The Orange Tree Richmond

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Description

Located just a short stroll from Richmond station and next to West London's famous Orange Tree Theatre you'll find a drinker's delight and a home from home for all of you rugby fans out there in The Orange Tree pub. Well known for its historic attachment to sports, The Orange Tree offers brilliant service, a friendly atmosphere and a well stocked bar.

Boasting HD screens galore it's the perfect place to catch the match if you've missed out on tickets to Twickenham, but The Orange Tree still maintains a warm and traditional pub feel with old fashioned cask ale pumps and dimly lit hanging lanterns.

We all know rugby players are big eaters and that rugby fans love a drink; thank god then that The Orange Tree serves a delightful buffet to satisfy even the largest of appetites, but there is also a truly delightful lunch and evening menu too. This comprises of all the old British classics served with a modern twist and a kind smile. A great South London pub.

Info

No Door Charge
No queues normally
Happily Affordable ££
Richmond
18
Wheelchair Access, Disabled Toilets
None

Hours

Day Open Close Notes
07:00 23:00
07:00 23:00
07:00 23:00
07:00 00:00
07:00 00:00
08:00 00:00
08:00 23:00

Location

The Orange Tree Richmond
45 Kew Road, London, TW9 2NQ

Area:
South London

Nearest station:
Richmond (Tube)
View on Citymapper
View on Google Maps

Menus

Drink Prices Price
Pint of Lager £4.35
Pint of Real Ale £4.05
Bottle of Lager (330ml) £4.65
Bottle of Cider (568ml) £5.30
Glass of Wine (175ml measure Large ) £6.90
Bottle of House Wine £18.50
Bottle of Champagne £40.50

This venue serves British, Gastro, Pub Food and Roast Dinner food.

A word from the chef:
You can expect all of the British classics as well as some modern treats. The Orange Tree is famous for its Sunday roast lunches and a great deal on a Rugby day

(147 reviews) Show all Show fewer



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I was looking for a venue to hold a surprise 40th party for my husband. Well it was just the perfect place. From the moment I contacted The Orange Tree the service was fantastic! Kate at reception couldn’t have been more helpful throughout the whole experience of all the planning. The venue was perfect for 50 people and the buffet food was fantastic too. So many guests commented on the great venue and food. Highly recommend to anyone wanting a venue for celebrating. Thank you to everyone involved in making our evening just great, couldn’t have asked for more. Visited The Orange Tree Richmond on 2018-01-13
by on January 15th, 2018
5

We couldn’t even get to the bar to ask a member of staff where our table was - we looked round the bar/restaurant and no table was reserved for us anyway. Tried to speak to numerous members of staff but were constantly redirected to a different member of staff who then did the same. I understand it was a busy Friday night, but to have no explanation for why we had no table reserved was unacceptable. We would have completely understood if a member of staff had spoken to us and explained that they would try get a table for us when one was available - but that conversation didn’t take place. In the end I had to ask a random customer - who was at the front of the queue for the bar - to ‘cancel’ our table on our behalf (though I doubt the booking was recognised at all). So disappointed. Visited The Orange Tree Richmond on 2018-01-13
by on January 15th, 2018
1

Really very good. Food excellent, service friendly & helpful. Will def be back. Visited The Orange Tree Richmond on 2018-01-11
by on January 13th, 2018
5

The room was absolutely lovely although freezing cold on arrival (and missing milk sorted really quickly)....sadly room 11 is in the eaves and the wind kept making something in the roof clank away .....all through the night....flagpoles? Sadly it meant one of us barely slept (luckily I could pretend I was on a ship). Food was absolutely delicious & brilliant service, although really long pause between first and second course and second and pudding (and it seemed we were the only diners, so odd). Would love to know what the sound was. Realise it's beyond your control but if it can be fixed, I'm sure other guests would appreciate it.....Warmest and thanks. J Visited The Orange Tree Richmond on 2018-01-06
by on January 8th, 2018
3

This is a totally amazing production in a fantastic theatre. The experience you get at the Orange Tree is second to none. Well done Visited The Orange Tree Richmond on 2017-12-21
by on January 2nd, 2018
5

Lovely staff Very slow service Fab steak pie and hake Burnt fish and chips Nice place Visited The Orange Tree Richmond on 2017-12-30
by on January 2nd, 2018
3

Good breakfasts, excellent portion size. Lovely staff. Visited The Orange Tree Richmond on 2017-12-28
by on December 30th, 2017
4

The food was absolutely atrocious, beef dry, batter on fish over deep fried and greasy, salad tasted old. Worst place I’ve eaten. Got a meal wrong twice and on 3rd occasion asked us to move the food item we asked not to be included to side of plate! Manger was very unprofessional, rude and hostile. Would not recommend. Visited The Orange Tree Richmond on 2017-12-26
by on December 28th, 2017
1

