Opium

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Description

Before you can contemplate trying the incredible cocktails and delicious food, you've got to locate Opium. A secret bar if ever there was one; find the nondescript green door and head up the long dark stairway to the cool and chic setting above.

Opium Cocktail Bar & Dim Sum Parlour is a chic, hidden venue in the heart of Chinatown. Run by experienced London bar moguls Dre Masso and Eric Yu, Opium certainly has some pedigree behind it. The decor is oriental themed but again keeps an element of freshness with a twist that makes it modern and current; metal finishes on miss-match Chinese furniture gives Opium, a contemporary London feel that is very welcome. Expect 3 floors of amazing Asian cocktails and a selection of dim sum - just a little teaser to get your appetite going.

The drinks list and ingredients for food dishes will change seasonally to reflect their freshness, a great selling point. Perfect for a fine dinner and drinks evening, Opium would certainly impress a date or be a good place to have a meal with friends. Fire-cracker cocktails set the evening off with a bang, alongside some stunning dim sum nibbles; expect a cool and trendy crowd, who are distinctly in the know, how else would they have found this Chinatown gem?

Info

Hours

Day Open Close Notes
17:00 01:00
17:00 01:00
17:00 02:00
17:00 03:00
17:00 03:00
17:00 03:00
17:00 00:00

Location

Opium
15-16 Gerrard Street, Chinatown, London, W1D 6JE

Area:
Central London

Nearest station:
Leicester Square (Tube)
Open in Citymapper
Open in Google Maps

Menus

Drink Prices Price
Bottle of Lager (330ml) £5.80
Cocktail £10.50
Spirit and Mixer (50ml double shot and mixer) £8.50
Glass of Wine (175ml measure Large ) £7.20
Bottle of House Wine £28.00
Bottle of Champagne £65.00

Menus

Opium Sample Cocktail Menu Download
Opium Sample Food Menu Download


This venue serves Asian/Oriental, International, Vegetarian Friendly and Vegan Friendly food.

A word from the chef:
Opium fuses classic Chinese dim sum and other dishes with a contempary London twist, adding new additions to older staples. Try their Dim Sum platter at £16 with siu mai and har gau or their Cantonese barbecue pork bun at £6.

Our Review

Opium Chinatown - London Cocktail Bar Review

Opium Chinatown - London Cocktail Bar Review

Hidden in the heart of Chinatown, Opium Cocktail Bar & Dim Sum Parlour is a secretive spot for late night foodies, boozies, and trendsetters from all around London. Set in arguably the most touristy district of London, Opium is a gem among this...

Read our full Opium Chinatown - London Cocktail Bar Review review

Private Hire

Name Type Capacity
Seated
Capacity
Standing
Cost Min spend
Midweek*
Min spend
Weekend*
The Den Private Room N/A 35 £800 £1.2k
The Apothecary Private Room N/A 40 On Request £1.8K
Venue Venue Hire N/A 120 £8k £10k
* The minimum spends are a guideline only and vary according to the day and time of the year.

(181 reviews) Show all Show fewer



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{{reviewWidget.review}} {{reviewWidget.userName}} visited {{reviewWidget.venue}} on {{reviewWidget.visited}}
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It's hard to believe when walking down Gerrard Street in China Town that tucked away up on the 2nd floor above the jade green door is this gem of a bar called Opium. Gorgeous decor, tasty off beat cocktails and wonderful staff who go the extra mile to make sure you have a great time. The Peony Bar is a perfect place for a party/hen party. The cocktail masterclass is a must! lorraine_milne visited Opium on 17 Jun 2017
20 Jun 2017 by
5

Great night, we got the booth on the 3rd floor. Good service and delicious dumplings. Interesting characters working there - but in a good way! visited Opium on 16 Jun 2017
18 Jun 2017 by
4

Great dim sum, great cocktails - maybe a bit pricey for what it is but the atmosphere, the staff and everything was nice. visited Opium on 15 Jun 2017
17 Jun 2017 by
4

great cocktails and atmosphere will be visiting again soon! Alicia visited Opium on 22 May 2017
08 Jun 2017 by
5

One of my favorite cocktail places in Soho Cosma80 visited Opium on 06 Jun 2017
08 Jun 2017 by
5

The food was excellent, in particular the pork buns were some of the best I've had in this country. The cocktails were also delicious, and the service was very friendly and attentive. Evelyn visited Opium on 02 Jun 2017
07 Jun 2017 by
5

Love Opium, great cocktails, great music, great atmosphere, great staff! Big shout to Jose for remembering me each time I come in and welcoming me like a friend. I'll be back very soon and I'll also continue to recommend Opium to anyone who asks where to go for a great night out! visited Opium on 03 Jun 2017
05 Jun 2017 by
5

Great night and great service visited Opium on 03 Jun 2017
05 Jun 2017 by
4

Really great sushi, authentic japanese with very fresh fish. visited Opium on 31 May 2017
02 Jun 2017 by
5

