoors! Glad you enjoyed your visit otherwise. Best wishes Chris Kemp GM
05 Jul 2017 by
4

Hi Chris, I appreciate you pointing out that it was indeed pancetta in the dish and not bacon as I originally claimed, albeit a slightly patronising point to make. I also appreciate that (as I believe you are inferring), pancetta is more expensive than it's bacon counterpart. However, in such small quantities (2 slices), this equates to approximately 28p difference per dish, so I'm not sure that I can take that as an excuse for the £15 price tag. It is also good to know that there were anchovies in the sauce. Although again, at £15 a pop I'm sure you can understand that I would have appreciated a few more than 3 on the actual plate, as one would assume from the description of the meal on the menu. It wouldn't be out of the question to offer a review of anything preventing an unhappy customer from a second visit. Perhaps some customer service training? Just a thought. Many thanks. In Response to; Unfortunately, we all found the food to be over priced (£15 for a small pice of chicken, 2 slim pieces of bacon and 3 anchovies on some iceberg lettuce?!). The service was also very slow and inattentive. Disappointing visit all in all. Hi There Thanks for your comments and sorry you didn't have an enjoyable time with us. We do use quality ingredients such as the chicken which is corn fed and free range, the bacon is actually pancetta and there are plenty of anchovies in the Caesar sauce. There's no excuse for the slow service so would love to hear more about this. Please feel free to email us at The Castle to provide more information. Kind regards Chris Kemp GM
03 Jul 2017 by
2

We had the best time! From the moment we arrived the staff were incredibly helpful and made us feel welcome. It was such a busy day, the garden was heaving, but we were well looked after! Thanks!! visited The Castle Tooting on 01 Jul 2017

Reply from The Castle Tooting

Hello My favourite type of review to wake up to in the morning. So pleased we met your expectations and thanks so much for the 5* review. Come back again soon for more of the same! Best regards Chris Kemp GM
03 Jul 2017 by
5

I love the place and the vibe there, especially in the summer, good place to be. but renting a mini castle, its a bit expensive. You would expect better service, assigned waiter for the party considering you pay for your rental. And its not cheap. Service was really bad, waiting time at least 30min for your cocktails, I wasn't impressed. I had to go and check every time if my drinks were being prepared.All I got from the waitress was "sorry my English is not good" so I couldn't even communicate my problem to her. visited The Castle Tooting on 01 Jul 2017

Reply from The Castle Tooting

Hi there. Thanks for taking the time to review us. Remember you don't have to rent a private mini castle as we have lots of other spaces for free so to say it's expensive after paying for it seems a tad unfair. We were very busy on Saturday and the Cocktail shack was in high demand, and as one knows, cocktails do take some time to make. I hope this didn't dampen your day. Anyway, I'm glad you love us really and do hope you'll be back soon for more of our Castle vibe! Best wishes Chris Kemp GM
02 Jul 2017 by
3

Very nice and we all enjoyed the food. visited The Castle Tooting on 30 Jun 2017

Reply from The Castle Tooting

Hey! Short, sweet and delicious. Thanks for the 5*'s Chris Kemp GM
01 Jul 2017 by
5

Amazing night here last night, celebrating birthday drinks! Reserved an area outside and it was beautiful, staff were so attentive, food was great, can't fault it! Definitely will be visiting again soon! visited The Castle Tooting on 29 Jun 2017

Reply from The Castle Tooting

Well hello you! Thanks for such marvellous comments and the 5* review. You're our favourite type of customer. Hope to see you back soon! Chris Kemp GM
30 Jun 2017 by
5

Unfortunately, we all found the food to be over priced (£15 for a small pice of chicken, 2 slim pieces of bacon and 3 anchovies on some iceberg lettuce?!). The service was also very slow and inattentive. Disappointing visit all in all. visited The Castle Tooting on 24 Jun 2017

Reply from The Castle Tooting

Hi There Thanks for your comments and sorry you didn't have an enjoyable time with us. We do use quality ingredients such as the chicken which is corn fed and free range, the bacon is actually pancetta and there are plenty of anchovies in the Caesar sauce. There's no excuse for the slow service so would love to hear more about this. Please feel free to email us at The Castle to provide more information. Kind regards Chris Kemp GM
26 Jun 2017 by
2

Very impressed by the make over to what is clearly a classic Tooting watering hole with a load of history. We were in the conservatory at the back which was a bit warm but the rest of the pub was very light and airy and we look forward to revisiting some time soon. visited The Castle Tooting on 25 Jun 2017

Reply from The Castle Tooting

Hello Thanks for your lovely review and comments about our pub. Glad you liked it and we'll look forward to your next visit. Regards Chris Kemp GM
26 Jun 2017 by
4

Great as always. Good atmosphere, excellent food and friendly staff visited The Castle Tooting on 23 Jun 2017

Reply from The Castle Tooting

Hey! You're great too. Thanks for your feedback and 5* review. Come back soon! Chris Kemp GM
25 Jun 2017 by
5

Very unorganised. The head baker seemed as though she did not want to be there! visited The Castle Tooting on 24 Jun 2017

Reply from The Castle Tooting

Hi We are The Castle, not The Big London Bake, which is a separate business so I will pass on your comments to the Head baker. She certainly loves being there and hosting London's 1st ever pop up bake off so am surprised you thought this. She is very strict though so maybe you just misread her. Anyway, sorry you didn't enjoy your experience. Chris Kemp General Manager
25 Jun 2017 by
1

