The Castle Tooting

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Top Events @ The Castle Tooting

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The Big London Bake Gift Voucher Buy Your Ticket
Sat 20th May 2017 - Mon 31st Dec 2018

Description

One of Tootings oldest pubs, The Castle has been part of the Young’s estate since 1832 and has an exciting history; American film actor, director and producer, John Wayne is known for frequenting The Castle in the 1940s. In the 1970s, the pub had an excellent reputation for live music and hosted the ‘Tooting Blues Club’. 

They have a contemporary yet cosy area at the front of the pub for relaxed drinks, meeting friends after work or just whiling away the hours. Behind the main bar, there are two gleaming Meantime ‘Brewery Fresh’ tanks that not only look impressive, but dispense fresh lager straight to the bar for you to try.

Their smart Restaurant area leads into the bright airy conservatory room known as The Orangery, both of which provide fantastic spaces to enjoy their fantastic food with full table service. A sociable Chef’s Table, opposite the kitchen pass is perfect for small drinks parties, dining and tasting events. They have a beautiful, big beer garden with a patio and al fresco dining options. In addition, there are eight heated huts with seating, two of which have their own fires and drink fridges.

We are also proud to host London's first ever pop up bake off at the rear of our garden.  Grab your mates, dates or colleagues and compete to be crowned the champion baker.  Head over to www.thebiglondonbake.com for more details and tickets.

What's on

To see all upcoming events view the full event calendar.


The Big London Bake Gift Voucher

The Big London Bake Gift Voucher

Sat 20th May 2017 - Mon 31st Dec 2018

Challenge your friends at London's first pop up bake off! All the ingredients are good to go, a top baker at your...

The Big London Bake

The Big London Bake

Various dates

Challenge your friends at London's first pop up bake off! All the ingredients are good to go, a top baker at your...

The Great Hop Expedition

The Great Hop Expedition

Every Saturday

Throughout autumn, embark on the Great Hop Expedition for a chance to win two tickets to Young's ULTIMATE beer fest in...

Christmas Day

Christmas Day

Monday 25 December 2017

Leave the stress of Christmas cooking to our skilled chefs and join us for a festive feast on Christmas day. From...

NEW YEARS EVE 2017

NEW YEARS EVE 2017

Sunday 31 December 2017

Join us at The Castle for the ‘mane’ event of the year! Expect a ‘Hair-larious’ time with us and our specially...

Info

None
No queues normally
Happily Affordable ££
Tooting
No Minimum Age
Wheelchair Access, Disabled Toilets
Smart casual

Hours

Day Open Close Notes
12:00 23:00
12:00 23:00
12:00 23:00
12:00 00:00
12:00 00:00
10:00 00:00
12:00 22:30

Special Opening Hours

Day Open Close Notes
12:00 17:00
12:00 02:00

Location

The Castle Tooting
38 Tooting High Street, London, SW17 0RG

Area:
South London

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Menus

Drink Prices Price
Pint of Lager £4.45
Pint of Real Ale £4.05
Bottle of Lager (330ml) £4.65
Bottle of Cider (568ml) £5.30
Spirit and Mixer (50ml double shot and mixer) £6.70
Glass of Wine (175ml measure Large ) £6.30
Bottle of House Wine £17.50
Bottle of Champagne £30.50
Jaeger Bomb £7.65

This venue serves British, Brunch, Pub Food and Roast Dinner food.

A word from the chef:
HI, I'm Stuart Mills and have been cooking up a storm at The Castle since we re-opened in April 2014. My team of 15 chefs and assistants will ensure you of the freshest seasonal produce, cooked with care and beautifully presented. I look forward to being able to cook for you very soon!

Private Hire

Name Type Capacity
Seated
Capacity
Standing
Cost Min spend
Midweek*
Min spend
Weekend*
Mini Castles Outdoor Space 20 30 £50-£100 0 0
* The minimum spends are a guideline only and vary according to the day and time of the year.

(327 reviews) Show all Show fewer



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Party of 19 for a hen party. Food was average approx £20pp without starter. Waited over an hour for food to arrive. Ordered sweet potatoes but curly fries arrived instead - waiter’s reason was ‘this is what we have for sweet potato, you order that this is it or else you get nothing’. 7 people on one of the three tables, waiter only poured drink for 6. Good seating though, spacious and nice atmosphere. Shame I think they were really busy. visited The Castle Tooting on 11 Nov 2017
14 Nov 2017 by
2

Excellent food and the staff were very pleasant in a busy restaurant. Best Sunday roast I've had in London Adam visited The Castle Tooting on 12 Nov 2017

Reply from The Castle Tooting

Short, sweet and lovely. Thanks so much for your feedback. Come back anytime! Best wishes Rafal Gleich Assistant Manager
13 Nov 2017 by
5

Perfect location, friendly stuff. Highly recommended. visited The Castle Tooting on 10 Nov 2017

Reply from The Castle Tooting

That's great to hear, thanks very much for the 5 stars! Look forward to your return! Rafal Gleich Assistant Manager
13 Nov 2017 by
5

We had a great lunch at The Castle on Sunday. We were celebrating my son's 1st birthday and the staff were really attentive, helpful and friendly. I was worried we wouldn't have enough space around the table but it was the perfect choice for our group. Thank you to all on duty that day, we'll definitely by back! laura82taylor visited The Castle Tooting on 12 Nov 2017

Reply from The Castle Tooting

Hey! You are more than welcome. Thanks for your wonderful 5*'s. Come back again soon! Rafal Gleich Assistant Manager
13 Nov 2017 by
5

We had a really good time on Saturday. Booked lunch for five plus two babies and the team was very accommodating from start to finish. Lovely atmosphere, nice food, great service! We really enjoyed ourselves. Will be back soon! visited The Castle Tooting on 11 Nov 2017

Reply from The Castle Tooting

Well we couldn't ask for a better review. We're so glad you enjoyed yourselves and we hope to have you back here very soon. Kindest regards, Rafal Gleich Assistant manager
13 Nov 2017 by
5

Lovely! Thank you so much :) visited The Castle Tooting on 11 Nov 2017

Reply from The Castle Tooting

Hello! You're most welcome. Thanks for your rating and short, sweet, marvellous review. Come back soon... Best wishes Chris Kemp General Manager
12 Nov 2017 by
5

Amazing staff, very accommodating and friendly. Helpful with every matter we had. Made it a very special night. Beautiful place and great food. visited The Castle Tooting on 10 Nov 2017

Reply from The Castle Tooting

Love you too! What a fabulous review, thank you so much for taking the time to write in. I'm delighted we met your expectations and look forward to your next visit here. Best of wishes Chris Kemp General Manager
11 Nov 2017 by
5

Our fish of the day was supposed to arrive with seasonal vegetables and chorizo but the chorizo was missing. When we asked for the chorizo we were told it was ‘in the sauce’ though the fish had no sauce... unfortunately the service was very poor in general so we won’t be rushing back... visited The Castle Tooting on 10 Nov 2017

Reply from The Castle Tooting

Hi There I'm so sad that you had a bad experience with us to rate us just 1 star. Please contact me directly at The Castle so I can look into how we can make this up to you. Kind regards Chris Kemp GM
11 Nov 2017 by
1

Not so "Happy Birthday" Lunch. Booked a family Sunday Lunch for Sunday 5th November at 4.00pm for 10 people. Tables 407, 409 spring to mind. I ordered a bottle of the Cuvée Florette Cotes de Provence Rosé - I was served a bottle of Château de Berne Provence Rosé - 25.00. This bottle of wine wasn't even on your wine list, your web site menus are all over the place, by the way. My friend also asked for a bottle of the Cuvée Florette Cotes de Provence Rosé - and again received a bottle of Château de Berne Provence Rosé - he was charged 29.00 for a different bottle of wine, The food was really disappointing. A few of my party ordered the Slow roast shoulder of Dorset lamb. The meat was so dry and tasteless. No seasoning at all. Cooking lamb in this way should produce meat that just falls off the bone, this clung on for dear life. The gravy was thin and watery and again no flavour to it. At 16.00 for the lamb dish, you really, really want something that will give you the WOW factor. The vegetables on the plate looked like an after thought, one lonely carrot and a few tiny bits of in season squash. Family members had the scampi, which was SO overcooked, the breadcrumbs resembled bits of dark chocolate and the flesh inside was rubbery and chewy. We had numerous waiters visit us at our table during the course of the meal. A girl wearing black thick glasses approached our table to ask if we had finished with the food. She proceeded to clear the plates, by piling them up in front of one of my guests, scrapping the food onto other dirty plates an inch or so away from my friends face. She then spilled some food onto the table and grabbed it back up with her hands and threw it onto the plate, did a big sigh and moved away from the table. She came back to clear more items and my friend asked her a question and she replied "What" - the service was shoddy to say the least. Staff need to be trained to carry plates in the right way. Desserts were a massive let down - 6.50 for three little pots of nothing. The brownie, we were told was not available, arrived. We were missing one - we asked for it and it never came. I saw the GM help himself to a Martin Millers G and T behind the dispense bar and proceed to drink it. The bill came to a whopping 290.00 something - we did pay the discretionary service charge 40.00 or so pounds. This was a family and friends get together and overall it was SO disappointing and very expensive. I have been to The Castle quite a few times and I have to say - it will be a long time before I am back. visited The Castle Tooting on 05 Nov 2017

