Cocktail Embassy

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Description

Cocktail Embassy is an exquisite, independent cocktail bar in Crystal Palace, South London established in December 2014. They offer a fun yet sophisticated cocktail experience for those looking to explore their taste buds in warm, relaxing and ambient surroundings.
 
They have two bars: the ground floor/lounge bar, that is relaxing and cozy, and the downstairs/party bar, where there is a dance floor and a DJ until 3am on weekends.
 
Three years ago, Cocktail Embassy opened the bar with only 14 cocktails on the menu and developed and changed it 5 times since. And, finally, in October 2017, they won Imbibe’s “The Best Classic Drinks List of the Year” Award and “Bibendum x Ketel One” People’s Choice Award with their famous cocktail A La Borsch. 

Info

No door charge
No queues normally
Happily Affordable ££
Crystal Palace
18
Disabled Toilets
Smart Casual, Dress to impress

Hours

Day Open Close Notes
17:00 00:00
17:00 00:00
17:00 00:00
17:00 01:00
17:00 03:00
17:00 03:00
17:00 00:00

Location

Cocktail Embassy
76 Westow Hill, Crystal Palace, London, SE19 1SE

Area:
London

Nearest station:
Gipsy Hill (Rail)
View on Citymapper
View on Google Maps

Menus

Drink Prices Price
Bottle of Lager (330ml) £4.80
Bottle of Cider (568ml) £5.90
Cocktail £9.20
Bottle of House Wine £19.90
Bottle of Champagne £59.00

(80 reviews) Show all Show fewer



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Not happy with booking a table and queuing up to buy drinks. Waiter should come to my table to take orders. Your drink prices are so expensive so I should be properly served. Visited Cocktail Embassy on 2018-01-13
by on January 15th, 2018
2

Nice place and we had a nice time Visited Cocktail Embassy on 2018-01-13
by on January 15th, 2018
5

A great evening celebrating my birthday but the music selection was 80's for the majority of the evening. I believe the music choice could have been improved. Thanjd Visited Cocktail Embassy on 2018-01-13
by on January 15th, 2018
4

Was a very good night.. music was amazing until the end. They wanted to change the music due to the crowd it was attracting which i think was adsolute rubbish. Everyone was soo friendly bouncers were lovely which is really unusual these days . Crowd was very friendly besides one little hiccup. Bar staff could be a little more friendlier but apart from that i had a really good birthday when i wasnt expecting too. Visited Cocktail Embassy on 2018-01-06
by on January 8th, 2018
4

Service was good, great cocktails and Decor and pleasantly surprised by the music selection. Would recommend. Visited Cocktail Embassy on 2018-01-06
by on January 8th, 2018
5

Great service, super chilled atmosphere!!! Visited Cocktail Embassy on 2018-01-05
by on January 7th, 2018
5

lovely night. Love the cosy ambience , and the service coming to our tables. The dj's music is not my type of music, so I wouldn't be inclined to stay for the music, but it is a nice touch to have the music playing upstairs Visited Cocktail Embassy on 2017-12-16
by on December 18th, 2017
4

FAB! Pina coladas are to die for! Visited Cocktail Embassy on 2017-12-15
by on December 18th, 2017
5

Great music. Shame they didn’t put the balloons out I bought for the suprise but actually we all had the best time and stayed till the end. Thanks !! Happy crimbo Visited Cocktail Embassy on 2017-12-15
by on December 17th, 2017
5

Not enough seats for the ten of us. Took two from an adjoining vacant table. was told to put them back. In the end the bar staff gave up and let us have them so the ten of us could sit down to start. also told we could not have cocktail menu at our table as the get wet! So you want ten women to crowd around an already tin bar to peer at the cocktail menu? Seems silly! other than that, music good and we had a great time. Visited Cocktail Embassy on 2017-12-09
by on December 13th, 2017
3

Great venue, excellent service, good music. We had a great night. Only negative was a member of the group would have liked more choice of food. Visited Cocktail Embassy on 2017-12-09
by on December 11th, 2017
5

It was nice we had great time Visited Cocktail Embassy on 2017-12-08
by on December 10th, 2017
4

