The Castle Tooting

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Top Events @ The Castle Tooting

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The Big London Bake Gift Voucher Buy Your Ticket
Mon 1st May 2017 - Mon 31st Dec 2018

Description

One of Tootings oldest pubs, The Castle has been part of the Young’s estate since 1832 and has an exciting history; American film actor, director and producer, John Wayne is known for frequenting The Castle in the 1940s. In the 1970s, the pub had an excellent reputation for live music and hosted the ‘Tooting Blues Club’. 

They have a contemporary yet cosy area at the front of the pub for relaxed drinks, meeting friends after work or just whiling away the hours. Behind the main bar, there are two gleaming Meantime ‘Brewery Fresh’ tanks that not only look impressive, but dispense fresh lager straight to the bar for you to try.

Their smart Restaurant area leads into the bright airy conservatory room known as The Orangery, both of which provide fantastic spaces to enjoy their fantastic food with full table service. A sociable Chef’s Table, opposite the kitchen pass is perfect for small drinks parties, dining and tasting events. They have a beautiful, big beer garden with a patio and al fresco dining options. In addition, there are eight heated huts with seating, two of which have their own fires and drink fridges.

We are also proud to host London's first ever pop up bake off at the rear of our garden.  Grab your mates, dates or colleagues and compete to be crowned the champion baker.  Head over to www.thebiglondonbake.com for more details and tickets.

What's on

To see all upcoming events view the full event calendar.


The Big London Bake Gift Voucher

The Big London Bake Gift Voucher

Mon 1st May 2017 - Mon 31st Dec 2018

Challenge your friends at London's first pop up bake off! All the ingredients are good to go, a top baker at your...

The Big London Bake

The Big London Bake

Various dates

Welcome to some serious baking fun! Challenge your friends at London's first pop up bake off! All the ingredients are...

First Bakes @ The Big London Bake

First Bakes @ The Big London Bake

Various dates

First Bakes; A brand new dating concept comes to The Big London Bake! London's first pop up bake off turns matchmaker...

Info

None
No queues normally
Happily Affordable ££
Tooting
No Minimum Age
Wheelchair Access, Disabled Toilets
Smart casual

Hours

Day Open Close Notes
12:00 23:00
12:00 23:00
12:00 23:00
12:00 00:00
12:00 00:00
10:00 00:00
12:00 22:30

Special Opening Hours

Day Open Close Notes
12:00 17:00

Location

The Castle Tooting
38 Tooting High Street, London, SW17 0RG

Area:
South London

View on Citymapper
View on Google Maps

Menus

Drink Prices Price
Pint of Lager £4.45
Pint of Real Ale £4.05
Bottle of Lager (330ml) £4.65
Bottle of Cider (568ml) £5.30
Spirit and Mixer (50ml double shot and mixer) £6.70
Glass of Wine (175ml measure Large ) £6.30
Bottle of House Wine £17.50
Bottle of Champagne £30.50
Jaeger Bomb £7.65

Menus

Spring Main Menu Download
Focaccias & Wraps Download
Bar Snacks Download


This venue serves British, Brunch, Pub Food and Roast Dinner food.

A word from the chef:
Great British pub food is what we do best, but we're particularly passionate about serving the most premium organic steak in Tooting, along with a daily Skipper's catch. Our menus have been tailored for any occasion, from casual mid-week dining, to extravagant feasts. So take a peek and join us for a bite to eat soon!

Private Hire

Name Type Capacity
Seated
Capacity
Standing
Cost Min spend
Midweek*
Min spend
Weekend*
Mini Castles Outdoor Space 20 30 £50-£100 0 0
* The minimum spends are a guideline only and vary according to the day and time of the year.

(449 reviews) Show all Show fewer



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Fantastic experience all round! Visited The Castle Tooting on 2018-05-24
by on May 25th, 2018
5

Great service and a very nicely laid out restaurant, but unfortunately my lamb roast was tough and the gravy on both the lamb and beef roasts was thin and tasteless. Visited The Castle Tooting on 2018-05-20
by on May 21st, 2018
3

Great service by the staff from the start to the finish. The area we had booked was , perfectly arranged when we arrived. A fantastic pub with a great atmosphere. Would highly recommend to anyone looking to book an area for a large group. Visited The Castle Tooting on 2018-05-19
by on May 21st, 2018
5

Great day at The Castle. Special thanks to Chris who is outstanding. Visited The Castle Tooting on 2018-05-19
by on May 21st, 2018
4

It was thoroughly enjoyable with all in party agreeing that a good evening was had by all. Your bar staff are extremely hard working and deserve a massive thank you for coping with our copious requests. Visited The Castle Tooting on 2018-05-18

Reply from The Castle Tooting

Hello ! Good rating, good comments, great customer! See you soon I hope. Best wishes, The Castle Team
by on May 19th, 2018
4

The staff were fantastic as they were really helpful even on such a busy day. We had a lovely time would really recommend it. Visited The Castle Tooting on 2018-05-12

Reply from The Castle Tooting

Hello you! Good rating, good comments, great customer! See you soon I hope. Best wishes, The Castle Team
by on May 14th, 2018
5

Great fun and good food and service.thankyou Visited The Castle Tooting on 2018-05-11

Reply from The Castle Tooting

Hello you! Good rating, good comments, great customer! See you soon I hope. Best wishes, The Castle Team
by on May 13th, 2018
4

Service was poor. We booked a table for 7 people and were squashed onto a table suited for 6 people and there were several free tables which would accommodate 7 much easier. Our party of 7 was a mix of adults and children. We ordered 1 adult burger and chips and 1 child burger and chips as part of our order. The adult burger and chips was given to the child despite me double checking that the burger was the child size. Then when my burger arrived and I saw how small it was I queried again and was told that it was the adult burger. On the third time I queried the waitress conceded that there had been a mix up. This was a poor show and then to top it off, we ordered 3 child ice creams for dessert. The three scoops came in one bowl and the waiter said 'could they share the bowl?'. Another very basic error and we should not have been asked if they could share! Disappointing and has put me off returning. Visited The Castle Tooting on 2018-05-06
by on May 7th, 2018
2

Average pub food we were a big group so never easy. However hummus served with flaccid white bread. Really! Hamburger served with a slice of plastic neon cheese. Honestly. Think should have been better. Staff were delightful, helpful and charming. Visited The Castle Tooting on 2018-05-06
by on May 7th, 2018
3

Staff were delightful and was a pleasure to be able to sit outside for the first time this year. Menu was disappointing with heavy dishes. Needs a variety of summery light salads. Chicken burger my husband had was terrible - dry, bread stale and poor fillings. We have eaten here a lot over the years and seems sadly that food is going from ok to bad. Will think twice about going back. Visited The Castle Tooting on 2018-05-06

Reply from The Castle Tooting

Hi ! What a shame you had to experience something like this as these are not the standards we are serving our delicious dishes. We do however have another menu for bar snacks and one for light bites and sandwiches (available Mo – Sat from 12-5). As we are getting into a summery weather, menus will be changed accordingly so please do come in to experience our lovely Nicoise salad with smoked mackerel or other new dishes from our menu which are a real delight for all our guests. Best wishes, Ionut Busuioc Assistant Manager
by on May 7th, 2018
3

We had booked a table and were having a mini celebration for our friend who is pregnant. We asked at the beginning before our friend arrived if they could make us some pink drinks. This was not possible. The waitress told us they also had no garnishes for their drinks. We then waited ages to be served and there were quite a few muck ups. The food was lovely but overall our experience wasn’t great. Visited The Castle Tooting on 2018-05-05

Reply from The Castle Tooting

Hellooo, Well that's a real shame but in support of my team, it was the busiest week ever at The Castle thanks to the lovely weather and this is a main reason why we probably run out of some garnishes. As the food was great, I do hope you'll be back soon to give the team another chance to give you the service you deserve. Best regards Ionut Busuioc Assistant Manager
by on May 6th, 2018
2

It’s a nice pub setting and the staff were really friendly. The food was really disappointing, poorly cooked and overpriced and generally not at all gastropub. Visited The Castle Tooting on 2018-04-29

Reply from The Castle Tooting

Hi there, What a shame you had to experience something like this as these are not the standards we are serving our delicious dishes. A bit more details about your visit and the dishes you had will help us to investigate further more. I would love to make amends so please email me at castletooting@youngs.co.uk and I will offer you a little something in hope you will return and allow us to give you the experience you should have received. Best wishes, Ionut Busuioc Assistant Manager
by on May 2nd, 2018
2

Delicious food and courteous service Visited The Castle Tooting on 2018-04-29

Reply from The Castle Tooting

Hello Hi! Why thank you very much indeed for your rating and comments. Puts a smile on your face this sort of thing. Hope to see you soon! Regards Ionut Busuioc Assistant Manager
by on April 30th, 2018
4

My partner and I brought our parents for a Sunday roast this weekend. They had flown in from a long way out so we’re were disappointed that our meal wasn’t up to the normal standard. We asked what the fish special was only to be told half way through eating our main course. Sadly that meal was also not up to scratch. The beef was not only over cooked but it was a very undersized portion. We were told it was a normal 200g serving but this was most definitely not the case with just a thin single slice served. The waitress was very defensive making up multiple excuses which was very distressful when my partner tried to complain. We were told that it usually was two slices but now it was just one ‘thick’ slice this weekend.... we did note that there was no beef availability after us however. This adding to what was already a very overpriced plate of food. She then changed her tone to be overly friendly when pressuring for a tip when we were paying. Service has always seemed to be a limiting factor here but adding these food issues mean sadly we won’t be eating here again. Visited The Castle Tooting on 2018-04-29

