The Plough Clapham

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Description

The Plough Clapham is a fantastic modern day gastro pub, serving up original Anglo-American tapas-style dishes with a delicious selection of drinks. Laid back and serene, the venue welcomes guests throughout the week and serves up stunning brunch, lunch and dinner.

With its open plan setting and colourful seating areas, the venue acts as a social and fun neighbourhood bar, where diners are comfortably placed in a relaxed restaurant space and drinkers merrily socialise at the bar. Rustic in appearance, the rough wooden table tops, sleek furniture and almost industrial colour scheme work well together, and perfectly complement the venue's relaxed mantra.

At the weekends The Plough is lively with DJs and Clapham's locals relaxing after a long week working. The bar is stocked with a fantastic range of beers on tap and a forward-thinking but well priced wine list. Crucially, the venue's food menu never fails to put a smile on your face. The chefs serve classic American dishes that have a distinctive British twist. Burgers are just the start; think cornflake fried chicken wings and Oxtail nuggets. 

What's on

To see all upcoming events view the full event calendar.


Best Quiz in Battersea

Best Quiz in Battersea

Every Sunday

Every Sunday evening we host a quiz night.  So grab your roast and Bloody Mary for your brain food before the...

Movies & Shakers

Movies & Shakers

Every Monday

Every Monday is movie night here at the Plough.Don't bother with the washing up and come here, you deserve it after all...

Burns Night @ The Plough

Burns Night @ The Plough

Thursday 25 January 2018

This year, in honour of Burns Night we're keeping it simple, elegant and traditional by treating you to a 4 course...

Throwback Thursday

Throwback Thursday

Every Thursday

Every Thursday we throwback to our favourite tunes of yesteryear. Come grab a couple of drinks and get the weekend...

Friday Nights Start Here

Friday Nights Start Here

Every Friday

Every Friday our favourite people from CTM Recordings come down and play the best eclectic mix going, from funk to...

Saturday Soundtrack

Saturday Soundtrack

Every Saturday

Lets get to the heart and soul of the matter. Every Saturday we play the very best of funk & soul music.  From...

Six Nations

Six Nations

Various dates from 3rd February

We're showing all the fixtures for the 6 Nations 2018.  See who is the best for 2018.  Book with us for 4 or more for...

Offers / Promos 1

Make a booking to claim these offers below

Offer Details Availability
Round of Guinness When Watching 6 Nations When coming to watch the rugby for 4 or more people for food get your first round of Guinness on us! for 4 to 50 guests Friday 19:00 - 20:30
Saturday 13:00 - 17:00
Sunday 14:00 - 15:30

Info

No Door Charge
No queues normally
Happily Affordable ££
Clapham
No restrictions
Wheelchair Access, Disabled Toilets
None
Round of Guinness When Watching 6 Nations

Hours

Day Open Close Notes
08:00 23:00
08:00 00:00
08:00 00:00
08:00 00:00
08:00 00:00
10:00 00:00
10:00 23:00

Location

The Plough Clapham
89 St John's Hill, Clapham, SW11 1SY

Area:
South London

Nearest station:
Clapham Junction (Rail)
View on Citymapper
View on Google Maps

Menus

Drink Prices Price
Pint of Lager £4.00
Pint of Real Ale £3.70
Bottle of Lager (330ml) £3.90
Bottle of Cider (568ml) £5.00
Spirit and Mixer (50ml double shot and mixer) £7.50
Glass of Wine (175ml measure Large ) £4.50
Bottle of House Wine £16.00
Bottle of Champagne £45.00

Menus

Main Menu, available 1pm-10pm Download
Brunch Menu, available 10am-1pm Download
Sunday Menu available 1-9pm Download


This venue serves Brunch, Pub Food, British, American and Bar Snacks food.

A word from the chef:
You can't come to The Plough Bar & Kitchen without taking a peek at our delicious Anglo-American inspired menu – perfect to enjoy with a drink from our bar. We have a passion for fresh food. Our menu includes sliders, small plates, daily specials and much much more. To see the menu click here: http://www.theploughstjohnshill.co.uk/whats-cooking

Private Hire

Name Type Capacity
Seated
Capacity
Standing
Cost Min spend
Midweek*
Min spend
Weekend*
The Gallery Room Private Room 12 15
The Green Room Private Room 12 15-40
* The minimum spends are a guideline only and vary according to the day and time of the year.