Having chosen cocktail embassy for my birthday party, I had made arrangements over a period of 3 weeks and gave plenty of notice, so when I did arrive at the venue “on time” for my booking I was greeted by very confused staff, even so I informed the door supervisor that I had booked an area and was told to just go through, I was left standing around few a few minutes. Fed up of waiting I aprouch the bar to let them know I had arrived for my booking, the very pleasant bar man confirmed this and took me and my guest down stairs after a confusion with where my table was. I was led over to a table that clearly never had a reserved sign on it. The was a couple sitting there and they was asked to move to make room for my booking, this made me feel uncomfortable an there was not a reservation sign up! Just to add my booking was for a large number of people and the area that I had been told was mine was know where near big enough. After Beeing there a few hours a “manager” had come over and asked my guest to move as this area had been reserved, as my email booking confirmed I had the table untill 3am so I do not understand wile I was asked to move from the area that was already not big enough Visited Cocktail Embassy on 2017-12-02

Reply from Cocktail Embassy

First of all we would like to apologise that you felt this way, and hope that the rest of the night was great and enjoyable, but let's see what might have happened - because Saturday normally is the busiest night of the week for us, we were fully booked and the area where you were initially seated was reserved let's say for 9pm and we normally allow other guests to sit down in that area before hand and we make then aware that the area is reserved and when the reservation would arrive they would have to vacate the area, that's why there was someone sitting there and hence no "reserved" sign. Unfortunately the Manager did mistakenly sit you down in a different area ( as the information regarding the booking name was incorrectly passed on to him) assigned to another group and therefore, as far as I remember, asked you to move to your table (which was reserved for 5 people) fairly quickly after you have been incorrectly seated. I do apologise if I might be talking about a different reservation, as you left no name or more information in your review I can only assume that this was the case.
by on December 5th, 2017
2

Grest little bar with friendly efficient staff. Cocktails aint bad either Visited Cocktail Embassy on 2017-12-01
by on December 3rd, 2017
5

Drinks are always very good. Service can be slow but everything was fine on this visit. Visited Cocktail Embassy on 2017-11-25
by on November 27th, 2017
4

Great staff lovely vibe, had a lovely birthday. I will be back for sure. Thank you team! Visited Cocktail Embassy on 2017-11-18
by on November 20th, 2017
5

We had such a good time. Really nice staff, really good vibe and enjoyed having a dance. Thanks a lot! Visited Cocktail Embassy on 2017-11-18
by on November 20th, 2017
5

Great cocktails and really good music. I had a great time at Coctail Embassy Visited Cocktail Embassy on 2017-11-10
by on November 17th, 2017
4

Me and my friend had such an amazing time, the atmosphere was very pleasant, great table service, very polite staff, was a little loud at times. But overall I will definitely be coming back and will also be recommending this place to my other friends and will keep this as our spot. Visited Cocktail Embassy on 2017-11-11
by on November 13th, 2017
5

Staff were great! The music was really good. And the cocktails are very reasonable and yummy Visited Cocktail Embassy on 2017-11-11
by on November 13th, 2017
5

Very good. Service was nice. You need to allow your DJ to branch out a little bit more though. A lot ok UK music doing well in the charts and originally from very near to where the venue is. A shame he was telling me he isn't allowed to play certain songs by certain artists. Visited Cocktail Embassy on 2017-11-11
by on November 13th, 2017
4

It wasn't my first time and definitely will not be my last. Your staff are very friendly but professional and extremely helpful. I came with 5 people and they all are asking when are we coming to cocktail embassy again. Keep up the hard work guys. Visited Cocktail Embassy on 2017-11-04
by on November 6th, 2017
5

I made an email reservation for Friday 27th October at 10.15pm for 8 people downstairs. I was disappointed and slightly embarrassed when on arrival it was apparent the space had not been reserved for my party. We were told to wait, and then a couple were asked to leave the area they were sitting in which was at the back left hand side. The bar staff member told us to "wait a minute." And left us standing there with no clue as to what was going on. After 5 minutes someone appeared and cleaned the table and ushered us to the area. I had expected all of this to have been done before our arrival. Cocktails, bar service and music were great, the big let down for me was that our arrival appeared to be unexpected and from a customer point of view first impressions count. I would have given four stars had the reservation been acknowledged. Visited Cocktail Embassy on 2017-10-27