Reply from The Castle Tooting

Dear Sir/Madam Please allow me to apologise for your disappointing experience with us last Sunday, especially as it was a birthday celebration. I am so sorry your lamb and scampi were dry and your server was stacking the plates on your table. This should never happen and she has been retrained on her service levels and your feedback has been given to the kitchen team. I see that 4 scampi were removed from your bill which I hope went some way to making amends. The Château de Berne is on our printed menus in house and is a replacement for the out of stock Whispering Angel which you may have seen on our website so this should not have been too confusing. I do take issue with your comment about the General Manager drinking a G&T, and I had to take time to review the CCTV footage, as I was pretty certain I was not drinking anything alcoholic that evening. Indeed it clearly shows me serving a female customer a G&T at 17:35 and also shows me daring to have a cup of tea at 18:38, so you were very much mistaken. Please feel free to contact me directly at The Castle so I can try to turn this around and restore your faith in us. Regards Chris Kemp General Manager
09 Nov 2017 by
1

Lovely decor, great service, nice food. Nicola visited The Castle Tooting on 04 Nov 2017

Reply from The Castle Tooting

HEY! I'm delighted we met all your expectations and can only look forward to you lovely people coming back very soon. Thanks for the amazing 5 stars! Best wishes Chris Kemp General Manager
05 Nov 2017 by
5

Party of 15 for dinner, Saturday night. The food was good but awful service - took ages to get drinks ordered, took ages to give our food order, we weren't asked once whether we wanted more drinks (ridiculous!) and we asked for menus for dessert but they never came - so we gave up and decided to go elsewhere! Wouldn't recommend going Friday/ Saturday nights. visited The Castle Tooting on 28 Oct 2017

Reply from The Castle Tooting

Good Evening I am so sorry to hear about your poor service and more so that your business was lost as a result. This is not our normal standards of service so if you could forgive the team that evening and email me personally at castletooting@youngs.co.uk, I'm sure I can make this up to you. Kind regards Chris Kemp General Manager
30 Oct 2017 by
2

Always a great night at The Castle's Quiz Night and wow was it jammed packed with quizzers! Destament to Chris's fab quiz rounds and naughtiness 😉. Looking forward to the next one already 😀. Daniele visited The Castle Tooting on 25 Oct 2017

Reply from The Castle Tooting

Hi There Glad you enjoyed the banter and yes it was packed wasn't it? Struggled to keep you all under control! See you soon Quiztopher
26 Oct 2017 by
5

Having been to Castle several times before we knew what the standard of food there is. it's has been always really good which is the reason we keep coming back. However last Sunday's visit was very disappointing. We had friends visiting UK for the first time ever and wanted them to taste a traditional Sunday roast, it's shame it was such a disappointing experience. The staff were attentive as ever, it was the food that let us down. We had either under cooked or overcooked vegetables, food lacked seasoning and i don't know if it's a new trend now but please start pealing vegetables again! That slab of unpeeled carrot on our plates wasn't aesthetically pleasing and no one touched it. visited The Castle Tooting on 22 Oct 2017

Reply from The Castle Tooting

Hello there Thanks for taking the time to give us your feedback and may I apologise for your disappointing food last Sunday. As you know from past experiences, The Castle is where you go to show off a great traditional roast dinner, so it is frustrating that we failed to meet expectations on your visit. I I do hope that you were able to rectify this on the day with your server at the time. Chef likes his unpeeled carrots, explaining to me that's where the flavour and nutrients are, but I agree a peel carrot is more visually appealing! Please feel free to email us at The Castle, so we can look into how we can make this up to you. Kind regards Chris Kemp General Manager
24 Oct 2017 by
2

Food great, good value. Service could’ve been better, also ran out of main dishes before evening menu even started. visited The Castle Tooting on 21 Oct 2017

Reply from The Castle Tooting

Thanks for your lovely rating and feedback. Our menu runs all day everyday and as we have a finite space to store the fresh food, some of the popular dishes may run out, so please accept my apologies if your choices were not available in the evening. Such kind comments, I hope you'll be back for more very soon - Note you can reserve dishes if there is something that you simply must have!! Kindest regards Chris Kemp
22 Oct 2017 by
4

Lovely food, drink and atmosphere for our first post-baby date :) visited The Castle Tooting on 20 Oct 2017

Reply from The Castle Tooting

Hi there Congrats on the birth and also for choosing us to come for your 1st after-baby-date. Delighted that you enjoyed everything. Best wishes Chris Kemp GM
21 Oct 2017 by
5

It was great but it was very busy so took a little while to get the staff's attention if you needed anything. However food was lovely and the staff are very friendly in any case. They did ask if we had been waiting a long time and apologised. visited The Castle Tooting on 15 Oct 2017

Reply from The Castle Tooting

Hi Yes we are a busy venue so thanks for still awarding us 4 stars and giving us such a glowing review! Look forward to seeing you back here soon! Best wishes Chris Kemp GM
20 Oct 2017 by
4

What a gorgeous pub with friendly staff and a great selection of beers and wines. We loved the 'Mini Castle' with open fire outside as well as the warm, vibrant atmosphere inside. We didn't eat but all the food looked delicious. We'll definitely be back! Abi visited The Castle Tooting on 18 Oct 2017

Reply from The Castle Tooting

Hello there! WOW! What a fantastic review and rating. SO pleased you enjoyed your visit to The Castle. Yes, do pop back in and come and try the food. Kindest regards Chris Kemp GM
19 Oct 2017 by
5

The quiz night, and all the staff, were awesome as ever. We are really looking forward to the return of the Sticky Toffee Pudding to the menu! visited The Castle Tooting on 18 Oct 2017

Reply from The Castle Tooting

Hi STP gang! So pleased we manged to get Stuart to agree and as promised, your first round of STP shots are on me! Much love Chris Kemp GM
19 Oct 2017 by
5

Excellent lunch and very enjoyable few hours. The pub / restaurant was packed but our waitress was fantastic despite being so busy. visited The Castle Tooting on 15 Oct 2017

Reply from The Castle Tooting

Hi Thanks so much for your rating and feedback, I'm absolutely delighted! Glad you enjoyed everything and we can only look forward to your next visit. Best regards Chris Kemp GM
16 Oct 2017 by
5

Had a great time having my leaving do at The Castle. It was quite easy to book a table for a group. The place is fab! The food is great. Would definitely come back and recommend this place to my friends. visited The Castle Tooting on 14 Oct 2017

Reply from The Castle Tooting

Hi there Thank you so much for your rating and feedback. You need to let us know how we get 5 stars from you next time!!! Kindest regards Chris Kemp GM
15 Oct 2017 by
4

Great service Team and excellent food! A perfect setting for any group function! visited The Castle Tooting on 14 Oct 2017

Reply from The Castle Tooting

Hello! Thank you for such a wonderful review and rating. Delighted to have met all your expectations. Do come back again soon, Best wishes Chris Kemp GM
15 Oct 2017 by
5

Pint was over £5 but what can you exect following gentrification. Nice pub and very good quiz host on a weds. Food is also great. Tom visited The Castle Tooting on 11 Oct 2017

Reply from The Castle Tooting

Hi Thanks for your 5 star rating and Quiztopher says thanks for the mention. So pleased you enjoyed yourselves and h ope to see you back for more quiz fun! Regards Chris Kemp GM
12 Oct 2017 by
5

Food was really nice however we waited over an hour despite booking a table. This was following being told we weren't allowed to order for 15mins as the kitchen was shut. No mention of the time delay when we eventually did order and no apology or explanation for the delay. visited The Castle Tooting on 08 Oct 2017

Reply from The Castle Tooting

Hello there Thanks for your feedback for your Sunday roast. Sadly we had two ovens break down that very morning so we should have informed you of the delays due this fact. I hope you can forgive us for this and return for more delicious roast dinners again soon. Kind regards Chris Kemp GM
09 Oct 2017 by
1

The food was very good and the staff pleasant and helpful. The only problem was the long wait between the starters and the mains. visited The Castle Tooting on 08 Oct 2017

Reply from The Castle Tooting

Hello Thanks for taking the time to send us your feedback and despite the delays, you gave us a wonderful 4 stars. Sundays do get very hectic and we had 2 ovens break down that very morning which, I'm sure you can imagine, causes a real challenge for my kitchen team. I hope we can do better next time so your space between courses is not hindered. Best wishes Chris Kemp GM
09 Oct 2017 by
4

Pleasant and spacious pub serving fantastic food and they do a really fun pub quiz on Wednesdays visited The Castle Tooting on 04 Oct 2017

Reply from The Castle Tooting

Hi there! What fantastic feedback, I couldn't ask for more. So pleased we met your expectations and Quiztopher is really pleased you enjoyed his quiz night! Hope to see you again soon. Regards Chris Kemp GM
06 Oct 2017 by
5

Food was very good. Service was excellent. Lovely venue visited The Castle Tooting on 04 Oct 2017

Reply from The Castle Tooting

Hello there! Thanks for your rating and review. Glad you enjoyed it. You'll have to let me know how we get 5 stars from you! Kindest regards and hope to see you soon. Chris Kemp GM
05 Oct 2017 by
4