(122 reviews) Show all Show fewer



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Great evening for some birthday drinks and had a lovely area reserved for me! Visited The Plough Clapham on 2018-01-13
by on January 14th, 2018
5

I booked a space at the Plough for my going away drinks with about 45 people. The space was perfect, the vibe was great, the staff were super friendly and it wasn't too busy. It was a Saturday in early Jan so that probably helped but it was perfect for what I needed it for. Would definitely recommend! Visited The Plough Clapham on 2018-01-06

Reply from The Plough Clapham

Dear Sir/Madam Many thanks for taking the time out to provide us with feedback, leaving such a glowing review. Particularly point out the friendliness of our staff and I will pass on your comments to them. I am very happy that you enjoyed your visit, please do recommend to your friends so that we may look after them as well. I really hope we are able to welcome you back sometime very soon. Warm regards, Darren
by on January 7th, 2018
5

Food and drink was great. Interior and atmosphere both very good. Only negative was not enough staff and those working apart from the Manager were downbeat and not attentive enough but maybe because there weren’t enough of them so they were stretched? Visited The Plough Clapham on 2018-01-05

Reply from The Plough Clapham

Dear Guest Many thanks for taking the time to provide us with feedback and point out how great our food and drink were during your visit. I can only apologise for the limited number of staff during your visit. January is typically a very quiet month and I staff accordingly. We were caught unawares by the volume of customers on the day in question. I really hope we are able to welcome you back sometime very soon. Warmest regards, Darren
by on January 6th, 2018
4

Went to the Plough for New Years Eve. Had a meal there first and that was fine, the food was very nice. The music wasn’t very good so nobody was dancing until after midnight when the DJ said he could play what he liked and requests. It was much better then, but unfortunately meant the evening took a long time to get going! I understand that they were trying to play music that fit in with the theme until then. The real downer of the night was the music being turned off and the bar shutting at 1:30, despite the event being advertised as finishing at 2am. It was a real shame especially as there was no warning. Several people complained to the manager, and he responded rudely and was calling a lady “sweetheart” in a very patronising way. Not a nice man, very rude!! Overall I don’t think the theme worked very well, but the food was good and the DJ did a great job of turning things around once he was allowed. The manager needs to be a lot more polite and respectful to customers!! For that reason we certainly won’t be returning. Visited The Plough Clapham on 2017-12-31

Reply from The Plough Clapham

Good afternoon Gabrielle Happy New year, I really hope you enjoyed your evening and that your head doesn’t hurt too much this morning. Once again I can only apologise for any misunderstanding and as I attempted to explain to you, that on the grounds of the four licensing objectives I was unable to allow the provision of regulated entertainment in the form of recorded music, beyond 1:30am. In addition under the conditions of my Temporary Event Notice that was also unable as the DPS for the premises allowed to offer the sale of any more alcohol by my staff for your consumption beyond this time and to have all customers safely escorted off the premises by 2am. Hope to see you again in 2018 Kindest regards Darren
by on January 1st, 2018
2

Always good service and food Visited The Plough Clapham on 2017-12-29

Reply from The Plough Clapham

Many thanks for taking the time out to provide us with feedback, leaving us a five star review. We hope to welcome you back once again very soon! Kindest regards Darren
by on December 31st, 2017
5

Our first visit to The Plough, wow!! Fantastic food, fab beers, very welcoming, friendly and attentive staff, thoroughly recommend and we will return. Visited The Plough Clapham on 2017-12-30
by on December 31st, 2017
5

Service was terrible - couldn’t get anyone to take our orders then the waiter dropped a plate and splattered two of our handbags. Music was very loud to the point where we couldn’t talk. Wouldn’t visit again. Visited The Plough Clapham on 2017-12-22
by on December 23rd, 2017
1

Very good beers and lovely atmosphere, they provided a good service, they gave us a table even if we booked the table one hour later. Very kind and helpful staff. They just need maybe more than one veggie burgher in their menu. Good experience anyway, tasty and good portions food. Visited The Plough Clapham on 2017-12-20
by on December 22nd, 2017
4

Food was nice, staff were helpful and had a nice pre Xmas relaxed feel. Visited The Plough Clapham on 2017-12-20
by on December 21st, 2017
4

We booked an offer to receive welcome drinks on arrival, this was met with confusion and some animosity, once organised the drinks took a long time to come. The food was also slow, and whilst the portions were large the food itself was not of a particularly high quality and elements of it were delivered cold. The service was nothing special, particularly given how much money we were spending. Visited The Plough Clapham on 2017-12-19
by on December 20th, 2017
3