Reply from Cocktail Embassy

I think you have unfortunately misunderstood the whole situation, but we would like to apologise that you felt like your reservation was forgotten, rest assured it wasn't, this is a common situation in a busy venue, where sometimes guests have to wait a little bit for their tables to be reset and cleaned. Upon arrival you have informed the bar staff on the ground floor that you have a reservation and they've shown you to our downstairs bar, where we had a booth reserved for you, and as you correctly pointed out at 10.15, however as this was a very busy night there was a previous reservation at your booth which was due to leave by 10pm, and also the couple that you are referring to, that was seated at another booth, was seated there temporarily and informed that the area is booked and once the guests will arrive they will have to vacate the booth. You have been greeted by the owner of the bar in the basement who went to both of the parties at the back and informed them that you have arrived and they need to vacate the area (it made sense to ask the couple to move to another table rather than a big group opposite) afterwards the tables were cleaned and you have been shown to your booth. Otherwise we are very happy that you've enjoyed the night and everything was to your liking.
by on October 30th, 2017
2

We had a lovely evening. Table service was slow (had to go to the bar myself) then had to chase drinks. Our waiter was very apologetic and took some money off of the final bill and that was without us complaining. We were impressed by this. The cocktails were fab, great atmosphere. We will be returning. Visited Cocktail Embassy on 2017-10-28
by on October 30th, 2017
4

Great night out , that is all I can say . Visited Cocktail Embassy on 2017-10-21
by on October 23rd, 2017
5

Thank you Denis and your team for looking after us Friday night. The service you provided was a professional and friendly. You listened to our needs and delivered my only criticism would be a few more staff serving when a extra large party is attending but again you both were as efficient as possible so thanks for that. The club/bar atmosphere was just right and the different genres of music suited everyone. Bathroom facilities where very well maintained throughout the night which is important especially for the ladies. Overall we were very satisfied with the Cocktail Embassys ambience the look, feel, comfortability and very well presented we are looking forward to book with you again for a corporate Christmas party in the not to distant future. Thanks again. Visited Cocktail Embassy on 2017-10-20
by on October 23rd, 2017
5

Was very nice environmen smell great staff service was second to none lovely friendly place to unwind I would recommend 10out of 10 definitely coming back Visited Cocktail Embassy on 2017-10-20
by on October 22nd, 2017
5

Everything was actually great, from dealing with bouncers to using the loo. The biggest let down however was the time taken to get a drink at the bar. I think there should be an extra member of staff who doesnt make cocktails or just an extra member or staff in general behind the bar on a saturday. Overall a very positive experience & I'd definitely visit again. Visited Cocktail Embassy on 2017-10-14
by on October 16th, 2017
4

Great staff Good selection of drinks at a resonable price although the music was not great and could have been so much better! Very very commercial Visited Cocktail Embassy on 2017-10-14
by on October 16th, 2017
3

Fabulous night with friends, reserved an area for my friends and I to celebrate my birthday. Staff are very welcoming and polite. Recommend to all! Visited Cocktail Embassy on 2017-10-13
by on October 15th, 2017
5

Just want to say a massive thank you to the staff at Cocktail Embassy really polite and accommodating and made sure we had a great night, would highly recommend for couples are groups of friends for a catch up, great vibe, definitively would recommend. Visited Cocktail Embassy on 2017-09-09
by on September 14th, 2017
5

Very accommodating to my requirements... A lovely venue with a nice adult vibe & good music... I held my husbands 40th intimate seating area Visited Cocktail Embassy on 2017-09-02
by on September 4th, 2017
5

My friends and I had a brilliant time at CE. Catching up with friends while enjoying beautiful cocktails in a relaxed atmosphere. Staff on point, booked seating area. No issues at all. Will return with larger group over the weekend. Visited Cocktail Embassy on 2017-08-30
by on August 31st, 2017
5