Great evening- good food, lovely, happy, friendly, efficient staff. Our party of six were extremely satisfied and pleased with our choice of restaurant. The only negative comment was the salmon starter could have done with another piece of salmon, all other starters were good portions. Visited The Orange Tree Richmond on 2017-12-22
by on December 28th, 2017
4

Christmas Day - wonderful experience. Lovely, friendly staff, festive ambience and superfood - couldn't ask for more. Highly recommended Visited The Orange Tree Richmond on 2017-12-25
by on December 27th, 2017
5

a very lively atmosphere when the rugby was on! they were able to accomodate my gluten free diet :)
by on December 27th, 2017
5

Amazing service, the staff were extremely freindly. However food choice was for vegetarians was less. Visited The Orange Tree Richmond on 2017-12-24
by on December 27th, 2017
5

We had a lovely Christmas Eve meal here with a large family group. The staff were incredibly friendly and professional and accommodated our babies/ buggies/ dietary restrictions etc all with a big smile! Such great service, lovely relaxed atmosphere, good food- we were very pleased! Visited The Orange Tree Richmond on 2017-12-24
by on December 26th, 2017
5

Good atmosphere. Helpful and friendly personnel. Good food that was not outrageously expensive. Prompt and efficient service. Visited The Orange Tree Richmond on 2017-12-23
by on December 25th, 2017
4

Despite there being some initial confusion over the reservation (which admittedly was made late), I was seated and served graciously and promptly. The food was good quality. Thank you. I shall be back. Visited The Orange Tree Richmond on 2017-12-21
by on December 23rd, 2017
4

Really enjoyed our Christmas party at the orange tree. Lots of fun and very messy night! Visited The Orange Tree Richmond on 2017-12-20
by on December 22nd, 2017
4

Very good food and excellent service even though it was very busy because it was pre-Christmas time Visited The Orange Tree Richmond on 2017-12-20
by on December 22nd, 2017
5

Great atmosphere , coupled with excellent food and good service. Visited The Orange Tree Richmond on 2017-12-18
by on December 20th, 2017
5

Food and service both good. Visited The Orange Tree Richmond on 2017-12-15
by on December 19th, 2017
4

Very friendly, helpful staff and great food! Visited The Orange Tree Richmond on 2017-12-15
by on December 19th, 2017
4

Excellent location, wonderful room and great food and drink! Visited The Orange Tree Richmond on 2017-12-16
by on December 18th, 2017
5

We were looked after brilliantly throughout the whole evening. Excellent food. Lovely atmosphere. We will certainly be back next year. Visited The Orange Tree Richmond on 2017-12-11
by on December 13th, 2017
5

The staff were phenomenal from arrival to departure, the perfect far flung family get together! Thank you Orange Tree. Visited The Orange Tree Richmond on 2017-12-09
by on December 13th, 2017
5

Great venue very impressed. Staff were really helpful, big thank you to Kate and Lydia. Would definitely recommend it as a venue for a get together. Visited The Orange Tree Richmond on 2017-12-09
by on December 11th, 2017
5

Love the pub, great beer, lovely wine, honest food, great service, what more do you want, yes it’s great value for money! Visited The Orange Tree Richmond on 2017-12-08
by on December 10th, 2017
4

The team were lovely and organised the exact table I requested. Food was great and I had a fab night. Thanks Team Orange Tree! I highly recommend the Orange Tree Richmond! Visited The Orange Tree Richmond on 2017-11-28
by on December 5th, 2017
5

Pre Xmas & farewell drinks .... we had the area at the back! Perfect for us sit and chat!!! Staff were lovely - thank you Visited The Orange Tree Richmond on 2017-12-02
by on December 4th, 2017
5

Good food and excellent, friendly service. Visited The Orange Tree Richmond on 2017-11-28
by on December 1st, 2017
4

Can't wait for pre six nations lunch ! Excellent food. Outstanding service. Visited The Orange Tree Richmond on 2017-11-25
by on November 29th, 2017
5

Superb performances by Claire Price and and Zubin Varla in Poison. A gripping, emotional roller coaster of a play. Visited The Orange Tree Richmond on 2017-11-26
by on November 28th, 2017
5

The only place pre match ! Visited The Orange Tree Richmond on 2017-11-25
by on November 27th, 2017
5

Food quality and choice average Visited The Orange Tree Richmond on 2017-11-22
by on November 24th, 2017
3

Accommodating, welcoming, friendly and efficient from point of booking through to departure. Food and drink (and accompanying rugby coverage) were great and the service excellent in a challenging but very jolly Autumn internationals environment. Looking forward to our next visit. Visited The Orange Tree Richmond on 2017-11-11
by on November 22nd, 2017
5

Excellent food. Excellent service - nothing is too much trouble. Very good options for vegetarians - not always the case in gastro pubs. Coming back very soon. Visited The Orange Tree Richmond on 2017-11-05
by on November 8th, 2017
5

Rugby day Not enough staff Visited The Orange Tree Richmond on 2017-11-04
by on November 6th, 2017
2