Lovely food and great service. visited The Castle Tooting on 01 Oct 2017

Reply from The Castle Tooting

Hey! SO glad you enjoy your visits here and hope you'll be back for more! Rafal Gleich Assistant Manager
02 Oct 2017 by
5

Great pub and staff. Food was delicious. Thanks visited The Castle Tooting on 30 Sep 2017

Reply from The Castle Tooting

Hi! Thanks for such a marvellous rating and review. Glad we met your expectations and we look forward to you coming back soon. Rafal Gleich Assistant Manager
01 Oct 2017 by
5

It was all good but i did request for My food to be on the table before i came and it was not there also. They made us wait for a while Aswell. Overall ok but not what i expected visited The Castle Tooting on 29 Sep 2017

Reply from The Castle Tooting

Hello! Sorry that the wait time was much than you were told. Hope you'll return to try us again soon, so we can meet your expectations. Thanks for the review! Kindest regards Rafal Gleich Assistant Manager
30 Sep 2017 by
3

Service good but food poor. visited The Castle Tooting on 28 Sep 2017

Reply from The Castle Tooting

Hi there, Thanks for your messages and we re always looking to improve of our reviews, could you please tell us what you had to eat, as we dont want this happening again, kind regards, Junior Lindie Assistant manager
29 Sep 2017 by
2

Thank you Bas and team for looking after us for our little boy's first birthday, great service and food was delish! Mark visited The Castle Tooting on 24 Sep 2017

Reply from The Castle Tooting

Hi! Thanks for your 5 star review and mentioning Bastian and his team for his service. Glad you enjoyed the roast dinners and can't wait for you to come back for more of the same. Kindest regards Chris Kemp GM
25 Sep 2017 by
5

Hi. A lovely afternoon but we were told the food would take 45 mins but it took 90 mins and the kids were starving. But generally very good visited The Castle Tooting on 24 Sep 2017

Reply from The Castle Tooting

Hello Sorry that the wait time was much longer than you were told. We were hit really hard this Sunday. Please apologise to the little ones for them having to wait so long for their dinners and i hope you'll all return to try us again soon. Thanks for the review and 3 star rating. Best wishes Chris Kemp GM
25 Sep 2017 by
3

I was pleased that they were able to offer a gluten-free roast dinner but that was the only good part. Service was slow and our waitress didn't know what soft drinks were available - plus my first two options weren't in stock. When our roasts arrived they were swimming in watery gravy - basically brown water, which was fairly tasteless. When my friend complained she was told 'that's the only gravy' with a disinterested shrug. My beef was very average, and the roast potatoes tasted old. All this for £17??? Really poor. I'm amazed that they have spent so much money on redecorating and it's now a beautiful pub, but are so careless about the food - what are they thinking?! visited The Castle Tooting on 24 Sep 2017

Reply from The Castle Tooting

Hi there What a shame you did not receive the speed and quality of roast you should have. I can assure you that we spend 5 days making the gravy and the potatoes are cooked that very morning. Sorry we disappointed you on your visit and hope you'll give us another try so we can show you how it should have been. Kindest regards Chris Kemp GM
25 Sep 2017 by
2

Service very slow being for being sat in restaurant and it wasn't very busy! Otherwise food was good and nice atmosphere :) visited The Castle Tooting on 21 Sep 2017

Reply from The Castle Tooting

Hello! Thanks for your candid feedback and lovely rating for us, despite your food service being slower than it should have been. I look forward to your next visit where we can strive to improve the service times for you. Best regards Chris Kemp GM
22 Sep 2017 by
4

We didn't win but had an excellent time. Quiztopher always delivers. visited The Castle Tooting on 20 Sep 2017

Reply from The Castle Tooting

Thanks for your review. I'll tell Quiztopher you enjoyed it and try to bribe him to let you win if your knowledge base won't! Best wishes Chris Kemp GM
21 Sep 2017 by
4

Quiz night was brilliant. Absoloutely loved it! Pleasant and warm atmosphere, kudos to the host/owner. A well - run establishment. visited The Castle Tooting on 20 Sep 2017

Reply from The Castle Tooting

Aw Shucks! Thanks for such a great review and kind comments. Glad you enjoyed the Quiz! Did you win? If not come back soon and try to claim the crown! Kind regards Chris Kemp GM
21 Sep 2017 by
5

Beautifully decorated pub and the beer garden is amazing! Archie bent over backwards to help organise my group booking, and on arrival the manager John couldn't have been more helpful. All the staff I encountered were lovely and the food looked great. I will definitely recommend/visit again visited The Castle Tooting on 20 Sep 2017

Reply from The Castle Tooting

Hi There I'm delighted to hear that Archie and John gave you such a good experience and I'll be sure to pass this on to them. Do come back soon as we just love people like you! Kindest regards Chris Kemp General Manager
21 Sep 2017 by
5

Great food and service . Lovely decor visited The Castle Tooting on 19 Sep 2017

Reply from The Castle Tooting

Hello! Thanks for your 4 star rating and short, but sweet review. Glad you liked us. Best wishes Chris Kemp GM
20 Sep 2017 by
4

Brilliant staff and surroundings but food little disappointing for price visited The Castle Tooting on 18 Sep 2017

Reply from The Castle Tooting

Hi There Thanks for your feedback and I'm delighted you loved the place. What could we do to improve the food you received? Always willing to hear extra comments at castletooting@youngs.co.uk Hope to see you soon. Kind regards Chris Kemp GM
19 Sep 2017 by
3

The food and setting are lovely. The staff are lovely too and unfortunately all of them lack attention to their surroundings. This results in some simple and frustrating oversights in customer service which leaves the Castle lacking against its competitors. Please ask your staff to open their eyes and pay attention, it will make a big difference. visited The Castle Tooting on 17 Sep 2017

Reply from The Castle Tooting

Hi there Thanks for your review of The Castle. I would love to hear more about what you found so frustrating so if you have the time, please send me an email so i can address the issues you experienced at castletooting@youngs.co.uk. I do hope you'll come back and visit us again soon. Kind regards Chris Kemp GM
19 Sep 2017 by
3

Hired one of the little castle huts in the garden for my sons 19th birthday which was great the only downfall was I was promised a castle with one of the fireplaces only the fireplace did not work so we was all quite cold. It's a lovely pub with friendly staff just a shame about the fire. visited The Castle Tooting on 17 Sep 2017

Reply from The Castle Tooting

Hi There Glad you loved us and so sorry that we had technical issues with your fireplace on your visit. I do hope you can forgive us and come back and visit again soon. Best regards Chris Kemp GM
18 Sep 2017 by
3

Such a fun pub quiz, I am not surprised that it was fully booked out. Food was a bit average but the staff, drinks and atmosphere during the quiz more than made up for it. Will be returning. visited The Castle Tooting on 13 Sep 2017

Reply from The Castle Tooting

Quiztopher will be pleased to hear this. Sorry your food didn't meet your expectations on your visit and I hope we can do better on your return. Hope to see you this week! Regards Chris Kemp General Manager
14 Sep 2017 by
5

I love the Castle, my favourite pub in London. Always friendly staff, lovely food and welcoming/relaxed atmosphere. See you next week no doubt! visited The Castle Tooting on 10 Sep 2017

Reply from The Castle Tooting

Hi! What a great rating and lovely review. Thanks so much for the feedback and look forward to your next visit. Kind regards Chris Kemp General Manager
11 Sep 2017 by
5

I was appalled. I was verbally abused by some of the people in there and it's like they don't get thrown out when they're too drunk! I booked a table and people were still trying to use my table. I told staff and nothing was done. I had a terrible night on my birthday which left me in tears. My Bluetooth speaker was broken by a drunken idiot and what's even worse is the fact that nobody did anything to help whilst I was being verbally abused and intimidated by a group of males. visited The Castle Tooting on 09 Sep 2017

Reply from The Castle Tooting

Hello This doesn't sound nice at all. I have no details of this occurrence so please email us direct at castletooting@youngs.co.uk to provide me with more information. We certainly do not allow drunk customers in our venue as service is always refused to those. I would be happy to investigate this for you. Regards Chris Kemp GM
10 Sep 2017 by
1

Really good but the beer garden shuts too early! visited The Castle Tooting on 09 Sep 2017

Reply from The Castle Tooting

Hi there. Yes we agree, but our garden has to close to appease the neighbours and residents so is a condition of the license. Delighted you enjoyed everything else though! Best wishes Chris Kemp GM
10 Sep 2017 by
4

Lovely staff from start to finish. Booking was simple and easy, location was great and the service and food was great!! Would definitely use again!! visited The Castle Tooting on 09 Sep 2017

Reply from The Castle Tooting

Hello! Thanks so much for your rating and review. Glad you enjoyed your visit so much and look forward to you coming back for more. I'm delighted you enjoyed the service and food too. Kindest regards Chris Kemp GM
10 Sep 2017 by
5

Great place - excellent vibe, food and great service. Will be back. NICK visited The Castle Tooting on 09 Sep 2017

Reply from The Castle Tooting

HEY! Thanks for such a stunning rating and review. Glad we met your expectations and we look forward to you coming back soon. Best wishes Chris Kemp GM
10 Sep 2017 by
5

The only thing i can say a bit too loud you cant really have a conversation visited The Castle Tooting on 08 Sep 2017

Reply from The Castle Tooting

Thanks for your 4 star review. There are plenty of areas which are quieter, such as the Orangery or the spaces outside so you can always ask to be moved to suit your needs. So glad you enjoyed everything else and hope to see you back here soon. Kind regards Chris Kemp GM
09 Sep 2017 by
4

Probably one of the best beer gardens in the area - but does get busy so get there early!

