" Knock Knock! "
The Little Yellow Door will be taking Reservations from Monday 25th September for our new flat!
Love The Flatmates X "
After a spot of flat-hunting, Notting Hill's Favourite Flatmates are back in action across the road at No 87. Notting Hill Gate.
" A 24 hour DMC in an abandoned bar and a couple of weeks spent trawling markets and even each other's homes was all we needed. The first Little Yellow Door was born.
It was our vision of the perfect house party; a place where people could meet in an unpretentious environment; and have whatever party they wanted, from chilling in the corner to getting wild and dancing on the tables.
It was where we would want to hang out with our friends, and its where we did.
So the journey began…. "
Join them Wednesday-Saturday every week for a whirlwind of house parties and dinner parties from their living room!
|The Little Yellow Door||Venue Hire|
Reply from The Little Yellow Doorhey. thanks for your feedback, but we're a little confused! Dessert was brught out on friday and dotted around on the coffee tables, did you miss that entirely? What a shame, and apologies if you did. Seems like the rest of your evening went well and the food was good? seems a little harsh to get a 2* because of the milkshake!
Reply from The Little Yellow DoorHi Becka, I'm so sorry you had a bad time, we would really like to have a chat with you about this, please could you send me your number to email@example.com, thank you so much and look forward to hearing from you.
Reply from The Little Yellow DoorHi Rebecca, Im sorry to hear you didn't enjoy your dinner, we would love to have a chat with you as we alway like to improve where we can. Please could you send your number to firstname.lastname@example.org so we could have a chat about this, many thanks and look forward to hearing from you.
Reply from The Little Yellow DoorHey Artemcollins, thanks so much for the feed back. It would be great to understand more about this problem, could we grab a number for you and we will be in touch. Thanks
Reply from The Little Yellow DoorHey, thanks for your feed back, we always like to know how we can improve. Could i get a number you so we could have a chat. Thanks.
Reply from The Little Yellow Doorhey clare, I wanted to thank you for your feedfback- its very constructive and we really appreciate you taking the time out. We have taken your points on board and will do our best to improve on all matters concerned. What is true is thsat converting a living room to a bar has been a major challenge for the building appliances!! ;) That week alone was a nightmare with everything blowing as you mention, but we are tryingour best to rectifying that with more industrial equipment.. But guess we're learning as we go! As for the staff and the information pass down, i think that is relevant and fair and we will improve. For the £1 cloakroom charge, I do understand what you are saying, but sadly there are just some things that mean we still have to operate a business if we want to survive. Its all well & pretty having a fun concept, but if it doesnt pay the bills it dies very quickly. We have tried to stay true as much as we can, but some of the more minor things in our eyes we have had to also have our business hats on too. I hope that is understandable. I am delighted the food was delicious despite the wait, and the cocktails fun, and im confident that with a better service delivery you would be feeling as happy as most of our other reviewers here. If you'd give us the opportunity, we'd love to welcome you back and treat you as our way of saying sorry, Drop us a line at email@example.com if we can have the opportunity. Thank you, Kam (one of the flatmates)
Reply from The Little Yellow DoorDear Sir, thank you for your feedback. we do sincerely apologise for your bad experience on Saturday- we sincerely care about our customers and we're gutted your visit wasnt a good one. Please understand that we are predominantly a bar that has some limited bar food available, and not a restaurant. We base our food quantities on experience of our past sales, and provide food to cover for that. On Saturday, we sold double the amount of food we have ever sold- it seems the word of mouth of our delicious food is spreading very quickly and more & more people are having food with us, and it took us by surprise on saturday. as a new pop-up, and one focused on drink sales, i hope you will understand why this has happened. We will learn from this, and continue to grow. Our top reviews across the board, from national newspapers & magazines to most customers, have meant an incredibly quick growth, and we are adapting daily to this. There are always teething issues, and we hope our customers can show a little bit of flexibility towards this. Nevertheless, we hope you will be back and we can make it up to you. We will take extra special care of you, just email firstname.lastname@example.org thanks The Little Yellow Door
Reply from The Little Yellow DoorHey, thanks very much for your feedback. We're obviously gutted you had a bad experience. As discussed on the phone yesterday, you didnt actually meet any of the flatmates- the guy you met was our waiter on his first trial with us, and was obviously nervous and not as attentive as he should have been- we apologise for that but hope you understand this sadly happens. I'm not sure what to say in regards to the cocktails as they seem to be loved by everyone else writing reviews- we dont pretend to be a experimental cocktail venue- its a house party vibe with good cocktails & good food. We apologise if it wasnt up to your standard but sadly have to trust that our cocktails are fine considering the positive coverage we are getting from all customers & press alike. We would love to have you over on us to come back & hopefully that will change your minds. It seems maybe your booking slightly slipped through and we could have done more, so we sincerely apologise and hope we can change your minds soon. You are most welcome anytime, best, the flatmates at number 68 The Little Yellow Door
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