Great evening thanks Chris to you and all you staff Visited The Orange Tree Richmond on 2017-10-29
by on October 31st, 2017
5

The 14 of us (one in a wheelchair) were seated in a tight corner of the restaurant (far right corner), so if someone needed to go to the toilet, up to half of us would have to move out first and the person in the wheelchair would have to move every time having only one position to be seated at. It was also very stuffy and we hadn't even began eating, so we requested to be moved. In the meantime our drinks started to arrive, instead of five soda and limes we got five sodas. By the time we took the initiative to move ourselves and make sure where we could get more tables and chairs (we were given three small tables near the door, and 10 chairs. We're not sure why, with having booked ahead of time, we had to sit in that tight space, we assumed the restaurant was fully booked, it totally wasn't. Our food took 45 minutes to arrive, some of us waited 5 minutes more. We felt quite let down, having recommended The Orange Tree. The food, desserts and drink quality were ok. I wouldn't be racing to take my business back there, there are a few more options in the Richmond area (Duke's, One Kew Road, The Marlborough, Jackson and Rye ...). Visited The Orange Tree Richmond on 2017-10-26
by on October 28th, 2017
2

Thoroughly enjoyed my stay. My room was cosy and clean and decor high standard. Had a meal in the evening and the waitress was welcoming and looked after me very well. Definitely would stat again. Visited The Orange Tree Richmond on 2017-10-23
by on October 25th, 2017
5

A very pleasant experience, staff were friendly and the food nice, I imagine we shall return. Visited The Orange Tree Richmond on 2017-10-20
by on October 24th, 2017
5

Superb evening all staff very attentive Visited The Orange Tree Richmond on 2017-10-22
by on October 24th, 2017
5

Love coming to the Orange Tree, staff are always friendly, food is amazing and the option of drinks are good too. We had the large table situated in the 'snug' area, it was a nice area as we were altogether, you could actually hear each other talk as sometimes it gets loud in the main pub area. After a few of our party left, we ended up moving towards the door and found that they had live music. Never knew The Orange Tree held live bands. They were amazing! I would highly recommend people go to Orange Tree Visited The Orange Tree Richmond on 2017-10-06
by on October 17th, 2017
4

Thought provoking and uplifting play. Visited The Orange Tree Richmond on 2017-10-14
by on October 16th, 2017
5

Thought provoking and uplifting play. Visited The Orange Tree Richmond on 2017-10-14
by on October 16th, 2017
5

Friendly staff, good selection of beers and the lunch menu was excellent. Large tables around the back were very toddler friendly as well! We will be coming back again Visited The Orange Tree Richmond on 2017-10-07
by on October 9th, 2017
5

The beefburgers and the sausages were fine, but the fish & chips were a disaster: the batter was not cooked through, leaving a raw wedge of inedible mush. Frankly, we should have sent it back to the kitchen, but we were pushed for time, so accepted a free glass of wine. Visited The Orange Tree Richmond on 2017-10-05
by on October 7th, 2017
2

The staff were very friendly and helpful however the restaurant lacked atmosphere and the food was sadly not very tasty. Visited The Orange Tree Richmond on 2017-10-01
by on October 3rd, 2017
3

Great friendly service - made up for the disruption caused by the ongoing Reverb! Food good too. Visited The Orange Tree Richmond on 2017-09-21
by on September 23rd, 2017
5

Service very slow and food not up to scratch - very disappointing as usually the food is lovely Visited The Orange Tree Richmond on 2017-09-10
by on September 12th, 2017
1

Nice service. POOR quality food. Stones in the veg. Greasy oily meat Visited The Orange Tree Richmond on 2017-08-16
by on August 18th, 2017
1

The breakfast was wonderful and the staff really looked after us. A couple of the party arrived late after the kitchen had closed and the front of house arranged food. Thanks to the team. Very relaxed and lazy morning. Visited The Orange Tree Richmond on 2017-08-13
by on August 15th, 2017
5

Really enjoyed our Sunday lunch at The Orange Tree. Second time we've been and won't be the last. The ham hock was a particular highlight. Staff were lovely and attentive. Visited The Orange Tree Richmond on 2017-08-13
by on August 15th, 2017
4

I cannot speak highly enough for the service we received when half of our large party were held up with traffic. Raffi particularly was so helpful and nothing was too much trouble. Even with two little ones! The food was lovely too and I wouldn't hesitate to recommend for another large party wanting a Sunday meal together Thanks very much Sarah Visited The Orange Tree Richmond on 2017-07-30
by on August 1st, 2017
5

Attentive customer service. Acknowledged my booking message that we wanted a quick turn around for an early showing at the theatre. Really lovely food, we are never disappointed! Thank you! Visited The Orange Tree Richmond on 2017-07-27
by on July 28th, 2017
5

Great communication and organised as requested. Everybody had a fantastic time and said the food was also lovely. Many thanks Visited The Orange Tree Richmond on 2017-07-14
by on July 17th, 2017
5

