Christmas Afternoon Tea with Santa

Meet Santa – Event Terms & Conditions

Event Dates:

Thursday 24th December 2026

Location: Healing Manor Hotel
Arrival: 13:00 - 13:45
Estimated Finish: 16:00
Santa will be joining between 14:00 - 16:00

1. Tickets & Payment

Tickets are priced at £20 per child and £40 per adult and a booking fee.

Full payment is required upon booking.

All tickets are non-refundable and non-transferable under any circumstances.

If, for any reason outside of our control, the event needs to be cancelled, you will receive a full refund. This includes highly unlikely scenarios such as Santa’s sleigh breaking down beyond roadside repair, an outbreak of festive “Christmas flu”, or Santa being temporarily detained by overenthusiastic elves. Rest assured: if we cancel, you are fully covered.

2. Dietary Requirements

All dietary requirements must be provided at the time of booking by emailing events@healingmanorhotel.co.uk or, 72 hours prior to the event. We may not be able to accommodate dietary information submitted after this point. Please note that our Christmas afternoon tea is a set menu, and you must choose from either the 'regular', vegan, gluten free, vegetarian or children's. Items and dishes can not be swapped.

3. Who the Event Is Designed For

This event is designed for children aged 1 year and above.

Babies under 1 are more than welcome to join and enjoy story time with Santa, but please note that the event activities and inclusions are tailored for 1+. Children must be supervised by a responsible adult at all times.

4. Event Activities

Each child ticket includes:
Story time with Santa
Christmas crafting
Writing a letter to the North Pole
A delicious festive afternoon tea
A small gift from Santa
Juice or hot chocolate

Each adult ticket includes:
A festive Afternoon Tea
Tea, coffee and hot chocolate
A glass of fizz on arrival

5. Timings & Arrival
Doors open at 13:00 - 13:45.
You will be issued your arrival time near the event. Arrivals will be staggered to ensure a swift afternoon tea service.

The event will finish at approximately 16:00, although programme timings may vary slightly.
Please arrive promptly to enjoy the full experience.

6. Venue Information

The event will take place at Healing Manor Hotel.
In the unlikely event that we need to relocate within the venue, guests will be informed prior to arrival.

7. Photography & Conduct

Guests are welcome to take photographs during the event; however, please be mindful of other families.
We reserve the right to remove any guests who behave in a way that impacts the enjoyment or safety of others (including Santa, who bruises easily under pressure).

8. Amendments
Healing Manor Hotel reserves the right to make small changes to the event activities, menu, or programme where necessary, while ensuring the overall experience remains joyful and festive.