Cracking quiz night, will definitely go again. visited The Castle Tooting on 21 Jun 2017

Reply from The Castle Tooting

Hi It's good fun isn't it? You're welcome back anytime. Thanks for the lovely 5* review. Chris Kemp GM
22 Jun 2017 by
5

Beautiful beer garden and great food. visited The Castle Tooting on 20 Jun 2017

Reply from The Castle Tooting

Hey! You're beautiful too! Thanks for your wonderful 5*'s Chris Kemp GM
21 Jun 2017 by
5

Three of us came for a meal in the dining room at 7.45. It was very busy outside but very few diners in the restaurant. We ordered a shared starter by about 8pm only to be told after 10 mins that it was not available. We re-ordered but it took another 20 mins to get the starter. The main course did come more quickly. We did speak to the manager who was very polite, did apologise for the delay and provided us with a free dessert - well done but we would have preferred our meal about an hour earlier and could not understand why it was all so slow! visited The Castle Tooting on 20 Jun 2017

Reply from The Castle Tooting

Hi Glad the issues were resolved to your satisfaction. We were exceptionally busy that day due to the heat wave so thanks for your patience with us. Hope to see you back here soon. Best wishes Chris Kemp GM
21 Jun 2017 by
3

I have had some good lunches at the Castle and decided to try it on a Saturday evening. It started well. I orded the pork collar which was very good. My wife ordered the Chicken Ceasar salad which sadly was below par. Over cooked chicken, unimaginative and a bad use of fried anchovies, the side order of chips were also overcooked and broke into tiny pieces. As the night wore on the dining area became full of people who had been drinking outside (hottest day of the year) and the atmosphere changed considerably. The highlight of the night was my wife queuing in the unisex toilets and a crashing noise coming from one of the cubicles. The participants had been locked inside and smashed the door off its hinges to get out. Two men came out of the cubicle (one a member of staff). No problem but not conducive to a night out with reasonably expensive food prices. Avoid at night. visited The Castle Tooting on 17 Jun 2017

Reply from The Castle Tooting

Hi Thanks for taking the time to review us. Just wanted to feed back that you can't change a Caesar Salad as it would no longer be a Caesar and the anchovies are certainly not fried! - Gross The crashing noise was my staff member trying to repair the lock on the door with the assistance of the customer who had reported a problem with the lock. The door is still on it's hinges so unsure what your wife was meaning. Price is always relative to the individual, but I appreciate your feedback anyway. Kind regards Chris Kemp GM
19 Jun 2017 by
2

We are regulars at the Castle and it always lives up to expectations. The food is consistently good and the staff are very friendly and attentive. visited The Castle Tooting on 18 Jun 2017

Reply from The Castle Tooting

Hey! Thanks for taking the time to review us here, such great comments. Make yourselves known to the managers as we always look after our regular customers! Best wishes Chris Kemp General Manager
19 Jun 2017 by
5

Had a great chilled out birthday evening... great food but the service was fantastic visited The Castle Tooting on 17 Jun 2017

Reply from The Castle Tooting

Hello! So pleased my staff delivered on your visit and thanks for such a great review! Come back again soon. Regards Chris Kemp GM
18 Jun 2017 by
5

Very friendly staff, nice atmosphere. Efficient service and good communication. Bar food was good as well. When I have eaten here before with our work team the food was very good for vegetarians. Would certainly come back visited The Castle Tooting on 15 Jun 2017

Reply from The Castle Tooting

Hello I could't ask for a better review thank you so much!! I hope you'll recommend us to others and we get to have you back here soon. Kindest regards Chris Kemp GM
16 Jun 2017 by
5

Great venue with fantastic outdoor space offering a choice of ambience. Table service was attentive and a wide range of wines and food is on offer. Definitely recommend visited The Castle Tooting on 15 Jun 2017

Reply from The Castle Tooting

Hi There! That's just what we're about - having different spaces for different occasions. Thanks for your lovely comments and hope you'll be back again soon. Best wishes Chris Kemp General Manager
16 Jun 2017 by
4

Fab night as always great staff, great food visited The Castle Tooting on 09 Jun 2017

Reply from The Castle Tooting

Hello! Short, sweet and fabulous! Thanks for your feedback and hope to see you again here soon. Regards Chris Kemp General Manager
11 Jun 2017 by
5

Great, friendly positive service from booking on the phone to our mealnitself - we had a large family celebration meal with predrinks. Good relaxed atmosphere and music visited The Castle Tooting on 09 Jun 2017

Reply from The Castle Tooting

Hi Thanks for such a fantastic review and I'm so glad you all had a great time here. Do visit again soon and we'll look forward to your next visit. Regards Chris Kemp General Manager
10 Jun 2017 by
5

Amazing lamb roast,brilliant cauliflower cheese.the desserts were so cute! visited The Castle Tooting on 04 Jun 2017

Reply from The Castle Tooting

Hi there I love the lamb too! Falls off the bone doesn't it? Such a lovely review and I look forward to your next visit. Regards Chris Kemp General Manager
05 Jun 2017 by
5

I reserved a table Friday morning and got a very quick response time for a Friday evening booking. Great food, great service! visited The Castle Tooting on 02 Jun 2017

Reply from The Castle Tooting

Well we couldn't ask for a better review and comments. Many thanks for the time taken to give us your review and hope to see you again soon. Best wishes Chris x
05 Jun 2017 by
5

