The White Bear

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Top Events @ The White Bear

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Description

Having been recently refurbished but still boasting the homely, welcoming atmosphere that made it a favourite for locals, the White Bear on Kennington Park Road is a picturesque gastro pub, full of character and vibrant life.

Having first opened back in 1780, it's one of the oldest pubs in South London and has been a champion of locally breweries for centuries. From beautifully balanced craft beers to flavoursome real ales, the bar is bursting with all the irresistible libations you'd expect to find in a warm gastro pub. Better still, the venue serves a vast array of food, ranging from freshly baked catch of the day to condiment filled burgers and belly-warming roast dinners. Food induced comas are a certainty. 

Being older than the American constitution, the venue has collected it's fair share of quaint antiques over the years. The walls are covered with old newspaper clippings and satirical cartoons of Britain's most famous politicians and figures. With cosy armchairs and leather sofas spread throughout, the fire place keeps guests snug during the winter months, while the idyllic beer garden offers a serene place for guests to cool off in the sunshine. The pub has bags of character and welcomes each guests with a warm embrace. You'll definitely leave well-fed and with a huge smile etched on your face.

What's on

To see all upcoming events view the full event calendar.


White Bear Quiz

White Bear Quiz

Every Wednesday

Hosted by professional boffins, The Quiz Team, our pub quiz is held every Wednesday from 8pm.It's just £1 to enter...

Info

No door charge
No queues normally
Happily Affordable ££
South London
No minimum age, 18 if drinking
Wheelchair Access, Disabled Toilets
None

Hours

Day Open Close Notes
11:00 23:00
11:00 23:00
11:00 23:00
11:00 23:00
11:00 00:00
11:00 00:00
12:00 22:00

Location

The White Bear
138 Kennington Park Road, London, SE11 4DJ

Area:
London

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Menus

Menus

A La Carte Download
Sunday Roasts Download
Wine List Download
Party Platters (available to pre-order only) Download


This venue serves British, Pub Food, Bar Snacks and Burgers food.

A word from the chef:
The White Bear serves a selection of classic gastro pub dishes and hearty comfort food treats.

Our Review

The White Bear Kennington - London Gastro Pub Review

The White Bear Kennington - London Gastro Pub Review

Kennington for me has always felt like the space between. While I once visited a hidden magic show, heckled at vampires in a basement and have had a few half-pints there, it's always seemed like thoroughfare on the way down to Oval, Brixton or...

Read our full The White Bear Kennington - London Gastro Pub Review review

Private Hire

Name Type Capacity
Seated
Capacity
Standing
Cost Min spend
Midweek*
Min spend
Weekend*
The Snug Private Room 20 30 Free n/a n/a
The Dining Room Private Room 60 120 Free n/a £2000
* The minimum spends are a guideline only and vary according to the day and time of the year.

(73 reviews) Show all Show fewer



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Bit short staffed so service not slick but food came out quickly, was tastey and staff very accommodating when we moved outside. Great job. visited The White Bear on 13 Aug 2017
15 Aug 2017 by
4

Hello, it was a game of two halves, the meal was delicious, the staff very attentive and friendly. Unfortunately the play we saw performed at the White Bear after the meal was awful. I do not blame the cast who did the best they could do with an excruciating script and ridiculous plot. Nick visited The White Bear on 08 Aug 2017
10 Aug 2017 by
4

Possibly the best Sunday lunch I've had in years! Fantastic service and great atmosphere too. The lamb shank sharer is off the scale- a must! visited The White Bear on 06 Aug 2017
08 Aug 2017 by
5

Food excellent, as always at the White Bear, but service really fell short on this occasion and did slightly spoil the meal (which was annoying as it was for my friend's birthday). After being seated and waiting an age we had to ask for menus and then later flag down a waiter to finally try and order (this happened again with dessert). We ordered starters which the waiter forgot and they served the mains straight away. One waitress was very apologetic about everything and they were good enough to automically remove the service charge from the bill without us having to ask but I am not sure if we will go here again (which is the shame because the kitchen is really very good). Assume problems were result of not having enough staff on to cover a busy Sunday lunch service. visited The White Bear on 30 Jul 2017
01 Aug 2017 by
2

Super venue not only for good food served by friendly staff, but for fantastic theatre upstairs. visited The White Bear on 28 Jul 2017
30 Jul 2017 by
5