Reply from The Castle Tooting

Hi there, What a shame you had to experience something like this as these are not the standards we are serving our delicious roasts usually loved by our guests. I'm so sorry that you did not experience the roast as you should have. The beef is portioned by weight but as of next week we shall be slicing it thin rather than serving as one thick piece to allow it to soak up all those meaty flavours in the gravy. I would love to make amends so please email me at castletooting@youngs.co.uk and I will offer you a little something in hope you will return and allow us to give you the experience you should have received. Come and try a roast again soon to see if you approve of the change. Kind wishes Ionut Busuioc Assistant Manager
by on April 30th, 2018
1

i booked for upto 40 friends to meet up for an old times reunion from when we used the Castle as out local in the 70s part of the 80s.all i can say is the management and the bar staff COULD NOT HAVE TREATED US BETTER MANY MANY THANKS Brian Visited The Castle Tooting on 2018-04-28

Reply from The Castle Tooting

Hello Brian! Good rating, good comments, great customer! See you soon I hope. Best wishes The Castle Team
by on April 29th, 2018
5

Always have a great night, really appreciate how attentive staff are despite being busy during the quiz! Visited The Castle Tooting on 2018-04-25

Reply from The Castle Tooting

Hello you! Good rating, good comments, great customer! See you soon I hope. Best wishes, The Castle Team
by on April 26th, 2018
5

Great pub inside and outside, good selection of beer. However the reason I am leaving only 2 stars is because we both had the beef roast dinner for £18 and it was laughably small. 1 slice of beef just about big enough. 2 small potatoes, 1 small carrot, 1 small parsnip a Yorkshire pudding and some red cabbage. Also a bit more nit-picky but the gravy was a bit watery and already poured on and kind of meshed with the red cabbage (should of been in a jar) and no one asked how I wanted my beef. It was over done for me. The main issue was the lack of veggies and sides. Based on this I will never come back for food. But will definitely be back to enjoy a beer in the garden. Thanks, Visited The Castle Tooting on 2018-04-22
by on April 24th, 2018
2

Great pub inside and outside, good selection of beer. However the reason I am leaving only 2 stars is because we both had the beef roast dinner for £18 and it was laughably small. 1 slice of beef just about big enough. 2 small potatoes, 1 small carrot, 1 small parsnip a Yorkshire pudding and some red cabbage. Also a bit more nit-picky but the gravy was a bit watery and already poured on and kind of meshed with the red cabbage (should of been in a jar) and no one asked how I wanted my beef. It was over done for me. The main issue was the lack of veggies and sides. Based on this I will never come back for food. But will definitely be back to enjoy a beer in the garden. Thanks, Visited The Castle Tooting on 2018-04-22

Reply from The Castle Tooting

Hi What a shame you didn't ask for more vegetables as there are always more you could of had. I'm so sorry that you did not experience the roast as you should have. The beef is portioned by weight but as of next week we shall be slicing it thin rather than serving as one thick piece to allow it to soak up all those meaty flavours in the gravy. Come and try a roast again soon to see if you approve of the change and don't forget to be like Oliver and ask for more! Kind wishes Chris Kemp General Manager
by on April 24th, 2018
2

Good service, Good vibe and great food. Visited The Castle Tooting on 2018-04-21

Reply from The Castle Tooting

Hello you! Good rating, good comments, great customer! See you soon I hope. Best Chris Kemp General Manager
by on April 22nd, 2018
5

Really nice atmosphere. Food and drinks were food. It took a bit too long (1 hr) to have our food, this was the only downside. Visited The Castle Tooting on 2018-04-20

Reply from The Castle Tooting

Hello Thanks very much for your rating, despite your wait on food. It can get crazy busy in here so apologies if you were not informed of any wait times. Hope you'll be back again soon. Best wishes Chris Kemp General Manager
by on April 22nd, 2018
4

Great food, table service in the beer garden was great too. Definitely coming back! Visited The Castle Tooting on 2018-04-20

Reply from The Castle Tooting

Hello! Who doesn't love a bit of service in the sun? I couldn't ask for a better rating and review so thank you so very much. See you when the sun returns? Hope so. Regards Chris Kemp General Manager
by on April 21st, 2018
5

Unfortunately very disappointing. We were promised a table in the garden as confirmed. But that didn’t happen. Also the drink I ordered I was told by the bar attendant you did not have, but I later found out that was incorrect. The staff do not seem to care if their customers are happy or not. Not good enough when people are spending good money. It was very busy, but when people are paying good money, it is not an excuse. Visited The Castle Tooting on 2018-04-19

Reply from The Castle Tooting

Hi This is disappointing to hear. All garden reservations should come with an email confirming this so apologies if this was not the case. My team certainly DO care if our customers are happy as this is why we were so busy, and I hope you'll come and try us again giving us a chance to make amends. Kind regards Chris Kemp General Manager
by on April 21st, 2018
1

Lack of spirits ruined my night. I ordered Aperol Spritz to be told you had no Aperol so I ordered a Miojito. For my second drink I ordered Pimms & Lemonade, only to be told you had no Pimms so I ordered 7yr rum & coke. For my third drink I ordered Southern Comfort & coke, only to be told you had no Southern Comfort So I ordered rum & coke. And finally for my final drink I ordered rum & coke to be told you had no 7yr rum left so I had to order a captain Morgan & coke. The fact you didn't have the two main summer spirits is surprising especially as the weather was forecasted Visited The Castle Tooting on 2018-04-19

Reply from The Castle Tooting

Hi I hear your frustration as I fancied a Pimms on Saturday! Tooting just drank us almost dry last week despite us anticipating the amount of summery drinks, so all I can say is sorry for not going even more crazy with our orders. I hope you can find it in your heart to forgive us and we'll do our best to cram the cellars as much as we can! All the best Chris Kemp General Manager
by on April 20th, 2018
3

The food was great but the service was really slow and they kept making mistakes with our orders Visited The Castle Tooting on 2018-04-14

Reply from The Castle Tooting

Hellooo. Well that's a real shame but in support of my team, it was the busiest week ever at The Castle thanks to the lovely weather. As the food was great, I do hope you'll be back soon to give the team another chance to give you the service you deserve. Best regards Chris Kemp General Manager
by on April 18th, 2018
3

Best vegetarian roast!! Friendly staff! Visited The Castle Tooting on 2018-04-15

Reply from The Castle Tooting

Hi there! Wow! 5 stars for the veggie roast ;-) So pleased you enjoyed it and you know where we are when you're next feeling peckish ! Best wishes Chris Kemp General Manager
by on April 16th, 2018
5

Fantastic food & great service! Visited The Castle Tooting on 2018-04-15

Reply from The Castle Tooting

Hi! Why thank you very much indeed for your rating and comments. Puts a smile on your face this sort of thing. Hope to see you soon! Regards Chris Kemp General Manager
by on April 16th, 2018
5

We had a really great time yesterday. Everyone enjoyed themselves and the food was very good. We were made to feel very welcome and the staff couldn’t have been better especially our server Duran.thankyou, everyone. Visited The Castle Tooting on 2018-04-14

Reply from The Castle Tooting

Hey! What a lovely review and rating., thank you so much, I will pass your comments onto Duran ( She's very good isn't she? ) and hope we'll all get to see you back here very soon. Best wishes Chris Kemp General Manager
by on April 15th, 2018
5

Always have such a wonderful time, at the Castle and this time was even better as I was celebrating my birthday with 25 of my lovely friends. The staff did a great job to all our needs! Visited The Castle Tooting on 2018-04-08

Reply from The Castle Tooting

Hi Thanks for such marvellous comments and the 5* review. You're our favourite type of customer. Hope to see you back soon! Kind regards, Junior Lindie Assistant manager
by on April 9th, 2018
5

The food and was service excellent. Visited The Castle Tooting on 2018-04-08

Reply from The Castle Tooting

Hi Short, sweet and delicious. Kind regards, Junior Lindie Assistant manager
by on April 9th, 2018
5

Booked a table for 20 guests, for a surprise 40th birthday for my wife. We had a great time. Staff was brilliant, very friendly and took care of everything! Visited The Castle Tooting on 2018-04-08

Reply from The Castle Tooting

HI Thanks for the top rating and feedback. So pleased you enjoyed your stay with us. We hope to see you again soon, Kind regards, Junior Lindie Assistant manager
by on April 9th, 2018
5

Thank you for a wonderful evening. The Keep was perfect for us and the fire was an added bonus. Thank you to your security lady who found a table to accommodate us all inside. Visited The Castle Tooting on 2018-04-07

Reply from The Castle Tooting

Hi there, Were glad you all enjoyed yourselves, we hope to see you again soon Kind regards, Junior Lindie Assistant manager
by on April 9th, 2018
5

Hello, I came to the Castle last night and had a fantastic time. Really easy to book a table in the dining area, even though we were just going for drinks which was great. We also had a waitress who was amazing. Annoyingly I can't remember her name, but she had glasses, black hair and was working from 11am. It was my first time at the Castle last night and I will definitely be coming back! Cheers Visited The Castle Tooting on 2018-04-05

Reply from The Castle Tooting

Hi there Thanks for your wonderful 5* review and feedback. It's a pleasure to hear that you were well looked after by my team and we can't wait to do it all over again! Best wishes Junior Lindie Assistant manager
by on April 6th, 2018
5

glorious food . Fantastic service . The lady from Portugal ( we forgot her name sorry) was especially stunning and extremely helpful, patient and courteous . Thank you we enjoyed our easter family Lunch Visited The Castle Tooting on 2018-04-01

Reply from The Castle Tooting

Hi there, Thank you for your kind words, lll pass them on to 'Joanna' Kind regards, Junior Lindie Assistant manager
by on April 4th, 2018
5

Nice venue but service was slow and main course (Vegetarian roast) was tasteless. Friend was given a soup spoon for her dessert which was cold! Visited The Castle Tooting on 2018-03-25
by on March 26th, 2018
3

We attended the London Bake Off and then had a meal in the Castle. All staff were brilliant we had such a great time and enjoyed the Bake Off tremendously Visited The Castle Tooting on 2018-03-24

Reply from The Castle Tooting

Hello! Thanks very much, you're making me blush! So pleased you had an awesome time with us and more soon I hope? Kind regards, Junior
by on March 25th, 2018
5