Great experience as usual & good nibbles, definitely worth booking a table as gets busy and this is easy and free to do! Some of the staff spoke little to no english and werent able to help with simple questions (like is it table service or order at bar) but the team managers and other staff were very helpful when this happened! Reccomend for after work drinks & big group parties! visited The Castle Tooting on 02 Jun 2017

Reply from The Castle Tooting

Hello! Thanks for such a great review and feedback. Sorry to hear you had language barriers with some of my staff. Nice to hear you've recommended us for parties too. Hope to see you soon, Chris Kemp General Manager
03 Jun 2017 by
4

The place is great, big back garden, good service on behalf of the staff. Prices are not great though in terms of food. I can understand high prices for good places as this one, but the amount of food in a meal and food quality does not match the price you are paying for here. You are quite tempted to go first for dinner in a more fairly place and then visit the castle afterward only for the drinks. If it were up to me I would find the way to offer a bigger meal for the same price, or I would reduce slightly the price offering the same meal. It would still be an expensive price, but also a fair one. visited The Castle Tooting on 02 Jun 2017

Reply from The Castle Tooting

Hi there Thanks for your feedback. Price is always relative to the individual but happy to hear your lovely comments. We look forward to your next drinking session with us! Chris Kemp General Manager
03 Jun 2017 by
3

Third night in one week . Great manager , Chris, nothing is too much trouble . Best pub in south West London . Love the pub quiz too . visited The Castle Tooting on 31 May 2017

Reply from The Castle Tooting

Stop it, you're making me blush! Thanks for such a wonderful review and I look forward to your next visit. You are welcome anytime. Kindest regards Chris
01 Jun 2017 by
5

The original seating we were allocated was not suitable for eating, the table was too high and the chairs too low. It also rained and the plastic roof does not cover the whole table so again we had to move around a bit. The food and service were fantastic as always! visited The Castle Tooting on 28 May 2017

Reply from The Castle Tooting

Thanks for the 4 stars and the lovely feedback about the food and staff! If only we could control the weather..... Hope to see you here again soon. Best regards Chris
31 May 2017 by
4

Hard quiz for us, but fun especially that tasting round! Beautiful pub and yummy food. jananana visited The Castle Tooting on 24 May 2017

Reply from The Castle Tooting

Well thanks for your review and sorry you didn't win! Our quiz varies in difficulty and the rounds are all quite different so don't be shy to come back soon any try your luck again! Best wishes Chris Kemp General Manager
30 May 2017 by
4

Excellent service , great atmosphere. Great waiter . visited The Castle Tooting on 29 May 2017

Reply from The Castle Tooting

Well we love you too! Thanks for the superb review and hope to see you back here soon. Chris x
30 May 2017 by
5

Most of the food seemed heavily deep fried. Especially the chicken burger which we ordered 2 and one was twice the size of the other, both quite hard and dripping with oil. Desserts were dissapointing. visited The Castle Tooting on 28 May 2017

Reply from The Castle Tooting

HI Thanks for your feedback. Of course our fried chicken is fried but they should not have been hard and hope you mentioned this to your server at the time so it could have been rectified. Kind regards Chris Kemp General Manager
29 May 2017 by
3

A nice place but drinks are far to expensive for tooting, the mini castle's are fantastic but charging £50 is day light Robert you should at least give a complimentary bottle of wine. visited The Castle Tooting on 26 May 2017

Reply from The Castle Tooting

HI There Price is always relative to the individual and if you are price sensitive, you should always check before ordering so you can make an educated decision about weather to make a purchase or not. I'm not sure who Robert is, but again you don't have to privately hire our mini castles if you don't want to as we have plenty of other spaces for no charge. Glad you liked the place regardless and hope you'll come back to visit soon. Regards Chris Kemp General Manager
27 May 2017 by
3

The quiz at The Castle is great - the food and drink tasting round was fantastic! visited The Castle Tooting on 24 May 2017

Reply from The Castle Tooting

Aw shucks! Glad you enjoyed our Quiz and I'll pass your feedback onto Quiztopher! Best regards Chris Kemp General Manager
25 May 2017 by
5

Hired a semi-private area for our team drinks. Had a great night enjoy by all! visited The Castle Tooting on 19 May 2017

Reply from The Castle Tooting

That's great to hear, thanks very much for the 5 stars! Look forward to your return. Regards Chris
24 May 2017 by
5

Lovely venue, friendly and helpful staff, very accommodating; all this made for an amazing and memorable time! visited The Castle Tooting on 20 May 2017

Reply from The Castle Tooting

WOW! What lovely feedback, I couldn't ask for better. So pleased we met your needs and you had a great time with us, Hope you'll be back soon for more of the same. Best regards Chris Kemp General Manager
21 May 2017 by
5

It was lovely visited with my husband and two kids, only complaint I have is that I ordered green chilli curly fries from the burger shack and they were not spicy at all! More chilli next time visited The Castle Tooting on 20 May 2017

Reply from The Castle Tooting

Hi Great feedback, thank you! I will pass your comments on to the Burger Shack team so look into the recipe! You can always ask for fresh chilli and we'll provide. See you soon, Chris Kemp General Manager
21 May 2017 by
4

Really good night celebrating a birthday & engagement. Not ideal that there was only 1 toilet in use for men at some parts of the night leading to big queues but great night other than that. visited The Castle Tooting on 20 May 2017