Really nice evening at Cocktail Embassy. The venue is cool, with comfy seats and the dj played some cool songs from 9pm downstairs. Cocktails were yummy and they do a great deal during happy hour from 5pm-8pm. Will be back! Visited Cocktail Embassy on 2017-08-27
by on August 29th, 2017
4

First visit of many. Apparently we went on a normally quiet night but it was quite busy with very little staff. This didn't spoil the night as the staff did the best that they could and I cannot complain we still had great service and even a slice of cake from the birthday boy who was in charge. Thanks for a good evening. Visited Cocktail Embassy on 2017-08-24
by on August 25th, 2017
5

I love this place! Cocktails are always amazing and the venue is so chilled and cosy. The staff were friendly and attentive. Visited Cocktail Embassy on 2017-08-20
by on August 21st, 2017
5

An enjoyable evening with two of girlfriends cocktails good, price ok for the area. Visited Cocktail Embassy on 2017-08-18
by on August 19th, 2017
3

We had a great time. Cool music all evening and amazing cocktails. The bar staff are always fun to watch as they rustle up cocktails Visited Cocktail Embassy on 2017-08-17
by on August 18th, 2017
5

Everything was perfect from the staff to the drinks to the venue, music and customer service was fantastic. everything was great Visited Cocktail Embassy on 2017-08-11
by on August 12th, 2017
5

Worth the wait. Good music and drinks Visited Cocktail Embassy on 2017-07-22
by on July 31st, 2017
5

Fab night at the cocktail embassy, very helpful when I contacted in regards to reserving areas and bringing cake and balloons along. Nothing was too much hassle. Thank you Visited Cocktail Embassy on 2017-07-29
by on July 30th, 2017
5

Staff were very helpful. The bar was beautiful and the atmosphere was great. We had a fantastic night Visited Cocktail Embassy on 2017-07-15
by on July 18th, 2017
5

Very good night friendly staff over all good experience Visited Cocktail Embassy on 2017-07-15
by on July 16th, 2017
5

Lovely cocktails in nice environment Visited Cocktail Embassy on 2017-07-13
by on July 14th, 2017
4

Very good.more upto date songs needed Visited Cocktail Embassy on 2017-07-01
by on July 3rd, 2017
4

Cocktails were great, although I booked 2 days in advance requesting a nice area I was given a spot right next to the entrance. However after 20 mins we were moved to a better spot. Visited Cocktail Embassy on 2017-05-13
by on May 14th, 2017
3

Great cocktails and atmosphere but service is quite slow downstairs-which is understandable because the bar is quite small with only 2 people making cocktails all night. Visited Cocktail Embassy on 2017-05-13
by on May 14th, 2017
4

Spent the latter part of my friends birthday at Cocktail Embassy and I highly recommend this place. The cocktails were lovely and the staff very friendly and efficient. The music downstairs was also good. One critique is that the DJ needs to know how to mix better songs that go with eachother. .but overall a very good night Visited Cocktail Embassy on 2017-05-13
by on May 14th, 2017
4

Cool cocktails, great atmosphere and some funky tunes! Visited Cocktail Embassy on 2017-05-12
by on May 13th, 2017
5

Had a great night celebrating my birthday here. The staff were very helpful. The decor is really nice, and it has a friendly atmosphere. I'd definitely return here again! Visited Cocktail Embassy on 2017-05-06
by on May 7th, 2017
5

Love it there always a great atmosphere! Visited Cocktail Embassy on 2017-05-05
by on May 6th, 2017
5

Laid-back, slightly retro, discreet atmosphere. Superb list of novelties and classics, made immaculately. Classy service. Will definitely be back. Visited Cocktail Embassy on 2017-04-25
by on April 26th, 2017
5

We booked a table for 5, were shown to a table for 2 people, 3 at a push. Considering one of the party was pregnant this wasn't going to work. When we asked for a bigger table it took a few requests before the waitress managed to give us a table big enough, despite the bar being half empty at this point. The service was fine once we did sit down, but it defeats the object of booking if we aren't able to have a table big enough. Definitely disappointed with our visit. Visited Cocktail Embassy on 2017-04-15