Reply from The Castle Tooting

Hi Jade It does get busy doesn't it! Thanks for your rating and review and I look forward to your next visit! Best wishes Chris Kemp GM
07 Sep 2017 by
4

Excellent food and great staff visited The Castle Tooting on 03 Sep 2017

Reply from The Castle Tooting

Hi there That was a quick response and I;m delighted you enjoyed your visit today. We can't ask for more than a 5 star rating so thank you ever so much. Hope to see you again soon! Kind regards Chris Kemp General Manager
04 Sep 2017 by
5

Excellent service. I've always had issues in other pubs/restaurants when booking for a large group to dine in. The staff here were very efficient. There was no faff with food and everything was delivered quickly with no mistakes. We will definitely be returning :-). visited The Castle Tooting on 02 Sep 2017

Reply from The Castle Tooting

Hello! Thanks for taking the time to review us and give us your 5 star rating. Sunday's are a challenge with all those roasts going over the pass so I'm really delighted that we were able to meet your expectations. I do hope you'll come back for more soon. Kindest regards Chris Kemp General Manager
03 Sep 2017 by
5

Beautiful pub. Efficient and friendly staff. A great night out! visited The Castle Tooting on 02 Sep 2017

Reply from The Castle Tooting

Hi there! Well that's just lovely ! Thank you for your rating and review, How do we get 5 stars from you ????? Come back soon and let us know. Best wishes Chris Kemp. GM
03 Sep 2017 by
4

Awesome pub quiz, lovely staff (especially the guy in charge of the quiz). We haven't had any food, just some hummus, which seemed homemade and was nice. Would definitely recommend and will go back for another quiz night! visited The Castle Tooting on 30 Aug 2017

Reply from The Castle Tooting

Hello! Shucks! Thanks! The Humous is homemade like nearly all our food here. Quiztopher eagerly awaits your next visit! Best regards Chris Kemp GM
31 Aug 2017 by
5

As good as always, love the castle visited The Castle Tooting on 29 Aug 2017

Reply from The Castle Tooting

HEY! And we love you too! SO glad you enjoy your visits here and hope you'll be back for more! Kindest regards Chris Kemp GM
30 Aug 2017 by
5

Great service but pricy though and food a bit bland and chips not very crispy visited The Castle Tooting on 29 Aug 2017

Reply from The Castle Tooting

Hi and thanks for your review. Price is always relative as is tastes in food. Sorry we did not meet your expectations in either department on your visit. I hope you requested new chips and for your bland food to be changed at the time of your visit. We'd love you to come back and try us again soon. Regards Chris Kemp GM
30 Aug 2017 by
3

Great food and service. Fab place to spend a sunny bank holiday afternoon visited The Castle Tooting on 28 Aug 2017

Reply from The Castle Tooting

WOW! Thanks for your stars and review. So please you took the time to let us know. Come back again soon! Regards Chris Kemp GM
29 Aug 2017 by
5

Really fun pub quiz on Wednesday nights! Would recommend! Only downside was how long you had to queue for a drink. visited The Castle Tooting on 23 Aug 2017

Reply from The Castle Tooting

Hey there Thanks for your review and rating. That's the small price to pay for a busy Quiz night of 170 players when everyone jumps up to the bar in the breaks! Come back and try to win the Quiz soon. Kindest regards Chris Kemp GM
24 Aug 2017 by
4

Loved the quiz, as ever.l, but we were unable to use the QKR app which we had some vouchers on. None of the staff seemed to fully understand how the app worked and so we ended up having to pay cash, leaving us out of pocket visited The Castle Tooting on 23 Aug 2017

Reply from The Castle Tooting

HI! Glad you loved the Quiz and sorry you were having issues with your QKR payment via the app. You dont need to pay to use the Vouchers you just need to redeem them and show a sever your phone. Hope you'll come back and try to use them soon. Kind regards Chris Kemp GM
24 Aug 2017 by
4

Really nice venue and they host a good pub quiz! visited The Castle Tooting on 23 Aug 2017

Reply from The Castle Tooting

Hi there Thanks for your top marks and review. I'll tell Quiztopher you liked his Quiz! See you soon I hope Best wishes Chris Kemp GM
24 Aug 2017 by
5

Good as usual. Great service from the waiter....not much hair, spoke German and Czech. visited The Castle Tooting on 22 Aug 2017

Reply from The Castle Tooting

Hey! Thanks for this lovely review and I'll show Bastian your comments!. Glad everything was up to scratch so let us know how we get 5 stars from you! Kind regards Chris Kemp GM
23 Aug 2017 by
4

The staff were all really helpful and friendly. The food was delicious and all 16 meals came out promptly and at the same time. Really great service, will definitely be back! Thanks for a great afternoon! visited The Castle Tooting on 19 Aug 2017

Reply from The Castle Tooting

Hi! A perfect Sunday review. Thanks for writing in and giving us your feedback and rating.. I look forward to having you back here again soon. Best wishes Chris Kemp General Manager
21 Aug 2017 by
5

Fantastic. The staff all made me and my family and friends feel so welcome. Nothing was too much trouble. Thank you for making my birthday such a special day/evening guys. Claire x Claire visited The Castle Tooting on 19 Aug 2017

Reply from The Castle Tooting

Hi Claire Thanks for choosing us to host your birthday and I'm so happy that you had a super time here too. You're absolutely welcome and thanks for taking the time to give us your review and 5 stars. Massive regards Chris Kemp GM
20 Aug 2017 by
5

Outstanding service. Staff really go the extra mile. Without doubt one of the best pubs in London. visited The Castle Tooting on 18 Aug 2017

Reply from The Castle Tooting

Hi There! Well what a lovely review and rating, I could not ask for more. So happy that you enjoyed your visit so much and that my team made you feel extra special. I'm looking forward to your next visit here. Best wishes Chris Kemp General Manager
19 Aug 2017 by
5

Great food and great staff . visited The Castle Tooting on 17 Aug 2017

Reply from The Castle Tooting

Hello! Thanks for you 5 star rating and I'm so glad you enjoyed your visit. Do come back soon. Regards Chris Kemp GM
18 Aug 2017 by
5

We have been coming here for a few years and sad to say this place has gone down hill. We booked a table for my dads birthday and ordered a roast. When it came we was shocked veg wise all we had half a carrot, tablespoon of cabbage and 2 potatoes for £17! We asked for more veg and recieved an additional half a carrot each. The food taste wise wasn't great either. Potatoes dry, gravy lacking taste, meat was standard. The staffs English is quite poor too it took a while for them to understand what we was saying. Unfortunately won't be coming back here for food. Overpriced, poor quality and lacking taste. visited The Castle Tooting on 13 Aug 2017

Reply from The Castle Tooting

Hi There Thanks for taking the time to give me feedback. I've had the same head chef and sous chef since we re-opened 3 1/2 years ago. If you could send an email to castletooting@youngs.co.uk, as I'd love to have the opportunity to make this up to you somehow. Kind regards Chris Kemp General Manager
15 Aug 2017 by
2

Great food, great drinks, great atmosphere! visited The Castle Tooting on 12 Aug 2017

Reply from The Castle Tooting

Hey! Thanks for the 5 stars and short, sweet review. Come back soon! Chris Kemp GM
13 Aug 2017 by
5

Absolutely brilliant. The manager Chris was fantastic and we will be going back soon. visited The Castle Tooting on 12 Aug 2017

Reply from The Castle Tooting

Hi there Stop! You're making me blush. I wish I knew who you were. SO pleased you loved your visit and I look forward to finding out who you are! Best wishes Chris Kemp GM
13 Aug 2017 by
5

Me and my friend had a great evening at The Castle, food was amazing! Only downfall the stater was tiny...for £11.50 I would expect at least 3-4 scallops...we only got two very tiny scallops and the purée was cold :-( the duck was lovely and drinks were good! visited The Castle Tooting on 10 Aug 2017

Reply from The Castle Tooting

Hi there Thanks for the review and rating. Sadly fresh scallops are so expensive so we have to reflect that in the portion size/price. Glad you were happy with everything else and hope to see you again soon. Kind regards Chris Kemp GM
11 Aug 2017 by
4

Great fun and so affordable! We will definitely be back.... visited The Castle Tooting on 09 Aug 2017

Reply from The Castle Tooting

Hey There Isn't it funny how peoples' perception of affordable is so varied. I agree, we're certainly affordable! Thanks for your rating and short, sweet review. See you soon I hope. Regards Chris Kemp GM
11 Aug 2017 by
4

Great atmosphere. Had a lovely hut booked for my Birthday. They also stored my cake and served it when we were ready. Had a lovely day visited The Castle Tooting on 30 Jul 2017