Reply from The Castle Tooting

Hi Thanks for you lovely comments. It's a constant battle to keep our well used toilets in order. You wouldn't believe what people do and wonder why they break!! So glad you had a great time and hope you'll be back soon. Chris Kemp General Manager
21 May 2017 by
4

Quiz night is always a good night. My friends and I had a lot of fun. The host is great and the service is always top notch. Must say the shorter lady (that came to take scores and always has a headset on) is brilliant and the lady with the dyed red hair, such an asset to the team! visited The Castle Tooting on 17 May 2017

Reply from The Castle Tooting

Great! That's what a Quiz should be, fun! Quiztopher says thanks for the lovely review and he's passed your lovely comments to the two girls. We love Lou and Alice too! Chris Kemp General Manager
18 May 2017 by
5

Very pleasant and friendly atmosphere. The food was good. A nice evening had by all. Thank you. visited The Castle Tooting on 17 May 2017

Reply from The Castle Tooting

Hi You're welcome. So pleased we ticked all y our boxes and do hope you'll be back very soon! Chris Kemp General Manager
18 May 2017 by
5

Great food and service as always. visited The Castle Tooting on 14 May 2017

Reply from The Castle Tooting

Aw Shucks! Thanks for your great feedback. Chris x
15 May 2017 by
4

Delicious food. Prices high but worth the extra overtime to balance the budget!!! Welcome staff. Great environment. Service a little too slow. We will visit again. Recommended. visited The Castle Tooting on 14 May 2017
15 May 2017 by
4

Delicious food. Prices high but worth the extra overtime to balance the budget!!! Welcome staff. Great environment. Service a little too slow. We will visit again. Recommended. visited The Castle Tooting on 14 May 2017

Reply from The Castle Tooting

That's a great review thanks. I do hope you'll be back soon and you saw as value for money. Many thanks again Chris Kemp General Manager
15 May 2017 by
4

It was very good thank you you have a lovely pub with a good atmosphere. However I booked a table for 20 people and there was only room for 10, which was disappointing visited The Castle Tooting on 13 May 2017

Reply from The Castle Tooting

Hi So please you enjoyed your time here and apologies that your allocated space was not as expected. Hope to see you again soon! Chris x
14 May 2017 by
3

Food was mediocre pub food. No health options. Drinks were overpriced in relation to the experience and the fact that this is in not a club in central London. Confusing billing scheme where you are charged per shot and chase, splitting bills requires effort... The atmosphere is nice and the staff are friendly. visited The Castle Tooting on 10 May 2017

Reply from The Castle Tooting

Thanks for you feedback about the staff. Not sure what's confusing about paying your bill. It's the same everywhere? The vegan salad and vegetable soup are pretty darn health as is baked sea trout or the fricasse of vegetables. Sorry you didn't spot these on our menu, but gives you a chance to come again and try. Chris Kemp General Manager
13 May 2017 by
3

Great venue. Good service but wasn't really impressed by the food. visited The Castle Tooting on 05 May 2017

Reply from The Castle Tooting

HI There That's a shame. If you'd be so kind to elaborate more by sending a mail to castletooting@youngs.co.uk as we'd love to hear more. Kind regards Chris
09 May 2017 by
3

Love the castle, great venue , but the roast was not great. Gravy was very "neutral" in flavour and the potatoes were hard. A shame because I use the venue quite often f vast amounts of New Zealand Sauvignon Blanc and Prosecco visited The Castle Tooting on 07 May 2017

Reply from The Castle Tooting

Hi Sorry the gravy was not up to our usual standards. We were testing a new recipe. We didn't like it too much either! Hope you'll come back and gravy service will be back to normal! Chris Kemp General Manaegr
08 May 2017 by
3

Our time at this pub was great - the hut itself was perfect for us. However the toilets were out of order at times in the evening (extremely annoying for my guests to my birthday) and the queue for the bar was really long. They should invest in an outside bar for the summer months. visited The Castle Tooting on 06 May 2017

Reply from The Castle Tooting

Hi and thanks for your review! Saturday was the 4th busiest Saturday since we reopened so the toilets get abused and mean that sometimes they could be out of order due to abuse. We offer full table service outside so you should not have had to queue up at the bar and is why we don't need an outside bar. Maybe you were not aware of this? Apologies if you did not see your server. Hope you'll visit us again soon. Chris Kemp General Manager
08 May 2017 by
3

Really enjoyed our night out and the staff were very helpful and friendly visited The Castle Tooting on 05 May 2017

Reply from The Castle Tooting

Short, sweet and lovely. Thanks so much for your feedback. Come back anytime! Best wishes Chris x
08 May 2017 by
5

Really lovely dinner. Would have liked to have seen a beer card as, like a wine list, being told a ream of beer names is quite confusing if you dont know them all. We had to order several before we found one we liked as there wasnt any description and "very popular" isn't detailed enough. Otherwise very enjoyable. visited The Castle Tooting on 04 May 2017

Reply from The Castle Tooting

Hi Thanks for your lovely feedback. We are in the process of preparing our new booklet which will have all our beers listed, along with our new cocktail list too! Hope to see you back here soon. Regards Chris Kemp General Manager
07 May 2017 by
4

Brilliant experience, exceptional food and fabulous service. The Castle is a brilliant pub, serving great food. The pub most definitely cares about its customers! visited The Castle Tooting on 01 May 2017