Great food, service and atmosphere. Visited The Castle Tooting on 2018-03-17

Reply from The Castle Tooting

Hi Short, sweet and delicious. Thanks you for your critique ! Best wishes Chris Kemp GM
by on March 18th, 2018
5

Great Quiz. Quizmaster was good and made us feel welcome. Visited The Castle Tooting on 2018-03-14

Reply from The Castle Tooting

Hi Well I'm delighted you enjoyed our pub quiz. We have an average of 200 payers each week now. Amazing. Do come back and try and claim the crown. Or the cash!!! Quiztopher x
by on March 15th, 2018
5

Amazing staff, very friendly, helpful and bubbly. Great food. Looks amazing inside very cosy. Visited The Castle Tooting on 2018-03-11

Reply from The Castle Tooting

Hi! Thanks for you wonderful feedback and rating. We're not a bad bunch are we? Best wishes Chris Kemp General Manager
by on March 13th, 2018
5

Great venue, great atmosphere, pleasant staff, prompt service, a fun night as always!Well done to Chris and the team! Visited The Castle Tooting on 2018-03-09

Reply from The Castle Tooting

Hello! Thanks very much, you're making me blush! So pleased you had an awesome time with us and more soon I hope? Fond regards Chris
by on March 13th, 2018
5

We had a large family group on Mother's Day. The service was fabulous and the Lamb Roast was the best we've had in a pub. We had extra veg and gravy no charge . Good advice on the wines . We did have one vegan who didn't really enjoy their one option ,which might be something to consider now. However all in all a lovely afternoon. Visited The Castle Tooting on 2018-03-11

Reply from The Castle Tooting

HI Thanks for such a wonderful rating and review, I'm delighted! Please ask your vegan member to offer some suggestions and we'll get her dish on our menu. I love the delicious-melt-in-the-mouth lamb too, it's my favourite! I hope you'll be back again soon and don't forget to email me some new vegan dishes! Kindest regards Chris kemp General Manager
by on March 12th, 2018
5

There were 4 of us every bodies meal was great but. Mine was not it was cold (I had the lamb) all my vegetables were swimming in a sea of cold and very greasy gravy could not eat it Visited The Castle Tooting on 2018-03-11

Reply from The Castle Tooting

Hi There Most strange that only yours was cold as the other 360 roasts we served on Mothers day were not and all of them served the same. I have no explanation as to why this was the case, nor why your gravy was greasy and others were not. I shall pass this information to the kitchen and try to ensure this does not happen again. Please accept my apologies. Regards Chris Kemp GM
by on March 12th, 2018
2

Ordered starters whilst still deciding on mains 10 mins later we called a mngr over to complete our order and get more drinks the mains were served up and sent back before starters arrived and the additional beers came after we fin isherwood the main course. Not bad service considering it wasn't busy and there was only 2 of us in our party Visited The Castle Tooting on 2018-03-11

Reply from The Castle Tooting

Hello Your review is confusing as I don't understand how this made your experience so bad and then you state that the service wasn't bad. It was certainly very busy as we were fully booked all day too. If you'd like to elaborate some more, please email me direct at castletooting@youngs.co.uk so I can try to understand how we can improve. Regards Chris Kemp General Manager
by on March 12th, 2018
1

Venue was great, but totally let down by the awful service and mediocre (at best) food. Service was aggressive, rude and dismissive - only salvaged by the Supervisor providing a discount for poor service. Considering my group spent over £200 in one evening we expected far more from the service and food. Food was dry and some meals had to go back 3 times in order to have all the items listed on the menu when ordered plated up. Very embarrassed and very disappointed. Visited The Castle Tooting on 2018-03-10

Reply from The Castle Tooting

Hi Thanks for taking the time out to give us your feedback. This is very disappointing to hear. I would love to hear more so I can investigate what on earth happened on your visit so if you'd like me to do so, please email me direct at castletooting@youngs.co.uk. Kind regards Chris Kemp General Manager
by on March 11th, 2018
2

Disappointed that I drove from Hampshire to do gin tasting, which turned out not to be as advertised. We did get to sample two wine and the host was very friendly. Food was good and lovely atmosphere. Visited The Castle Tooting on 2018-03-08

Reply from The Castle Tooting

Hi Apologies for the mis-information, an error on our part. I'm glad you enjoyed the new wine tasting however, and it didn't dampen your evening too much. Many thanks for taking the time to review us and give your feedback. Have a wonderful weekend, Best wishes Chris Kemp General Manager
by on March 9th, 2018
3

Great atmosphere, friendly staff. Best pub quiz in London. Bonus points for the tasting round! Visited The Castle Tooting on 2018-03-07

Reply from The Castle Tooting

Hey! Glad you loved our Quiz. I think with nearly 200 players each week it's certainly one of the busiest, ( if not the best!!! ) Book again soon and good luck ! Regards Quiztopher
by on March 8th, 2018
5

Always a fab night out especially with Christopher being a fabulous Quiz Master! All staff there are a real pleasure to deal with so I always look forward to going to The Castle! Thank you! Visited The Castle Tooting on 2018-03-07

Reply from The Castle Tooting

Hi Daniele Always a pleasure to have you ladies in. You started so well I thought you were gonna win! There's always next time, and thanks for the smashing review! Best wishes Quiztopher
by on March 8th, 2018
5

Really good quiz good host even better beers Visited The Castle Tooting on 2018-03-07

Reply from The Castle Tooting

Hi I'm delighted you loved the Quiz as much as I enjoy hosting it. Make sure you book early to bag a table for next time! Best wishes Quiztopher
by on March 8th, 2018
5

After a previous dreadful experience at a colleagues leaving lunch, of which we unfortunately had to give a poor review to. We were invited back & it was like a different place, the service was superb (top marks to supervisor Stevie), the food hot and delicious. You are redeemed & we had a fabulous lunch. Visited The Castle Tooting on 2018-02-28

Reply from The Castle Tooting

Thank you for taking the time to review the Castle. I'm delighted that we were able to redeem ourselves and you enjoyed your lunch. I'll be sure to pass your comments on to Stevie and the rest of the team and hope to welcome you back on another occasion. Best wishes, Charlotte (Sales and Marketing)
by on March 1st, 2018
5

The group who were occupying the table we'd booked before us were quite late leaving, so this meant we had to wait for half an hour until our table was ready. Not ideal but staff are super friendly! Visited The Castle Tooting on 2018-02-24

Reply from The Castle Tooting

Hi Victoria, Thank you for taking the time to provide feedback. We're sorry for the wait, but appreciate your patience. I hope you enjoyed the meal once you were seated and hope to welcome you back soon. Best wishes, Charlotte (Sales and Marketing)
by on February 27th, 2018
4

nice food, but they need more staff on, on a Sunday, just as they were a bit busy and we had to wait quite a while for everything to arrive. Visited The Castle Tooting on 2018-02-25

Reply from The Castle Tooting

Hi We had 3 waiting staff call in sick yesterday so this was beyond our control. Glad you enjoyed the food and hope you'll be back for more again soon. Best wishes Chris Kemp General Manager
by on February 26th, 2018
3

Really nice pub in tooting that turns into a bit of clubby pub later on in the evening. VERY VERY loud though so difficult to hear each other speak esp when gathering with friends. Good fun place, but not a place you'd go to in an evening for a catch up. Visited The Castle Tooting on 2018-02-24

Reply from The Castle Tooting

Hi Thanks for taking the time to give your feedback and rating. We do have a party atmosphere on Friday and Saturday evenings but if you find it too loud we can always seat you in the Orangery at the rear of the venue. Next time you're in just ask for a table there! Kind regards Chris Kemp General Manager
by on February 26th, 2018
3
1 person(s) found this helpful

Unfortunately our trip to the The Castle was disappointing. We had previously had lunch there which was good, so we chose the venue for a 60th birthday. This was booked for 11 people. At no stage were we been asked to prebook our choice of food which the manager stated that we could have done on the night. The food from the online menu wasn't available and several of the other options from the menu were also unavailable, which we were not told about until we had ordered and were waiting to be served! I spoke with the manager who stated that communication between the kitchen and restaurant staff wasn't that good!!!! No compensation was offered apart from not having to pay the service charge! I don't thing I will be returning. Visited The Castle Tooting on 2018-02-15

Reply from The Castle Tooting

Hi I would love to know more about your visit such as the date and time you visited so I may investigate this further. There is usually no need to pre order your food for such a small group. The online menu is updated regularly and is due to be changed again soon. A very strange response from my managers too! If you would like me to look into this please email me direct at castletooting@youngs.co.uk. Regards Chris Kemp General Manager
by on February 20th, 2018
1

Excellent, Sunday lunch again. The staff were very friendly and very child friendly, took time to talk to my little boy and happily got his lunch before we ordered so he could eat and be happy! Visited The Castle Tooting on 2018-02-18

Reply from The Castle Tooting

Hi Thanks for your time taken to review and rate us. I'm so proud of my team and delighted that they looked after you all so well. I just need to know how I go about getting 5*'s from you! Drop me a line and let me know. Fond regards Chris Kemp General Manager
by on February 19th, 2018
4

Very easy to book. Staff were exceptionally helpful and answered all our questions. We will definitely be back. Visited The Castle Tooting on 2018-02-17

Reply from The Castle Tooting

Hi there Thanks for your wonderful 5* review and feedback. It's a pleasure to hear that you were well looked after by my team and we can't wait to do it all over again! Best wishes Chris Kemp General Manager
by on February 18th, 2018
5

Great service, fish and chips great, chicken burger and pork steak not so much. Visited The Castle Tooting on 2018-02-17

Reply from The Castle Tooting

HI Thanks for the feedback. Sorry you were not keen on the Chicken Burger and Pork T Bone, email me at the pub if you could for more details so we can look at why they weren't to your liking. Fish and chips is always a winner! Hope you'll be back to visit again soon. Kind regards Chris Kemp General Manager
by on February 18th, 2018
4

Excellent service and help in organizing our large party. We enjoyed ourselves thoroughly and will be back soon! Visited The Castle Tooting on 2018-02-15