Cool bar, excellent cocktails and service. Dim sum was also good. Men's toilet could smell a little better, though. visited Opium on 31 May 2017
02 Jun 2017 by
4

What a fab little find this place is. The service excellent, cocktails lush and the Dim Sum superb. We will be back. visited Opium on 12 May 2017
01 Jun 2017 by
5

Had a great night at opium. Fantastic share platters of dumplings and good selection of cocktails. Will be going again! visited Opium on 27 May 2017
29 May 2017 by
5

Great service... really good night Dashiel visited Opium on 27 May 2017
29 May 2017 by
5

The best dumplings in London! Do not miss out! Perfect for pre/post musical dinner. Nor expensive but star class! Alexander & Veronica visited Opium on 26 May 2017
28 May 2017 by
5

Amazing food and drinks, little tricky to find as you may walk straight past it...the sign is a small but if you use google maps then you'll be fine visited Opium on 26 May 2017
28 May 2017 by
5

This place was amazing! A large group of us came as part of a bride to be party and Opium was perfect. Cocktails were wonderful and the Dim Sum platters were outstanding. We had a mix of Traditional Dim Sum and Vegetarian and some side dishes and I can not tell you enough how good the food was. Opium staff were fabulous too, super friendly and helpful and always on hand. I certainly recommend this venue Leah visited Opium on 20 May 2017
22 May 2017 by
5

We love Opium and go there all the time. This time we got stuck at a table for 2 when there were 4 of us, in the middle of the floor. It was tiny and as we were eating, too squashed and things kept falling off the table as there was just no space. We asked to be moved and were told no, although we were later moved. It was really disappointing as I booked in advance to ensure we could get a table as we were eating there. Didn't make me want to go back next time. Disappointing. visited Opium on 20 May 2017
22 May 2017 by
4

Great cocktails and food/music . Highly recommended . Nikki visited Opium on 20 May 2017
22 May 2017 by
4

Great service and dim sum! visited Opium on 19 May 2017
22 May 2017 by
5

Great ambience, friendly staff, good platters visited Opium on 19 May 2017
21 May 2017 by
4

Great atmosphere for dates and relaxing drinks with friends. Excellent cocktails and dim sum. chirag visited Opium on 18 May 2017
20 May 2017 by
4

Small and Cosy. I ordered The Devil Doctor which looked very interesting and my friend ordered Opium No6. It was an experience. Theonymfi visited Opium on 16 May 2017
19 May 2017 by
5

Great place, fantastic cocktails, both good for date and night out with friend. visited Opium on 17 May 2017
19 May 2017 by
5

Wonderful place and decoration. Very nice service . Will definitely recommend to friends ! visited Opium on 16 May 2017
18 May 2017 by
5

brilliant atmosphere, friendly staff, great food and drink visited Opium on 13 May 2017
17 May 2017 by
5

great service and cool place - all good ;) visited Opium on 13 May 2017
15 May 2017 by
5

It was my partners birthday surprise dinner and she loved it. Friendly and efficient staff serving fantastic dumplings and great cocktails. Great hideaway bar, we shall be returning. visited Opium on 13 May 2017
15 May 2017 by
5

The three of us had a lovely evening. Service was amazing and the dim sum was really really good! Already planning our return visit. Loved the music and the atmosphere in the peony bar. Thank you visited Opium on 13 May 2017
15 May 2017 by
5

Second visit to Opium, we pre-booked for four and were given a choice of places to sit. Good music, really excellent cocktails and the staff were friendly and helpful. We will be back elsiep visited Opium on 13 May 2017
15 May 2017 by
5

Great cocktails, food and atmosphere. Will definitely be going again. visited Opium on 12 May 2017
14 May 2017 by
5

Great dim sum, excellent cocktails! visited Opium on 12 May 2017
14 May 2017 by
5

Great little gem with amazing cocktails and friendly staff! visited Opium on 09 May 2017
11 May 2017 by
5

Cocktails were amazing and the waiting staff really cool and friendly. We missed out on the 'secret' bar experience though as the door was open with doorman outside. Would have been fun to have been buzzed in. Zoe visited Opium on 06 May 2017
08 May 2017 by
4

It was a tad too dark...struggled to see the menus!!!! visited Opium on 06 May 2017
08 May 2017 by
5

Great cocktails, food and atmosphere - really nice evening! visited Opium on 06 May 2017
08 May 2017 by
5

Great place, will come back again visited Opium on 05 May 2017
08 May 2017 by
5

Great venue comprising something of an oasis in the Friday Night mayhem that is Soho. Drinks and service were also top class. visited Opium on 05 May 2017
08 May 2017 by
5

Really great service and rinks were fab visited Opium on 05 May 2017
07 May 2017 by
5