Reply from The Castle Tooting

Hi! What a lovely review and lovely star rating. Thanks for taking the time to write in and let us know. Hope you see you again soon, Best wishes Chris Kemp GM
11 Aug 2017 by
5

Execellent spot for a brunch with friends, followed by a good sit in the lovely Shoreditchy backyard area - complete with fresh burger shack that I will definitely be returning for. Great atmosphere. As a new local to the area, will defo be coming back :) visited The Castle Tooting on 06 Aug 2017

Reply from The Castle Tooting

Hey! Thanks for you lovely review and rating. How do we get 5 stars from you? Glad you enjoyed everything and look forward to your next visit. Best wishes Chris Kemp GM
09 Aug 2017 by
4

Service could have been a bit more attentive. Food was good. The small pots of desserts are an original and fun idea, particularly if you only have a little room for pudding! visited The Castle Tooting on 05 Aug 2017

Reply from The Castle Tooting

Hi There Thanks for your rating and review. We have some new staff on board for the summer so we are experiencing a few mishaps with service standards but they should all be resolved for your next visit. Kind regards Chris Kemp GM
09 Aug 2017 by
4

As a regular at the Castle we had a very good meal as usual. The menu has something for everyone and the wine list is very good. The staff are very friendly and we always enjoy our visits. visited The Castle Tooting on 06 Aug 2017

Reply from The Castle Tooting

Hello! Thanks for such a great rating and review. It's so nice to hear that we always meet your requirements and I can only look forward to your next visit. Kindest regards Chris Kemp GM
07 Aug 2017 by
5

Nice pub but booked a table for 5 people for a birthday and was given 5 seats all next to each other in a line facing a wall. I think my booking was lost but nothing was said. The 'table' was awful and shouldn't be booked out but luckily we found another before it got too busy. visited The Castle Tooting on 04 Aug 2017

Reply from The Castle Tooting

Hi There Glad you liked our pub and I'm so sorry that your seating arrangements were not to your satisfaction. I hope my staff did there best to relocate you, and I'm so pleased that you found another more suitable. Thanks for taking the time to give us feedback and we'll hope to do better next time. Besh wishes Chris Kemp GM
07 Aug 2017 by
3

I visited The Castle to celebrate my birthday. Unfortunately I had a disappointing experience as I had paid to book one of the huts from 5pm, but the group who'd booked it before me refused to leave until 5.30pm. I did let staff know several times that the previous group wouldn't move, but they didn't do anything to help - I had to sort it out myself. At the end of the night, staff put lots of pressure (quite rudely) on my group to leave at 9.50, which was 10 minutes before our booking ended. visited The Castle Tooting on 29 Jul 2017

Reply from The Castle Tooting

Hi So sorry that you had some awkward customers before your booking and that you had to leave 10 minutes before 10pm. We will look at our policies and do our best to ensure that you receive your full time slot as allocated. Kind regards Chris Kemp GM
31 Jul 2017 by
2

Staff lovely but as it had been raining too many people were inside and our reserved table had too many strangers crowded around it making it very difficult to hear each other. We struggled to get seated, despite having booked as too crowded. Would not sit inside again. Kendall visited The Castle Tooting on 29 Jul 2017

Reply from The Castle Tooting

Hi Thanks for your review but sadly the weather is out of our control. Glad you loved the staff and hope you'll be back soon. Regards Chris Kemp GM
30 Jul 2017 by
3

Thoroughly enjoyable quiz night (27 july) and all of our social club (SLL Mtup) said how much fun they had! Big thanks as always to Chris, Archie and their fabulous friendly staff :@) See you again with the girls at the end of Aug! Daniele visited The Castle Tooting on 26 Jul 2017

Reply from The Castle Tooting

Hi there, Thank you for such kind words, Quiztopher will be pleased and i'm sure he's looking forward for you coming back, Kind regards, Junior Lindie Assistant manager
30 Jul 2017 by
5

The food was great with 5 of us enjoying a variety of dishes from the menu and all lived up to our expectation. The waitressing staff were attentive which made for a very pleasant Sunday afternoon. We encountered an issue with he final bill (our included dishes which we had not consumed due to a mix up with tables) however, this was resolved swiftly by the manager but his attitude was a little brash in the end hence the rating. visited The Castle Tooting on 23 Jul 2017

Reply from The Castle Tooting

Hi there, Thanks you for your feedback, I'm very pleased it went well and the service and food was great and very sorry for the slight miss understanding about the bill, We would love for you to come back, Kind regards, Junior Lindie Assistant manager
29 Jul 2017 by
4

It was very nice pub and place!Thank you! visited The Castle Tooting on 22 Jul 2017

Reply from The Castle Tooting

Hi there, Thank you for your review and we are glad you liked it here with us, please pop back in some time soon, Kind regards, Junior Lindie Assistant manager
28 Jul 2017 by
5

Loved it. Beautifuly decorated, tasty food and wine and super friendly and efficient staff. visited The Castle Tooting on 23 Jul 2017

Reply from The Castle Tooting

Hi there, Thank you for the kind words and we are glad you like our style, i will let the staff know how great they are! We would love for you to re-visit Kind regards, Junior Lindie Assistant manager
28 Jul 2017 by
5

Awful. No cocktail bar outside and no burger van. Shocking service. Just a joke. visited The Castle Tooting on 27 Jul 2017

Reply from The Castle Tooting

Hi there, We are very sorry we didnt have what you expected, i can say we only have out bars and shack open from Thursday- Sunday, Regards, Junior Lindie Assistant manager
28 Jul 2017 by
1

Perfect venue... The hut made it feel really private. Good food. Good service. I will be back again soon.😊 visited The Castle Tooting on 23 Jul 2017

Reply from The Castle Tooting

Hi there, Thank you for the kind words, we are pleased you chose us and we would love for you to come back, Kind regards, Junior Lindie Assistant manager
28 Jul 2017 by
5

Thank you very much for accommodating such a big group of us with the perfect entrance of the birthday cake too :) Unfortunately, I don't remember the name of our waiter - but he kindly offered the Sex on the Beach cocktail even though it wasn't on the menu and I really liked it! visited The Castle Tooting on 16 Jul 2017

Reply from The Castle Tooting

Hi there, We are pleased you had a good time, the cocktail selling sounds like our superstar supervisor Bastian, Kind regards, Junior Lindie Assistant manager
23 Jul 2017 by
4

Such a brilliant venue for a celebration- food was great and the staff were really friendly and welcoming. Tracey visited The Castle Tooting on 19 Jul 2017

Reply from The Castle Tooting

Hi there, Thank you for a kind reveiw, we a glad you enjoyed you time with us and we hope to see you again soon, Regards, Junior Lindie Assistant manager
20 Jul 2017 by
5

The lamb roast was absolutely delicious! Staff were attentive visited The Castle Tooting on 16 Jul 2017

Reply from The Castle Tooting

Good afternoon, Thank you for letting us know about your visit. The lamb roast is definitely a firm winner with the staff and so good to hear that you're as a big a fan of it as they are. We look forward to seeing you again soon for another delicious roast. Kindest regards, Freya Clarke Sales & Marketing Coordinator
17 Jul 2017 by
5

My favourite pub to take my parents for Sunday lunch :) visited The Castle Tooting on 16 Jul 2017

Reply from The Castle Tooting

Good afternoon, Thank you for taking the time to let us know your feedback. We're so glad to hear that you love bringing the family down for a Sunday lunch! They don't leave much room for anything else! Kindest regards, Freya Clarke Sales & Marketing Coordinator
17 Jul 2017 by
5

As good as always. Plenty of friendly and efficient staff, great food and good atmosphere. Hard to think of better places to be in SW on a sunny evening. visited The Castle Tooting on 13 Jul 2017

Reply from The Castle Tooting

Hi there, Thank you for leaving us your lovely comments. We must also agree - we don't think we can think of anyone better to spend a sunny evening! Kindest regards, Freya Clarke Sales & Marketing Coordinator
14 Jul 2017 by
5

Love Quiztopher on Wednesday Nights. The fun is real, the laughs are hearty and there's a great atmosphere. visited The Castle Tooting on 12 Jul 2017

Reply from The Castle Tooting

Hi there, Thank you for taking the time to leave us a review. We're so glad that you're a big fan of our quiz nights, they're definitely not for the faint of hearted! We look forward to seeing you again soon for more epic quiz action. Kindest regards, Freya Clarke Sales & Marketing Coordinator
14 Jul 2017 by
5

The food is ok but the service is horrendous. Firstly we waited for ten mins before anyone came to take a drinks order. The waitress didn't bring the water until we had finished our meal! The waitress did not know anything about the menu as we had to ask questions due to one guest being allergic to nuts. Took us so long to order a dessert and then it came incorrect. Whilst the waitresses argued about what was going on next to our table we waited for our correct order to be told 5 mins later it was no longer available. When paying the bill she did not listen and we paid 35p extra per card a minor amount but annoying when I asked for my receipt I was told I could not have one. The table next to us complained about the wait on their food and left yet the staff still served their food and drinks which sat for at least half an hour on an empty table. I don't recommend coming here for a Sunday dinner if you don't have time or patience. visited The Castle Tooting on 09 Jul 2017