Reply from The Castle Tooting

HI Joy! And what a Joy is it to receive a 5* review from you. I'm delighted that you enjoyed yourselves and look forward to your return. Fond regards Chris Kemp General Manager
by on February 16th, 2018
5

Great night but such a shame they have stopped their mini desserts . Big ones too sweet Visited The Castle Tooting on 2018-02-14

Reply from The Castle Tooting

Hi there Thanks for the feedback. I loved the mini desserts too but others were not as keen as you and I so we changed back to full size portions as we had some people who didn't like the smaller desserts. Horses for courses and all that! Maybe we'll look at getting them back in the summer! Watch this space. Fond regards Chris Kemp General Manager
by on February 15th, 2018
4

Great fun quiz, brilliant quiz master, friendly staff and fun atmosphere as always. Visited The Castle Tooting on 2018-02-14

Reply from The Castle Tooting

Hello! Thanks for your 4 star review of our Quiz, how do we 5 stars from you? Quiztopher wants to give you a personal thank you too and looks forward to your next visit. Best wishes Chris Kemp General Manager
by on February 15th, 2018
4

Visited The Castle Tooting on 2018-02-14
by on February 15th, 2018
5

A beautiful place to relax with friends and they look after you if you want to plan an event. It would be nice if they could improve the music. Play pop, RnB, Hip Hop etc. Visited The Castle Tooting on 2017-09-30

Reply from The Castle Tooting

Hello Thank you so much for taking the time to provide a lovely review and rating. Note that you can always download the Secret DJ app and select the music you'd like to listen too. We also take requests!! Can't wait for you to return and be the DJ for part of your night! Best wishes Chris Kemp General Manager
by on February 12th, 2018
5

My mother in law ordered the beef sunday dinner. Lamb was bought to the table, with mint sauce. When we questioned it, we were assured it was beef. However, it tasted of lamb and had mint sauce with it. Eventually, the chef agreed to make a new one. The new one came, when the rest of us had finished our dinner, and it was accompanied by bread sauce rather than horseradish and it was very well done and tough. We asked for horseradish, but it never came. We also ordered soda water, but were given a bottle of still water. My chicken dinner did not come with breadsauce. The food was mediocre, came to use luke warm. The waitress was very pleasant and friendly, but we did not get the experience we were hoping for. As this was a family engagement celebration, we were left very disappointed by the experience. Visited The Castle Tooting on 2018-02-11

Reply from The Castle Tooting

Hi There Sorry for your condiment conundrum you experienced on Sunday. Most out of the ordinary so I hope you can forgive the errors that were made on your visit. I would love to make amends so please email me at castletooting@youngsco.uk and I will offer you a little something in hope you will return and allow us to give you the experience you should have received. Kind regards Chris Kemp General Manager
by on February 12th, 2018
3

I went for the pub quiz at the Castle for the second time, the first time we thought it was rubbish but after hearing what a popular quiz it was decided to give another go. Absolutely appalling. Without a doubt the worst pub quiz I have ever been to. (Before you think I’m some kind of grumpy old person/quiz-snob: we were a mixed group of 20-something’s just wanting a fun evening.) When you arrive there is a “Warning” sheet that basically says the quiz master makes non-PC jokes. Basically he just occasionally says something like “A for Arse.” It’s a horribly disorganised quiz. There is one poor woman running around every table - to give score sheets, then to take scores after each round, to hand out pictures... it takes forever, because it’s just one person. Meanwhile, nothing else is going on, there are huge pauses between rounds (including one, shameless plug trying to coax singles into coming to their speed dating night, in a talk that lasted far, far too long and during which no quiz organisation was occurring). It’s boring; you spend an awful lot of time waiting. It’s a Wednesday night quiz, the vast majority of people have work the next day - KEEP IT MOVING. The quiz master quite clearly has never seen the questions before reading them out - his many stumbles over what the question is asking, his mispronunciation of works, not to mention his uninterested tone... all contribute to a slow moving quiz. Add to this that when it finally marking the quiz (you mark each other’s papers, and if you’re thinking that speeds things up well it doesn’t) there’s a lot of ad hoc “maybe you can get a half point for X, Y, Z...” And the questions? Not great, ridiculously hard stab in the dark territory or super easy; not at all of the ilk you’d usually expect from a pub quiz (challenging or otherwise). The prize is also £100, whereas most quizzes usually give you the pot. There’s then a chance to win more money (£170) after the quiz has entirely wrapped up by answering a question that is designed to be a complete guess of which closest answer wins - it makes the whole quiz feel pretty redundant if the main prize is all down to a lucky guess. The tasting round - a nice idea but it takes too long. You have to guess approximately 3 ingredients in each food or drink, but there are about 6 different foods with a long time designated for tasting. Would work better as one food, one drink, move on. The Castle itself is a really lovely pub - beautiful with a good selection of drinks and a fantastic beer garden. Just don’t go for the quiz. If you want a quiz that’s a genuinely good night follow Tommy McTrivia (The Selkirk in Tooting on Thursdays or Effra Social in Brixton on Tuesdays). Visited The Castle Tooting on 2018-02-07

Reply from The Castle Tooting

Hi Thank you for your comments. Regards Quiztopher
by on February 8th, 2018
1

We had a large booking for my sons first birthday, and the manager couldn’t have been more helpful when we booked. Unfortunately the waiter on the day was quite surly and not particularly welcoming. The food was disappointing, particularly compared to some of the great roasts at the Selkirk and the Antelope nearby. Visited The Castle Tooting on 2018-02-04

Reply from The Castle Tooting

Hi Thanks for your comments but I am so disappointed to hear that your food and server was not to your liking. I do hope this has not put you off from returning and to give us an opportunity to make amends. Kind regards Chris Kemp GM
by on February 5th, 2018
3

Group of 25 people came to your quiz night and oh what a night! Great food, great quiz and fantastic service, we will be back. Not so sure about the food tasting round in the quiz! Visited The Castle Tooting on 2018-01-31
by on February 2nd, 2018
5

Super evening thank you lovely dinner great service Visited The Castle Tooting on 2018-01-31
by on February 1st, 2018
5

We booked as a party of 9 for a colleague's leaving lunch at 12.30pm. We weren't told that we were to pay a compulsory service charge when we booked. Two people asked for the same food & both items were finished, so settled on other items one being a chicken burger, waiter was told no bacon/lettuce/tomato, but it came with all, sent it back came back with no bacon, but still with lettuce & tomato, so rather than send it back again, said items were taken out of it. Three of us had wraps presented on a huge plate, with no side salad to garnish & was not at all worth the £7.50 charged for it & the chicken ones were cold. Another colleague's meal never arrived at all & in the end she said she would take it to go, it was suggested & agreed that her meal should be free. Then the bill came, there were items on it that weren't ours, we were charged for 3 portions of chips @£4 when they were only £1.50, then the service charge was £15, they agreed to waive this as well. Then a revised bill came which still had the items on we didn't order. Then one of the party paid by card & yet another revised bill didn't reflect this. Finally after about 35 mins it got sorted, the manager apologised & we were told there was a 'disaster in the kitchen' earlier on by the waiter (who was not at fault here I might add). We were all late back to work & it spoilt the leaving do to be honest. To be fair 3 of the party had meals they enjoyed, but the food is overpriced and overrated. There was a large private party at the rear of the pub, not sure if this impacted on the service, although generally the restaurant area was not busy. To add insult to injury the person who took her meal to go, when she opened it, it was different from what she ordered in the first place being a wrap & focciaca. I hate leaving negative stuff like this, but we feel it really is justified at this time. Visited The Castle Tooting on 2018-01-31
by on February 1st, 2018
2

The Castle was very crowded and the service very slow. I suggest you employ more staff and set a limit for the number of clients. Rating Zero This was on Sunday 28th January 1918 Visited The Castle Tooting on 2018-01-28

Reply from The Castle Tooting

HI So sorry that we so busy you had to wait and the service so slow on your visit. Thank you for your suggestions and I shall certainly look into how we can improve. Kind regards Chris Kemp
by on January 30th, 2018
1

Visited The Castle Tooting on 2018-01-26

Reply from The Castle Tooting

Hi Thanks for your short, sweet review and 4 * rating. Hope to see you back soon. Chris kemp General Manager
by on January 30th, 2018
4

Ordered the roast beef, waited nearly 2 hours, got the Lamb then asked the waiter and he just told me it was definitely beef. Well it wasn't. Visited The Castle Tooting on 2018-01-28

Reply from The Castle Tooting

Hi There Very strange. If the meat was falling off a shoulder bone it was lamb and if not it was slow cooked beef. This makes it almost impossible to mistake. I'd love to hear if it was on the bone or not. I look forward to hearing from you soon. Regards Chris Kemp GM
by on January 29th, 2018
2
1 person(s) found this helpful

Food was great and service was friendly. However, we ordered a bottle of wine at the start of our meal. We hadn't received this when we got our check back for our food order. Our waiter went to check up on the wine. It still didn't appear until I spoke to a manager. By this point we had almost finished our meal. Visited The Castle Tooting on 2018-01-28

Reply from The Castle Tooting

Hi There So sorry that there was some confusion about your wine order. This experience can be very frustrating so thanks for taking the time to let me know and for the rating. I'm sure this was just human error and we'll ensure this does not happen again. All the best Chris Kemp GM
by on January 29th, 2018
3

Brillant and we had a fab time!! Everyone loved it!! Just needs to a bit coolier in there and few more bar staff!! Visited The Castle Tooting on 2018-01-27
by on January 28th, 2018
5

Brillant and we had a fab time!! Everyone loved it!! Just needs to a bit coolier in there and few more bar staff!! Visited The Castle Tooting on 2018-01-27

Reply from The Castle Tooting

Hi ! Thanks for your amazing rating and review. All those bodies in the pub make it a warm place to be sometimes. Thanks for letting us know and for the wonderful comments. Kind regards Chris Kemp GM
by on January 28th, 2018
5

Amazing burgers, great decor and good vide! Visited The Castle Tooting on 2018-01-27