Whilst we had a good time inside, the process of getting in was unpleasant. We had a booking and the bouncer was quite interrogative which was not nice and that put a dampener on our moods. Whilst I understands it's a speakeasy and there should be an air of secrecy, I don't think this is the way to go about conserving it. visited Opium on 05 May 2017
07 May 2017 by
3

Usually love Opium but a bit disappointed this time; dumplings not as good usual visited Opium on 05 May 2017
07 May 2017 by
4

Had a very good night here last Friday. Really good atmosphere & excellent dim sum & cocktails. Highly recommend. visited Opium on 28 Apr 2017
02 May 2017 by
4

Very good. Thoroughly enjoyed ourselves. Cheers! visited Opium on 27 Apr 2017
29 Apr 2017 by
4

Really lovely staff and fab cocktails! Great place to start a fancy night in London visited Opium on 22 Apr 2017
27 Apr 2017 by
4

Great decor. Lovely cocktails. The dim sum was delicious and just enough to keep hunger away/the cocktails taking hold. The guy who took our orders was very attentive, informative and a pleasure to chat to. visited Opium on 22 Apr 2017
24 Apr 2017 by
5

I had a large group of people and despite being fully booked, Opium made special accommodation for my group, and when more than expected turned up, they were able to make it work. Drinks were fantastic, and venue was incredible. A special thanks to the staff who tolerated our eclectic crowd and especially the doorman who was very friendly and polite. visited Opium on 22 Apr 2017
24 Apr 2017 by
5

Great venue with delicious but very expensive and small cocktails (£11-17 per cocktail), they only serve Dim sum but its amazing dim Sum a Platter of around 10 mixed dim sum costs £16 it was filling, fresh and tasty. loved the idea of the Jade door however the door was open so wasn't able to have the full experience of being buzzed up. However the decor was amazing were a bit early to comment on atmosphere but the service was impeccable. probably wouldnt go back as for VFM I would prefer the Bling pig or VOC grill for better cocktails and more selection of food. visited Opium on 21 Apr 2017
24 Apr 2017 by
4

Great service and food but was very noisy when we were there on a Friday night - would have been quieter if they had turned down the music. visited Opium on 13 Apr 2017
20 Apr 2017 by
4

Always enjoy spending an evening at opium bar! Makes anyone feel trendy with that slick of a vibe. The bouncer too is a classic gent! visited Opium on 13 Apr 2017
15 Apr 2017 by
5

Great welcome from the whole team and very attentionate service from our barman. The booking process was a little confused with someone calling me the day before to ask if the provisional booking would be confirmed when I was not provisional at all and I had even received a confirmation email, but communication was very pleasant all the same. Claire visited Opium on 12 Apr 2017
14 Apr 2017 by
4

Had a great time, the absinthe colada and the coffee/cream/chocolate one were fab, will defo come again visited Opium on 08 Apr 2017
10 Apr 2017 by
5

Great cocktails & dim sum, super friendly staff & a fantastic atmosphere. Highly recommended! visited Opium on 08 Apr 2017
10 Apr 2017 by
5

Just average. The music was to loud and without a sense. It was a mixture of different styles. The drinks were quite nice. One of my guest said to the staff that he didn't like his drink without a resolutive response. visited Opium on 08 Apr 2017
10 Apr 2017 by
3

Had an amazing night at opium. Drinks were delicious and looked amazing. Food was gorgeous and the atmosphere was electric. We will definitely be back!!. :) :) visited Opium on 06 Apr 2017
08 Apr 2017 by
5

Love this place. Great food, drinks and service! Tim visited Opium on 05 Apr 2017
07 Apr 2017 by
5

I love this bar. The setting, the service, the food and the price-point are all perfect. visited Opium on 04 Apr 2017
06 Apr 2017 by
5

The choice of food is limited to about 8 varieties of Dim Sum,but they were all delicious. There is a wide variety of cocktails and the ones we tried were great tasting. The atmosphere is buzzing and the service is amazing- very attentive waiters. visited Opium on 01 Apr 2017
03 Apr 2017 by
4

Fab cocktails and a lovely quirky bar. Dim sum was ok. Service was extremely slow though and the bill was very big . It was a good night out and I would return, although only once in a while as I think it's a very expensive place to eat and drink all night ......., I think I had 3 pieces of dim sum and some cocktails and ended up at £75 each. visited Opium on 31 Mar 2017
03 Apr 2017 by
3

Great place for a conversation Philip visited Opium on 01 Apr 2017
03 Apr 2017 by
5

The cocktails were really good and the service was excellent. However the toilets were disgusting. visited Opium on 01 Apr 2017

Reply from Opium

Thank you for reviewing your last experience with us at Opium. We are glad you enjoyed our cocktails and service however we are disappointed to learn that the toilets were not up to standard. We are enforcing regular checks to all of the toilets in the venue to ensure that they are kept in a clean and usable state. We will also pass on your message to the bar team to help assist with future training. We hope you do join us again in the near future. Kind regards, Opium team
03 Apr 2017 by
3

