The Eagle - Geronimo Inns

Book & Enquire for free

The Eagle - Geronimo Inns photo The Eagle - Geronimo Inns photo The Eagle - Geronimo Inns photo The Eagle - Geronimo Inns photo The Eagle - Geronimo Inns photo The Eagle - Geronimo Inns photo

Description

It's the beer garden that steals the show at The Eagle. A glorious space with its very own bar and Burger shack. Kick back and wile the hours away in, it's one of the top alfresco spaces in West London.

There's plenty of reason to come when the weather is a little cooler too, though. This is a classic Geronimo Inn, with a cosy interior epitomised by sofas, open fires, an eclectic music policy and vibrant quiz nights. The bar comes stocked up with an array of fine ales and modern wines, with plenty of fresh British food coming to your rescue if you should find yourself fancying a bite to eat.

The Eagle is also a winner when it comes to private hire areas. The garden is naturally perfect for a summer drinks party, and inside there's a bar area that comes complete with a flat screen TV too. Whether you're hosting your own pub quiz or just looking to stage an intimate dinner with your pals, this homely Shepherd's Bush favourite has you covered.

Info

N/A
No queues normally
Happily Affordable ££
Hammersmith
18 (If drinking alcohol)
Disabled Toilets
None

Hours

Day Open Close Notes
11:00 23:00
11:00 23:00
11:00 23:00
11:00 23:00
11:00 23:00
11:00 23:00
11:00 22:30

Location

The Eagle - Geronimo Inns
215 Askew Road, Shepherd's Bush, London, W12 9AZ

Area:
West London

Nearest station:
Goldhawk Road (Tube)
View on Citymapper
View on Google Maps

Menus

Drink Prices Price
Pint of Lager £4.65
Pint of Real Ale £4.30
Bottle of Lager (330ml) £5.50
Bottle of Cider (568ml) £5.50
Glass of Wine (175ml measure Large ) £6.85
Bottle of House Wine £19.50
Bottle of Champagne £42.50

Menus

Brunch & Lunch Menu Download
Dinner Menu Download


This venue serves Gastro, British, Grill and Brunch food.

A word from the chef:
Serving seasonal fresh british food. Try one of our five different amazing burgers from the Burger Shack in the garden!

Private Hire

Name Type Capacity
Seated
Capacity
Standing
Cost Min spend
Midweek*
Min spend
Weekend*
Hut in the Garden Outdoor Space 20 30
* The minimum spends are a guideline only and vary according to the day and time of the year.

(95 reviews) Show all Show fewer



{{reviewWidget.userName}}
{{reviewWidget.review}} {{reviewWidget.userName}} visited {{reviewWidget.venue}} on {{reviewWidget.visited}}
{{reviewWidget.submittedDate}}
{{reviewWidget.rating}}

I loved the place and delicious Sunday roast. I will visit again in another day :) Visited The Eagle - Geronimo Inns on 2018-05-20
by on May 21st, 2018
5

Staff were friendly and attentive.. highly recommend the eagle Visited The Eagle - Geronimo Inns on 2018-05-19
by on May 21st, 2018
5

The lamb roast was very small and the savoury tart had no flavour Visited The Eagle - Geronimo Inns on 2018-02-25
by on February 27th, 2018
2

Food was good as always, however slightly worrying when i had a sick from my drink i found a piece of glass in my mouth!! When i brought this to the attention of a member of staff this was dismissed and i was just handed another glass. Thankfully i'm still here so hopefully have not swallowed anything, however health and safety wise pretty scary!! Visited The Eagle - Geronimo Inns on 2018-02-24
by on February 26th, 2018
2

Great pub to watch the six nations, table reserved right in front of the TV! Visited The Eagle - Geronimo Inns on 2018-02-23
by on February 26th, 2018
5

Disappointing. I am afraid that the roast lamb was gristly and my companion was forced to send his back. The kitchen replaced it without question but I had almost finished my meal when the replacement was delivered. The roast vegetables accompanying the roasts were greasy and soggy. Visited The Eagle - Geronimo Inns on 2018-02-18
by on February 20th, 2018
2