Reply from The Castle Tooting

WOW! 5 stars and great feedback. Short, sweet and to the point. Thank you so very much. Best wishes Chris Kemp GM
by on January 28th, 2018
5

Lovely visit. A couple of items arrived to the table a little late but this was sorted as soon as we flagged it. Visited The Castle Tooting on 2018-01-14

Reply from The Castle Tooting

Hello! Great to hear that it was all sorted and hopefully we can get 5 stars from your next visit! Thanks for taking out the time to send your feedback. Best regards Chris Kemp GM
by on January 15th, 2018
4

Been to the castle plenty of times and have always had good food and good service Visited The Castle Tooting on 2018-01-13

Reply from The Castle Tooting

Hi! Shucks, you're making me blush! Such a wonderful review and rating I'm so delighted by this, thank you. Best wishes Chris Kemp GM
by on January 14th, 2018
5

Absolutely fantastic quiz. Not for the easily offended! Visited The Castle Tooting on 2018-01-10

Reply from The Castle Tooting

Hi There Sorry for the late reply but thank you so much for your marvellous review of the Quiz. It's certainly cheeky! Hope you'll be back and claim 1st prize! Regards Chris Kemp GM
by on January 11th, 2018
5

I will get the earlier next time everything was almost finished Visited The Castle Tooting on 2018-01-07

Reply from The Castle Tooting

Hi There Thanks for you lovely rating. Yes, our fridges can only store a certain amount of food so as there are no deliveries on a Sunday, some items may not be available. The early bird catches the worm, as they say! Hope you'll be back soon to taste some more of our lovely dishes. Best wishes Chris Kemp GM
by on January 9th, 2018
4

As always the food was great and I return again and again because of the food, but the service is appalling! Everytime I have been there's always one thing I say "the food is great, but the service rubbish". The waiters are just talking amongst themselves at the till point and there are tables that need serving, we had to get up on a number of occasions to call someone to serve us and all we got were dirty looks from as if they were doing us a favour! All in all great food, service not so great... Visited The Castle Tooting on 2018-01-07

Reply from The Castle Tooting

Hi There I'm delighted with your 4 star rating which is surprising from how you describe your service, so thank you. I shall pass your comments onto the floor team to explain to me why this was the case last night. Please expect a marked improvement on your next visit and I'm really pleased you enjoyed the food. Kindest regards Chris Kemp GM
by on January 8th, 2018
4

The service wasn’t the best! When we arrived, all the roast dinner options had ran out and I was told this maybe 10mins before having to attend. So basically had no option but to continue with the reservation, which was for 10 people who all pretty much wanted something from the roast dinner options (As it was Sunday). A few mistakes were made with our orders, lastly with two of our orders we were told the meal would come with salmon but instead we was served hake which certainly isn’t salmon if you know your fish. Sooo yeah!..... Not the best to be honest. On a good note, a okey place for drink, that’s it! Visited The Castle Tooting on 2018-01-07

Reply from The Castle Tooting

HI There Thanks for your comments. Please understand that we have a finite amount of storage to safely store our food and we do not receive deliveries on a Sunday. The terms and conditions used to inform customers that late bookings may result in some dishes being unavailable due to this fact, but I notice this has been removed from the system and so will add back in today so you are informed in advance. We had just 160 people booked in for Sunday lunch yet over 300 arrived that day so this was beyond our control but a pleasant surprise. I hope this has not put you off from returning and will try us again very soon. You are also welcome to pre-order your favourite dishes in advance too! Kind regards Chris Kemp General Manager
by on January 8th, 2018
1

Managed to get a table relatively last minute for 10 adults and 5 high chairs and were given a good spot which was very convenient with the children. Friendly and attentive service but a few things missed which were kindly taken off the bill. Overall very happy and would return. Visited The Castle Tooting on 2017-12-23

Reply from The Castle Tooting

Hello Sorry to hear that your bill had erroneous items on there, so please accept my apologies. Glad you were happy overall and hope you'll be back soon. Kind regards Chris Kemp GM
by on January 2nd, 2018
4

Staff were all friendly, knowledgable and accommodating. Visited The Castle Tooting on 2017-12-22

Reply from The Castle Tooting

Hello So pleased we met all your expectations to receive a maximum star rating and lovely comments. See you soon! Regards Chris Kemp GM
by on January 2nd, 2018
5

Fantastic food and excellent service for their Chris as day lunch. A perfect way to spend christmas, with good company. Visited The Castle Tooting on 2017-12-25

Reply from The Castle Tooting

Hi I assume you were here on Xmas Day and to give us 5 stars and a super review is just fantastic, so thank you for your lovely words. Hope to see you again in 2018! Best regards Chris Kemp GM
by on December 31st, 2017
5

Really like this pub excellent food and great atmosphere Visited The Castle Tooting on 2017-12-30

Reply from The Castle Tooting

Hi Thanks so much for taking the time to give us your feedback and superb 5 star rating. We love the atmosphere at The Castle too so I'm delighted you did too! Kind regards and Happy New Year Chris Kemp GM
by on December 31st, 2017
5

Great food and service. The kids loved it. Visited The Castle Tooting on 2017-12-29

Reply from The Castle Tooting

Hi Short, sweet and a great rating from you, so thanks very much. Glad the little ones enjoyed their Castle experience and will be asking you to take them back soon! Best wishes Chris Kemp GM
by on December 30th, 2017
5

Very nice venue. Very nice food and drinks. Had a big group for dinner and the bill had an unexplained £10 on it so that was a little suspect but other than that all was lovely. I would recommend. Visited The Castle Tooting on 2017-12-29

Reply from The Castle Tooting

Hi there Thanks for your comments and your rating. Not sure what a random £10 was as all bills are itemised. Thanks for recommending us to others and I do hope you'll be back for more soon. Kind regards Chris Kemp General Manager
by on December 30th, 2017
4

Went with a group of 15 for lunch (including 6 small children). Staff couldn’t have been friendlier and food was very good too, would definitely recommend. Visited The Castle Tooting on 2017-12-27

Reply from The Castle Tooting

HI and Happy New year I couldn't ask for a better review and rating. I'm delighted that you and the kids had a great time and I've passed your comments onto my team. Hope to see you again in 2018! Best regards Chris Kemp GM
by on December 28th, 2017
5

Excellent in every aspect, we will book again for next year. Steve Dawson Visited The Castle Tooting on 2017-12-25

Reply from The Castle Tooting

Hi Steve Thanks for your amazing rating and review. I'm so pleased that we met your expectations and can't wait to have you back next year. Best wishes Chris Kemp GM
by on December 28th, 2017
5

Excellent food, atmosphere and staff. Couldn't have asked for a better Christmas experience away from home. Visited The Castle Tooting on 2017-12-25

Reply from The Castle Tooting

Hello Wow a wonderful 5 star Xmas day review. Thank you so much and I'm absolutely delighted that you enjoyed this special day with us. Kindest regards Chris Kemp GM
by on December 27th, 2017
5

Food excellent except for crab, not a lot of flavour. Staff fantastic and helpful and jolly. Only thing I was sad about was that my daughter and I were sat away from everyone else and it was only me & her for Christmas, so we particularly chose a place where we wouldn’t be on our own. Visited The Castle Tooting on 2017-12-25

Reply from The Castle Tooting

HI Thanks for your positive feedback about the staff. I do hope you asked to be moved when you were here so you didn't feel on your own. Best wishes Chris Kemp GM
by on December 26th, 2017
3

Food was below standard and considering a pre order made for the festive menu they had still managed to get this wrong. Would not recommend for an important occasion. Is only good for average pub food Visited The Castle Tooting on 2017-12-24

Reply from The Castle Tooting

Hi This is disappointing to hear and I'm sorry that you did not enjoy your festive menu. I'm unsure as to why your food order was not correct as it is the person who makes the reservation that supplies us with the pre orders. If you'd like me to look into this further, then please email me directly at the pub at castletooting@youngs.co.uk and I'll be only too happy to investigate what went wrong. Regards Chris Kemp General Manager
by on December 25th, 2017
1

We went last night, as a part of our christmas eve celebration, having been many times before on a Sunday for lunch. Sadly the service was strange, we had a waiter who was quite lackluster. I ordered the beetroot nut roast and can honestly say it tasted awful, very disappointing veg option. Visited The Castle Tooting on 2017-12-24

Reply from The Castle Tooting

Hi Thanks for your feedback. I shall pass your comments on re the nut roast as this dish was not produced in house. Kind regards Chris Kemp GM
by on December 25th, 2017
2

Always a good night there Visited The Castle Tooting on 2017-12-22

Reply from The Castle Tooting

Hi, We appreciate the high rating, we hope to see you again :) Regards, Junior Linide Assistant manager
by on December 23rd, 2017
5

Great atmosphere and good food Visited The Castle Tooting on 2017-12-20

Reply from The Castle Tooting

Hi there, Thank's for the high rating, we hope to see you again soon, Regards, Junior Linide Assistant manager
by on December 22nd, 2017
5

Email sent to the venue Visited The Castle Tooting on 2017-12-17
by on December 21st, 2017
5

Great evening good service ok Visited The Castle Tooting on 2017-12-20

Reply from The Castle Tooting

Hi Glad you enjoyed yourself here and thanks so much for the 5 stars!! Kind regards Chris Kemp GM
by on December 21st, 2017
5

Way too loud of a pub for a quiz. Good beer selection and recently renovated. Visited The Castle Tooting on 2017-12-20

Reply from The Castle Tooting

Hi Thanks for your 4 * rating. The evening is a bit loud due to the popularity but don't let that put you off coming back for more and trying to win the Quiz! Best wishes Chris Kemp GM
by on December 21st, 2017
4

Was thoroughly disappointed with my experience at the Castle. The venue is great, with great decor and atmosphere but the food and the staff really let it down. Being a large party we prebooked all of our food. Those with allergies were not noted so had to send numerous starters back. The whole group was disappointed with all of their starters. Mains good but for dessert we only recieved half of them as their system had failed to notify them of everyones dessert options even though all the pace cards had everyones options on. The staff were not very helpful throughout the meal and failed to provide any solutions. Overall a very disappointing meal. I would recommend the venue for drinks but not for their food. Would I come back? Probably not. Visited The Castle Tooting on 2017-12-07