Had a fantastic night here on Saturday. Food was great. Cocktails amazing. Staff could do no more for our group of 10 and I would highly recommend a visit David visited Opium on 01 Apr 2017
03 Apr 2017 by
5

Jack was excellent - really enjoyed the bar! Thank you visited Opium on 31 Mar 2017
02 Apr 2017 by
5

Best dumplings ever and lovely cocktails. visited Opium on 31 Mar 2017
02 Apr 2017 by
5

pricey, but amazing atmosphere, cool drinks and lovely staff! had an overall great evening :-) visited Opium on 31 Mar 2017
02 Apr 2017 by
4

Lovely!! The cocktails were delicious, the dumplings were delight and the staff were lovely. Will definitely be back :) visited Opium on 29 Mar 2017
31 Mar 2017 by
5

I highly recommend Opium, I recently celebrated my birthday in the Pheony room. The staff here are exceptional and we're extremely helpful and communicative with my initial enquiries through to managing my booking (which I changed three times). In addition my guests and I were an annoying 45mins late yet Opium made an allowance despite the bar being full. Both the duck and prawn dumpling were delious; the casing was a little to thick for my taste but that's personal preference. I would have given Opium 5 stars however the eclectic selection of music (retro rap through to heavy metal) was too random for our taste and didn't lend itself to the 'uber cool' ambience this place has created. A consistent flow of music genres that work back to back would be preferred, something softer that metal that's for sure. Despite this I'll certainly be back, loved Opium, its a hidden gem behind a Jade door. visited Opium on 03 Mar 2017
30 Mar 2017 by
4

Amazing customer service provided. Great ambience and cocktails. visited Opium on 25 Mar 2017
27 Mar 2017 by
5

Celebrated my birthday and it was amazing in peony bar visited Opium on 25 Mar 2017
27 Mar 2017 by
5

Love this place, great vibe, prices and ambience! Melisa visited Opium on 24 Mar 2017
27 Mar 2017 by
5

Great place and great food. visited Opium on 24 Mar 2017
26 Mar 2017 by
5

Great place for a few drinks and dinner. visited Opium on 23 Mar 2017
26 Mar 2017 by
4

Great food and service. Recommended JENNA visited Opium on 24 Mar 2017
26 Mar 2017 by
5

Nice atmosphere and great cocktails. visited Opium on 23 Mar 2017
25 Mar 2017 by
5

It's a great bar, but the dim sum menu is limited to only a few types of dumplings. I'll recommend for drinks but not for a pre theatre meal. visited Opium on 22 Mar 2017
24 Mar 2017 by
2

great, but VERY expensive. 4 cocktails and 2 dim sum platter + service charge (automatically added to the bill) came to £100 visited Opium on 21 Mar 2017
23 Mar 2017 by
4

Great staff, fantastic Dim Sum and very vibrant- great end to a good night out visited Opium on 18 Mar 2017
21 Mar 2017 by
5

An excellent experience. When we first arrived we were shown to a small table really only big enough for 2 (there were 3 of us), but perhaps the gentleman who greeted us latched on to our query as to whether the table would be big enough for both drinks and Dim Sum as he soon returned and offered to move us to another area. He took us to the cocktail bar which at first appeared quite dark, but when the eyes grew accustomed it turned out to be an excellent alternative - sitting at a wide bar watching the barmen mix their cocktails. I have never eaten Dim Sum before, but the two platters we ordered were very tasty, and our guest (who has eaten Dim Sum many times) said they were the best she has ever had. The music and ambience were not at all what you would expect - but both were really good and a refreshing change to what might otherwise be expected. We had booked for 5.00 pm (opening time) as we were going on to a show, but the atmosphere was there right from the start, and we were surprised at the number of people queuing up the stairs waiting to get in when we left. All in all, a great experience in a querky, yet warm and friendly setting. Will certainly return. visited Opium on 18 Mar 2017
20 Mar 2017 by
5

Thank you for a lovely time. Lindsay visited Opium on 18 Mar 2017
20 Mar 2017 by
5

Great cocktails, staff and atmosphere. Music a little too loud for conversation sometimes. visited Opium on 18 Mar 2017
20 Mar 2017 by
5

Brilliant! Delicious food and excellent cocktails! visited Opium on 18 Mar 2017
20 Mar 2017 by
5

cocktails were ok, nothing special. Music was good visited Opium on 17 Mar 2017
19 Mar 2017 by
3

Good service, cocktails and food were great visited Opium on 17 Mar 2017
19 Mar 2017 by
5

Fantastic service and delicious cocktails, really lovely evening. Brilliant Birthday evening for my friend and I. Thank you. Louisa visited Opium on 14 Mar 2017
16 Mar 2017 by
5