Something wasn't right that evening. We learnt that the chef wasn't well. Whilst Rory, one of the staff was very apologetic in terms of making things right but I am afraid we had to pay the full price on the bill which in our view is unacceptable. The lamb was straight from the fridge and it had to be sent back to be heated up but that's like cooking food in a microwave. Let's see if someone in Geronimo reads this review and takes any action! Least I would expect is an apology and a free meal next time! Visited The Eagle - Geronimo Inns on 2018-02-16
by on February 18th, 2018
1

Lovely service but really disappointing food. This is my local and the standard of food used to be really high, but alas it's really not any more - perhaps there is a new chef? The fish and chips was a particular favourite before, but this time the fish was very close to being undercooked and was in a perfect triangle as though straight from the freezer, and similarly the chips (which used to be absolutely delicious) tasted like frozen oven chips. The fish pie was also pretty flavourless. Overall felt like very little care had been taken in the kitchen (with the exception of the bread on the table which was delicious). The wines are also now very overpriced (even by London standards) so one ends up spending a fortune on pretty sub-standard offerings! But the staff are lovely and the atmosphere is still great. Visited The Eagle - Geronimo Inns on 2018-02-09
by on February 13th, 2018
2

Good food - attentive service. However we had a table overlooking the garden at the back; was a bit cold as we were away from the main warmth of the building. Had our meal but then moved to the comfort of the fire & sofa. Otherwise a good experience! Visited The Eagle - Geronimo Inns on 2018-02-02
by on February 4th, 2018
4

Visited The Eagle - Geronimo Inns on 2018-01-26
by on January 28th, 2018
5

Visited The Eagle - Geronimo Inns on 2018-01-26
by on January 28th, 2018
4

Rather disappointing meal. Went for the winter menu deal -No steak frites on a Saturday evening at 7.30 pm Chicken and chips rather disappointing Ox cheek not very tasty with mash rather blend Visited The Eagle - Geronimo Inns on 2018-01-13
by on January 15th, 2018
1

Terrible. Worst Sunday Roast I've ever had in London. Visited The Eagle - Geronimo Inns on 2018-01-07

Reply from The Eagle - Geronimo Inns

Hi there, Thanks for taking the time to leave us your review. Sorry to hear your visit was anything less than perfect, could we take a moment more of your time and ask for some more feedback as to where we went wrong on the day? We rely on this information to help us deliver excellent service and ensure that customers leave smiling. You can email me direct to theeagle@geronimo-inns.co.uk or call me on 0208 746 0046. Many Regards, John
by on January 10th, 2018
1

Friendly and accommodating as always and the food was great. Visited The Eagle - Geronimo Inns on 2017-12-22

Reply from The Eagle - Geronimo Inns

Hi, Thanks for the review, we look forward to seeing you again soon. regards Team Eagle
by on January 8th, 2018
5

Great food beef out of this world good staff waitress could have more proactive but overall very nice night Visited The Eagle - Geronimo Inns on 2017-12-31

Reply from The Eagle - Geronimo Inns

Hi, Thanks for taking the time to give us your feedback, glad to hear you had a nice night and we shall endeavour to be more proactive. Hope to see you soon. Team Eagle
by on January 2nd, 2018
4

Service very good Starters good Mains very disappointing Puddings ok Visited The Eagle - Geronimo Inns on 2017-12-25
by on December 31st, 2017
3

Friendly staff and good food. Steak was great. Visited The Eagle - Geronimo Inns on 2017-12-28

Reply from The Eagle - Geronimo Inns

Hi, Thanks for taking the time to leave us feedback, glad you enjoyed your steak. hope to see you soon Team Eagle
by on December 30th, 2017
4

Great menu, food and service. The Eagle is a lovely cosy pub which I would definately recommend. Visited The Eagle - Geronimo Inns on 2017-12-26

Reply from The Eagle - Geronimo Inns

Hi, Thanks for the recommend, great to hear you enjoyed yourself. Hope to see you soon. Team Eagle
by on December 29th, 2017
5

Excellent food, atmosphere and service. Visited The Eagle - Geronimo Inns on 2017-12-25

Reply from The Eagle - Geronimo Inns

Hi, Thanks for taking the time to leave us a review, glad you enjoyed your day. See you soon, Happy New Year! Team Eagle
by on December 28th, 2017
5