Reply from The Castle Tooting

Hi So sorry that you were not happy with any of your experience here and that the food really let you down. I'd love to hear more about your time here so please get in touch with me at castletooting@youngs.co.uk so I may investigate further into what happened here. Kind regards Chris Kemp General Manager
by on December 20th, 2017
1

The service and food at The Castle is hit and miss, yesterday’s visit the food wasn’t that great and the service was slow even though it was very quiet but we had a good time and wasn’t in a rush so it wasn’t a problem. It’s generally a good pub and nice atmosphere which is what keeps us going back but it can be over priced for the quality of food and service received. Visited The Castle Tooting on 2017-12-18

Reply from The Castle Tooting

Hi There Thanks for taking the time to pass on your comments. I shall certainly look into giving more hits than misses and delighted that you still enjoy your visits here. Festive regards Chris Kemp GM
by on December 19th, 2017
3

We had a great time at our Christmas meal. Thank you for the lovely atmosphere, tasty food and speedy service. (The only let down was the "cheese board" - please consider at least few varieties of cheese for next time!) Visited The Castle Tooting on 2017-12-15

Reply from The Castle Tooting

Hi Thanks for the 4* rating and comments. I'm delighted you had a great time here and we hit most of the marks for you. Note the cheese board dish only states only Blue Monday cheese so it's not really a cheese board. Anyhow, I'll pass the suggestion on for future Christmas Menus. Best wishes Chris Kemp GM
by on December 18th, 2017
4

Great atmosphere and pub! Queues at the bar are always way too long! Seems as though more staff are needed! Visited The Castle Tooting on 2017-12-16

Reply from The Castle Tooting

Hi Thanks for your 4 * rating and comments. The nature of our popularity can mean some wait times at the bar so I apologies for that. Glad you enjoyed your time here and look forward to seeing you soon. Best wishes Chris Kemp GM
by on December 17th, 2017
4

A great location for a festive drink with friends Buzzing atmosphere super filling food and super staff Easy transport link to what could be better ?? Snow Visited The Castle Tooting on 2017-12-15

Reply from The Castle Tooting

Hello! We could order a snow machine I suppose for next time! I'm delighted you enjoyed every aspect of our food, service and atmosphere at The Castle and can't wait for you to visit again soon! All the best Chris Kemp General Manager
by on December 17th, 2017
5

Great time, friendly staff, good service and delicious food, Visited The Castle Tooting on 2017-12-15

Reply from The Castle Tooting

Hey there! Why thank you for your lovely rating and comments about the staff and food. Hope to see you soon Chris Kemp GM
by on December 16th, 2017
5

I am a frequent visitor of the castle for the past 3 years.. I was thoroughly disappointed on this occasion. The service was appalling . To start offf , we got served the wrong Pinot noir. After we started our dinner , a very flustered man came to our table and thought we got served cold lamb . This same person gave us our final bill, with 4 extra items on it worth a total of £60 which we didn’t order. He didn’t apologise for this error. Luckily we never saw him again. I do not know his name, but he was short in height with a beard. His stress was apparent all night . I appreciate it was a busy service /night , but this comes with the business. I usually don’t fuss over such matters, but I feel this wasn’t one I could ignore. Doubt I will be passing by anytime in the near future. Visited The Castle Tooting on 2017-12-15

Reply from The Castle Tooting

Hi Thank you for taking the time to give us your feedback. Mistakes can happen due to human error. I do hope that this one error over the 3 years will not put you off from returning. Regards Chris Kemp General Manager
by on December 16th, 2017
1

Food could have been better Visited The Castle Tooting on 2017-12-14

Reply from The Castle Tooting

Hi Thank you for your comments. Regards Chris Kemp General Manager
by on December 15th, 2017
3

Fifteen of us had a lovely staff lunch for Xmas this week . Archie was great at helping us pre-book our food (tight schedule to get back to work). The staff on the day were friendly, helpful and really attentive to us (event though it was getting busier and busier) . The food was excellent. Between us we had most dishes from the a la carte menu and everyone thought the freshness , the quality , the portion size and the cooking was excellent . Lovely atmosphere and we thoroughly enjoyed our lunch . Happily recommend to anyone. Visited The Castle Tooting on 2017-12-13

Reply from The Castle Tooting

Hi! I'm delighted that you had such a good time and I've passed your comments on to Archie. Glad you enjoyed all your food too and we'd love to have you back here again soon. Festive regards Chris Kemp GM
by on December 15th, 2017
5

Great food and a nice vibe overall Visited The Castle Tooting on 2017-12-07

Reply from The Castle Tooting

HI Thanks for the top rating and feedback. So pleased you enjoyed your stay with us. Have a great December and hope to see you again soon. Chris Kemp GM
by on December 12th, 2017
5

Duck starter was disappointing - dry, hardly any dressing. Table too small even though 2 people did not turn up. Staff were attentive - especially as it was a very busy evening for them. Visited The Castle Tooting on 2017-12-09

Reply from The Castle Tooting

Hi So disappointed to hear about your Duck starter. I hope you asked for more dressing and in the meantime I'll examine the recipe. Glad our staff looked after you well and hope the table was not too much of an issue. Best wishes Chris Kemp GM
by on December 11th, 2017
3

Lovely food - the feather beef roast was fantastic. Visited The Castle Tooting on 2017-12-10

Reply from The Castle Tooting

Hi I'm delighted that you enjoyed your roast beef. It has taken quite a few joints to see which works best for our huge service and this cut is so tender and flavoursome and cooked for hours. Hope to see you back here for more roast action soon. Best wishes Chris Kemp GM
by on December 11th, 2017
5

We arrived and it took 40 minutes into our visit when we went to order food for staff to inform us they had ran out of lamb. 3 of us specifically chose the castle as they had lamb on the menu. By the time we were told we couldn’t be bothered to go anywhere else. The staff were questionable at times. Some of their comments seemed to come across quite abrupt and rude. We were told that they had been busy throughout the day and therefore ran out of lamb however if Sunday is particularly busy then I would have thought quantities of food should have been greater. Overall I probably wouldn’t come back here. The dining part of the place was nice however the food and service wasn’t good enough. Visited The Castle Tooting on 2017-12-10

Reply from The Castle Tooting

Hi Sorry you were not able to order your lamb. The kitchen can never guess which meat will sell out first and if we have large tables they can order 20 Lamb in one hit. We simply don't have the storage space to store more food safely in our fridges. Each week the most popular meat can be different so we can never judge. I am mortified to hear that some of my staff comments were rude. Please feel free to email me at The Castle to describe those who need to be taught some manners. I do hope you'll give us another try and remember you can always reserve a lamb or three in advance. Chris Kemp GM
by on December 11th, 2017
2

Service was prompt and quick. Table initially too tight for number of people (7 people set for one 4-person table), but waiters added another table when asked. Starters good, mains very good, desserts disappointing (e.g. under-cooked and very small pear tart, hard chocolate tart). Overall though a good experience. Visited The Castle Tooting on 2017-12-08

Reply from The Castle Tooting

Hi Scotty Glad we were able to fix the issue and thanks for the 4* rating. We'll certainly look into the dessert issues to ensure the recipe is being followed correctly. Have a great Christmas Chris Kemp GM
by on December 11th, 2017
4

Naughty fun. Our team had a great night so we’ll be back soon. Visited The Castle Tooting on 2017-12-06

Reply from The Castle Tooting

Hey there! Love a bit of naughtiness on a Wednesday eve. Hope you'll be back for more soon
by on December 7th, 2017
4

A great night was had at the quiz yesterday evening! Our social group (15 came last night) love the quizes and is a firm date in the diary for many! Huge thanks to Chris and his staff who are always fab! Visited The Castle Tooting on 2017-12-06

Reply from The Castle Tooting

Hi Danielle You're making Quiztopher blush now! As ever, you're always welcome and a big thanks for the card and the wee dram of your special whisky. Bless you all Chris GM
by on December 7th, 2017
5

Lovely pub, great food and really nice outdoors area, even in winter weather Visited The Castle Tooting on 2017-12-03

Reply from The Castle Tooting

Love you too! It is lovely to be outside in the mini-castles in the winter wrapped up in one of our blankets and by the fireplace. Do come back soon and have a great festive season. Best wishes Chris Kemp GM
by on December 4th, 2017
5

Unfortunately each time I have been here they have run out of the top two choices I would of selected on the menu. I also find, on this visit, that we didn't have a clear designated member of staff and we had to keep catching the attention of whoever was walking past. Good quality food, when it arrived, and nice atmosphere. Visited The Castle Tooting on 2017-11-30

Reply from The Castle Tooting

Hey! Glad you liked the food and atmosphere and also sorry that we had run out of your favourite dishes. We only have a finite amount of storage space and our popular dishes can sometimes run out. Please, for you next visit, if you could request those items we always run out of when booking, we can ensure you are not left disappointed again. Kindest regards Chris Kemp GM
by on December 3rd, 2017
3

Great atmosphere, however didn’t really help with keeping other people away from our reserved area. And the area itself wasn’t really set up for a group drinks . Visited The Castle Tooting on 2017-12-01

Reply from The Castle Tooting

Hi Sorry you were not happy with your area but we are an open plan venue and the only private spaces are outside in the mini-castles and are the 1st choice for most wanting a more intimate affair. I hope you'll return and hire one of these exclusive areas on your next visit. Regards Chris Kemp GM
by on December 2nd, 2017
3

I have dined here before and had a great food. This visit the atmosphere was great, the service was good, however everyone was disappointed with their meals, to the point where we had to say something about the entrees, four of us ordered the same entree but we were served different portions. The wait staff were really lovely and went above and beyond to resolve the situation. But half the menu was not even available and the food was just not as good as I have had there previously. Disappointed as this was a special occasion and I was hoping it would be really great, wont visit again. Visited The Castle Tooting on 2017-11-30