The team were attentive without being overbearing and Jeremy was knowledgeable, entertaining and informative. We had a great team activity, tried to invent new cocktails, and had a fun and educational time :) Thank you to Jeremy and his team for hosting us and giving us their full attention. visited Opium on 14 Mar 2017
16 Mar 2017 by
5

Amazing place but the service was a bit forgetful. It was Saturday night and very busy but it's an expensive place so we would expect tight service. visited Opium on 11 Mar 2017
13 Mar 2017 by
4

Loved Opium. The dim sum is fantastic and it's a unique vibe. Only issue is that we didn't realise you only get a 1 and a half hour time slot. All felt rushed, which was a shame. visited Opium on 11 Mar 2017
13 Mar 2017 by
4

Really knowledgeable barman, great experience Justin visited Opium on 11 Mar 2017
13 Mar 2017 by
5

Food and drinks were really great, just too expensive. visited Opium on 10 Mar 2017
12 Mar 2017 by
3

Such a cool vibe, great cocktails and amazing dim sum! Brilliant service too! Definitely going back soon! visited Opium on 10 Mar 2017
12 Mar 2017 by
5

Excellent drinks and amazing service. Will definitely be back vikinghugs visited Opium on 08 Mar 2017
10 Mar 2017 by
5

Waiting staff were very friendly and service was really quick. Great variety of drinks, the Dim Sum was delicious and we loved the music. Had a great night. Thanks! visited Opium on 04 Mar 2017
07 Mar 2017 by
5

Fantastic food, brilliant staff and incredible drinks. Now my 3rd visit in a year and it just keeps getting better! DanielCooke visited Opium on 04 Mar 2017
07 Mar 2017 by
5

Dim Sum was delicious and the cocktails , some of the best i've tried , Lychee Martini & Lady Dragon .We finished off with their great tea selection. Staff friendly , ambience perfect. The guy at the door could have been a little more friendly but maybe thats part of the mystery of the place. Definitely coming back for more !!! visited Opium on 04 Mar 2017
06 Mar 2017 by
5

Delightful as always with the most accommodating of service visited Opium on 04 Mar 2017
06 Mar 2017 by
5

Poor. Cocktails not in the same league as ECC. Music average. visited Opium on 04 Mar 2017
06 Mar 2017 by
2

ANAZING as always staff amazing, food great and the cocktails lovely!!!!! visited Opium on 04 Mar 2017
06 Mar 2017 by
5

Dim Sum and atmosphere was great! visited Opium on 03 Mar 2017
06 Mar 2017 by
4

The food was good and the ambience excellent montestorre visited Opium on 03 Mar 2017
05 Mar 2017 by
5

Our waiter was very attentive once we got seated at our table. However it took at least half an hour to be seated and even then it was after asking many times. Overall though the food and cocktails were great. visited Opium on 03 Mar 2017
05 Mar 2017 by
3

Super ambiance, serveurs attentionnés et agréable, cocktails excellents ! visited Opium on 03 Mar 2017
05 Mar 2017 by
5

We booked Opium mid February but were seated at the new Peony. So we only had 5 cocktails to chose from... visited Opium on 11 Feb 2017
05 Mar 2017 by
2

Very disappointed the upstairs bar was closed, the tables were far too close together and hard to hold a conversation visited Opium on 01 Mar 2017
03 Mar 2017 by
2

Great food and cocktails, dim sum was very fresh. Staff in the bar were great but the security guard at the front was extremely rude and hostile on arrival. visited Opium on 28 Feb 2017
02 Mar 2017 by
1

Even though we arrived one hour too early they managed to get us a place. The staff was friendly and the cocktails were delicious. We'll definitely come back again! visited Opium on 17 Feb 2017
27 Feb 2017 by
5

Whole experience was top-notch from the moment we walked in. Staff were very friendly, and the bartender even made me a customised cocktail. Perfect place to wind-down after a long week. Thank you for making our Friday night great Opium!!! visited Opium on 24 Feb 2017
26 Feb 2017 by
5

Got drinks order wrong once but otherwise great! visited Opium on 24 Feb 2017
26 Feb 2017 by
4

Had a lovely time at Opium on Wednesday. The staff were fantastic! Food and cocktails were Divine and the service was Perfect. Will defiantly be going back to visit soon. Thanks to the team for making our evening very enjoyable, and looking after us all so well. Louisa. visited Opium on 22 Feb 2017
24 Feb 2017 by
5

Staff were very friendly! Delicious dim sum, with a cool atmosphere visited Opium on 21 Feb 2017
23 Feb 2017 by
4

Lovely venue and good atmosphere! Only downside was that we weren't notified about the fact that Opium uses doubles as their standard measure. The waiter said afterwards that it's written in the menu, however, I never saw a menu, just asked for a gin&tonic. Such a shame and quite dangerous too as I had four! Otherwise the experience was positive and I'd like to go back. visited Opium on 17 Feb 2017