We had a really lovely Christmas dinner at The Eagle & the food was amazing. Thanks to all the staff for their attentiveness as well. We would definitely go there again & would recommend it to friends. Visited The Eagle - Geronimo Inns on 2017-12-25

Reply from The Eagle - Geronimo Inns

Thanks Margaret! We enjoyed having you, Happy New year. Regards, Team Eagle
by on December 28th, 2017
5

Fantastic!!! The food was delicious, we all left completely stuffed!! The atmosphere was jolly and the whole of the staff worked so hard to make out Day so great! Thank you- will be back again next Christmas Visited The Eagle - Geronimo Inns on 2017-12-25

Reply from The Eagle - Geronimo Inns

Hi, Thanks for taking the time to leave us a review, glad you enjoyed your day. See you soon, hopefully before next Christmas. Team Eagle
by on December 27th, 2017
5

Had xmas dinner with the girls, fantastic service Visited The Eagle - Geronimo Inns on 2017-12-19

Reply from The Eagle - Geronimo Inns

Glad you enjoyed your christmas dinner with the girls, hope to see you soon. Team Eagle
by on December 22nd, 2017
5

Great atmosphere, and lovely staff Visited The Eagle - Geronimo Inns on 2017-12-15

Reply from The Eagle - Geronimo Inns

Hi. thanks for the review, hope to see you again soon. Team Eagle
by on December 18th, 2017
5

We had a party of 15 for our staff xmas party. The staff were great, service was fantastc , food was hot, fresh and very tasty and the atmosphere was warm, cosy and friendly. Would highly recommend it. Will be going back with family for dinner over the holiday period. Visited The Eagle - Geronimo Inns on 2017-12-15

Reply from The Eagle - Geronimo Inns

Hi, Thanks for taking the time to leave us a review, glad you enjoyed your night. See you soon. Team Eagle
by on December 17th, 2017
5

Raw potatoes Complimentary dessert to make up for raw potatoes was not complimentary as it was on the bill and paid for Visited The Eagle - Geronimo Inns on 2017-12-14

Reply from The Eagle - Geronimo Inns

Hi, Thank you for taking the time to leave us with your thoughts, I am sorry you're evening wasn't as enjoyable as expected, and you're right, your potatoes were underdone. I'm disappointed about the confusion with your crumble, yours was indeed complementary, but we did leave your friends pudding on the bill, please accept my apologies for not making this clear on Thursday evening. If you would like to call me on 0208 746 0046 we can discuss further, and I do hope that this experience will not put you off future visits. Thanks again. James
by on December 16th, 2017
2

Excellent service and really delicious Sunday roast lunch. Warm and happy place, perfect for a family group. Visited The Eagle - Geronimo Inns on 2017-12-10

Reply from The Eagle - Geronimo Inns

Hi. Thank you for taking the time to leave a review, glad you enjoyed your visit. Hope to see you again soon. Team Eagle
by on December 12th, 2017
5

Friendly, easy going staff, excellent food and a good room. Totally successful outing. Many thanks Visited The Eagle - Geronimo Inns on 2017-12-10

Reply from The Eagle - Geronimo Inns

Hi. Great to hear your outing was a success, hope forward to seeing you again. Team Eagle
by on December 12th, 2017
5

very good ambiance and good service great food .we will be back again . Visited The Eagle - Geronimo Inns on 2017-12-09

Reply from The Eagle - Geronimo Inns

Hi. Thanks for taking the time to give us a review. Glad you enjoyed it. See you soon.
by on December 11th, 2017
5

Since visiting 2yrs ago I found the food and especially service had both gone really downhill. The starters arrived within 2min of ordering - before some of our drinks and the standards of the mains was very mixed. The waitress was fairly abrupt when we were were ordering and even brought the mains before my husband had finished his starter. She then cleared plates when half the table weren't finished. For the prices charged - our experience really didn't match. Really disappointed. Visited The Eagle - Geronimo Inns on 2017-12-09

Reply from The Eagle - Geronimo Inns

Hi. Thanks for taking the time to write a review. I'm sorry to hear that on this occasion we did not meet your expectations. We are constantly working on our performance, and value any feedback that we receive. We will discuss the issues you raised at our next meeting. Hope to see you again soon. John (manager)
by on December 11th, 2017
3