Reply from The Castle Tooting

Hello Please allow me to apologise for your starters. We had our starter chef involved in an accident so we had to use other staff to be in this section at short notice. There is, however, no excuse for your mains not to be up to the standard you were used too. Such a shame you won't be visiting us again based on one bad experience. If you would like to discuss further, please email me directly at the pub. Kind regards Chris Kemp GM
by on December 1st, 2017
2

Great at all other times of the week but would avoid for Sunday lunch. Or book to be seated as soon as the kitchen opens! They've got a big dining room which they fill to capacity with large groups, all apparently scheduled at similar times and as such, kitchen is absolutely slammed. Our food took 90 mins to arrive, was pretty poor generally ("rare" beef was definitely not rare and was super chewy, my friend genuinely asked if the horseradish was hummous - would have been funny if we weren't so hungry), and staff looked embarrassed as was little they could do about delays and waiting times. Whoever takes bookings there needs to be told they are screwing over the waiting and kitchen staff! We had also been there the previous Sunday just for drinks and bar snacks but were told the kitchen was closed temporarily as there were too many groups placing orders. This says to me it is a regular issue. To give everyone credit, the staff are so nice and they did give discounts and were incredibly apologetic but it was an embarrassing experience as I had brought guests and had told them how wonderful the place is! I'm still a regular visitor as food and service are brilliant at all other times of the week but would never go back on a Sunday. Visited The Castle Tooting on 2017-11-26

Reply from The Castle Tooting

Hi Thanks for your detailed review and we have already spoken to our butcher about his chewy beef. We have since changed the cut as I agree, it was very chewy and tasteless. We do our best to stagger the reservations on a Sunday but on this day, several of our large groups were late, and this had a domino effect and is out of our control. It is a priority to ensure people are spaced evenly to prevent such things happening. I'm pleased you understand this and still use The Castle at other times. Kind regards Chris Kemp GM
by on November 30th, 2017
2

Staff were great food was good We had a great Sunday lunch Visited The Castle Tooting on 2017-11-26

Reply from The Castle Tooting

Hi there! Thanks for this lovely 4 star rating and short review. How do we go about getting 5 stars from you? Chris Kemp GM
by on November 28th, 2017
4

After making my booking for my Birthday on the 26th, the service was GREAT. The booking was made efficiently, the food and service were perfect and overall, my guests were happy and comfortable so that made me happy. Thanks to all the staff who put up with all our nonsense chat too. Fun bunch. Great Job everyone and thanks again. Visited The Castle Tooting on 2017-11-26

Reply from The Castle Tooting

Aw shucks! Glad you had such a great time on your birthday. We just love this sort of feedback and we just love you too. Can't wait for next year.... Regards Chris Kemp GM
by on November 27th, 2017
5

we done bake off which was sooooo much fun!! i would recommend! we decided to have lunch in the pub first, when booking i told them we was due to do bake off at 2:30, they made a note of this and booked me in for 12:45 for 7 people. the pub itself look amazing! really cool and trendy, the staff greeted up rudely and abruptly, we ordered a sharing plate for 6, this came with 2 slices of bread........ we asked for more bread, he look confused and said we will be charged for extra bread, we said this was fine and waited 15 minutes for the 'extra bread'. when they took away the starter plates they dropped a knife on my friends lap, which she was fine with of corse but the waitress didn't even knowledge what she had done or appologised. we then waited over an hour for our main course, we did politely remind them that we had bake off at 2:30, he said because we had starters our mains were delayed........... it got to 2:25 when we finally got our mains! we had to scoff the dinners in 10 minutes making it really unenjoyable. overall service was very very slow and staff quite rude. i will not be returning Visited The Castle Tooting on 2017-11-26

Reply from The Castle Tooting

hi thank for your feedback and sorry you will not be returning. regards chris gm
by on November 27th, 2017
2

Good solid Sunday roast and the service was on form. Visited The Castle Tooting on 2017-11-19

Reply from The Castle Tooting

Hey there! Thanks for your lovely rating and short, precise review. Hope you'll be back soon. Kind regards Chris Kemp GM
by on November 20th, 2017
4

The Castle's team let me throw the most epic of 25th birthday celebrations! Managed to reserve both an inside and outside area for 50 of my best mates. The food, drink and staff were super - a night to remember. Thanks to Archie for helping me organise and for John for being the duty manager coordinating the night. Pub has a lovely warm and modern feel. Thanks so much, Mike x Visited The Castle Tooting on 2017-11-18

Reply from The Castle Tooting

Hi Mike Thanks so much for you amazing review and I'm delighted that my team were able to give you an amazing evening. Please come back soon as we love guests such as yourself. Best wishes Chris Kemp GM
by on November 20th, 2017
5

Party of 19 for a hen party. Food was average approx £20pp without starter. Waited over an hour for food to arrive. Ordered sweet potatoes but curly fries arrived instead - waiter’s reason was ‘this is what we have for sweet potato, you order that this is it or else you get nothing’. 7 people on one of the three tables, waiter only poured drink for 6. Good seating though, spacious and nice atmosphere. Shame I think they were really busy. Visited The Castle Tooting on 2017-11-11

Reply from The Castle Tooting

Sorry for the delay in replying and that we did not meet your expectations and the attitude from your waiter. I have passed this onto the restaurant supervisors for their attention. Glad you enjoyed the atmosphere and hope to do better next time. Regards Chris Kemp GM
by on November 14th, 2017
2

Excellent food and the staff were very pleasant in a busy restaurant. Best Sunday roast I've had in London Visited The Castle Tooting on 2017-11-12

Reply from The Castle Tooting

Short, sweet and lovely. Thanks so much for your feedback. Come back anytime! Best wishes Rafal Gleich Assistant Manager
by on November 13th, 2017
5

Perfect location, friendly stuff. Highly recommended. Visited The Castle Tooting on 2017-11-10

Reply from The Castle Tooting

That's great to hear, thanks very much for the 5 stars! Look forward to your return! Rafal Gleich Assistant Manager
by on November 13th, 2017
5

We had a great lunch at The Castle on Sunday. We were celebrating my son's 1st birthday and the staff were really attentive, helpful and friendly. I was worried we wouldn't have enough space around the table but it was the perfect choice for our group. Thank you to all on duty that day, we'll definitely by back! Visited The Castle Tooting on 2017-11-12

Reply from The Castle Tooting

Hey! You are more than welcome. Thanks for your wonderful 5*'s. Come back again soon! Rafal Gleich Assistant Manager
by on November 13th, 2017
5

We had a really good time on Saturday. Booked lunch for five plus two babies and the team was very accommodating from start to finish. Lovely atmosphere, nice food, great service! We really enjoyed ourselves. Will be back soon! Visited The Castle Tooting on 2017-11-11

Reply from The Castle Tooting

Well we couldn't ask for a better review. We're so glad you enjoyed yourselves and we hope to have you back here very soon. Kindest regards, Rafal Gleich Assistant manager
by on November 13th, 2017
5

Lovely! Thank you so much :) Visited The Castle Tooting on 2017-11-11

Reply from The Castle Tooting

Hello! You're most welcome. Thanks for your rating and short, sweet, marvellous review. Come back soon... Best wishes Chris Kemp General Manager
by on November 12th, 2017
5

Amazing staff, very accommodating and friendly. Helpful with every matter we had. Made it a very special night. Beautiful place and great food. Visited The Castle Tooting on 2017-11-10

Reply from The Castle Tooting

Love you too! What a fabulous review, thank you so much for taking the time to write in. I'm delighted we met your expectations and look forward to your next visit here. Best of wishes Chris Kemp General Manager
by on November 11th, 2017
5

Our fish of the day was supposed to arrive with seasonal vegetables and chorizo but the chorizo was missing. When we asked for the chorizo we were told it was ‘in the sauce’ though the fish had no sauce... unfortunately the service was very poor in general so we won’t be rushing back... Visited The Castle Tooting on 2017-11-10

Reply from The Castle Tooting

Hi There I'm so sad that you had a bad experience with us to rate us just 1 star. Please contact me directly at The Castle so I can look into how we can make this up to you. Kind regards Chris Kemp GM
by on November 11th, 2017
1

Not so "Happy Birthday" Lunch. Booked a family Sunday Lunch for Sunday 5th November at 4.00pm for 10 people. Tables 407, 409 spring to mind. I ordered a bottle of the Cuvée Florette Cotes de Provence Rosé - I was served a bottle of Château de Berne Provence Rosé - 25.00. This bottle of wine wasn't even on your wine list, your web site menus are all over the place, by the way. My friend also asked for a bottle of the Cuvée Florette Cotes de Provence Rosé - and again received a bottle of Château de Berne Provence Rosé - he was charged 29.00 for a different bottle of wine, The food was really disappointing. A few of my party ordered the Slow roast shoulder of Dorset lamb. The meat was so dry and tasteless. No seasoning at all. Cooking lamb in this way should produce meat that just falls off the bone, this clung on for dear life. The gravy was thin and watery and again no flavour to it. At 16.00 for the lamb dish, you really, really want something that will give you the WOW factor. The vegetables on the plate looked like an after thought, one lonely carrot and a few tiny bits of in season squash. Family members had the scampi, which was SO overcooked, the breadcrumbs resembled bits of dark chocolate and the flesh inside was rubbery and chewy. We had numerous waiters visit us at our table during the course of the meal. A girl wearing black thick glasses approached our table to ask if we had finished with the food. She proceeded to clear the plates, by piling them up in front of one of my guests, scrapping the food onto other dirty plates an inch or so away from my friends face. She then spilled some food onto the table and grabbed it back up with her hands and threw it onto the plate, did a big sigh and moved away from the table. She came back to clear more items and my friend asked her a question and she replied "What" - the service was shoddy to say the least. Staff need to be trained to carry plates in the right way. Desserts were a massive let down - 6.50 for three little pots of nothing. The brownie, we were told was not available, arrived. We were missing one - we asked for it and it never came. I saw the GM help himself to a Martin Millers G and T behind the dispense bar and proceed to drink it. The bill came to a whopping 290.00 something - we did pay the discretionary service charge 40.00 or so pounds. This was a family and friends get together and overall it was SO disappointing and very expensive. I have been to The Castle quite a few times and I have to say - it will be a long time before I am back. Visited The Castle Tooting on 2017-11-05