Roast was INCREDIBLE and staff were very friendly. Best roast ive eaten in London... and also get the Camembert to start. Beth visited The White Bear on 16 Jul 2017
18 Jul 2017 by
5

A perfect Sunday lunch in the garden. The Youngs app wasn't working though. visited The White Bear on 09 Jul 2017
11 Jul 2017 by
5

Excellent food for our party. Lovely atmosphere. Staff friendly and pleasant. visited The White Bear on 08 Jul 2017
10 Jul 2017 by
4

The beef Wellington and cottage pie were amazing. The service was good as well. We had a lovely time. visited The White Bear on 28 Jun 2017
30 Jun 2017 by
5

Absolutely Fantastic, Food, Staff and the ambience, I really cannot recommend this place enough visited The White Bear on 18 Jun 2017
21 Jun 2017 by
5

2/3 enjoyed the food. The third person had to return the chicken as it was under done. Discount given and no fuss made when the error was pointed out. visited The White Bear on 04 Jun 2017

Reply from The White Bear

We apologise that the food was not cooked to your guest's liking but please rest assured that all raw meat at the White Bear is probed at 75 degrees as party of strict Health and Safety management procedures. If you would like to discuss the health and safety procedures undertaken at the White Bear to guarantee customer's safety, please email whitebear@youngs.co.uk. Best wishes, Charlotte (Sales and Marketing)
06 Jun 2017 by
3

Thank you for a beautiful family birthday lunch, prior to Theatre show. Good service. Excellent quality fresh, seasonal food. Will be back, Thank you ! visited The White Bear on 03 Jun 2017

Reply from The White Bear

Thank you for taking the time to provide feedback of your time at the White Bear. We're delighted that you enjoyed your lunch and the show and look forward to welcoming you back soon! Best wishes, Charlotte (Sales and Marketing)
05 Jun 2017 by
5

Didn't like that I could see the chef putting roast potatoes on plates with his hands - no gloves. Because of this I can only give one star. This put me off my meal. Soup was too salty. visited The White Bear on 21 May 2017

Reply from The White Bear

The White Bear was awarded 5/5 by a Lambeth council Health and Safety officer in March this year. As a Young's pub, there are strict health and safety management procedure in place to ensure cleanliness at all time. When all of the above is strictly adhered to, there is no need for gloves when preparing food. Please rest assured that health and safety is taken very seriously at the White Bear and at no point were you at risk. If you would like to discuss any of the above with management, please email whitebear@youngs.co.uk. Best wishes, Charlotte (Sales and Marketing)
29 May 2017 by
1

Great food, service and atmosphere. A really good South London pub! visited The White Bear on 21 May 2017

Reply from The White Bear

Thank you for the review! So pleased that you enjoyed yourself and look forward to welcoming you back again soon. Best wishes, Charlotte (Sales and Marketing)
23 May 2017 by
5

Generous Sunday lunch portions at reasonable prices! visited The White Bear on 21 May 2017

Reply from The White Bear

Thank you for taking the time to provide feedback of your time at the White Bear. We're delighted that you enjoyed your Sunday roasts and look forward to welcoming you back again soon! Best wishes, Charlotte (Sales and Marketing)
23 May 2017 by
4

HANDS DOWN THE BEST CHEESE BOARD IN LONDON. Really impressed with how geared to British items they are, and really loved the venue itself. Cutest little hidden garden which we had no idea about until we were in there!

Reply from The White Bear

Thank you for the wonderful feedback! We're delighted that you enjoyed your time here (and the cheese board!). We hope to welcome you back soon, Charlotte (Sales and Marketing)
19 May 2017 by
5

Very pleasant restaurant space and a good choice of both snacks and more elaborate menus. We enjoyed the hake and lamb dishes and sharing the 3 cheese plate. Accompanying wines by glass excellent choice too. Lovely little theatre and enjoyed a play and production that was a bit different from the norm. visited The White Bear on 13 May 2017

Reply from The White Bear

Thank you for your kind words. We're delighted that you enjoyed your theatre and restaurant experience and we look forward to welcoming you back to the White Bear soon! Best wishes, Charlotte (Sales & Marketing)
16 May 2017 by
4