Friendly staff and delicious roast dinners for a relaxed Sunday Lunch! Visited The Eagle - Geronimo Inns on 2017-11-26

Reply from The Eagle - Geronimo Inns

Thanks for taking the time to tell us what you think. Glad you enjoyed your Sunday. Team Eagle
by on November 29th, 2017
5

Good pub food, friendly staff and good atmosphere. Visited The Eagle - Geronimo Inns on 2017-11-17
by on November 19th, 2017
4

Food, beer and location great. Booking service hopeless. I booked an outside hut for dinner and was given a drinks table. Was quickly rectified but I'd be nervous to use the booking service again. Probably best to drop in inperson Visited The Eagle - Geronimo Inns on 2017-10-27
by on October 29th, 2017
4

The food was good the service was good and good ambience Visited The Eagle - Geronimo Inns on 2017-10-22
by on October 24th, 2017
5

Lovely pub, good service. Food came very quickly, bit lukewarm and average but decent nonetheless. Visited The Eagle - Geronimo Inns on 2017-10-22
by on October 24th, 2017
4

We really enjoyed the evening the staff were very helpful and we were able to move to a warmer & quieter area to eat as we had my mum with us. Based on how much we enjoyed the evening we have enquired to book for Xmas Day lunch. Thanks everyone Margaret Visited The Eagle - Geronimo Inns on 2017-10-06
by on October 8th, 2017
5

I wish I could say this was better than it was. The Eagle is a lovely venue and deserves better. The staff are friendly enough, but the overall service was really poor. I think the place is potentially understaffed, rather than staff not knowing what they are doing. We had a reservation, but there was no obvious head of dining to let us know where our table was. When we were shown to our seat it then took 10-15 minutes to get the menus, despite asking for them and then my husband getting up to go grab them. And this set the tone for the rest of the evening. The food was okay, but my main was lukewarm. I didn't dare send it back for fear that I wouldn't see it again for 30 minutes or more. We speant £100 on our meal that evening and for that I expect better. Visited The Eagle - Geronimo Inns on 2017-09-30
by on October 2nd, 2017
2

Only downside was the online menu doesn't match the in house. But the staff and the food were great so was the view of the garden, and even though we were right in the corner we never had to wait to be served Visited The Eagle - Geronimo Inns on 2017-09-27
by on October 1st, 2017
5

Great service and food (we all had the burger) although the chips were cold... Great evening though and very friendly staff. Visited The Eagle - Geronimo Inns on 2017-09-27
by on September 29th, 2017
4

Great food and a great atmosphere Visited The Eagle - Geronimo Inns on 2017-09-03
by on September 6th, 2017
5

This place serves the best Sunday roast I've ever eaten. Great ambience, great food. Visited The Eagle - Geronimo Inns on 2017-09-03
by on September 5th, 2017
5

Lovely pub, great garden - shame they close it so early. Visited The Eagle - Geronimo Inns on 2017-09-01
by on September 4th, 2017
5

Food was lovely and staff were very helpful Visited The Eagle - Geronimo Inns on 2017-08-27
by on August 31st, 2017
5

Made a booking, but when we turned up they didn't know about it. Food is served at different times, burgers first and the rest about 20 mins later. (was not hot either). Overall - dissapointed Visited The Eagle - Geronimo Inns on 2017-08-26

Reply from The Eagle - Geronimo Inns

Good Morning, Thank you for taking the time to write a review, and I am sorry to hear that things didn't go as well as they should. In order for me to investigate this further could you please provide me with your name and contact number, I can then check how we lost your booking and see who your server was. Regards John
by on August 29th, 2017
3

Food was lovely and the staff were friendly even with two small children who were getting in the way, making noise and playing with toys. Would definitely go back. Visited The Eagle - Geronimo Inns on 2017-08-09
by on August 22nd, 2017
5

It was everything just perfect Visited The Eagle - Geronimo Inns on 2017-08-13
by on August 15th, 2017
5