Reply from The Castle Tooting

Dear Sir/Madam Please allow me to apologise for your disappointing experience with us last Sunday, especially as it was a birthday celebration. I am so sorry your lamb and scampi were dry and your server was stacking the plates on your table. This should never happen and she has been retrained on her service levels and your feedback has been given to the kitchen team. I see that 4 scampi were removed from your bill which I hope went some way to making amends. The Château de Berne is on our printed menus in house and is a replacement for the out of stock Whispering Angel which you may have seen on our website so this should not have been too confusing. I do take issue with your comment about the General Manager drinking a G&T, and I had to take time to review the CCTV footage, as I was pretty certain I was not drinking anything alcoholic that evening. Indeed it clearly shows me serving a female customer a G&T at 17:35 and also shows me daring to have a cup of tea at 18:38, so you were very much mistaken. Please feel free to contact me directly at The Castle so I can try to turn this around and restore your faith in us. Regards Chris Kemp General Manager
by on November 9th, 2017
1

Lovely decor, great service, nice food. Visited The Castle Tooting on 2017-11-04

Reply from The Castle Tooting

HEY! I'm delighted we met all your expectations and can only look forward to you lovely people coming back very soon. Thanks for the amazing 5 stars! Best wishes Chris Kemp General Manager
by on November 5th, 2017
5

Party of 15 for dinner, Saturday night. The food was good but awful service - took ages to get drinks ordered, took ages to give our food order, we weren't asked once whether we wanted more drinks (ridiculous!) and we asked for menus for dessert but they never came - so we gave up and decided to go elsewhere! Wouldn't recommend going Friday/ Saturday nights. Visited The Castle Tooting on 2017-10-28

Reply from The Castle Tooting

Good Evening I am so sorry to hear about your poor service and more so that your business was lost as a result. This is not our normal standards of service so if you could forgive the team that evening and email me personally at castletooting@youngs.co.uk, I'm sure I can make this up to you. Kind regards Chris Kemp General Manager
by on October 30th, 2017
2

Always a great night at The Castle's Quiz Night and wow was it jammed packed with quizzers! Destament to Chris's fab quiz rounds and naughtiness 😉. Looking forward to the next one already 😀. Visited The Castle Tooting on 2017-10-25

Reply from The Castle Tooting

Hi There Glad you enjoyed the banter and yes it was packed wasn't it? Struggled to keep you all under control! See you soon Quiztopher
by on October 26th, 2017
5

Having been to Castle several times before we knew what the standard of food there is. it's has been always really good which is the reason we keep coming back. However last Sunday's visit was very disappointing. We had friends visiting UK for the first time ever and wanted them to taste a traditional Sunday roast, it's shame it was such a disappointing experience. The staff were attentive as ever, it was the food that let us down. We had either under cooked or overcooked vegetables, food lacked seasoning and i don't know if it's a new trend now but please start pealing vegetables again! That slab of unpeeled carrot on our plates wasn't aesthetically pleasing and no one touched it. Visited The Castle Tooting on 2017-10-22

Reply from The Castle Tooting

Hello there Thanks for taking the time to give us your feedback and may I apologise for your disappointing food last Sunday. As you know from past experiences, The Castle is where you go to show off a great traditional roast dinner, so it is frustrating that we failed to meet expectations on your visit. I I do hope that you were able to rectify this on the day with your server at the time. Chef likes his unpeeled carrots, explaining to me that's where the flavour and nutrients are, but I agree a peel carrot is more visually appealing! Please feel free to email us at The Castle, so we can look into how we can make this up to you. Kind regards Chris Kemp General Manager
by on October 24th, 2017
2

Food great, good value. Service could’ve been better, also ran out of main dishes before evening menu even started. Visited The Castle Tooting on 2017-10-21

Reply from The Castle Tooting

Thanks for your lovely rating and feedback. Our menu runs all day everyday and as we have a finite space to store the fresh food, some of the popular dishes may run out, so please accept my apologies if your choices were not available in the evening. Such kind comments, I hope you'll be back for more very soon - Note you can reserve dishes if there is something that you simply must have!! Kindest regards Chris Kemp
by on October 22nd, 2017
4

Lovely food, drink and atmosphere for our first post-baby date :) Visited The Castle Tooting on 2017-10-20

Reply from The Castle Tooting

Hi there Congrats on the birth and also for choosing us to come for your 1st after-baby-date. Delighted that you enjoyed everything. Best wishes Chris Kemp GM
by on October 21st, 2017
5

It was great but it was very busy so took a little while to get the staff's attention if you needed anything. However food was lovely and the staff are very friendly in any case. They did ask if we had been waiting a long time and apologised. Visited The Castle Tooting on 2017-10-15

Reply from The Castle Tooting

Hi Yes we are a busy venue so thanks for still awarding us 4 stars and giving us such a glowing review! Look forward to seeing you back here soon! Best wishes Chris Kemp GM
by on October 20th, 2017
4

What a gorgeous pub with friendly staff and a great selection of beers and wines. We loved the 'Mini Castle' with open fire outside as well as the warm, vibrant atmosphere inside. We didn't eat but all the food looked delicious. We'll definitely be back! Visited The Castle Tooting on 2017-10-18

Reply from The Castle Tooting

Hello there! WOW! What a fantastic review and rating. SO pleased you enjoyed your visit to The Castle. Yes, do pop back in and come and try the food. Kindest regards Chris Kemp GM
by on October 19th, 2017
5

The quiz night, and all the staff, were awesome as ever. We are really looking forward to the return of the Sticky Toffee Pudding to the menu! Visited The Castle Tooting on 2017-10-18

Reply from The Castle Tooting

Hi STP gang! So pleased we manged to get Stuart to agree and as promised, your first round of STP shots are on me! Much love Chris Kemp GM
by on October 19th, 2017
5

Excellent lunch and very enjoyable few hours. The pub / restaurant was packed but our waitress was fantastic despite being so busy. Visited The Castle Tooting on 2017-10-15

Reply from The Castle Tooting

Hi Thanks so much for your rating and feedback, I'm absolutely delighted! Glad you enjoyed everything and we can only look forward to your next visit. Best regards Chris Kemp GM
by on October 16th, 2017
5

Had a great time having my leaving do at The Castle. It was quite easy to book a table for a group. The place is fab! The food is great. Would definitely come back and recommend this place to my friends. Visited The Castle Tooting on 2017-10-14

Reply from The Castle Tooting

Hi there Thank you so much for your rating and feedback. You need to let us know how we get 5 stars from you next time!!! Kindest regards Chris Kemp GM
by on October 15th, 2017
4

Great service Team and excellent food! A perfect setting for any group function! Visited The Castle Tooting on 2017-10-14

Reply from The Castle Tooting

Hello! Thank you for such a wonderful review and rating. Delighted to have met all your expectations. Do come back again soon, Best wishes Chris Kemp GM
by on October 15th, 2017
5

Pint was over £5 but what can you exect following gentrification. Nice pub and very good quiz host on a weds. Food is also great. Visited The Castle Tooting on 2017-10-11

Reply from The Castle Tooting

Hi Thanks for your 5 star rating and Quiztopher says thanks for the mention. So pleased you enjoyed yourselves and h ope to see you back for more quiz fun! Regards Chris Kemp GM
by on October 12th, 2017
5

Food was really nice however we waited over an hour despite booking a table. This was following being told we weren't allowed to order for 15mins as the kitchen was shut. No mention of the time delay when we eventually did order and no apology or explanation for the delay. Visited The Castle Tooting on 2017-10-08

Reply from The Castle Tooting

Hello there Thanks for your feedback for your Sunday roast. Sadly we had two ovens break down that very morning so we should have informed you of the delays due this fact. I hope you can forgive us for this and return for more delicious roast dinners again soon. Kind regards Chris Kemp GM
by on October 9th, 2017
1

The food was very good and the staff pleasant and helpful. The only problem was the long wait between the starters and the mains. Visited The Castle Tooting on 2017-10-08

Reply from The Castle Tooting

Hello Thanks for taking the time to send us your feedback and despite the delays, you gave us a wonderful 4 stars. Sundays do get very hectic and we had 2 ovens break down that very morning which, I'm sure you can imagine, causes a real challenge for my kitchen team. I hope we can do better next time so your space between courses is not hindered. Best wishes Chris Kemp GM
by on October 9th, 2017
4

Pleasant and spacious pub serving fantastic food and they do a really fun pub quiz on Wednesdays Visited The Castle Tooting on 2017-10-04

Reply from The Castle Tooting

Hi there! What fantastic feedback, I couldn't ask for more. So pleased we met your expectations and Quiztopher is really pleased you enjoyed his quiz night! Hope to see you again soon. Regards Chris Kemp GM
by on October 6th, 2017
5

Food was very good. Service was excellent. Lovely venue Visited The Castle Tooting on 2017-10-04

Reply from The Castle Tooting

Hello there! Thanks for your rating and review. Glad you enjoyed it. You'll have to let me know how we get 5 stars from you! Kindest regards and hope to see you soon. Chris Kemp GM
by on October 5th, 2017
4

Lovely food and great service. Visited The Castle Tooting on 2017-10-01

Reply from The Castle Tooting

Hey! SO glad you enjoy your visits here and hope you'll be back for more! Rafal Gleich Assistant Manager
by on October 2nd, 2017
5

Great pub and staff. Food was delicious. Thanks Visited The Castle Tooting on 2017-09-30

Reply from The Castle Tooting

Hi! Thanks for such a marvellous rating and review. Glad we met your expectations and we look forward to you coming back soon. Rafal Gleich Assistant Manager
by on October 1st, 2017
5

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