Reply from The Castle Tooting

Hello Miss RKP Thanks for taking the time to give us your feedback and please allow me to apologise for your delays. We had a busy service with late arrivals which threw out our best intentions to space out the orders. Hope you'll give us another chance soon as our new waitresses master their service. Kind regards Chris Kemp GM
10 Jul 2017 by
2

Great celebration for my son's 30th - was a very busy night & staff brought out food & cake at the right time. Particular thanks to John, I think that's his name ,who took the food order earlier in the day, and enquired how everything was going during the evening. Very courteous & charming! My only issue is the very long wait for drinks- we opened a tab at the beginning and that worked very well. Would have been great to continue ordering from the restaurant bar but we were told this couldn't happen without a tab. visited The Castle Tooting on 08 Jul 2017

Reply from The Castle Tooting

Hi There It was busy wasn't it? So glad you had a great 30th birthday for your son and I'll certainly pass your comments on to John. Hope you'll visit again soon. Regards Chris Kemp GM
10 Jul 2017 by
4

Food as delicious however by an hour and 25 minutes after arriving we had only had out starters. It all took too long the kitchen simply couldn't cope. visited The Castle Tooting on 09 Jul 2017

Reply from The Castle Tooting

Hi There Sundays are very popular and we do our best to stagger the orders flowing into the kitchen. Sadly we had several bookings which arrived later than advised which put extra strain on our resources. Glad you enjoyed the food and hope you were advised of the waiting times and will be able to forgive us. Best wishes Chris Kemp GM
10 Jul 2017 by
2

Extremely slow service, overcooked food, and rude security. I have emailed the venue with my complaint. visited The Castle Tooting on 08 Jul 2017

Reply from The Castle Tooting

HI Sarah I have responded to your email. Thanks for your feedback. Regards Chris Kemp GM
09 Jul 2017 by
2

Great staff, fantastic food A great space reserved for our party visited The Castle Tooting on 08 Jul 2017

Reply from The Castle Tooting

Hello I couldn't ask for more. Short, sweet and lovely. Thanks! Best regards Chris Kemp GM
09 Jul 2017 by
5

We had a great time at the castle. I have now been to the castle 6 or 7 times and each time I find the staff friendly, helpful and welcoming. I have not had a proper meal there yet but I have had food from the bar snacks menu and they have always been delicious. Would definitely recommend a visit Ian visited The Castle Tooting on 07 Jul 2017

Reply from The Castle Tooting

Hi there Thanks for your lovely feedback and rating. SO pleased you enjoy coming to The Castle and may there be plenty more time too! Best regards Chris Kemp GM
08 Jul 2017 by
4

Really accommodating and friendly staff at The Castle. It's a great atmosphere which is why we keep coming back for our local meet ups. Ideal location near the station and high street. visited The Castle Tooting on 05 Jul 2017

Reply from The Castle Tooting

Aw Shucks! Thanks for your rating and review and I'm so pleased we met all your expectations. Can't wait for your next visit! Regards and love Chris Kemp GM
06 Jul 2017 by
5

Really fun quiz evening and nice atmosphere! visited The Castle Tooting on 05 Jul 2017

Reply from The Castle Tooting

Hey! Great news. Glad you enjoyed the Quiz and hope you'll come and pit your wits again soon! Kind regards Chris Kemp GM
06 Jul 2017 by
5

I like the Castle its pretty good. Maybe an unfair criticism but the smokers outside are really annoying. visited The Castle Tooting on 04 Jul 2017

Reply from The Castle Tooting

Hi There Thanks for your review and rating but as I'm sure you're aware, we can't stop people from enjoying their habits outdoors! Glad you enjoyed your visit otherwise. Best wishes Chris Kemp GM
05 Jul 2017 by
4

Hi Chris, I appreciate you pointing out that it was indeed pancetta in the dish and not bacon as I originally claimed, albeit a slightly patronising point to make. I also appreciate that (as I believe you are inferring), pancetta is more expensive than it's bacon counterpart. However, in such small quantities (2 slices), this equates to approximately 28p difference per dish, so I'm not sure that I can take that as an excuse for the £15 price tag. It is also good to know that there were anchovies in the sauce. Although again, at £15 a pop I'm sure you can understand that I would have appreciated a few more than 3 on the actual plate, as one would assume from the description of the meal on the menu. It wouldn't be out of the question to offer a review of anything preventing an unhappy customer from a second visit. Perhaps some customer service training? Just a thought. Many thanks. In Response to; Unfortunately, we all found the food to be over priced (£15 for a small pice of chicken, 2 slim pieces of bacon and 3 anchovies on some iceberg lettuce?!). The service was also very slow and inattentive. Disappointing visit all in all. Hi There Thanks for your comments and sorry you didn't have an enjoyable time with us. We do use quality ingredients such as the chicken which is corn fed and free range, the bacon is actually pancetta and there are plenty of anchovies in the Caesar sauce. There's no excuse for the slow service so would love to hear more about this. Please feel free to email us at The Castle to provide more information. Kind regards Chris Kemp GM
03 Jul 2017 by
2

We had the best time! From the moment we arrived the staff were incredibly helpful and made us feel welcome. It was such a busy day, the garden was heaving, but we were well looked after! Thanks!! visited The Castle Tooting on 01 Jul 2017

Reply from The Castle Tooting

Hello My favourite type of review to wake up to in the morning. So pleased we met your expectations and thanks so much for the 5* review. Come back again soon for more of the same! Best regards Chris Kemp GM
03 Jul 2017 by
5

I love the place and the vibe there, especially in the summer, good place to be. but renting a mini castle, its a bit expensive. You would expect better service, assigned waiter for the party considering you pay for your rental. And its not cheap. Service was really bad, waiting time at least 30min for your cocktails, I wasn't impressed. I had to go and check every time if my drinks were being prepared.All I got from the waitress was "sorry my English is not good" so I couldn't even communicate my problem to her. visited The Castle Tooting on 01 Jul 2017

Reply from The Castle Tooting

Hi there. Thanks for taking the time to review us. Remember you don't have to rent a private mini castle as we have lots of other spaces for free so to say it's expensive after paying for it seems a tad unfair. We were very busy on Saturday and the Cocktail shack was in high demand, and as one knows, cocktails do take some time to make. I hope this didn't dampen your day. Anyway, I'm glad you love us really and do hope you'll be back soon for more of our Castle vibe! Best wishes Chris Kemp GM
02 Jul 2017 by
3

Very nice and we all enjoyed the food. visited The Castle Tooting on 30 Jun 2017

Reply from The Castle Tooting

Hey! Short, sweet and delicious. Thanks for the 5*'s Chris Kemp GM
01 Jul 2017 by
5

Amazing night here last night, celebrating birthday drinks! Reserved an area outside and it was beautiful, staff were so attentive, food was great, can't fault it! Definitely will be visiting again soon! visited The Castle Tooting on 29 Jun 2017

Reply from The Castle Tooting

Well hello you! Thanks for such marvellous comments and the 5* review. You're our favourite type of customer. Hope to see you back soon! Chris Kemp GM
30 Jun 2017 by
5

Unfortunately, we all found the food to be over priced (£15 for a small pice of chicken, 2 slim pieces of bacon and 3 anchovies on some iceberg lettuce?!). The service was also very slow and inattentive. Disappointing visit all in all. visited The Castle Tooting on 24 Jun 2017

Reply from The Castle Tooting

Hi There Thanks for your comments and sorry you didn't have an enjoyable time with us. We do use quality ingredients such as the chicken which is corn fed and free range, the bacon is actually pancetta and there are plenty of anchovies in the Caesar sauce. There's no excuse for the slow service so would love to hear more about this. Please feel free to email us at The Castle to provide more information. Kind regards Chris Kemp GM
26 Jun 2017 by
2

Very impressed by the make over to what is clearly a classic Tooting watering hole with a load of history. We were in the conservatory at the back which was a bit warm but the rest of the pub was very light and airy and we look forward to revisiting some time soon. visited The Castle Tooting on 25 Jun 2017

Reply from The Castle Tooting

Hello Thanks for your lovely review and comments about our pub. Glad you liked it and we'll look forward to your next visit. Regards Chris Kemp GM
26 Jun 2017 by
4

Great as always. Good atmosphere, excellent food and friendly staff visited The Castle Tooting on 23 Jun 2017

Reply from The Castle Tooting

Hey! You're great too. Thanks for your feedback and 5* review. Come back soon! Chris Kemp GM
25 Jun 2017 by
5

Very unorganised. The head baker seemed as though she did not want to be there! visited The Castle Tooting on 24 Jun 2017

Reply from The Castle Tooting

Hi We are The Castle, not The Big London Bake, which is a separate business so I will pass on your comments to the Head baker. She certainly loves being there and hosting London's 1st ever pop up bake off so am surprised you thought this. She is very strict though so maybe you just misread her. Anyway, sorry you didn't enjoy your experience. Chris Kemp General Manager
25 Jun 2017 by
1

Cracking quiz night, will definitely go again. visited The Castle Tooting on 21 Jun 2017

Reply from The Castle Tooting

Hi It's good fun isn't it? You're welcome back anytime. Thanks for the lovely 5* review. Chris Kemp GM
22 Jun 2017 by
5