Reply from The Castle Tooting

Well we couldn't ask for a better review. We're so glad you enjoyed yourselves and we hope to have you back here very soon. Kind regards, Junior Lindie Assistant manager
02 May 2017 by
5

Food was great and friendly service in restaurant and burger shack was fab, as usual the bar service was severely lacking ..,always the same!! visited The Castle Tooting on 01 May 2017

Reply from The Castle Tooting

Thanks for your feedback and glad you enjoyed. Sorry to hear that you have not had a good experience with the bar service but remember you can always order from your table! Regards Chris Kemp General Manager
02 May 2017 by
4

GREAT EVENING. STAFF WERE SUPER ESPECIALLY RESERVATIONS MANAGER visited The Castle Tooting on 30 Apr 2017

Reply from The Castle Tooting

Hi there, We are so pleased you had a great evening with us and thanks for a good rating an compliments to the booking manager, Kind regards, Junior Lindie Assistant manager
02 May 2017 by
5

Fabulous Sunday lunch, great food, attentive staff, a really good experience! visited The Castle Tooting on 30 Apr 2017

Reply from The Castle Tooting

Hi there We'd love to have you back too! Thanks for the rating! Kind regards, Junior Lindie Assistant manager
01 May 2017 by
5

Had lunch on Sunday it was fabulous throughly recommend it the food was delicious and the service very good will definitely return visited The Castle Tooting on 30 Apr 2017

Reply from The Castle Tooting

Hi there, We are glad you enjoyed your time with us here at the castle and would love for you to return, Kind regards, Junior Lindie Assistant manager
01 May 2017 by
5

Really accommodating and the staff were brilliant. Thanks for a great night! visited The Castle Tooting on 30 Apr 2017

Reply from The Castle Tooting

Your very welcome, we would love for you to come back for another great time! Kind regards, Junior Lindie Assistant manager
01 May 2017 by
5

I have spent the past three birthdays at the castle and usually love it - I spent a lot of time there being a local. However yesterday we had to leave after one drink because it was just not enjoyable! I'm not sure who was managing, but having music at full volume at 4.30 on a Sunday afternoon, so loud you had to shout your orders to the bar staff, was just crazy! It wasn't a nice atmosphere - not the place where you would want to sit for the rest of the day enjoying lots of food and drink as planned! Real shame. visited The Castle Tooting on 30 Apr 2017

Reply from The Castle Tooting

Hi Did you request for the music volume to be lowered? It certainly was not at full volume and 'twas I who was managing and thought the music to be at the perfect level for the volume of business. We were exceptionally busy this day and had no other comments about the music. We would have certainly lowered the volume if you'd have let us know! Hope you'll come try us again soon. Chris
01 May 2017 by
2

Food was uninspiring - pork roast in particular. Pork rather dry, potatoes so-so, etc. visited The Castle Tooting on 23 Apr 2017
25 Apr 2017 by
3

Atmosphere was great, very relaxed. Food was delicious. Staff were friendly and attentive. Made Sunday lunch a pleasure. Only fault was the upstairs toilets, although clean enough, the door wouldn't lock and the toilet roll dispenser was broken. Shame... visited The Castle Tooting on 23 Apr 2017

Reply from The Castle Tooting

We are happy you enjoyed your Sunday lunch experience with us and unfortunate about the toilets although they are now repaired and we would love for you too come back, Regards, Junior Lindie Assistant manager
24 Apr 2017 by
4

Excellent service we all really enjoyed lovely pub and wonderful staff visited The Castle Tooting on 22 Apr 2017

Reply from The Castle Tooting

Hi there, We are very pleased you enjoyed you time here with us and we hope to see you again soon, Kind regards, Junior Lindie Assistant manager
23 Apr 2017 by
5

Great venue, great service, great afternoon. visited The Castle Tooting on 22 Apr 2017

Reply from The Castle Tooting

Thanks for the short and sweet review. Glad you enjoyed your Sunday lunch and I hope you'll be back for more soon! Kind regards Chris Kemp General Manager
23 Apr 2017 by
5

Really enjoyable evening Great staff Good atmosphere Mini castle hire was well worth the money with table service visited The Castle Tooting on 21 Apr 2017

Reply from The Castle Tooting

Wow! Thanks for that. They do make great private spaces don't they! I look forward to your next visit. Best regards Chris
22 Apr 2017 by
5

we had a great quick service ! visited The Castle Tooting on 20 Apr 2017

Reply from The Castle Tooting

Nice to hear. Thanks for your 5 star review and I hope to see you back here soon. Best wishes Chris x
22 Apr 2017 by
5

A fantastic night at the pub quiz visited The Castle Tooting on 19 Apr 2017

Reply from The Castle Tooting

Thanks very much. Quiztopher is pleased you had a good time, Come play again soon! Chris Kemp Gener
21 Apr 2017 by
5

Really delicious food - lots of interesting options on the menu. Staff were really friendly and on-the-ball. Matt visited The Castle Tooting on 15 Apr 2017

Reply from The Castle Tooting

Hey! Thanks for the 5 star rating! SO glad you liked everything and I'll pass your feedback on to the team! Kind regards Chris Kemp General Manager
18 Apr 2017 by
5

I come to The Castle often but sadly this time the food was cold and dry, the waitress was all over the place and blamed it as being Easter Weekend. Really unfortunate as usually great experience. visited The Castle Tooting on 16 Apr 2017