Reply from Opium

Thank you for reviewing your last visit with us at Opium. We are glad you did enjoy the venue and experience. Our standard measure is 50ml however, we do try to ensure that our staff inform guests if they order a spirit mixer without looking at the menu. We will use your comments for further training with our staff to ensure 100% customer satisfaction. Kind regards, Opium team
21 Feb 2017 by
3

Delicious cocktails with great dim sum. Lovely atmosphere. We had a fabulous evening. visited Opium on 18 Feb 2017
20 Feb 2017 by
5

Really enjoyed our visit. The drinks were a bit expensive for what they were and I'm surprised that there wasn't a service charge for the very hardworking bar man and the waiter. I wish I had taken cash with me to tip them as they truly deserved it. Music was fantastic (lots of Bowie) and the bar smelled lovely! I want to know what they use in the loos! I would have given it 5 stars but I think the drinks were over priced. Although the drinks that the batman made for us that were not on the menu were amazing!!! ruth visited Opium on 18 Feb 2017
20 Feb 2017 by
4

Very good, staff were excellent as usual really attentive. The dimsum was great and really enjoyed all the cocktails. visited Opium on 17 Feb 2017
20 Feb 2017 by
5

The cocktails are amazing, however the service was very poor. Waiting at least half an hour to order another drink and then another 20minutes to receive the drinks. I can appreciate that you were busy and under staffed, however that is no excuse for the waiters to completely ignore the smaller tables Steph visited Opium on 18 Feb 2017

Reply from Opium

Thank you for reviewing your last visit with us at Opium. We are most disappointed to learn that our service did not meet your expectations and you were made to wait a very long time to order with us and also receive your cocktails. We will be taking your comments on board to ensure that our staff provides each guest with the care and attention they deserve. Kind regards, Opium team
20 Feb 2017 by
2

It was good, prices of gaining entry could be improved!! Thanks visited Opium on 18 Feb 2017
20 Feb 2017 by
3

The whole doorman experience was not great. Being told to wait like a child was not appropriated. I am 43 and not 3 years old. The bar it self was good, the staff are friendly and it was a good atmosphere with great cocktails. So if you are willing to wait for a while outside even though you have a booking. Then go to this joint. visited Opium on 18 Feb 2017

Reply from Opium

Thank you for reviewing your last visit with us at Opium and also your comments on our door staff. We do apologise for your initial bad service with our doorman and we will take your comments on board. Opium is spread out between two floors and we do use radios to communicate with our staff of bookings. We do apologise if you had to wait outside even though you had a booking, however we are glad you did enjoy your time and our cocktails and we hope you do join us again soon. Kind regards, Opium Team
20 Feb 2017 by
3

I've been a regular for years but received awful service from the barman in the Peony bar. Got every part of every order wrong and was really aggressive and rude. visited Opium on 18 Feb 2017

Reply from Opium

Thank you for reviewing your last visit with us at Opium and for your email. We sincerely apologise for the service you received in Peony and we are investigating what happened on the evening. Please bear with us and we will report back to you on our findings and work out how we can regain your faith in us. Kind regards, Opium team
20 Feb 2017 by
1

Wonderful. Atmospheric. Amazing music, cocktails and food and fantastic service. visited Opium on 17 Feb 2017
19 Feb 2017 by
5

Cool place, great barman, would recommend visited Opium on 17 Feb 2017
19 Feb 2017 by
5

Always great fun at peony. Stayed late and Matteo looked after me and my friend very very well- recommended great cocktails and the dim sum were fab as ever!!! Sad to hear that Kisa has left you! visited Opium on 16 Feb 2017
18 Feb 2017 by
5

Great vibe very welcoming place. Quite often found it hard to get waiters attention plus forgot an order and left us waiting until we asked another waiter. But still a great venue despite the hit and miss service. visited Opium on 15 Feb 2017
17 Feb 2017 by
4

Loved it! Staff were nice, felt quite exclusive yet cosy and welcoming. Drinks were great, standard London prices and some unique and interesting options. Great for a date as it is cosy, but I went with a group of friends and it was lovely too. visited Opium on 15 Feb 2017
17 Feb 2017 by
5

Excellent service. Wonderful location. Superb. visited Opium on 14 Feb 2017
16 Feb 2017 by
5

Very nice experience. The food was great and the atmosphere as well. visited Opium on 14 Feb 2017
16 Feb 2017 by
5

Great staff and even better cocktails! They even allowed me to swap a cocktail because the one I had chosen wasn't to my taste!! Fantastic ambiance with funk and groove. visited Opium on 14 Feb 2017
16 Feb 2017 by
4

Great service, food and atmosphere. Rachelanne visited Opium on 14 Feb 2017
16 Feb 2017 by
5

They didn't have any coffee at all.. visited Opium on 14 Feb 2017
16 Feb 2017 by
2