Beautiful beer garden and great food. visited The Castle Tooting on 20 Jun 2017

Reply from The Castle Tooting

Hey! You're beautiful too! Thanks for your wonderful 5*'s Chris Kemp GM
21 Jun 2017 by
5

Three of us came for a meal in the dining room at 7.45. It was very busy outside but very few diners in the restaurant. We ordered a shared starter by about 8pm only to be told after 10 mins that it was not available. We re-ordered but it took another 20 mins to get the starter. The main course did come more quickly. We did speak to the manager who was very polite, did apologise for the delay and provided us with a free dessert - well done but we would have preferred our meal about an hour earlier and could not understand why it was all so slow! visited The Castle Tooting on 20 Jun 2017

Reply from The Castle Tooting

Hi Glad the issues were resolved to your satisfaction. We were exceptionally busy that day due to the heat wave so thanks for your patience with us. Hope to see you back here soon. Best wishes Chris Kemp GM
21 Jun 2017 by
3

I have had some good lunches at the Castle and decided to try it on a Saturday evening. It started well. I orded the pork collar which was very good. My wife ordered the Chicken Ceasar salad which sadly was below par. Over cooked chicken, unimaginative and a bad use of fried anchovies, the side order of chips were also overcooked and broke into tiny pieces. As the night wore on the dining area became full of people who had been drinking outside (hottest day of the year) and the atmosphere changed considerably. The highlight of the night was my wife queuing in the unisex toilets and a crashing noise coming from one of the cubicles. The participants had been locked inside and smashed the door off its hinges to get out. Two men came out of the cubicle (one a member of staff). No problem but not conducive to a night out with reasonably expensive food prices. Avoid at night. visited The Castle Tooting on 17 Jun 2017

Reply from The Castle Tooting

Hi Thanks for taking the time to review us. Just wanted to feed back that you can't change a Caesar Salad as it would no longer be a Caesar and the anchovies are certainly not fried! - Gross The crashing noise was my staff member trying to repair the lock on the door with the assistance of the customer who had reported a problem with the lock. The door is still on it's hinges so unsure what your wife was meaning. Price is always relative to the individual, but I appreciate your feedback anyway. Kind regards Chris Kemp GM
19 Jun 2017 by
2

We are regulars at the Castle and it always lives up to expectations. The food is consistently good and the staff are very friendly and attentive. visited The Castle Tooting on 18 Jun 2017

Reply from The Castle Tooting

Hey! Thanks for taking the time to review us here, such great comments. Make yourselves known to the managers as we always look after our regular customers! Best wishes Chris Kemp General Manager
19 Jun 2017 by
5

Had a great chilled out birthday evening... great food but the service was fantastic visited The Castle Tooting on 17 Jun 2017

Reply from The Castle Tooting

Hello! So pleased my staff delivered on your visit and thanks for such a great review! Come back again soon. Regards Chris Kemp GM
18 Jun 2017 by
5

Very friendly staff, nice atmosphere. Efficient service and good communication. Bar food was good as well. When I have eaten here before with our work team the food was very good for vegetarians. Would certainly come back visited The Castle Tooting on 15 Jun 2017

Reply from The Castle Tooting

Hello I could't ask for a better review thank you so much!! I hope you'll recommend us to others and we get to have you back here soon. Kindest regards Chris Kemp GM
16 Jun 2017 by
5

Great venue with fantastic outdoor space offering a choice of ambience. Table service was attentive and a wide range of wines and food is on offer. Definitely recommend visited The Castle Tooting on 15 Jun 2017

Reply from The Castle Tooting

Hi There! That's just what we're about - having different spaces for different occasions. Thanks for your lovely comments and hope you'll be back again soon. Best wishes Chris Kemp General Manager
16 Jun 2017 by
4

Fab night as always great staff, great food visited The Castle Tooting on 09 Jun 2017

Reply from The Castle Tooting

Hello! Short, sweet and fabulous! Thanks for your feedback and hope to see you again here soon. Regards Chris Kemp General Manager
11 Jun 2017 by
5

Great, friendly positive service from booking on the phone to our mealnitself - we had a large family celebration meal with predrinks. Good relaxed atmosphere and music visited The Castle Tooting on 09 Jun 2017

Reply from The Castle Tooting

Hi Thanks for such a fantastic review and I'm so glad you all had a great time here. Do visit again soon and we'll look forward to your next visit. Regards Chris Kemp General Manager
10 Jun 2017 by
5

Amazing lamb roast,brilliant cauliflower cheese.the desserts were so cute! visited The Castle Tooting on 04 Jun 2017

Reply from The Castle Tooting

Hi there I love the lamb too! Falls off the bone doesn't it? Such a lovely review and I look forward to your next visit. Regards Chris Kemp General Manager
05 Jun 2017 by
5

I reserved a table Friday morning and got a very quick response time for a Friday evening booking. Great food, great service! visited The Castle Tooting on 02 Jun 2017

Reply from The Castle Tooting

Well we couldn't ask for a better review and comments. Many thanks for the time taken to give us your review and hope to see you again soon. Best wishes Chris x
05 Jun 2017 by
5

Great experience as usual & good nibbles, definitely worth booking a table as gets busy and this is easy and free to do! Some of the staff spoke little to no english and werent able to help with simple questions (like is it table service or order at bar) but the team managers and other staff were very helpful when this happened! Reccomend for after work drinks & big group parties! visited The Castle Tooting on 02 Jun 2017

Reply from The Castle Tooting

Hello! Thanks for such a great review and feedback. Sorry to hear you had language barriers with some of my staff. Nice to hear you've recommended us for parties too. Hope to see you soon, Chris Kemp General Manager
03 Jun 2017 by
4

The place is great, big back garden, good service on behalf of the staff. Prices are not great though in terms of food. I can understand high prices for good places as this one, but the amount of food in a meal and food quality does not match the price you are paying for here. You are quite tempted to go first for dinner in a more fairly place and then visit the castle afterward only for the drinks. If it were up to me I would find the way to offer a bigger meal for the same price, or I would reduce slightly the price offering the same meal. It would still be an expensive price, but also a fair one. visited The Castle Tooting on 02 Jun 2017

Reply from The Castle Tooting

Hi there Thanks for your feedback. Price is always relative to the individual but happy to hear your lovely comments. We look forward to your next drinking session with us! Chris Kemp General Manager
03 Jun 2017 by
3

Third night in one week . Great manager , Chris, nothing is too much trouble . Best pub in south West London . Love the pub quiz too . visited The Castle Tooting on 31 May 2017

Reply from The Castle Tooting

Stop it, you're making me blush! Thanks for such a wonderful review and I look forward to your next visit. You are welcome anytime. Kindest regards Chris
01 Jun 2017 by
5

The original seating we were allocated was not suitable for eating, the table was too high and the chairs too low. It also rained and the plastic roof does not cover the whole table so again we had to move around a bit. The food and service were fantastic as always! visited The Castle Tooting on 28 May 2017

Reply from The Castle Tooting

Thanks for the 4 stars and the lovely feedback about the food and staff! If only we could control the weather..... Hope to see you here again soon. Best regards Chris
31 May 2017 by
4

Hard quiz for us, but fun especially that tasting round! Beautiful pub and yummy food. jananana visited The Castle Tooting on 24 May 2017

Reply from The Castle Tooting

Well thanks for your review and sorry you didn't win! Our quiz varies in difficulty and the rounds are all quite different so don't be shy to come back soon any try your luck again! Best wishes Chris Kemp General Manager
30 May 2017 by
4

Excellent service , great atmosphere. Great waiter . visited The Castle Tooting on 29 May 2017

Reply from The Castle Tooting

Well we love you too! Thanks for the superb review and hope to see you back here soon. Chris x
30 May 2017 by
5

Most of the food seemed heavily deep fried. Especially the chicken burger which we ordered 2 and one was twice the size of the other, both quite hard and dripping with oil. Desserts were dissapointing. visited The Castle Tooting on 28 May 2017

Reply from The Castle Tooting

HI Thanks for your feedback. Of course our fried chicken is fried but they should not have been hard and hope you mentioned this to your server at the time so it could have been rectified. Kind regards Chris Kemp General Manager
29 May 2017 by
3

A nice place but drinks are far to expensive for tooting, the mini castle's are fantastic but charging £50 is day light Robert you should at least give a complimentary bottle of wine. visited The Castle Tooting on 26 May 2017

Reply from The Castle Tooting

HI There Price is always relative to the individual and if you are price sensitive, you should always check before ordering so you can make an educated decision about weather to make a purchase or not. I'm not sure who Robert is, but again you don't have to privately hire our mini castles if you don't want to as we have plenty of other spaces for no charge. Glad you liked the place regardless and hope you'll come back to visit soon. Regards Chris Kemp General Manager
27 May 2017 by
3

The quiz at The Castle is great - the food and drink tasting round was fantastic! visited The Castle Tooting on 24 May 2017

Reply from The Castle Tooting

Aw shucks! Glad you enjoyed our Quiz and I'll pass your feedback onto Quiztopher! Best regards Chris Kemp General Manager
25 May 2017 by
5