Fabulous food. Marvellous beer. Great service. Charming garden. And the sun deigned to shine upon us. Which, in the company of my splendid friends and our dogs, all made for a rather wonderful birthday lunch. visited The White Bear on 07 May 2017

Reply from The White Bear

Thank you for the wonderful review! We're delighted to hear the sun shone for your birthday lunch and we hope to welcome you back to the White Bear on another occasion. Best wishes, Charlotte (Sales and Marketing)
09 May 2017 by
5

I booked a table at the White Bear for some drinks after a hard working day on a TV shoot for my crew and we couldn't have been happier with the service. We were well accommodated and the staff were friendly and very helpful. I would highly recommend The White Bear for any event and look forward to going again soon. visited The White Bear on 28 Apr 2017

Reply from The White Bear

Thank you for taking the time to review the White Bear. It was our pleasure to accommodate your party and we look forward to seeing you on another occasion. Best wishes, Charlotte (Sales and Marketing)
02 May 2017 by
5

Good night with family but it's a bit pricey, steak was tough. Service was good. visited The White Bear on 29 Apr 2017

Reply from The White Bear

Thank you for taking the time to provide feedback of your time at the White Bear. My apologies that you found the steak tough, I will be sure to pass this comment onto our chefs. Best wishes, Charlotte (Sales and Marketing)
02 May 2017 by
4

Lovely atmosphere and the staff were very friendly and helpful. Only issue it that when it got very busy it was hard to get the attention of the staff - which is understandable. visited The White Bear on 23 Apr 2017
28 Apr 2017 by
4

Food and staff excellent! Be back visited The White Bear on 21 Apr 2017

Reply from The White Bear

Thank you for your wonderful comments. We're delighted you enjoyed your time here and look forward to welcoming you back soon! Best wishes, Charlotte (Sales and Marketing)
23 Apr 2017 by
5

Great food, great service, & a great venue. Loving the baby friendly dining area and the non-smoking garden out the back. visited The White Bear on 16 Apr 2017

Reply from The White Bear

Thank you for the wonderful review. We're so pleased that you enjoyed your time here along with the facilities. We look forward to welcoming you back soon. Best wishes, Charlotte (Sales and Marketing)
18 Apr 2017 by
5

We were very well looked after ..!! Lovely meal visited The White Bear on 16 Apr 2017

Reply from The White Bear

Thank you for taking the time to review the White Bear. We're delighted that you enjoyed your meal and look forward to welcoming you back soon. Best wishes, Charlotte (Sales and Marketing)
18 Apr 2017 by
5

This was my second visit here, having been very impressed the first time for Sunday Lunch. The staff are great. The atmosphere is welcoming, relaxed and friendly. However, this time the food was a big disappointment. I, and one of my guests, had to send our main courses back because it was way overcooked or maybe just old. We were offered a free drink and new dishes. This was fine. My alternative dish was ok. Not really the standard of food I'd expect from a Young's establishment. In fact, I've never had a problem like this in a Young's restaurant before. There's always a first. visited The White Bear on 01 Apr 2017

Reply from The White Bear

Thank you for taking the time to provide feedback of your second visit to the White Bear. Please may I begin by apologising for your negative experience. As mentioned in your review, this is below not only ours but also Young's pubs standards and as a result you were reimbursed accordingly. High quality food service is of the utmost of priority so we would be grateful if you could provide a more detailed description of the food you received to whitebear@youngs.co.uk so we can investigate the matter further and improve for future parties. Kind regard, Charlotte (Sales and Marketing Co-ordinator)
06 Apr 2017 by
3

What a fantastic pub. I booked the centre room for drinks for about 50 people. The space really works, the food is amazing too. The re-fit is amazing and it's a really nice and big space visited The White Bear on 01 Apr 2017

Reply from The White Bear

Thank you for the lovely review! So pleased you enjoyed your party and the food. We look forward to welcoming you back too :) Best wishes, Charlotte (Sales and Marketing Co-ordinator)
03 Apr 2017 by
5

Great place, tasty menu & friendly atmosphere visited The White Bear on 29 Mar 2017

Reply from The White Bear

Thank you for taking the time to provide feedback of the White Bear. Your comments are appreciated and we look forward to welcoming you back soon. Best wishes, Charlotte (Sales and Marketing Co-ordinator)
31 Mar 2017 by
4