We had an amazing night for our works christmas party. Although we had to wait a while between courses, the staff were great at being very attentive and patient. Thank you to all the staff at the Plough for giving us a wonderful evening. Visited The Plough Clapham on 2017-12-15
by on December 18th, 2017
5

Once again, fab night and brilliant service from an excellent team. This is our second Christmas Party at The plough and they have not let us down in any way. The food was delicious and appropriately spaced out and timed in between each course. Music and atmosphere was great!! Thank you to the team. Have a Merry Christmas and Happy New Year. Dimple Patel Stanley Park High School Visited The Plough Clapham on 2017-12-15
by on December 18th, 2017
5

The staff at The Plough admirably served evening drinks for a party of over 50 people a couple of Thursdays before Christmas. They were all pleasant and accommodating. Many thanks. Visited The Plough Clapham on 2017-12-14
by on December 15th, 2017
5

They've had a little revamp of the interior and it's improved the place. Had some great food and drinks with friends there. Was spacious and not too loud but still had atmosphere. Service wasn't the fastest but the waitress was really nice and that made up for it. Visited The Plough Clapham on 2017-12-12

Reply from The Plough Clapham

Dear Sir/Madam Thank you so much for taking the time to leave us such a lovely review. We are so glad you enjoyed your visit with us. I will pass your great feedback on to our team. I hope we see you in the pub again soon! Kindest regards Darren
by on December 13th, 2017
5

The service was absolutely appalling. When we tried to order from brunch menu, the waiter just kept saying "we are out of this" or "let me check" it got to the point it was like in a bad comedy. Even when we ordered something, he came back to say they were out it actually when previously having checked and told us that they did have it! On top of it all when my husband ordered pancakes with Nutella it was Nutella with some pancakes, they literally must have put a whole jar of Nuttella on a plate! And I just don't get how by 11.45 they didn't have 3/4 of the menu. It's a real shame as the place is actually very nice and could have been something great! Visited The Plough Clapham on 2017-12-10

Reply from The Plough Clapham

Dear Sir/Madam Many thanks for taking the time to provide us with feedback. I am sorry to hear that your visit was not to your satisfaction on this occasion. Please can you give me a call on 02085851844 so that I may investigate your issues further We do change menu’s at midday from our brunch to our main menu, so is not uncommon to sell out of popular items before this time. Especially during a busy service which it was during your visit The pancakes are described as Nutella pancakes on the menu so I can only apologise that this is not what you expected Bad experiences are not the norm here at The Plough as you can see from the many positive ones we receive, however sometimes unfortunately and rightly so these are the experiences are that stand out and as such warrant a review Warmest regards Darren
by on December 13th, 2017
1

It was just perfect.. the staff is very nice and the food was superb.. Melania Visited The Plough Clapham on 2017-12-11

Reply from The Plough Clapham

Dear Melania Thank you so much for taking the time to leave us such a lovely review. We are so glad you enjoyed your visit with us. I will pass your great feedback on to our team. I hope we see you in the pub again soon! Kindest regards Darren
by on December 13th, 2017
5

We had a Christmas work event and it was a great choice of venue! The staff were amazing and very helpful. Also, one of members of our party was taken ill and the Manager on duty was very kind in assisting us even though the restaurant was by this time packed! The food was also really good and we would definitely go back again! Visited The Plough Clapham on 2017-12-08

Reply from The Plough Clapham

Dear Sir/Madam Many thanks for leaving such a glowing review and noticing how hard all the staff here at The Plough are working and how you enjoyed the food. Particularly given you visited on an extremely busy evening, this makes your comments all the more welcome. I have passed you kind comments onto the whole team. It was my pleasure to look after your ill guest, that is after all one of the reasons I am here and I was happy that the ambulance driver deemed her well enough to be escorted home. We hope we can welcome you back very soon, perhaps during the week when it’s not so busy and you can sample the rest of our delicious menu. Kindest regards Darren
by on December 11th, 2017
5

We were a big group and very happy with the way our booking was handled and the service on the night. We enjoyed the food and the atmosphere. Visited The Plough Clapham on 2017-12-08

Reply from The Plough Clapham

Dear Melania Thank you so much for taking the time to leave us such a lovely review. We are so glad you enjoyed your visit with us, particularly the food and the atmosphere. I will pass your great feedback on to our team. I hope we see you in the pub again soon! Kindest regards Darren
by on December 9th, 2017
5