Reply from The Castle Tooting

Hi This is most unusual. Please would you email us with further details so we can investigate why this was the case on you last visit? Many thanks Chris Kemp General Manager
18 Apr 2017 by
2

We were visiting family in London. It was very easy to get a booking - our table was easily identifiable on arrival. Service impeccable and it's great to see such a family friendly and accessible venue in Tooting. Attentive service and we'll definitely be returning soon. The only small recommendation I would have is perhaps a few more table friendly activities for children (BBC children's sites have printable colouring/puzzles word searches etc). Well done! visited The Castle Tooting on 16 Apr 2017

Reply from The Castle Tooting

Hi There! Thanks for such a rave review and hope you'll come back again very soon. We do have chalk boards, paper, crayons etc for the kids just ask your server. I look forward to you all coming again very soon and we're feeling the love. Best wishes Chris Kemp General Manager
17 Apr 2017 by
5

Had dinner here on 15 April 2017 and service was satisfactory but the food was disappointing. The fish in the kids' fish n chips were overbaked/hard which the waiter replaced but they were still overly salty and peppery/spicy for our 4 kids. One of the steaks ordered medium rare came out medium.well. The mushy peas in the adult fish n chips arrived as chopped up dried peas. I've had many good experiences here but on this visit the food was sub standard. visited The Castle Tooting on 15 Apr 2017

Reply from The Castle Tooting

Hello Thanks for your feedback on your visit and I'm glad the service was satisfactory. I have replied to you via email to see if we can make this up to you. Regards Chris
16 Apr 2017 by
2

Would have been 5 stars if the keen waiter hadn't taken away my double vodka tonic half drunk.... visited The Castle Tooting on 13 Apr 2017

Reply from The Castle Tooting

Hi! What a shocker and how dare he? So sorry about that and also glad you had a great time otherwise. Let me know when you're next in and I'll shout you a V&T on the house! Chris Kemp General Manager
14 Apr 2017 by
4

Excellent. Allowing people to book tables outside is excellent as some pubs don't allow it. visited The Castle Tooting on 09 Apr 2017

Reply from The Castle Tooting

Hi We allow the booking of all covered space in our garden so if there is rain, you can still enjoy the outdoors and not worry about having to move inside and find a table. Book again soon with us! Regards Chris x
10 Apr 2017 by
5

The food is usually ok, but this evening it was particularly bad. It was expensive for the fact that my friends chicken burger was burnt and no longer tasted like chicken. My food was supposed to have onion rings and came with only one perched on top that half the batter fallen off of it. We ordered a started of hummus and olives with bread and were given two 3cm pieces of bread on the plate. Not one thing we ordered that evening was good. The waitress was very apologetic and was happy to try and fix things, but after having to ask for so many things, we were just fed up. visited The Castle Tooting on 05 Apr 2017

Reply from The Castle Tooting

HI Thanks for the feedback. It appears that you did not receive the standard of food you are used to having here and I hope we were able to rectify the issues. Feel free to email the pub direct for us to investigate why this happened. Best regards Chris Kemp General Manager
08 Apr 2017 by
1

Great little area provided for a surprise baby shower as per my request. Staff friendly and attentative! Lovely family friendly pub. We will be back x visited The Castle Tooting on 02 Apr 2017

Reply from The Castle Tooting

Hi there, We are pleased you enjoyed you time with us, looking forward to seeing you again, Regards, Junior Lindie Assistant manager
04 Apr 2017 by
4

We were really disappointed. I've been to The Castle for Sunday lunch a few times and took a friend there who is not from this area. Whilst there were some positives to our experience (like the nice layout of the place and a decent attitude from one member of staff) there were a lot of disappointments that would encourage me to go elsewhere next time. I ordered pork and was given some sort of sausage meat which I do not (and cannot) eat. I asked for the meat just to be switched on the top but my whole plate and cutlery were taken (although I said not to) so I couldn't even pick at the cauliflower cheese we'd ordered as a side whilst waiting for my food. It took forever for a substitute to be delivered and we kept seeing wait staff just wandering around aimlessly with plates as if they were just going to magically be inspired as to where to go, rather than going back inside and finding out which table they should be delivering to. It was really farcical. We asked for mint sauce several times before it was eventually delivered and when I got my food the potatoes were overcooked on the outside and undercooked on the inside. The gracious thing to do would be to discount our meal in some way, but we were brought a glass each of prosecco by way of apology. A nice gesture but I had made it clear in front of the waiter that I wouldn't be drinking alcohol and my friend had been on Pimms so it wasn't really appropriate. We couldn't get hold of any staff to pay the bill for a long time and eventually I got up and went to find someone. Really surprised and disappointed particularly as I'd brought a friend saying I'd had a good time there in the past. visited The Castle Tooting on 02 Apr 2017

Reply from The Castle Tooting

HI There I'm sorry that we did not meet your expectations and you did not like the pork stuffing inside your pork loin. We welcome all feedback and if you'd like us to investigate the issues you raised further, please email the pub direct. Chris
03 Apr 2017 by
2

The girl serving us Spanish I think was lovely but the wait between starter and main was over an hour and all tables were not occupied the starters were great but the roasts not so good- slimey chicken soggy veg weak thin gravy microwaved yorkshires. They seemed very short of staff but the staff that were working were vet friendly and polite visited The Castle Tooting on 02 Apr 2017