The experience was lovely and cozy. One crucial thing to note is that we ordered the house drink which had liquid nitrogen and came with a special straw adapted for the purposes of drinking it. HOWEVER, the gentleman warning not to drink directly from the cup did not do so clearly and also English was not his first language. The warning came as an incoherent mumble. Instead I had to warn my friends not to drink from the cup. Liquid nitrogen ingested directly will freeze someone's insides. There have been cases where this has happened in the UK and the bar has been held (quite rightly) liable. Please train your staff. Many thanks. visited Opium on 12 Feb 2017

Reply from Opium

Thank you for reviewing your last visit with us at Opium and we are glad you did enjoy your time with us. Our Opium No.6 cocktail contains dry ice and we do ensure our staff clearly instruct our guests to drink the cocktail through the metal straw provided. Thank you for pointing out the communication issues you experienced and we will take your comments on board. Kind regards, Opium Team
14 Feb 2017 by
3

A classy and quirky place, with friendly staff, fabulous cocktails and yummy dim sum. Perfect for catching up with friends away from the maddening crowds of Leicester Square. visited Opium on 11 Feb 2017
14 Feb 2017 by
5

Loved our visit to Opium booked a tabled in advance, great atmosphere, friendly staff and loved the swing music. If you love cocktails visit here their signature menu is excellent, added bonus they serve really tasty dim sums. Love this place one of the best secret cocktail bars in London. visited Opium on 11 Feb 2017
13 Feb 2017 by
5

Great Cocktails, good music , friendly staff, tasty dim sum and a cool vibe_ What's not to like? Perhaps a bit pricey if you stay for the whole evening but worth it for a special occasion.... Anne visited Opium on 11 Feb 2017
13 Feb 2017 by
5

Great service , excellent dumplings and cocktails visited Opium on 11 Feb 2017
13 Feb 2017 by
5

While the atmosphere, food and drinks were great, there were a few major errors in service that were not taken seriously enough. My first cocktail arrived in a broken glass, with a shard of glass inside the drink! While the cocktail was then replaced, it was not removed from the bill as I certainly would have expected given the size of this health risk. We were then given the incorrect food and while we were not charged for this, the lack of organisation amongst staff was not v. professional. Shame about these complaints as generally the night had the potential to be great visited Opium on 11 Feb 2017

Reply from Opium

Thank you for reviewing your last visit with us at Opium and we apologise for the service offered to you and your guests on the evening. We do value our customer’s feedback for staff training and also to ensure a situation you experienced with us, does not happen again. We would like to rectify this situation and we are investigating what happened on the evening Please can you send over an email with your contact details to belle@thebreakfastgroup.co.uk. We look forward to hearing from you. Kind regards, Opium Team
13 Feb 2017 by
3

Absolutely loved it, thank you! visited Opium on 11 Feb 2017
13 Feb 2017 by
5

Great atmosphere, great cocktails, great dim sum, great staff. Options are limited by design eg only dim sum, only a couple of wine options but great cocktail list. Not a venue for anyone with mobility issues as it's up several flights of wooden steps but if you can manage them it all adds to the atmosphere. Unique venue in Soho, buzzy not sleazy. Only complaint is combination of quite loud music made conversation on the deep lounger chairs a bit difficult as you're quite a long way away. Easier on the higher tables. visited Opium on 10 Feb 2017
13 Feb 2017 by
5

Perfect dim sum & great service consistently :D Diana visited Opium on 10 Feb 2017
12 Feb 2017 by
5

It's not easy to find but once you get there, it's like stepping into another world. In the ambiance of an Asian parlour we enjoyed delicious cocktails and dim sums. Looking forward to come back. Nat visited Opium on 10 Feb 2017
12 Feb 2017 by
5

Amazing dim sums and awesome cocktails (there is beer on the menu too). Staff are friendly and the vibe is unpretentious. visited Opium on 09 Feb 2017
11 Feb 2017 by
5

Opium was a real disappointment. It's website and the review we read showed promise, but it was expensive and not at all authentic. Free Tsing Tao lanterns hung over normal light fittings gave a very temporary and cheap feel. The dim sum was ok, but each piece was too large. It was an expensive night for a sub par experience. I wouldn't go back. visited Opium on 08 Feb 2017

Reply from Opium

Thank you for reviewing your last visit with us at Opium and we apologise for the fact that some elements of your experience were not as you would have wished. We currently stock Tsing Tao beer and partnered with them for our celebration of Chinese New Year 2017. Their branded lanterns were part of the decorations for the event, which is celebrated for roughly 7-10 days after the day itself. We do generally receive positive comments on our Dim Sum however, we also value your opinion and will take your observations on board. Kind regards Opium Team
10 Feb 2017 by
1

Great service, good atmosphere, food and drinks were very good visited Opium on 04 Feb 2017
06 Feb 2017 by
5