We booked a table but our name wasn't on the list when we arrived. They were reluctant to help even when we showed them the booking confirmation. Visited The Orange Tree Richmond on 2017-07-01
by on July 3rd, 2017
1

Booked a breakfast table for lions game. Sat down and wasn't approached for 20 minutes. Went to bar and asked for menu and told only serving food for pre booked parties. Explained i was and was reluctantly given a menu. Still no table service so ordered at bar. Paid £25 for two breakfasts to include orange juice and toast. Food arrived cold 35 minutes later. Had to ask for orange juice and was TOLD TO TOAST BREAD OURSELVES at the hotel breakfast station. A total shambles and the bar was only moderately busy with staff preferring to watch the game than serve paying guests. Changed prebooking for this weekend to another bar and told friends to do the same. A total service shambles. Visited The Orange Tree Richmond on 2017-07-01
by on July 3rd, 2017
1

Came for breakfast at 8am on 1 July, when the Lions were playing. Ordered three Full Englishes. They came but chef had forgotten the sausages. Told a member of staff, who did nothing about it, so had to tell another one. Yes it was busy, but not manically so that I should have had to ask twice for the mistake to be rectified. Visited The Orange Tree Richmond on 2017-07-01
by on July 3rd, 2017
3

First rate - lovely dining room easily accomodated big family group. Super menu including TWO vegan dishes - enjoyed by both vegan and carnivore mebers of our party. Efficient and friendly service. Can't wait to return. Visited The Orange Tree Richmond on 2017-06-28
by on June 30th, 2017
5

Great staff, very welcoming and accommodating to our requirements for a large table, TV and a good breakfast. Visited The Orange Tree Richmond on 2017-06-20
by on June 22nd, 2017
5

Very attentive service and a delicious meal. Visited The Orange Tree Richmond on 2017-06-04
by on June 6th, 2017
5

We arrived late so were in a bit of a rush to get to our next event but Raffy, who was looking after us, made sure we got our food on time, was very polite and attentive. We had fish and chips, pies and the chicken and gnocci - all of which were delicious and our compliments to the cook.I Would thoroughly recommend this pub. Visited The Orange Tree Richmond on 2017-06-03
by on June 5th, 2017
5

Very nice, great location, lovely room. Staff very nice. Evening dinner was a little disappointing and the ambience in the restaurant was odd because of the very drunken sports fans right outside the entrance- Scrambled eggs underseasoned and smoked salmon portion at breakfast very measly. would stay again but eat elsewhere Visited The Orange Tree Richmond on 2017-05-28
by on May 30th, 2017
4

An Octoroon challenges everyday thinking, which is no bad thing. The cast were exceptional and kept the audience engaged at every twist turn and somersault! Theatre should always stir emotions and this play does this and so much more. Outstanding! Visited The Orange Tree Richmond on 2017-05-27
by on May 29th, 2017
5

My wife recently died so I took an old friend to our old haunts from the 90's. The Orange Tree has changed a lot and is much better for it. The ladies who served were brilliant, beer in glasses, food good and just a taxi ride outside to Twickenham. Our lunch at the Orange Tree set us up for a wonderful afternoon and evening. Well Done to your Staff on that Day! Cheers. Visited The Orange Tree Richmond on 2017-05-27
by on May 29th, 2017
5

Great full English breakfast, great beers and an enjoyable atmosphere. Visited The Orange Tree Richmond on 2017-05-18
by on May 22nd, 2017
4

I took a handful of clients as we were going to the Lloyd's 7's at Richmond Athletic Ground around the corner. The pub was extremely busy but despite that the service was good and the food high quality. The only down side was the beer was a bit flat but this may have been because it was so busy. Visited The Orange Tree Richmond on 2017-05-18
by on May 22nd, 2017
4

Sadly, again our evening was marred by very slow service from the kitchen. The waitress was prompt to attend to us and we told her we were visiting the theatre. She informed the kitchen, but still we waited for 45 minutes for our food to arrive. The kitchen was not under pressure as only two tables were occupied. We may have ordered a second course but there simply was not time. This has happened repeatedly and led us to conclude that all our future theatre visits will be preceded by a meal elsewhere. There are plenty of choices nearby. Visited The Orange Tree Richmond on 2017-05-10
by on May 12th, 2017
2

great pub, close to the station. Food was great and atmosphere was great. Recommended! Visited The Orange Tree Richmond on 2017-05-07
by on May 9th, 2017
4

We were group of 40. Food and service were excellent. Prior arrangements were dealt with efficiently. Highly recommended. Visited The Orange Tree Richmond on 2017-05-06
by on May 9th, 2017
5

Performance amazing.....theatre stage brings you close to the action. Visited The Orange Tree Richmond on 2017-05-06
by on May 8th, 2017
4

Delicious burger and excellent service Visited The Orange Tree Richmond on 2017-05-05
by on May 7th, 2017
4

Great dinning experience with fab service from staff. Good food and lovely decor. Visited The Orange Tree Richmond on 2017-04-24
by on April 28th, 2017
4