I love The Eagle! I always have a wicked time when I'm there. The staff are friendly, warm and welcoming and the atmosphere is great. The food is luverly and the secco is finger licking good. If you're looking for somewhere to eat that's reasonably priced, has a wicked relaxing atmosphere, good food, attentive friendly staff and THE best secco, then this place is for you. The staff will even duet with you, if you ask nicely 🤣🤗 Visited The Eagle - Geronimo Inns on 2017-08-10
by on August 12th, 2017
5

Went there for Sunday lunch in the beer garden. We had several mishaps which surprised me for a Geronimo Inns, where I usually have much better experience (having been a regular of Prince Albert and Builder Arms). The waiter in charge of the burger shack (curly hair, cap and beard) never smiled, had a big attitude, refused to do table service despite me having opened a tap (he and a waitress confirmed they could take order if we opened a tap), he also told us off for some of our children (3 and 5 years old) playing with a few pebbles (but not throwing or anything dangerous, just pushing and playing with them). This isn't a family friendly place. Several times, the waiter disappeared in one of the corners to take a break and he generally looked almost stone...He never smiled and forgot half of our bill. We pointed out, being honest, that most of the food hadn't been charged to our bill, and after 10 mins of trying to sort it, he and another waitress came back with another bill (correct this time i.e. double the amount) but didn't offer to take anything back or give us drinks or coffees for free. I thought this was very poor and anti-commercial attitude. The burgers were served just wrapped in paper with no plates. The table we sat at was dirty from previous customers and we had to ask the waiter to clean it, which took him 10mn to get around to do. Generally, I think the staff has a very unfriendly / chip on the shoulder/ adversarial behaviour. When we left around 4pm, we found the manager and one of the waitress were sat sharing a bottle of wine and smoking in the front terrace when the pub was still packed and needed staff to look after customers. I personally will never go back to this pub. I also think some of the meals on the sunday menu look overpriced. I also urge Geronimo Inns to investigate how the pub is staffed and currently managed. Visited The Eagle - Geronimo Inns on 2017-08-06
by on August 8th, 2017
1

Very appreciative of the generous space allocated for my reservation for a party of 10 - The Eagle is a clean and comfortable pub and I always enjoy spending time here. However, disappointed during this visit by several rude and abrupt members of staff, including a staff member who took away a chair with no comment and when challenged shouted "I'll bring it back".... yet never did. Also a very surly barman who, when asked for a glass of water in addition to the drinks ordered, practically threw the glass over the bar, spilling ice and water over myself and friends and with no apology. Visited The Eagle - Geronimo Inns on 2017-07-29
by on August 1st, 2017
3

Great Experience. So happy to visit here with my family. Visited The Eagle - Geronimo Inns on 2017-07-23
by on July 28th, 2017
5

very good excellent service from charming staff Visited The Eagle - Geronimo Inns on 2017-07-15
by on July 17th, 2017
5

Lovely staff, very helpful and friendly, I think it was James who I had dealt with. They accommodated us really well and we felt very welcome. It was also very organised, when we were moved inside a space was already waiting for us and there was enough room for everyone to sit, there was no hanging around at all. The food was also fantastic! Will definitely be returning/recommending. Visited The Eagle - Geronimo Inns on 2017-07-06
by on July 12th, 2017
5

I booked a hut for my birthday last Sunday. It was the perfect base for the day. The sharing roast was amazingly tasty and loads of food. All in all really good Visited The Eagle - Geronimo Inns on 2017-07-09
by on July 11th, 2017
5

I've organised my birthday partg at the Eagle and had an amazing time there. All my friends loved itr too, will definitely stop by more often. Visited The Eagle - Geronimo Inns on 2017-07-01
by on July 4th, 2017
5

Really enjoyable evening: great pub quiz, super helpful staff, good food and lovely setting! Visited The Eagle - Geronimo Inns on 2017-06-27
by on June 29th, 2017
5

Poor service and not very tasty food- our fish and chips were especially greasy. The beetroot salad was good though and the white wine excellent Visited The Eagle - Geronimo Inns on 2017-06-27
by on June 29th, 2017
2