This place is wonderful - great vibe, discrete entrance, cool décor, tasty dim-sum, delicious cocktails, friendly waiters. The only fly in the ointment was that I asked for an extra-nice table when I booked because it was my friend's birthday ... I thought the staff might use that information to make her feel special, but instead they ignored it and we got allocated a small table in a dingy corner. I had to request something better which wasn't a great start to the evening :( visited Opium on 04 Feb 2017
06 Feb 2017 by
4

Good food and cocktails. Ok service. visited Opium on 04 Feb 2017
06 Feb 2017 by
5

This was my first time coming to Opium, I'm afraid it will be my last. I have heard so many good tings about this place, unfortunately our experience wasn't as we thought it would be. The service was terrible, it took 30 minutes to even have our drinks order taken and every time we wanted to order more the waiter(s) would try and walk away before we'd even finished our order. we felt like a burden not a paying customer. Our Bill came to £440.00 for eight of us only having 3 drinks and a couple of platters, when we questioned it we were told this was a mistake as our order had been added to the previous group on our tables bill. (Shouldn't this be checked before giving it to a customer) When the bill came back it was £100.00 less but there were still drinks on here we hadn't had. We would have stayed for longer and ordered more food drink had we been treated like paying customers. Maybe it was a busy night but if they can't cope with the numbers they should't take so many bookings or have more staff on. On a positive note when the food came out it was great. I would have rather taken my friend somewhere else and have been treated better for the money we spent in the hour and a half we were there. Louisa Mclaughlin. visited Opium on 03 Feb 2017

Reply from Opium

Thank you for reviewing your last visit with us at Opium. We are most disappointed to learn that our service did not meet your expectations and we failed to deliver a great experience to you and your guests. We strive to achieve 100% customer satisfaction and your feedback is fundamental to the development of Opium. This matter is now under investigation. We would like to report back to you on our findings and work out how we can regain your faith in us. Please can you send over an email with your contact details to belle@thebreakfastgroup.co.uk? We look forward to hearing from you. Kind regards, Opium Team
06 Feb 2017 by
1

Loved it. Will go again. visited Opium on 03 Feb 2017
06 Feb 2017 by
5

The staff was lovely. But the service is way too slow visited Opium on 03 Feb 2017
05 Feb 2017 by
4

The dim sum and cocktails were awesome as always and the free shot was a surprise and also very good :) visited Opium on 03 Feb 2017
05 Feb 2017 by
5

Quite disappointing! We had reservation upstairs and they put us in a corner table behind a curtain to wait ;(telling us we could order yes but there was not athmosphere of the bar at all plus we were 4 in a table which sits 10 se was quite difficult to talk). After half an hour of our reservation we were told they didn't know when our table was ready. So as I got upset we. We're finally sat downstairs where the bar is totally different! Not happy at all! visited Opium on 03 Feb 2017

Reply from Opium

Thank you for reviewing your last visit with us at Opium. We are most disappointed to learn that you had to wait for your table even though you did have a reservation with us. We do ask some customers to wait as it can get very busy in Opium however, I do apologise for the miscommunication you witnessed with our staff on the night. We strive to achieve 100% customer satisfaction and your feedback is fundamental to the development of Opium. This matter is now under investigation. We would like to report back to you on our findings and work out how we can regain your faith in us. Please can you send over an email with your contact details to belle@thebreakfastgroup.co.uk? We look forward to hearing from you. Kind regards, Opium Team
05 Feb 2017 by
1

Seating was terrible. No proper tables available even though I booked in advance. Some dim sum was over cooked visited Opium on 03 Feb 2017

Reply from Opium

Thank you for reviewing your last visit with us at Opium. Opium is a cocktail lounge with a mixture of scattered low tables, chairs and comfy armchairs as well as a small dining area. We would also like to apologise for the over cooked Dim Sum and we will ensure that we communicate this feedback with our team to guarantee that this will not happen again. We sincerely apologise that you have experienced this on your last visit and we warmly welcome all feedback to guarantee future customer satisfaction. We would like to invite you back to join us with some complimentary cocktails. Please can you send over an email with your contact details to belle@thebreakfastgroup.co.uk. We look forward to hearing from you. Kind regards, Opium Team
05 Feb 2017 by
3

it was amazing, as always. great cocktails and amazing service visited Opium on 03 Feb 2017
05 Feb 2017 by
5

Nice venue for cocktails but cocktails themselves overpriced and not as good quality as I would expect. The opium cup just tastes like fruit juice. Dim sum is really tasty but difficult to eat as the lighting is so low and the tables are too low to eat properly. Nice place for drinks but nothing special. visited Opium on 03 Feb 2017
05 Feb 2017 by
3

Great, secret hidden gem. Delish cocktails and is a great place to go for a drink to start the evening off. The bar tender was very friendly and helpful with our drinks.
26 Jan 2017 by
4

Great cocktails and a very cool ambiance. Got involved as part of a London food tour and Opium was a definite highlight. Bar tender was very attentive and dim sum was great. We are addicted, will be back for sure.
26 Jul 2016 by
5

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