I organised a large group of friends, 32 people, to have a late Sunday lunch at the Orange Tree and it was fabulous. Everyone was really helpful, adaptable, flexible and friendly. The food was delicious too. Couldn't have asked for more. Visited The Orange Tree Richmond on 2017-04-23

Reply from The Orange Tree Richmond

Dear guest, We're so glad to hear that you enjoyed your dining experience with us and we hope to welcome you back in the future! Kind regards, Chris Anderson General Manager
by on April 25th, 2017
5

The venue was beautiful and had good food and selection of alcohol. Staff were lovely too. The only downfall is the space was very small and a bit annoying to get to as there was a big table to cordon off our area so we were penned in a bit - perhaps a rope or something would've been better... other than that we had a great night. Visited The Orange Tree Richmond on 2017-04-22

Reply from The Orange Tree Richmond

Dear guest, Many thanks for your lovely words and we're so happy that you enjoyed your evening with us. We will take your comments about the cordon into consideration to improve our layout. Kind regards, Chris Anderson General Manager
by on April 24th, 2017
4

Efficient booking system; excellent service; tasty food; friendly staff; very relaxed atmosphere; all our needs were accommodated. We will definitely be eating there again. Visited The Orange Tree Richmond on 2017-04-22
by on April 24th, 2017
5

Great food and service once again Visited The Orange Tree Richmond on 2017-04-19
by on April 21st, 2017
5

Good food with friendly service Visited The Orange Tree Richmond on 2017-04-14
by on April 17th, 2017
4

Best pie ever, and room 9 fab. Breakfast was perfect. Thanks for the stay Visited The Orange Tree Richmond on 2017-04-14
by on April 16th, 2017
5

Always great food and service & close to the theatre couldn't ask for more. Visited The Orange Tree Richmond on 2017-04-13
by on April 15th, 2017
5

Good food and very good service. Shame they ran out of Grandstand beer. Visited The Orange Tree Richmond on 2017-04-08
by on April 10th, 2017
4

Good food, Good service. Enjoyed the evening. Drinks fairly expensive. Visited The Orange Tree Richmond on 2017-04-07
by on April 10th, 2017
4

Couldn't have been more accommodating, went out of their way to ensure our visit was a good one. Even offering to get a laptop down when they realised that they weren't showing the match that we wanted to watch. Food was also extremely tasty, will definitely be back. Visited The Orange Tree Richmond on 2017-04-08
by on April 10th, 2017
5

The food was of good quality, the restaurant wasn't too loud, and the service was really excellent. Visited The Orange Tree Richmond on 2017-04-01
by on April 4th, 2017
5

Great atmosphere, great staff and equally good food. Very enjoyable Mothers Day. Visited The Orange Tree Richmond on 2017-03-26
by on March 28th, 2017
5

Sadly a terrible experience. Waitress was forgetful but to be fair she was run ragged also working behind the bar. Bread basket was stale, my mum's choice of main (duck) unavailable, I asked for my tuna Nicoise to be rare and it came well cooked (it was woefully thin steak) but when I sent it back I was told that was the last piece. For speed I asked them to replace it with hallumi but the salad was drenched in oil and inedible. It was taken off the bill but only when I asked for it to be. We were left for ages so I had to steal cutlery from another table and go to he bar to pay the bill. The pub was noisy and full of shot drinkers so it wasn't a nice ambience for dinner. Such a shame as I am a local looking for new places to eat! Visited The Orange Tree Richmond on 2017-03-25

Reply from The Orange Tree Richmond

Dear guest, Our sincerest apologies for the experience you had at the Orange Tree, this is not the normal service that our patrons receive. We would love to welcome you back and show you the real Orange Tree! We also appreciate it if you could email us at orangetree@youngs.co.uk with the date you dined with us and any other details you think we should hear about. Apologies again. Kind regards, Chris Anderson General Manager
by on March 27th, 2017
1

The food and table service was great throughout the day. Visited The Orange Tree Richmond on 2017-03-18
by on March 20th, 2017
5

Visited the orange tree twice for lunch during the 6 nations., From the initial booking through to paying the bill everything was spot on and efficient. Excellent food, wonderful service at a time when the place was heaving.. The orange tree set the tone for the matches afterwards. Thank you we will definitely be back Visited The Orange Tree Richmond on 2017-03-11
by on March 14th, 2017
5

Looked after us well and great atmosphere Visited The Orange Tree Richmond on 2017-03-11
by on March 13th, 2017
4

Looked after us well and great atmosphere Visited The Orange Tree Richmond on 2017-03-11
by on March 13th, 2017
4

Booked a table for 8 people and we were very well looked after by the nice waitresses. We got the booth at the back which allowed us to actually hear each other :) Great drinks and food. Very pleased with the evening, thank you! Linda Visited The Orange Tree Richmond on 2017-03-03