Terrible! Our food order was forgotten completely and when we asked about it, we were told (unprofessionally) by the manager that the chef had thrown all tickets in the bin as he had too many orders coming through at the same time, and that they had too few staff for the number of people (it was a very hot day so the beer garden was packed – but this had been forecast for a long time!). After a further 15 minute wait our food arrived looking less than appetising. The sale was shrivelled and there were brown bits on the stalks and leaves. I asked for some salad dressing as there was none, but this never arrived. I had to go and find it myself. The waitress did everything she could to avoid eye contact and did' ask us if everything was OK with the meal. When I told the manager about how I hadn't been at all impressed with the food or service, he said he needed to 'go out for a fag' to calm down before talking to me as it had been such a stressful night! Visited The Eagle - Geronimo Inns on 2017-06-14
by on June 23rd, 2017
1

I went for Dinner with 3 friends to the Eagle, on Tuesday 6th June. The Food was grossly Overpriced and and tasteless.!!!. The so called ''Lamb Chop'' was just a big bone with very little meat on it, and the so called 'Creamed leeks were just boiled tasteless leeks',I will never go for food there again. If it was not for the amazing charming and and attentive smiling staff who our evening would have been an absolute disaster!!!! The one star is FOR THE STAFF! Visited The Eagle - Geronimo Inns on 2017-06-06
by on June 9th, 2017
1

Staff were brilliant (especially Greek & Barcelona waiters) & refurbed surroundings looked good but food v disappointing Visited The Eagle - Geronimo Inns on 2017-06-06
by on June 8th, 2017
3

Thank you to the staff at the Eagle for another great night with excellent service, friendly bar staff and lovely patrons. I love this cosy dog-friendly pub that is stylish and cosy and just feels great being there. Visited The Eagle - Geronimo Inns on 2017-06-03
by on June 5th, 2017
5

Great location and food but a hot summers day so slower on service than was ideal... Visited The Eagle - Geronimo Inns on 2017-05-27
by on May 30th, 2017
4

Lovely lunch with extremely friendly and helpful staff Visited The Eagle - Geronimo Inns on 2017-05-28
by on May 30th, 2017
5

A great menu with option of small roast beef which we really liked. Less than 5 stars because our veggie diner did not enjoy her food too much. Very helpful waiting staff and pleasant ambience Visited The Eagle - Geronimo Inns on 2017-05-21
by on May 23rd, 2017
4

Staff were friendly and efficient for both food and drinks. Visited The Eagle - Geronimo Inns on 2017-05-20
by on May 23rd, 2017
5

The food is lovely and the staff very attentive. Great to go with kids. Visited The Eagle - Geronimo Inns on 2017-05-14
by on May 16th, 2017
5

Fantastic revamp and we absolutely loved the food Visited The Eagle - Geronimo Inns on 2017-05-11
by on May 14th, 2017
5

Very good, tasty food - once the order was taken and food served! The restaurant was running well behind the orders - which was a pity, considering we had 6 kids at the table! The Eagle need to review their busy times and cope better with service - because the wait was really unacceptable. having said that, the meals were good and the staff pleasant, despite their anxiety about a very busy Bank Holiday Monday. We will return - but at a quieter time, and maybe not with the kids in case it happens again. Sheila Beckett Visited The Eagle - Geronimo Inns on 2017-05-01
by on May 3rd, 2017
3

Good venue but poor service all around (apart from one waitress who was incredible). One person behind bar for a day when there was a number of family bookings + QPRs last game of season. Food wait was long, then cold + did not all come at same time. Would need a compelling reason to go back Visited The Eagle - Geronimo Inns on 2017-04-29
by on May 2nd, 2017
2

We had such a lovely Sunday there. We were quite a big group with small children and got one of the outside huts, which was just perfect. Also very easy to go to the outside bar, but there was also table service. The venue was ideal for adults and children and the food was really great. Can definitely recommend whether for a small or large gathering. Can't wait to go back in summer - will be lovely to spend a lazy weekend day in the garden. Visited The Eagle - Geronimo Inns on 2017-04-30
by on May 2nd, 2017
5

Really helpful staff and the burger was amazing! Visited The Eagle - Geronimo Inns on 2017-04-22
by on April 24th, 2017
5

Great food. Friendly staff. Good service. Perfect atmosphere and surroundings for a sunny afternoon! Visited The Eagle - Geronimo Inns on 2017-04-22
by on April 24th, 2017
5