Reply from The Castle Tooting

Hi Claire Thanks for your feedback. There was on that Sunday, and is often, delays in food service on a due to sheer popularity, Understand that even though some tables may not be occupied in the restaurant, there are tables in the garden and the bar areas all ordering food too. Sorry to hear your roast was not so good as we get great reviews about our roasts. Our gravy takes 5 days to make and we never microwave Yorkshire puddings! It could be that it was just not to your taste. Thanks for the positive comments about the staff and your starters. Come and try us again soon. Chris
03 Apr 2017 by
2

Without a doubt the best roast I have ever had... even better than the roast's I have had previously at the Castle. There was a wait on the food (40 mins) but they made us aware of this as soon as we sat down and the service for payment was a bit slow - but they were clearly busy and we weren't in a hurry so 5 stars! Lauren visited The Castle Tooting on 02 Apr 2017

Reply from The Castle Tooting

Wow! That is high praise! Thank you for understanding that you may have to wait when we are so busy! I love our roasts here too and they're worth the wait if there's any left!! Can't wait to have you back here soon! Chris x
03 Apr 2017 by
5

Great pub, will definatly be going back again visited The Castle Tooting on 02 Apr 2017

Reply from The Castle Tooting

Hi there We'd love to have you back too! Thanks for the rating! Chris Kemp General Manager
03 Apr 2017 by
5

Fab venue, although I did hire a cabin on the basis outside was fully booked however got there and there was plenty of room on the astro which is where we landed up sitting but other than that staff are great and everyone had a fantastic time. visited The Castle Tooting on 01 Apr 2017

Reply from The Castle Tooting

Hi There What a lovely review so thanks for this! Note we onyl make reservations for the cabins and under the terrace in case of rain. It's all about taking that chance when the sun shines that there are spaces available for walk ins. Hope to see you back here again very soon. Best wishes Chris
03 Apr 2017 by
5

Great atmosphere but very slow food service!! Food was great when it eventually came out! Amylane visited The Castle Tooting on 31 Mar 2017

Reply from The Castle Tooting

Hi Amy Thanks for your short and sweet review. It is due to sheer volume that food waiting times can be increased beyond the ideal. I hope you can forgive us and come back again soon. Glad you enjoyed your food! Chris Kemp General Manager
01 Apr 2017 by
3

First time at The Castle Pub Quiz and left with £150!!!! Wonderful experience, fantastic staff, great atmosphere!!! Will definitely return! visited The Castle Tooting on 29 Mar 2017

Reply from The Castle Tooting

We are happy you enjoyed your time with us, we hope to see you again soon, congrats on wining the prize, Regards, Junior Lindie Assistant manager
31 Mar 2017 by
5

great food, friendly staff, lovely environment! visited The Castle Tooting on 27 Mar 2017

Reply from The Castle Tooting

Hi there, Thank you for such kind words, Regards, Junior Lindie Assistant manager
28 Mar 2017 by
5

I made reservations for Mother's Day to book a table for eight people. I then contact the restaurant to book a further two people. When I arrived on Sunday we were seated and then told that there was no lamb, or beef on the menu. I found this to be unacceptable so I asked to speak to the manager. I was then approached by a gentleman called John who explained that they were extremely busy and all the lamb had sold out. Being Mother's Day there was not really much we can do however I did stress how upset I was as my mum had wanted to come here to try out the lamb in particular. The manager then found free lamb shanks however nearly 80% of us wanted lamb and were very disappointed with braised beef not being an option it meant that we had to have checking or steak which neither of our guest really wanted. When our food was delivered it was very bland and the lamb shanks were extremely dry, I had previously eaten him on several occasions and found the food to be amazing hence the reason why we decided to come back for Mother's Day however we was extremely disappointed with the quality of the meals that were produced to us. it was so busy that the waiters didn't really focus on quite a few tables and even after all meals had finished the plates we just left on the table until we contacted a member of the team to remove them. We then decided to have deserts however when the menu was handed to us again we was informed that five out of the seven deserts were not available and were also sold out. The waitress apologised and was embarrassed and clearly stated that this has happened before and she always had to be the bearer of bad news. By this time I was extremely upset and spoke to John again and couldn't understand as to why they didn't order a sufficient amount of food knowing that I was told it was going to be fully booked, and to avoid disappointment The customer should have been asked to maybe leave a deposit and as it's over 8 to 10 people booking possibly write down take down the menus and the food that they requested. The manager John offered us a lemon cello however this was not appropriate as four of us were driving and free of them children under 18 years of age I felt that he could have been more empathetic and understanding but he was very dismissive. On my way out I also noticed that another table had a dog at it sitting on customers lap which I disgusting animals should not be allowed in food areas and I'm pretty sure that this breaks to have the safety regulations. I'm extremely disappointed as like I said previously the food I've tasted in the castle was fantastic, due to the service and the quality of the food I received on Sunday Mother's Day I will not be returning and I will be making sure that I put a review on trip advisor to prevent other people from being treated the way that we were thank you for spoiling my mothers Mother's Day. visited The Castle Tooting on 26 Mar 2017

Reply from The Castle Tooting

We have now added a booking policy which explains we do not have a infinite supply of food and dishes may sell out as they do in other popular restaurants. If nearly 80% or even 92% or over of your group wish to order just one dish, then please advise when dining at 5pm on a Sunday. The Castle Team
27 Mar 2017 by
1