Reply from The Orange Tree Richmond

Dear guest, Many thanks for choosing to dine with us at The Orange tree, we're so glad to hear that you enjoyed your evening with us and we hope to welcome you back in the future. Kind regards, The OT Team
by on March 6th, 2017
5

Staff friendly and attentive. Main courses was very good. Cheese board nothing special Visited The Orange Tree Richmond on 2017-02-26
by on March 4th, 2017
4

Had a great night at the Orange Tree celebrating my birthday with friends. The guys there really know how to look after you. Visited The Orange Tree Richmond on 2017-03-01
by on March 3rd, 2017
5

Excellent accommodation and first class service Visited The Orange Tree Richmond on 2017-02-25
by on February 28th, 2017
5

Making the reservation by telephone was very straight forward and the E-mail reminders were much appreciated. My group of seven were all pleased to have the table in the back corner, almost a private room. The welcome was friendly as was the service provided the two young waitresses which was first class. The food was good and considering how busy the restaurant was on an interantional day the spped of service was impressive. The only mild criticism was the starter ' a plate of English cold meats' which consisted of two thirds salami and a slice of ham ! Edible all the same. Visited The Orange Tree Richmond on 2017-02-26

Reply from The Orange Tree Richmond

Dear guest, Many thanks for choosing to dine with us at The Orange Tree. It's lovely to hear that you enjoyed your evening. We have taken your comments about the 'cold meats' and fed them back to the kitchen team so we can improve for the future. We hope to welcome you back soon. Kind regards, The OT Team
by on February 28th, 2017
5

All okay although very disappointed with room 9 given pictures of other rooms on website...... very over priced for location and offering. Visited The Orange Tree Richmond on 2017-02-26

Reply from The Orange Tree Richmond

Dear guest, Apologies that you found room 09 disappointing it is a superior room so considered one of our best rooms, we'd love to know what we could improve in room 09 to make it better in the future. If you could contact us on orangetree@youngs.co.uk we'd welcome any feedback. We hope to welcome you back in the future and would recommend booking one of our Feature Rooms. Kind regards, The OT Team
by on February 28th, 2017
3

Friendly service . Lovely meal, good ambiance Visited The Orange Tree Richmond on 2017-02-25
by on February 27th, 2017
5

Food and service was good . Didn't realise the place would be packed with rugby supporters as two screens for them to watch and SO LOUD. Will not make that mistake again. Kerry Cordon Visited The Orange Tree Richmond on 2017-02-25
by on February 27th, 2017
2

Not enough waiting staff for all covers, which resulted in hit & miss service. Food was very poor quality very fatty sirloin poor meat quality in the pie and veg selection cabbage & carrots not great. We wouldn't recommend to others Visited The Orange Tree Richmond on 2017-02-23

Reply from The Orange Tree Richmond

Dear guest, Apologies for this experience you had whilst dinging with us we would really appreciate it if you could contact us at orangetree@youngs.co.uk with more information. Kind regards, The OT Team
by on February 25th, 2017
1

First visit. We enjoyed it. Shall come again when next visiting one of Richmond's theatres. Visited The Orange Tree Richmond on 2017-02-22

Reply from The Orange Tree Richmond

Dear Guest, It's lovely to hear that you enjoyed your dining experience with us and we look forward to welcoming you back in the future. Kind regards, The OT Team
by on February 25th, 2017
4

Great Sunday roast, especially for me as I'm a veggie. Visited The Orange Tree Richmond on 2017-02-19

Reply from The Orange Tree Richmond

Dear guest, Many thanks for choosing to dine at The Orange Tree. We have a great range of vegetarian meals on our lucnh and dinner menus mid week as well as on a Sunday so we hope to see you again soon. Kind regards, The OT Team
by on February 21st, 2017
5

No service and not greeted. Visited The Orange Tree Richmond on 2017-02-15

Reply from The Orange Tree Richmond

Dear guest, Apologies for this experience you had whilst dinging with us we would really appreciate it if you could contact us at orangetree@youngs.co.uk with more information. Kind regards, The OT Team
by on February 17th, 2017
1

Good food and excellent service. Visited The Orange Tree Richmond on 2017-02-14
by on February 16th, 2017
4

Four of us went for Sunday lunch. The atmosphere was fun, the food plentiful and delicious. Great value for money! Visited The Orange Tree Richmond on 2017-02-12

Reply from The Orange Tree Richmond

Dear guest, Many thanks for choosing to dine at The Orange Tree and its lovely to hear that you enjoyed the food and atmosphere as much as we do. We hope to welcome you back in the future. Kind regards, The OT Team
by on February 14th, 2017
5

Went for an England Rugby match day lunch, glad I had pre-booked as the table was waiting for us, and with a large screen TV to watch.The service was prompt and friendly. Two of my party would have preferred more traditional choices.(Pie and chips etc). But overall a good experience. Visited The Orange Tree Richmond on 2017-02-04