One of the best Roast dinners we have ever had! Delicious vegetarian option full of lovely flavours. Friendly and efficient staff. We will definitely be going back again soon. Visited The Eagle - Geronimo Inns on 2017-04-16
by on April 18th, 2017
5

Usually our experience at The Eagle is very good, but unfortunately, they may have skimped on staff due to being a quiet Easter weekend which resulted in very, very slow service. We had three children with us so having lunch drawn out to three hours for a main course and just a couple of puddings was far from ideal. Furthermore, we had to ask staff three times to take orders from our table since they were not forthcoming in coming over unprompted. The food as always was very good. I think we were unlucky on our visit as usually service is very attentive. Visited The Eagle - Geronimo Inns on 2017-04-15

Reply from The Eagle - Geronimo Inns

Thank you for taking the time to send us a review. I am sorry that we did not meet your expectations on this occasion, and I am saddened to hear that your service was slow and unattentive. As you are probably aware, we have recently re-opened after refurbishment and have taken on a lot of new staff to help us deliver the great service that we pride ourselves in delivering. We are experiencing a few teething problems, but this shouldn't have affected your visit, and for that I am sorry. I look forward to you visiting again, when I'm sure that we will have a much more efficient service, please feel free to introduce yourself to me so that I can apologise in person. Many thanks John - General Manager
by on April 17th, 2017
2

Excellent food and lovely service. Our waitress was really charming and the manager also came to check that everything was OK. Will certainly go back! Visited The Eagle - Geronimo Inns on 2017-04-07
by on April 10th, 2017
4

Very good service and food. Lovely evening. Visited The Eagle - Geronimo Inns on 2017-03-24
by on March 26th, 2017
5

Good food & portions! And thanks for the care and attention for our toddler girl! Visited The Eagle - Geronimo Inns on 2017-02-26
by on February 28th, 2017
4

Nice waiter but it's a pub and they'd run out of Chardonnay! Per-lease Visited The Eagle - Geronimo Inns on 2017-02-08
by on February 10th, 2017
2

A delicious lunch with fabulous service. They took the trouble to make a whole 3 course menu for my vegan friend (we told them in advance) and she said it was amazing! Could not have asked for a better lunch out. Thank you. Visited The Eagle - Geronimo Inns on 2017-01-27
by on January 29th, 2017
5

What great night new year eve great food lovely atmosphere brillent Visited The Eagle - Geronimo Inns on 2016-12-31
by on January 2nd, 2017
5

Very welcoming staff. Good atmosphere and very good food. An ideal place for a group of friends to celebrate Christmas together without any of the hassle of shopping and cooking. Good choice of dishes so our vegetarian was well catered for. Would definitely repeat the experience. Thank you Eagle. Visited The Eagle - Geronimo Inns on 2016-12-25
by on December 31st, 2016
5

Very homely feeling very good service Visited The Eagle - Geronimo Inns on 2016-12-25
by on December 27th, 2016
5

food was better than last year, really lovely veggies -although to sprouts! Staff are uniformly warm and friendly and make the experience overall. An Eagle Christmas is becoming a family tradition. Thank you Visited The Eagle - Geronimo Inns on 2016-12-25
by on December 27th, 2016
5

Had a great time with the family and my friends. The atmosphere was warm and welcoming and the staff very friendly. Christmas menu was alright. The portion sizes were huge, the venison pie was not good at all. But all issues were resolved quickly and swiftly. Let just say it did not ruin my night. Merry Christmas and a very happy new year to all. Visited The Eagle - Geronimo Inns on 2016-12-24
by on December 26th, 2016
4

Very friendly helpful staff just to say thank you for a great day merry Christmas to you all at the Eagle from AT Cronin Workshop regards Andy Block Visited The Eagle - Geronimo Inns on 2016-12-21
by on December 23rd, 2016
5

great meal, and value for money was spot on! Visited The Eagle - Geronimo Inns on 2016-12-17
by on December 19th, 2016
5

Evening dinner /buffet for 40+ guests .All went according to plan .Great food and staff very helpful. Would book again for similar event. Visited The Eagle - Geronimo Inns on 2016-12-16
by on December 18th, 2016
5