Reply from Cocktail Embassy

We are very sorry that you were disappointed with your visit. On this night we were fully booked and the high table you were initially given is suitable for up to 5 people. However, once you have expressed that you are unhappy with your table we moved some other bookings around and provided you with an area with two tables within 5 minutes from your request. We hope this incident wouldn't prevent you from coming back and we are looking forward to seeing you again.
by on April 17th, 2017
2

Had a really good night last night celebrating my birthday. Atmosphere was great and cocktails delicious! My only reason for not giving 5 stars was due to a mix up with the booking. Despite phoning twice a week before to change the time that we would be arriving, my party turned up to find this had not been recorded and that our table had been given away. Thankfully due to the generosity of another visitor we were able to sort this out and enjoy out night but considering this reservation as a made 6 weeks in advance I was a bit annoyed. The staff however were lovely and I will visit again - just night double check the booking next time! ;) Visited Cocktail Embassy on 2017-04-15
by on April 16th, 2017
4

Good staff, lovely atmosphere and delicious cocktails Visited Cocktail Embassy on 2017-04-08
by on April 9th, 2017
5

Music was good, venue was lovely. However it wasn't good to feel that some of my friends were not allowed in and it was due to skin colour. It's 2017, LONDON is a multicultural city so negative stereotypes like this shouldn't be happening. The reason the doorman gave wasn't good enough in my opinion and as a club you lost out on local people who would have bought drinks and added to a local business. Visited Cocktail Embassy on 2017-03-31
by on April 1st, 2017
4
1 person(s) found this helpful

Great cocktails and great service Visited Cocktail Embassy on 2017-03-26
by on March 27th, 2017
5

Cocktails were delicious, made with great attention to detail. Staff were friendly and welcoming. Only slight downside was music a little loud on ground floor, given it was early (6pm)-made it hard to talk with each otger. Visited Cocktail Embassy on 2017-03-24
by on March 25th, 2017
4

We found the staff to be very rude and uncaring of our needs. My friend was told we would be fined £50 for using party poppers which I thought was both ridiculous and extutionate as they said that's the cleaning charge unless we did it ourselves. We respect that a mess should not be left behind but if you pay cleaning staff in general where would an extra £50 surface for a few bits of tinsel. We were also told that happy hour would be extended for us as we had a group booking this was not the case and lead to us going else where after instead of staying. Overall it was not the best experience and I doubt any of us will be retiring or recommending it to our local friends. Visited Cocktail Embassy on 2017-03-15
by on March 16th, 2017
1

Great cocktail making class. Great staff. Fantastic cocktails. I wrote a great blog about my experience. http://the7inchwalker.com/index.php/2017/03/05/every-great-story-started-cocktails/ Visited Cocktail Embassy on 2017-03-03
by on March 5th, 2017
4

Very chilled and sophisticated atmosphere. Lovely drinks and nice bar staff. Will definitely go again. Visited Cocktail Embassy on 2017-02-25
by on February 26th, 2017
5

Great service, great atmosphere, great staff, great music, great cocktails. Def recommend here for a night out. 👍🏼 Visited Cocktail Embassy on 2017-02-18
by on February 20th, 2017
5

Easy to book and friendly manager. Cocktails are great. Music was a bit dissapointing. DJ isn't good at keeping the crowd going and changes tempo often. Music on arrival was very slow and a bit depressing! He was also not willing to play anything on request. Visited Cocktail Embassy on 2017-02-11
by on February 12th, 2017
3

Great night lovely atmosphere friendly staff enjoyed the table service would not hesitate to recommend Visited Cocktail Embassy on 2017-02-11
by on February 12th, 2017
5

Our cocktail chef was very knowledgeable, we had some wonderful cocktails, and it was nice to have some cocktails that we would not have tried otherwise which where great. Had a very enjoyable evening, great idea for a birthday present. Visited Cocktail Embassy on 2017-02-05
by on February 6th, 2017
5

What a great venue and the cocktails were absolutely delicious. My only comment would be that it is very dark and I couldn't read the menu! Apart from that - perfect! I will be visiting again within the next month. My friends and I want to come again! Visited Cocktail Embassy on 2017-01-25
by on February 5th, 2017
5

fantastic cocktail lesson. Staff are really friendly. loving the new menus as well. Visited Cocktail Embassy on 2017-01-18
by on January 25th, 2017
5