Reply from The Orange Tree Richmond

Dear guest, It's lovely to hear that you enjoyed your dining experience with us and we shall take your menu comments on board to improve our rugby days in the future. we look forward to welcoming you back. Kind regards, The OT Team
by on February 6th, 2017
4

great pub, great staff, great day! Visited The Orange Tree Richmond on 2017-02-04
by on February 6th, 2017
5

Very good play. The lobby was awfully crowded, but that's what happens with a sell-out! Visited The Orange Tree Richmond on 2017-02-01
by on February 3rd, 2017
5

Really lovely stay, the room was excellent, comfy bed, loved the little extras, so nice to have the Nespresso machine. My husband would only suggest an addition to the bathroom as the mirror was low for shaving(and he is tall) so had to crouch so a shaving mirror would have been great 😊We ate in the restaurant in the evening and really enjoy the food. The staff were lovely, very helpful and pleasant from checking in, restaurant service, breakfast and checking out they could not have been nicer. Great location for hopping into the city. We would definitely stay again thank you😊 Visited The Orange Tree Richmond on 2017-01-28
by on January 31st, 2017
5

We had a great time. Always a pleasure & a great choice of play. Visited The Orange Tree Richmond on 2017-01-26
by on January 28th, 2017
5

We had a terrific Christmas lunch. Excellent food, fine service and a marvellous atmosphere. No complaints of any kind. We will definitely do it again. Thank you very much. Visited The Orange Tree Richmond on 2016-12-25
by on January 26th, 2017
5

Excellent location, food, service ad nambiance. Visited The Orange Tree Richmond on 2017-01-17
by on January 21st, 2017
5

Thank you all for your patience and warm welcome! Visited The Orange Tree Richmond on 2017-01-11
by on January 16th, 2017
5

The staff were very nice, but the redesigned dining area feels less cozy and the food was average. Visited The Orange Tree Richmond on 2017-01-14
by on January 16th, 2017
3

Really lovely food and service. Visited The Orange Tree Richmond on 2016-12-27
by on December 29th, 2016
5

Excellent service, vegan friendly on request and very Christmassy atmosphere Visited The Orange Tree Richmond on 2016-12-25
by on December 28th, 2016
4

My daughter and I enjoyed our festive lunch very much and thought the service by the staff was excellent. This is the second Christmas we have had a meal at the Orange Tree and will definitely return next Christmas. Happy New Year to all Visited The Orange Tree Richmond on 2016-12-26
by on December 28th, 2016
5

Fantastic Christmas Lunch, would totally recommend. Was all very relaxed and great food, exactly what you need on Christmas Day. We booked in October, and was great that we could then just forget about it all and turn up on the day. Thank you. Visited The Orange Tree Richmond on 2016-12-25
by on December 27th, 2016
5

Sadly the food took an extremely long time to arrive despite the venue being empty and one meal then had to be sent back as the burger was undercooked. It did not arrive back until after everyone else had eaten. The waitress was very apologetic however the general experience did not shine the venue in a good light. Visited The Orange Tree Richmond on 2016-12-19
by on December 21st, 2016
3

Great evening. Staff very helpful and our dining experience was excellent. We were not rushed at all and would definitely book again. Visited The Orange Tree Richmond on 2016-12-17
by on December 19th, 2016
5

The staff was very friendly and helpful as usual. I booked a table for 8pm and was running late but they kept the table for me even if it was very busy. Visited The Orange Tree Richmond on 2016-12-17
by on December 19th, 2016
5

We had a great time, the staff were really friendly and attentive. Nothing was too much trouble and we were given more time than we were expecting on the table which was great. Thank you all, we all had a great time - hopefully see you next year! British Airways Visited The Orange Tree Richmond on 2016-12-16
by on December 19th, 2016
5

Excellent service and fantastic food. The team had a brilliant night. Many thanks to the team at The Orange Tree for a memorable night out. Visited The Orange Tree Richmond on 2016-12-16
by on December 19th, 2016
5

Hi Ellie and team, On behalf of everyone who came to lunch on Friday, I wanted to say a huge thank you to all of you for the fantastic service – we all really enjoyed our lunch. It was great to have our own room with enough space for everyone. It was very well organised, the food was tasty (thanks for accommodating all the extra food requests) and we especially loved the personal touch with the names! Thanks very much. Visited The Orange Tree Richmond on 2016-12-16
by on December 19th, 2016
5

The food was delicious, service was perfect and all 33 of us were very impressed! We will definitely be coming back again and recommending to others. Visited The Orange Tree Richmond on 2016-12-15
by on December 19th, 2016
5

Perfect venue for our Christmas meal, great food, excellent service, highly recommended. Visited The Orange Tree Richmond on 2016-12-14
by on December 16th, 2016
5

I liaised with Katie (who was 'good as gold') and - our server - Alex. Alex was very efficient and friendly and even managed to find the list of who had chosen what. It was a grand affair and I tipped 'em well. :) Visited The Orange Tree Richmond on 2016-12-14
by on December 16th, 2016
5