Sadly our experience was not a good one. Service was very poor. I had to ask for menus, for the table to be cleared and enquire how long we had to wait for our meal once ordered. Our table was pre booked and yet lamb and beef was off the menu. We had a toddler with who became quite fractions with the wait. The food was mediocre . We did get some recompense on the bill but this did not make our experience any more pleasurable. visited The Castle Tooting on 26 Mar 2017

Reply from The Castle Tooting

Thanks for your feedback and please accept my apologies for your poor service. It is possible for restaurants serving fresh food for some items to sell out. That's just the nature of the business. We would happily take pre-orders if there is a specific dish you require in future. If you would like me to look into this in more detail, please email me directly at the pub. Kind regards Chris Kemp General Manager
27 Mar 2017 by
1

Food great but service in the beginning a little chaotic. Also was supposed to get a free glass of prosecco for a mothers day booking and a free dessert shot. Did not remember myself until after and read the email I got from yourself confirming my booking. visited The Castle Tooting on 26 Mar 2017

Reply from The Castle Tooting

Hi! Thanks for your lovely review and hope you eventually received your Mothers Day gifts! I look forward to your next visit. Chris Kemp General Manager
27 Mar 2017 by
4

The night was great but was slightly spoiled by the lack of choice of meals in the restaurant. I ended up having my 3rd choice of meal and I wasn't the only one. There were many starters and mains that weren't available. When I asked why this was there was no explanation given. Also an additional meal was added to the bill for no apparent reason and then when I asked for it to be removed the new amount still had the same service charge. The staff were friendly and quick and it was still a pleasant experience, just a shame that there was a real lack of menu options! visited The Castle Tooting on 18 Mar 2017

Reply from The Castle Tooting

Hello Indeed we were busy this weekend and we do only have a finite amount of storage for our food so it it possible on busy days that we could run out of popular dishes. So pleased to hear everything else was on point and hope you'll visit us again soon. Regards Chris
27 Mar 2017 by
3

Appreciate it was Mothers Day and extremely busy/fully booked restaurant however staff were overstretched & service was definitely lacking, took 40min to get served deserts after ordering Staff didn't check on our table at all & we had to flag them down constantly Roast was OK, pork roast very disappointed as was just pork steak (no crackling!) Took 3 hours from time of seating to time we had meals delivered & left Unfortunately that's 2nd not so great experience at The Castle - will look for somewhere else for future events visited The Castle Tooting on 26 Mar 2017

Reply from The Castle Tooting

Hi there and thanks for your review. It was indeed very busy, our 3rd busiest Sunday ever at The Castle. Desserts were being made to order as they were so popular that Sunday, so apologies for your delays in service. If you would like me to investigate further, please email us directly so we can look at went wrong on your day. Kind regards Chris Kemp General Manager
27 Mar 2017 by
2

We have been to the Castle Tooting a few times - and it has been great. Unfortunately it wasn't so good this time. It felt as if the kitchen and staff had too much to do - the food wasn't the usual quality (we've loved the food in there before) - the fish for the fish and chips was really oily and slightly undercooked, plus we had a glass of wine that had sediments floating around. This was a mothers day treat for my wife and unfortunately it wasn't great. This is such a shame as we really like The Castle and when we've been before the food has been excellent - but it was a noticeable step down in quality this weekend. visited The Castle Tooting on 26 Mar 2017

Reply from The Castle Tooting

Hi and thanks for your feedback. Sorry to hear your fish and chips were not up to our usual standard so please allow me to apologise for this. It is possible that wine can sometimes have sediment in as part of the natural processes of wine making, but this is completely harmless. I hope you made your comments known on the day and we were able to rectify these issues at the time. Best wishes Chris
27 Mar 2017 by
2

When I made the booking almost a week and a half early requesting a table in the bar area I thought I had given enough notice. Unfortunately when I got there I was told they couldn't get a table in the bar but they had one in the restuarant. We we sat right at the back with no atmosphere also the drinks weren't very nice. I understand that The Castle is a very popular place but I would hope that bookings would be honoured. Lauren visited The Castle Tooting on 25 Mar 2017

Reply from The Castle Tooting

Hi We always do our best to accommodate each and every request but some evenings it is not always possible. Sorry you did not enjoy your drinks either. If you wish to give more detail, please email us directly and we can investigate further. Kind regards Chris Kemp General Manager
26 Mar 2017 by
1

Fantastic food, beuaorful pub and great service! visited The Castle Tooting on 25 Mar 2017
26 Mar 2017 by
5

The staff were very nice with us. However the roast dinner was not so good this time. visited The Castle Tooting on 19 Mar 2017
20 Mar 2017 by
2

Big thank you to the staff at Castle Tooting for organising my birthday party. Good food, great fun, lovely pub. visited The Castle Tooting on 18 Mar 2017
20 Mar 2017 by
5

Show all Show fewer


If you like The Castle Tooting, you should also check out...

In the industry?

Discover the different ways you can work with us, whether you own a bar, restaurant, pub, club, private hire space, pop-up and/or run events.

Bookings Software

Revolutionary booking and enquiry management software for bars, restaurants, pubs and clubs. Table management, pre-orders, payments and more.

Sell Tickets Online

An online ticketing box office, catering for all kinds of events, pop ups to big music festivals, and free marketing and exposure to help sell more tickets.

Promote Your Venue

Need to get your venue out to millions? Use our targeted marketing packages to instantly push your venue to a young professional audience.