Hired a semi-private area for our team drinks. Had a great night enjoy by all! visited The Castle Tooting on 19 May 2017

Reply from The Castle Tooting

That's great to hear, thanks very much for the 5 stars! Look forward to your return. Regards Chris
24 May 2017 by
5

Lovely venue, friendly and helpful staff, very accommodating; all this made for an amazing and memorable time! visited The Castle Tooting on 20 May 2017

Reply from The Castle Tooting

WOW! What lovely feedback, I couldn't ask for better. So pleased we met your needs and you had a great time with us, Hope you'll be back soon for more of the same. Best regards Chris Kemp General Manager
21 May 2017 by
5

It was lovely visited with my husband and two kids, only complaint I have is that I ordered green chilli curly fries from the burger shack and they were not spicy at all! More chilli next time visited The Castle Tooting on 20 May 2017

Reply from The Castle Tooting

Hi Great feedback, thank you! I will pass your comments on to the Burger Shack team so look into the recipe! You can always ask for fresh chilli and we'll provide. See you soon, Chris Kemp General Manager
21 May 2017 by
4

Really good night celebrating a birthday & engagement. Not ideal that there was only 1 toilet in use for men at some parts of the night leading to big queues but great night other than that. visited The Castle Tooting on 20 May 2017

Reply from The Castle Tooting

Hi Thanks for you lovely comments. It's a constant battle to keep our well used toilets in order. You wouldn't believe what people do and wonder why they break!! So glad you had a great time and hope you'll be back soon. Chris Kemp General Manager
21 May 2017 by
4

Quiz night is always a good night. My friends and I had a lot of fun. The host is great and the service is always top notch. Must say the shorter lady (that came to take scores and always has a headset on) is brilliant and the lady with the dyed red hair, such an asset to the team! visited The Castle Tooting on 17 May 2017

Reply from The Castle Tooting

Great! That's what a Quiz should be, fun! Quiztopher says thanks for the lovely review and he's passed your lovely comments to the two girls. We love Lou and Alice too! Chris Kemp General Manager
18 May 2017 by
5

Very pleasant and friendly atmosphere. The food was good. A nice evening had by all. Thank you. visited The Castle Tooting on 17 May 2017

Reply from The Castle Tooting

Hi You're welcome. So pleased we ticked all y our boxes and do hope you'll be back very soon! Chris Kemp General Manager
18 May 2017 by
5

Great food and service as always. visited The Castle Tooting on 14 May 2017

Reply from The Castle Tooting

Aw Shucks! Thanks for your great feedback. Chris x
15 May 2017 by
4

Delicious food. Prices high but worth the extra overtime to balance the budget!!! Welcome staff. Great environment. Service a little too slow. We will visit again. Recommended. visited The Castle Tooting on 14 May 2017
15 May 2017 by
4

Delicious food. Prices high but worth the extra overtime to balance the budget!!! Welcome staff. Great environment. Service a little too slow. We will visit again. Recommended. visited The Castle Tooting on 14 May 2017

Reply from The Castle Tooting

That's a great review thanks. I do hope you'll be back soon and you saw as value for money. Many thanks again Chris Kemp General Manager
15 May 2017 by
4

It was very good thank you you have a lovely pub with a good atmosphere. However I booked a table for 20 people and there was only room for 10, which was disappointing visited The Castle Tooting on 13 May 2017

Reply from The Castle Tooting

Hi So please you enjoyed your time here and apologies that your allocated space was not as expected. Hope to see you again soon! Chris x
14 May 2017 by
3

Food was mediocre pub food. No health options. Drinks were overpriced in relation to the experience and the fact that this is in not a club in central London. Confusing billing scheme where you are charged per shot and chase, splitting bills requires effort... The atmosphere is nice and the staff are friendly. visited The Castle Tooting on 10 May 2017

Reply from The Castle Tooting

Thanks for you feedback about the staff. Not sure what's confusing about paying your bill. It's the same everywhere? The vegan salad and vegetable soup are pretty darn health as is baked sea trout or the fricasse of vegetables. Sorry you didn't spot these on our menu, but gives you a chance to come again and try. Chris Kemp General Manager
13 May 2017 by
3

Great venue. Good service but wasn't really impressed by the food. visited The Castle Tooting on 05 May 2017

Reply from The Castle Tooting

HI There That's a shame. If you'd be so kind to elaborate more by sending a mail to castletooting@youngs.co.uk as we'd love to hear more. Kind regards Chris
09 May 2017 by
3

Love the castle, great venue , but the roast was not great. Gravy was very "neutral" in flavour and the potatoes were hard. A shame because I use the venue quite often f vast amounts of New Zealand Sauvignon Blanc and Prosecco visited The Castle Tooting on 07 May 2017

Reply from The Castle Tooting

Hi Sorry the gravy was not up to our usual standards. We were testing a new recipe. We didn't like it too much either! Hope you'll come back and gravy service will be back to normal! Chris Kemp General Manaegr
08 May 2017 by
3

Our time at this pub was great - the hut itself was perfect for us. However the toilets were out of order at times in the evening (extremely annoying for my guests to my birthday) and the queue for the bar was really long. They should invest in an outside bar for the summer months. visited The Castle Tooting on 06 May 2017

Reply from The Castle Tooting

Hi and thanks for your review! Saturday was the 4th busiest Saturday since we reopened so the toilets get abused and mean that sometimes they could be out of order due to abuse. We offer full table service outside so you should not have had to queue up at the bar and is why we don't need an outside bar. Maybe you were not aware of this? Apologies if you did not see your server. Hope you'll visit us again soon. Chris Kemp General Manager
08 May 2017 by
3

Really enjoyed our night out and the staff were very helpful and friendly visited The Castle Tooting on 05 May 2017

Reply from The Castle Tooting

Short, sweet and lovely. Thanks so much for your feedback. Come back anytime! Best wishes Chris x
08 May 2017 by
5

Really lovely dinner. Would have liked to have seen a beer card as, like a wine list, being told a ream of beer names is quite confusing if you dont know them all. We had to order several before we found one we liked as there wasnt any description and "very popular" isn't detailed enough. Otherwise very enjoyable. visited The Castle Tooting on 04 May 2017

Reply from The Castle Tooting

Hi Thanks for your lovely feedback. We are in the process of preparing our new booklet which will have all our beers listed, along with our new cocktail list too! Hope to see you back here soon. Regards Chris Kemp General Manager
07 May 2017 by
4

Brilliant experience, exceptional food and fabulous service. The Castle is a brilliant pub, serving great food. The pub most definitely cares about its customers! visited The Castle Tooting on 01 May 2017

Reply from The Castle Tooting

Well we couldn't ask for a better review. We're so glad you enjoyed yourselves and we hope to have you back here very soon. Kind regards, Junior Lindie Assistant manager
02 May 2017 by
5

Food was great and friendly service in restaurant and burger shack was fab, as usual the bar service was severely lacking ..,always the same!! visited The Castle Tooting on 01 May 2017

Reply from The Castle Tooting

Thanks for your feedback and glad you enjoyed. Sorry to hear that you have not had a good experience with the bar service but remember you can always order from your table! Regards Chris Kemp General Manager
02 May 2017 by
4

GREAT EVENING. STAFF WERE SUPER ESPECIALLY RESERVATIONS MANAGER visited The Castle Tooting on 30 Apr 2017

Reply from The Castle Tooting

Hi there, We are so pleased you had a great evening with us and thanks for a good rating an compliments to the booking manager, Kind regards, Junior Lindie Assistant manager
02 May 2017 by
5

Fabulous Sunday lunch, great food, attentive staff, a really good experience! visited The Castle Tooting on 30 Apr 2017

Reply from The Castle Tooting

Hi there We'd love to have you back too! Thanks for the rating! Kind regards, Junior Lindie Assistant manager
01 May 2017 by
5

Had lunch on Sunday it was fabulous throughly recommend it the food was delicious and the service very good will definitely return visited The Castle Tooting on 30 Apr 2017

Reply from The Castle Tooting

Hi there, We are glad you enjoyed your time with us here at the castle and would love for you to return, Kind regards, Junior Lindie Assistant manager
01 May 2017 by
5

Really accommodating and the staff were brilliant. Thanks for a great night! visited The Castle Tooting on 30 Apr 2017

Reply from The Castle Tooting

Your very welcome, we would love for you to come back for another great time! Kind regards, Junior Lindie Assistant manager
01 May 2017 by
5

I have spent the past three birthdays at the castle and usually love it - I spent a lot of time there being a local. However yesterday we had to leave after one drink because it was just not enjoyable! I'm not sure who was managing, but having music at full volume at 4.30 on a Sunday afternoon, so loud you had to shout your orders to the bar staff, was just crazy! It wasn't a nice atmosphere - not the place where you would want to sit for the rest of the day enjoying lots of food and drink as planned! Real shame. visited The Castle Tooting on 30 Apr 2017

Reply from The Castle Tooting

Hi Did you request for the music volume to be lowered? It certainly was not at full volume and 'twas I who was managing and thought the music to be at the perfect level for the volume of business. We were exceptionally busy this day and had no other comments about the music. We would have certainly lowered the volume if you'd have let us know! Hope you'll come try us again soon. Chris
01 May 2017 by
2

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