I absolutely love The White Bear. The food is fantastic, so delicious and the staff are all very friendly too. The whole pub is super cosy with a wonderful bar area and separate restaurant area. This is my go to pub in South London right now. visited The White Bear on 27 Mar 2017

Reply from The White Bear

Thank you for your kind words. We're so pleased to hear that you are a fan of the White Bear and look forward to welcoming you back soon! Best wishes, Charlotte (Sales and Marketing Co-ordinator)
29 Mar 2017 by
5

Great atmosphere, friendly staff, lovely food visited The White Bear on 26 Mar 2017

Reply from The White Bear

Thank you for taking the time to provide feedback of the White Bear. Your comments are appreciated and we look forward to welcoming you back soon. Best wishes, Charlotte (Sales and Marketing Co-ordinator)
28 Mar 2017 by
5

Went for a weekday lunch - lovely place, lovely staff, food good but wish there'd been more veggie options on the menu.. visited The White Bear on 20 Mar 2017

Reply from The White Bear

Thank you for taking the time to provide feedback of the White Bear. We're so pleased to hear that you enjoyed your time here and have taken on board your comments about vegetarian options. We have just updated our menus for Spring which features a number of wonderful vegetarian dishes. We hope you will return and sample them soon! Best wishes, Charlotte (Sales and Marketing Co-ordinator)
22 Mar 2017 by
5

Fantastic food,venue and staff highly recommended.. :-))) visited The White Bear on 18 Mar 2017

Reply from The White Bear

Thank you for taking the time to provide feedback of the White Bear. Your comments are appreciated and we look forward to welcoming you back soon. Best wishes, Charlotte (Sales and Marketing Co-ordinator)
21 Mar 2017 by
5

Massive thanks to all the staff. We all had a great time. visited The White Bear on 18 Mar 2017

Reply from The White Bear

Thank you for the lovely review. I'm so pleased to hear that you had a great time and look forward to welcoming you back soon. Best wishes, Charlotte (Sales and Marketing Co-ordinator)
20 Mar 2017 by
5

Everyone enjoyed the evening, the food,(except the pork chops which were tough and tasteless) was outstanding. Well prepared and plentiful, the staff were very attentive and polite. Our orders were well organised. We went to see the play, "The meeting" which was highly original and entertaining. The prices were reasonable for a London venue. 13 of us came up from Whitstable, and we would not hesitate to visit again for a similar performance. I would definitely recommend The white Bear, thank you to all who looked after us. visited The White Bear on 18 Mar 2017

Reply from The White Bear

Thank you for taking the time to provide feedback of the White Bear. Your comments are appreciated and we look forward to welcoming you back soon. Best wishes, Charlotte (Sales and Marketing Co-ordinator)
20 Mar 2017 by
5

Good bar food - great service. Much appreciated. visited The White Bear on 15 Mar 2017

Reply from The White Bear

Thank you for taking the time to provide feedback of the White Bear. Your comments are appreciated and we look forward to welcoming you back soon. Best wishes, Charlotte (Sales and Marketing Co-ordinator)
19 Mar 2017 by
5

Excellent food and great atmosphere only marred by both signature dishes being unavailable and another 2 of our 6 meal/desert choices also not being available. I would suggest either; mentioning this as our drinks order was being taken at the begging or better stocking up for Saturday evening. Great place but very disappointing. visited The White Bear on 11 Mar 2017

Reply from The White Bear

Thank you for taking the time to provide some feedback for your time here. All food is prepared fresh on the day so it is possible that popular dishes may run out if we are unexpectedly busy. As mentioned in your comments, the unavailable dishes should have been discussed by your server upon seating. This issue has been raised with the front of house staff who have taken steps to ensure this does not happen again. Kind regards, Charlotte (Sales and Marketing Co-ordinator)
13 Mar 2017 by
3

Great atmosphere and good food but pricy and very poor bar service! visited The White Bear on 11 Mar 2017

Reply from The White Bear

Thank you taking the time to provide some feedback of your time here. We're delighted you enjoyed the food and atmosphere. Customer service is of the utmost importance so we would appreciate it if you could submit a more detailed description of the poor bar service your received to whitebear@youngs.co.uk so we can investigate the matter in further detail. Best wishes, Charlotte (Sales and Marketing Co-ordinator)
13 Mar 2017 by
3