I was there to celebrate my birthday on Saturday and although the cocktail list was quite extensive and the venue a livley (at times) and friendly place...what did let it down was having no DJ who could play some good tunes...my friends and family were ready to party and have a good dance, we were expecting to stay until 3am. However, the music downstairs just did not do anything, for anybody. There were two birthdays happening downstairs and no one was dancing. I did try to enjoy a dance, but the music just kept on letting us down. We left quite early to go home. Not what I wanted for my birthday. Big NO NO...a top DJ on a Saturday night spinning out some old school soul, funky house etc will solve this issue. Visited Cocktail Embassy on 2017-01-14
by on January 16th, 2017
2

Fab girls party night for our Xmas do and fab choice of cocktails - although we wished we'd gotten there for happy hour to take advantage of the cocktail offer! Reserved a seat downstairs, which was nice to have assured and was fairly busy with work do's and xmas parties. The only thing that bugged us, was that every time you got up to dance (which when you play music from the 90's and r&b and the like, you do expect), the DJ would mix in the next track far too soon, so you'd just get into a song and the next one kicks in - it works for dance music but not this style and got quite annoying. He was fairly miserable too! Advice: let a song play out a bit - especially when your average audience down there was 30+ and not some teen-angst mosher :) Visited Cocktail Embassy on 2016-12-17
by on December 19th, 2016
4

Had a wonderful time celebrating my birthday with friends though we had to wait quite long to be served at the downstairs bar each time we went to get more cocktails. Visited Cocktail Embassy on 2016-11-26
by on November 27th, 2016
3

We had a good time. The cocktails were very good. However, the Saturday downstairs DJ was very disappointing. The music was a bit naff as there was no live DJ. I was also disappointed that my remaining credit of £130 could not be remitted for another occasion as my guests also paid additional cash behind the bar so my deposit was not fully used up. Other than that, nice ambiance and setting were great. Definitely a place to go for an elegant but lively night out. Visited Cocktail Embassy on 2016-11-19
by on November 22nd, 2016
4

Great place to have a drink and catch up with friends. Good selection of cocktails and happy hour till 8pm helps. Didn't go downstairs so not sure what the dance vibe was like but would come back again. Visited Cocktail Embassy on 2016-11-19
by on November 21st, 2016
4

Great night out with the girls, happy hour until 8pm for cocktails then prosecco and dancing Thanks Visited Cocktail Embassy on 2016-11-19
by on November 20th, 2016
5

Had an amazing time fabulous music. Amazing customer service Visited Cocktail Embassy on 2016-11-05
by on November 6th, 2016
5

The red headed bar tender was superb, very good customer service Visited Cocktail Embassy on 2016-10-28
by on October 29th, 2016
5

Had such a great night we was upstairs because downstairs was closed for a private event one thing I will say it is open till 3:00 am they should either have a dj or play better music other then that I had a great night Visited Cocktail Embassy on 2016-10-15
by on October 17th, 2016
4

Great service and delicious cocktails. Local girl Anouf provided usbwith knowledgeable information on previously untried libations and was always on hand when needed. I just wished they served food, because we would have stayed longer Visited Cocktail Embassy on 2016-08-19
by on August 20th, 2016
4

Had such a great time. The staff were very attentive and professional. The drinks were amazing and the ambience was perfect for a chilled out relaxed evening. Definitely going to come back and tell everyone about it. Love the fact it is so close to where i live. Visited Cocktail Embassy on 2016-07-29
by on July 30th, 2016
5

Fantastic cocktails, you do have to wait a bit for them to be made, but perfection can't be rushed! They have two bars in the venue so you can always pop to the other if one is particularly busy. Great to have a bar in Crystal Palace where you can have a dance too!
by on July 6th, 2016
5
1 person(s) found this helpful

Excellent new cocktail bar with very unique cocktails and friendly staff. The design and the atmosphere of the bar was really comfortable and we liked the Jazz performance a lot.
by on January 1st, 1970
5
1 person(s) found this helpful

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