Beavertown Presents...The Lost Dimensions

About the Experience
• The show lasts around 90 minutes, followed by optional time in the bar (subject to space). If the bar reaches capacity, guests may be asked to leave.
• The event involves moving between several spaces with limited opportunities to sit. Expect to stand for up to 90 minutes at a time.

Ticketing
• The ticket holder voluntarily assumes all risks and danger incidental to the event for which the ticket is issued, whether occurring prior, during or after the event. The ticket holder voluntarily agrees that the management, venue, event participants, DesignMyNight (WFL Media Ltd) and all of their respective agents, officers, directors, owners and employers are expressly released by the ticket holder from any claims arising from such causes.
• Tickets are issued subject to the rules and regulations of the venue.
• Please check your tickets, as mistakes cannot always be rectified.
• Occasionally, events are cancelled or postponed by the promoter, team, performer or venue for a variety of reasons. If the event is cancelled, please contact us for information on receiving a refund from the responsible party. If the event was moved or rescheduled, the venue or promoter may set refund limitations. It is your responsibility to ascertain the date and time of any rearranged event.
• We regret that tickets cannot be exchanged or refunded after purchase.
• Tickets are sold subject to the venue right to alter or vary the programme due to events or circumstances beyond its control without being obliged to refund monies or exchange tickets.
• If this ticket is re-sold or transferred for profit or commercial gain by anyone other than the promoter, venue management, DesignMyNight or one of their authorised sub-agents, it will become voidable and the holder may be refused entry to or ejected from the venue.
• The promoter, venue management and DesignMyNight accept no responsibility for any personal property.
• The event listed on the purchased ticket is strictly for ticket holders who are over 18 years of age. Identification may be required.

Arrival & Admission
• Guests should arrive at least 15 minutes before their booked entry slot.
• Late arrivals will not be admitted unless there is space in a later group, managed through a standby system.
• Challenge 25 applies. Anyone who appears under 25 must provide valid photo ID.
• Management will refuse entry if a ticket is invalid
• The venue reserves the right to refuse admission and may on occasion have to conduct security searches to ensure the safety of the patrons.

Security Measures
• CCTV operates throughout the venue for public safety and crime prevention.
• Security searches may take place on arrival or exit. Bags, clothing, and other belongings may be checked.
• Items considered dangerous, disruptive, illegal, or otherwise unsuitable will not be allowed inside at the discretion of management.
• Food and drink from outside are not permitted. Empty reusable bottles are allowed. Guests with medical requirements should notify staff on arrival.
• Large luggage or bulky bags are discouraged, as cloakroom facilities are limited.
• Re-entry to the venue is only allowed at management’s discretion.

Behaviour & Conduct
• Guests who are disruptive, abusive, intoxicated, or violent towards staff, performers, or other audience members will be removed without refund.
• All guests are expected to follow reasonable instructions given by staff at all times.

Food & Drink
• 2 X Beavertown cans, 1 x drinks token to be used at the Beavertown bar will be provided at the event. Non-alcoholic beer will be available.
• Food will be provided at the event, including a vegetarian, vegan and gluten free option. Please make dietary requirements and allergens known ahead of the event.
• Alcohol service may be refused to anyone who appears intoxicated or likely to become so.
• Please always drink responsibly. We will provide free water.

General Policies
• Smoking and vaping are not allowed inside the venue.
• On some occasions, the performance may be filmed or recorded. By attending, guests consent to being included in such recordings. If you wish to opt out, speak to management before the show begins.
• Animals are not permitted, with the exception of assistance dogs.
• The venue is not responsible for loss or damage to personal property, or for the actions of other attendees.
• If strobe or flashing lights are used, the venue will make reasonable efforts to notify guests in advance. Anyone with medical conditions that may be affected should seek advice before attending.

Force Majeure
“Force Majeure” refers to events outside the reasonable control of the event organisers, such as natural disasters, government restrictions, strikes, riots, terrorism, civil unrest, fire, flood, technical failure, or utility outages. In such cases, the venue cannot be held responsible for failing to deliver on obligations outlined in these terms.