Loved the pies during our week!!! visited The White Bear on 10 Mar 2017
12 Mar 2017 by
5

Accommodated a big group of friends in very convivial surroundings and were very polite and friendly about us being the last to leave, despite it being close to midnight on a Monday. visited The White Bear on 06 Mar 2017
08 Mar 2017 by
4

Very friendly atmosphere, charming staff, and we all enjoyed our meal. visited The White Bear on 26 Feb 2017
02 Mar 2017 by
5

great food, lovely staff, really accommodating visited The White Bear on 28 Feb 2017
02 Mar 2017 by
5

Really nice food, great place, plenty of space....can't wait to come back when they open the garden. Ideal place to chill with friends Aleksandra visited The White Bear on 26 Feb 2017
28 Feb 2017 by
5

Outstanding - both food, service and value. Highly recommended. visited The White Bear on 25 Feb 2017
27 Feb 2017 by
5

Food is amazing, however service is very slow! Sat down and waited for 10 minutes before having to ask the waiter for drinks and then needed to keep on asking. Main meals served together but 1 meal was forgotten. Had to ask for dessert menu once plates were cleared! visited The White Bear on 19 Feb 2017

Reply from The White Bear

Thank you for taking the time to review the White Bear. I apologise that the service you received was not up to standard. Customer experience is of utmost importance so we would be grateful if you could send an email to whitebear@youngs.co.uk with the time and day of your visit included so we can investigate the matter further. Best wishes, Charlotte (Sales and Marketing Co-ordinator)
22 Feb 2017 by
3

Lovely atmosphere. Buzzy and the decoration eclectic and interesting. Great staff, personable, patient and polite! Food excellent, and hot when it arrived! Pub is very conveniently located just yards from Kennington tube station. visited The White Bear on 18 Feb 2017

Reply from The White Bear

Thank you for the wonderful review! So pleased you enjoyed your time here and we look forward to welcoming you back soon. Best wishes, Charlotte (Sales and Marketing Co-ordinator)
20 Feb 2017 by
5

Brilliant venue and very friendly helpful staff visited The White Bear on 18 Feb 2017

Reply from The White Bear

Thank you for taking the time to provide a review and for the lovely comments. I will be sure to share these with the rest of the staff. Best wishes, Charlotte (Sales and Marketing Co-ordinator)
20 Feb 2017 by
5

I know this local (to me) pub very well and cannot recommend it highly enough for both small groups, large events, eating drinking... I recently held my 30th birthday at this venue, a sit down meal for 54, and I could not fault anything about the night. The food was great, flexibility on music, décor and all those little touches was excellent and the service - faultless. The service was actually the part both I and all of my guests rated most highly; intelligent, efficient and more than friendly at all times. I will be back for another big event soon! visited The White Bear on 18 Feb 2017

Reply from The White Bear

Thank you for taking the time to review your time at the White Bear. It was our pleasure to host your event and look forward to welcoming you back soon! Best wishes, Charlotte (Sales and Marketing Co-ordinator)
20 Feb 2017 by
5

This is a great pub so surprised it was not more packed when we went this week, The waiter was great. The chef shouting at his French assistant for oeuf's less so and we waited quite a while for the mains when it was not that busy. Brownie a little dry also. Not rushing back next week enough other local places, sorry visited The White Bear on 14 Feb 2017
16 Feb 2017 by
2

Friendly helpful staff...nice food ...good atmosphere..overall a really good experience ! Jane visited The White Bear on 11 Feb 2017
13 Feb 2017 by
4

Delightful little theatre, helpful friendly staff. Only downside is that trying to contact them by phone seems to be impossible visited The White Bear on 10 Feb 2017

Reply from The White Bear

Thank you for taking the time to provide feedback about your time at the White Bear. Apologies that you were unable to contact us via telephone. Office hours are 10am-6pm, Monday-Friday. If you wish to contact us outside of these hours, I would recommend emailing whitebear@youngs.co.uk and a member of management will respond within 24 hours. If you wish to book, our booking system on the website (www.whitebearkennington.co.uk) is active 24 hours a day and will auto-confirm bookings under 10 guests. We do aim to answer all telephone calls within opening hours but if this is not possible, please accept our apologies and get in touch via one of the methods stated above. Best wishes, Charlotte (Sales and Marketing Co-ordinator)
13 Feb 2017 by
5