Food was delicious, staff were very friendly and helpful with our big group and were very relaxed about us all arriving at different times. Highly recommended. Visited The Eagle - Geronimo Inns on 2016-12-11
by on December 13th, 2016
5

I couldn't speak highly enough of the Eagle. They accommodated my husband's 50th during the busy Christmas period. Friendly staff, great food. Only tip would be to always call and make sure that your booking is 100% in the diary with receipt of a booking email. I had to call a few times in the run up, as booked quite far in advance. Visited The Eagle - Geronimo Inns on 2016-12-10
by on December 12th, 2016
5

It's been great! I had an amazing dinner, the food was so good! A perfect service and a really nice Christmasy atmosphere. I'll be back! Visited The Eagle - Geronimo Inns on 2016-12-05
by on December 7th, 2016
5

The food was delicious, with innovative recipes, particularly the veggie ones, and great ingredients. But the service left much to be desired. Eg of our party of 6, one person's food came so late everyone else had finished theirs by then. This was after he had been told it would only be "4 minutes". And the lamb rump had far more fat than lean meat. It was clearly the last remaining bit that shouldn't have been served. We were surprised the chef was happy to serve it. Commenting to the waiter that it was mostly fat, he didn't react. This same waiter had also failed to take everyone's orders in one go, walking off after only taking three of our six orders. After we called him back, he walked off again after taking two more orders, and had to be recalled once more to take the 6th person's order. It was a busy rugby night, but still. Taking everyone's order at once, and serving everyone's food at roughly the same time, seem pretty basic. The couple among us who had suggested The Eagle to the rest of us, were embarrassed, apologised to us and crossed it off their list of places to return to. Visited The Eagle - Geronimo Inns on 2016-12-03
by on December 5th, 2016
3

Great service and great food Visited The Eagle - Geronimo Inns on 2016-10-15
by on October 18th, 2016
5

Love this pub. The beer garden is the perfect place to spend a lazy summers day. Welcoming and helpful staff with a good understanding of the products they are selling. Food is always amazing and have never had cause to complain.
by on September 9th, 2016
5

Went here for my partner's 30th, had a great day all round. Best beer garden in London for sure, really modern with heated huts and green grass. Wonderful and helpful staff! Highly recommend it. Visited The Eagle - Geronimo Inns on 2016-07-23
by on July 26th, 2016
5
1 person(s) found this helpful

Not lying about the beer garden - it really is the best ive seen in London. Cosy enough when winter rolls around but I'd say definitely don't miss out on visiting when the sun is out!!
by on October 24th, 2014
4

This is a great pub with one of the best beer gardens in London. The staff are really helpful and the food is top notch too. Definitely going back there!
by on June 3rd, 2014
5

We visited The Eagle Thursday evening to celebrate my husband's birthday with a few of our grown up kids. We live locally and hadn't visited since the pub's refurbishment. We loved the new look of the pub but our evening didn't get off to the best start. We realised after we had all drunk the bottle of table water that it had a rather odd taste. At first we thought it had been flavoured with mint but it had a nasty soapy after taste. After all tasting the water and some of us drinking a whole glass we were pretty horrified to notice that there was a big lump of used chewing gum floating at the bottom of the bottle! We pointed out the problem to the waitress who obviously promptly replaced the bottle. However in the circumstances at the very least we felt we should have received something more than a hasty apology. In other circumstances we would have made this point a little more strongly as It really did rather put us off our meal - (which we had yet to order.) As it was a birthday celebration we decided we didn't want to make a big fuss but all felt that a little compensatory goodwill gesture could have been offered by the management. Visited The Eagle - Geronimo Inns on 1970-01-01
by on January 1st, 1970
3

Show all Show fewer


If you like The Eagle - Geronimo Inns, you should also check out...

In the industry?

Discover the different ways you can work with us, whether you own a bar, restaurant, pub, club, private hire space, pop-up and/or run events.

Bookings Software

Revolutionary booking and enquiry management software for bars, restaurants, pubs and clubs. Table management, pre-orders, payments and more.

Sell Tickets Online

An online ticketing box office, catering for all kinds of events, pop ups to big music festivals, and free marketing and exposure to help sell more tickets.

Promote Your Venue

Need to get your venue out to millions? Use our targeted marketing packages to instantly push your venue to a young professional audience.