My husband and I had a lovely evening celebrating our birthday with The Orange Tree last weekend. The staff were very friendly and helpful and we'd definitely book again. Thanks! Visited The Orange Tree Richmond on 2016-12-10
by on December 14th, 2016
4

We had a leaving party at the pub - about 50 people all turned up. The food (sharing platters) was a real highlight! The staff were very accommodating, helpful and a pleasure to deal and made the night a real success. THANK YOU. Visited The Orange Tree Richmond on 2016-12-09
by on December 13th, 2016
5

The service was good and the food good as well, although my club sandwich was a bit too salty. Visited The Orange Tree Richmond on 2016-12-10
by on December 12th, 2016
3

We were very well looked after last Thursday evening following the Varsity match. The festive crackers were a nice touch and gave rise to a hilarious attempt at Charades. I look forward to a repeat visit next year if not before Well done everyone Visited The Orange Tree Richmond on 2016-12-08
by on December 11th, 2016
5

A game of two halves ... Booking a table was an unnecessarily long-winded process. After an online enquiry, I received an email, explaining that the booking hadn't yet been confirmed but that a member of staff would contact me shortly. Twenty-four hours later and in spite of sending an email reminder, I'd heard nothing more and had to phone the Orange Tree to get the booking confirmed. The visit itself was hard to fault - except that, when my wife and I arrived and said we'd booked a table, we weren't asked for our name! After that, everything was excellent - pleasant ambience, good food, attentive service. We would go to the restaurant again but might book by phone rather than online next time ... Visited The Orange Tree Richmond on 2016-12-08
by on December 10th, 2016
3

Excellent room, service, booking process. All very well managed. Thank you. Visited The Orange Tree Richmond on 2016-12-02
by on December 5th, 2016
5

Great food, very friendly efficient staff, a good evening had by all. Visited The Orange Tree Richmond on 2016-12-02
by on December 5th, 2016
5

Best pie, gravy and fries ever. And a lovely Malbec. Well done Visited The Orange Tree Richmond on 2016-11-27
by on November 29th, 2016
5

Good food and nice pub but rather spoilt by very slow food service. We had to get to a Rugby match and ended up rushing our food. It was a Sunday lunchtime but not very busy. Staff very apologetic, but clearly management need to look at staffing levels to ensure appropriate waiting times. Visited The Orange Tree Richmond on 2016-11-27
by on November 29th, 2016
2

Lunch for 5 on the Saturday of an Autumn Rugby international. Had a table nicely tucked round the back so nice and quiet, nice staff, decent food and a good pint of Guinness. Overall very good, would go back again. Visited The Orange Tree Richmond on 2016-11-26
by on November 28th, 2016
4

Good food and excellent service in a lovely pub. Couldn't have asked for more. Visited The Orange Tree Richmond on 2016-11-26
by on November 28th, 2016
5

Amazing service, amazing food and great atmosphere as always! Thanks to the team who looked after our table! Visited The Orange Tree Richmond on 2016-11-26
by on November 28th, 2016
5

The bar staff at the Orange Tree are very welcoming and friendly. Our tables were ready for us on our arrival. Visited The Orange Tree Richmond on 2016-11-24
by on November 28th, 2016
4

Excellent value and great service Visited The Orange Tree Richmond on 2016-11-17
by on November 21st, 2016
5

very nice staff...BUT food took way to long, especially that this all pre-ordered for match day...due to the lateness we had to miss pudding and then missed the start of the game...not good and not happy. Visited The Orange Tree Richmond on 2016-11-12
by on November 14th, 2016
2

good service friendly helpful staff Visited The Orange Tree Richmond on 2016-11-09
by on November 11th, 2016
5

Great service - really friendly staff. Thank you :) Visited The Orange Tree Richmond on 2016-11-01
by on November 3rd, 2016
5

Loved the pub, the service and the food, however, I was surprised to find when my party arrived that the booking I had made the evening before was not on the list, thankfully there was still room for us albeit not in at a pre-arranged table, and we had to push some tables together to get all of my party seated. Would have been 5 stars but for the poor organisation. Thank you. Visited The Orange Tree Richmond on 2016-10-29
by on October 31st, 2016
4

God food and service for our group of 20 people! Visited The Orange Tree Richmond on 2016-10-22
by on October 24th, 2016
5

Good food for good price and relaxing atmosphere. We sat in the restaurant - the bar seemed much busier. Visited The Orange Tree Richmond on 2016-10-13
by on October 15th, 2016
4

I booked a table to watch a rugby game before we headed to Twickenham for a live game. Definitely worthwhile booking a table; it was packed to the rafters in the front bar but we had space to sit in comfort with table service for drinks. The food was good too so the Orange Tree was a perfect foundation for a great night Visited The Orange Tree Richmond on 2016-10-08
by on October 10th, 2016
5

Can't argue, really nice pub for rugby fans or any sport for that matter it'll usually be on. Really friendly bar staff too!
by on July 15th, 2013
3

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