Great place, great service and great food! visited The White Bear on 10 Feb 2017

Reply from The White Bear

Thank you for taking the time to provide feedback about your time at the White Bear. Such lovely comments, I will sure to pass these on to the rest of the team and we look forward to welcoming you back soon! Best wishes, Charlotte (Sales and Marketing Co-ordinator)
13 Feb 2017 by
5

Great service, hopefully you will keep building your rep so you are full from front to back at weekends! visited The White Bear on 04 Feb 2017

Reply from The White Bear

Thank you for taking the time to provide feedback. It's great to hear that you are a fan of the refurbished White Bear and have no doubt we will fulfil that aim! Hope to see you again soon. Best wishes, Charlotte (Sales and Marketing Co-ordinator)
06 Feb 2017 by
5

We had a group dinner at the White Bear this past Sunday for my club. There were 45 of us. The food was great and the service very friendly. Organising the dinner was also simple. Their online pre-order form was easy to use and very helpful. Thank you! Darren visited The White Bear on 22 Jan 2017

Reply from The White Bear

Hi Darren, Thank you for taking the time to provide some feedback, especially regarding the booking process. It was our pleasure to cater for your party and hope to do so again in the near future! Best wishes, Charlotte (Sales and Marketing Co-ordinator)
24 Jan 2017 by
5

Delicious ale and really incredibly tasty food! The chicken and leek pie was so good! visited The White Bear on 20 Jan 2017

Reply from The White Bear

Thank you for the lovely feedback! So pleased you enjoyed the beer and the food. We look forward to welcoming you back soon! Best wishes, Charlotte (Sales and Marketing Co-ordinator)
22 Jan 2017 by
5

Well where do I start We arrived and it took 20 mins to get servers at the bar, not enough staff. The pints where not filled to the top so short measures. We were shown to our table to find the aircon on in Jan, we asked for it to be turned off 4-5 times it wasn't until others complained that it was finally turned by this time we had moved tables. The service was rubbish we wanted to order a round of drinks we ordered 1 drink and before we could order the next the waiter ran away. We finally got to order drinks again short measures. Well the food we the starters where bland and lacking and some what small. The pies where nice but one of us had the pork , small chop Small amount of vegetables, which were cold no potatoes , When we complained the waiter just made a joke of it and said all he could hear was it was fantastic ( shame it wasn't as high hopes) In all would not rush back and the fact it's run by youngs makes it more scandalous. It wasn't cheap. visited The White Bear on 13 Jan 2017

Reply from The White Bear

Thank you for taking the time to provide feedback. We pride ourselves on good service and high quality food so would like to investigate this matter further. We would appreciate it if you could email us directly at whitebear@youngs.co.uk. Best wishes, Charlotte
15 Jan 2017 by
1

The food was not bad, but we were asked how we would like our meat cooked and then when the food arrived this had been ignored and no one seemed very willing to rectify. Otherwise food was nice, but service was very slow. visited The White Bear on 08 Jan 2017
10 Jan 2017 by
3

We came in on Sunday with a party of 12 as part of my husband's 50th birthday celebration. The atmosphere was chilled and lovely, the staff were great, and everyone's food was fabulous. Gammon was really thick and the fat chips were perfect. I think I was the luckiest person though, as I had the most STUNNING Barley and Oxtail Risotto. I can honestly say I would cross London to have that dish again. That kind of cooking takes care, time and a bit of love. I could barely hold a conversation while eating it! Great pre booking customer service from Charlotte, who checked in with me a couple of times to discuss my booking. Well done to everyone involved. I'm an actor and have never seen anything at the White Bear. I will make a point of it now, just so I can eat here again x visited The White Bear on 08 Jan 2017

Reply from The White Bear

Thank you for taking the time to review the White Bear. It was our pleasure to accommodate your party and I'm so pleased to hear that you all had a wonderful time. As for the theatre, it's an absolute must! Please visit their website http://whitebeartheatre.co.uk/ for listings. Hope to see you again soon! Best wishes, Charlotte
10 Jan 2017 by
5

Really beautiful interior post-refurbishment (particularly at the back), absolutely love it! There was some confusion amongst the staff as there had just been a menu change, plus there were no fish cakes, which my friends had been really looking forward to. Vegetarian options were lacking, which was disappointing. However, the consensus was that the food was good, and the interior and friendliness of the staff created a super ambience. Will certainly visit again at some point. visited The White Bear on 07 Jan 2017

Reply from The White Bear

Thank you for taking the time to provide some feedback. I'm so pleased to hear that you approve of the refurbishment. It's a shame that the menu was not to your taste but I'm glad you enjoyed your meals overall. Apologies that the fishcakes were not available on the day. We use only fresh produce so it is possible that popular dishes may run out on busy days. We look forward to welcoming you back on another occasion. Best wishes, Charlotte (Sales and Marketing Co-ordinator)
09 Jan 2017 by
4

We had an absolutely amazing time at the White Bear. It was a wonderful evening. The staff were brilliant, friendly and willing to help. The food was lush and the atmosphere was relaxed and cosy. We will definitely be returning! Thank you all! visited The White Bear on 06 Jan 2017

Reply from The White Bear

Thank you for the wonderful review! So pleased to hear you enjoyed yourselves, I will be sure to pass your feedback onto the rest of the staff. We look forward to welcoming you back soon. Best wishes, Charlotte (Sales and Marketing Co-ordinator)
09 Jan 2017 by
5

If by 'party' they mean have dinner then The White Bear put on an OK evening. However I'd suggest this was an incredibly misleading description not far short of deceit. Food was OK...underwhelming compared to the pre event billing, but not bad in itself. Jazz singer...one person was in a corner but didn't catch our attention until we were leaving...a bit too subtle and way, way short of a NYE party act. Service was a new low for me. Never have I been asked if we'd had our main course, seconds after ordering dessert...by the same person. A lost soul. A massive disappointment of a NYE mostly because the evening was claimed as a burlesque party...and was nothing other than dinner in a pub. Is it too strong to use the word 'liars'? The upside is that at least we caught the last train, having left by 11. Happy New Year. visited The White Bear on 31 Dec 2016

Reply from The White Bear

I'm sorry to hear that you were not satisfied with our service on New Year's Eve. In no way did we intend to mislead you. We advertised a Parisian themed set menu, a live jazz musician and a themed cocktail menu which was exactly what was delivered. This was not a ticketed event so essentially it was just a nice evening at the pub which myself and the rest of the staff put a lot of effort into organising. I'm sorry that this was not to your liking and that the service you experienced was not up to standard. If you would like to discuss this further with the general manager, please email whitebear@youngs.co.uk. Best wishes, Charlotte
02 Jan 2017 by
2

Great food and service. Will be back. visited The White Bear on 26 Dec 2016

Reply from The White Bear

Thank you for taking time to provide some feedback. I'm so please you enjoyed our food and hospitality and look forward to welcoming you back soon! Best wishes, Charlotte (Sales and Marketing Co-ordinator)
28 Dec 2016 by
5

We booked for 4 people on Thu 22nd. When we arrived the dining area was taken over by one Christmas party of 30 people and another of 15. We were between them next to the music system which was loud. The two parties were drunk and shouting and eventually started singing, banging on the tables and dominating the space. This is fine given that they were celebrating Christmas but it would have been good when we booked to tell us that there were two large parties and us. As it is, we couldn't hear each other speak, had to ask for the music to be turned down and left without pudding because we'd had enough. Of course people want to have fun but allow people to make an informed choice. We'd have come on another night. visited The White Bear on 22 Dec 2016

Reply from The White Bear

I would like to begin by apologising for your experience on Thursday 22nd December. We strive to delight our customers no matter how big or small so am terribly sorry that it wasn't achieved on this occasion. I have taken your comments on board and will use them to create a better experience in future. Best wishes, Charlotte (Sales and Marketing Co-ordinator)
25 Dec 2016 by
3

This was my second visit , and I found it much better than the first . The bar man was great and made us welcome . The meal was very nice . We will be back again visited The White Bear on 21 Dec 2016

Reply from The White Bear

Thank you for the feedback. I'm so pleased you had a great time and enjoyed our food and hospitality. We look forward to seeing you again soon! Best wishes, Charlotte (Sales and Marketing Co-ordinator)
23 Dec 2016 by
5

Really great food, attentive service and the refurbishment is 100 times better. New local for our office! visited The White Bear on 20 Dec 2016

Reply from The White Bear

Thank you for the wonderful feedback! So pleased you approve of our new look and look forward to seeing you again soon. Charlotte (Sales & Marketing Co-ordinator)
22 Dec 2016 by
5

Exceptional service, managed a big group of us with ease, visited The White Bear on 14 Dec 2016

Reply from The White Bear

Thank you for the wonderful feedback. I'm so pleased that you enjoyed yourselves and will be sure to pass your comments onto the team. We look forward to welcoming you back soon! Best wishes, Charlotte (Sales and Marketing Co-ordinator)
16 Dec 2016 by
5

Fantastic service from all the staff in helping to organise and execute the event. Much thanks to all involved. Great food, great service, and all my guests had a great time. Will definitely be back more often. visited The White Bear on 09 Dec 2016

Reply from The White Bear

Thank you for the wonderful feedback. I'm so pleased that you enjoyed yourselves and will be sure to pass your comments onto the team. We look forward to welcoming you back soon! Best wishes, Charlotte (Sales and Marketing Co-ordinator)
15 Dec 2016 by
5

Hi Overall event went well. All the communication pre event was well organised. However, on the day we had to wait an hour for the starter to be be served. The staff kept promising it was arriving every 10 minutes. Overall the feedback from the group was good food and ambiance but service needs to be brought up to speed for group bookings. Glenn visited The White Bear on 11 Dec 2016

Reply from The White Bear

Thank you for taking the time to review the White Bear. I'm glad you enjoyed the food and the ambience but apologise that your party was left waiting so long. I understand that it was busy on the day which lead to a slower than usual service in the kitchen. We have taken your comments on board and will take steps to ensure that the service is improved for future events.
13 Dec 2016 by
3

The service was very slow and it wasn't that busy, we went on a Saturday lunch time. The chips were very greasy they had to be sent back. We ordered the sea bass and that also had to go back as the dish was swimming in grease. All the main dishes didn't come at the same time, one of the main dishes arrived 5-10 mins after we received the other meals. It's ashame as this pub is close to my house and was hoping it would have been better, I would go for a drink but I will not go back for food. visited The White Bear on 03 Dec 2016

Reply from The White Bear

Thank you for taking the time to provide feedback. We pride ourselves on good service and high quality food so would like to investigate this matter further. We would appreciate it if you could email us directly at whitebear@youngs.co.uk
05 Dec 2016 by
2

Great birthday night at the White Bear. Lovely atmosphere, busy night. Wish could have stayed longer. visited The White Bear on 25 Nov 2016

Reply from The White Bear

Thank you choosing the White Bear as the venue for your birthday celebration and for the fabulous feedback! So pleased you had a great time and look forward to welcoming you back soon.
05 Dec 2016 by
5

Great food, great service and great atmosphere. We will be back. ... visited The White Bear on 20 Nov 2016

Reply from The White Bear

Thank you for taking the time to provide feedback. We're delighted that you enjoyed yourself and look forward to seeing you soon!
22 Nov 2016 by
5

Spacious bar, good food and warm and friendly staff. visited The White Bear on 18 Nov 2016

Reply from The White Bear

Thank you for taking the time to review our business. We look forward to welcoming you back soon!
20 Nov 2016 by
5

We loved the new look, the atmosphere was welcoming and the service was very good; friendly and helpful. The food was good on the whole, and when we suggested the beef could have been softer, we felt this was taken on board. We hope so, as there is a real need for a good restaurant in this area. We will be back and wish The White Bear all the best for the future. visited The White Bear on 06 Nov 2016

Reply from The White Bear

So pleased you approve of our new look! Thank you for the feedback, we look forward to welcoming you back soon.
08 Nov 2016 by
4

We sat near the kitchen where a large argument occurred which made me and my party uncomfortable. Understand that frustration happens but it would be better in a more private area visited The White Bear on 30 Oct 2016

Reply from The White Bear

Thank you for the feedback, we are currently investigating the issue and will take steps to ensure this does not happen again. We take customer service and satisfaction very seriously and hope that you will give us another chance to display this.
01 Nov 2016 by
3

Our waitress Els from Virginia is wonderful. Great to have the pub back and great food, thank you. visited The White Bear on 28 Oct 2016

Reply from The White Bear

Thank YOU for the lovely feedback! Will be sure to pass your comments onto Els.
30 Oct 2016 by
5

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