Lovely place for a catch up with your girls. X Visited The Plough Clapham on 2017-12-06

Reply from The Plough Clapham

Dear Sir/Madam Thank you so much for taking the time to leave us such a nice. We are so glad you enjoyed your time with us. I will pass your great feedback on to our team. I hope we see you in the pub again soon! Darren
by on December 7th, 2017
5

We went for our work team Christmas lunch and the food was delicious and very filling. The service was great and the venue is lovely, it has a cosy feel as well as airy and spacious, great lighting too. Would absolutely recommend The Plough. Visited The Plough Clapham on 2017-12-06

Reply from The Plough Clapham

Dear Sir/Madam Many thanks for taking the time to provide us with feedback. It is nice to hear that someone has recognized us for doing things right, and we endeavour to do so on each and every occasion. Bad experiences are not the norm here at The Plough and sometimes unfortunately and rightly so these are the experiences are that stand out and as such warrant a review on forums such as this. Many thanks Darren
by on December 7th, 2017
5

The service was very slow and the food was very poor quality. The pub was not busy but we waited a very long time to be served and the desert menu was not offered. My soup was bland and vegeburger inedible, We complained and received a discount on the bill. I would not eat there again. Its a nice enough pub if you just want to come for a drink. Visited The Plough Clapham on 2017-12-01

Reply from The Plough Clapham

Dear Sir/Madam Many thanks for taking the time to provide us with feedback. I am extremely embarrassed that the service was not as you expected and deserved here at the Plough. The 2 dishes you name are extremely popular and we continually receive good feedback regarding the Creole Burger (Veggie Burger as you call it) so to hear it called inedible is very concerning. We pride ourselves on the quality of our food and have recently been receiving a lot of positive feedback about it particular given we have an excellent new Head Chef. I will investigate further to ensure that these issues that you have highlighted do not reoccur. I would really like to personally welcome you back to The Plough so that we can look after you properly; first and foremost by way of an apology. If you would be happy to take me up on the offer please drop me an email at ploughclapham@youngs.co.uk or give me a call on 02075851844 so that we can get to the bottom of this incident and also try and sort something out. Alternatively if you would prefer to pop in please just ask for me. I really hope we are able to welcome you back sometime very soon. Warm regards, Darren
by on December 4th, 2017
1

I have been here several times over the past few years and have always had a great experience and loved the food. However the last 2 times the service has been extremely slow and both times some food and drink has been unavailable from the menu. The food is also no where near as good as before, very disappointed. Visited The Plough Clapham on 2017-12-03

Reply from The Plough Clapham

Dear Sir/Madam Many thanks for taking the time to provide us with feedback. I am sorry that the levels of service were not up to our usual standards that you have experienced in the past and that we had run out of several items. When dealing with fresh food it is difficult to plan ahead how popular or how quickly a given dish/dishes may sell out. But this by now means warrants your disappointment and I am surprised by your comments given that our new Head Chef has been receiving a lot of glowing comments, regarding his food. I would really like to personally welcome you back to The Plough so that we can look after you properly; first and foremost by way of an apology. If you would be happy to take me up on the offer please drop me an email at ploughclapham@youngs.co.uk or give me a call on 02075851844 so that we can get to the bottom of this incident and also try and sort something out. Alternatively if you would prefer to pop in please just ask for me. I really hope we are able to welcome you back sometime very soon. Warm regards, Darren
by on December 4th, 2017
2

Nice place for a catch up during the week. Pretty lively with music playing over the weekend. If you would like a seat (or to eat), then I recommend booking. Annoyingly every seat gets booked out over the weekend, but there are no timings on the table reservations so there are lots of 'booked' but empty tables for quite some time.
by on December 4th, 2017
3

Food was not good enough to warrant the cost. We were not offered a dessert. Service was slow. Visited The Plough Clapham on 2017-12-01

Reply from The Plough Clapham

Many thanks for taking the time to provide us with feedback. I am embarrassed that your food was not as you expected and deserved. I will investigate further to ensure that these issues that you have highlighted do not reoccur. Please drop me an email at ploughclpham@youngs.co.uk or give me a call on 02075851844 so that we can try and sort something out and get to the bottom of your visit. Alternatively if you would prefer to pop in please just ask for me. I really hope we are able to welcome you back sometime very soon. Warm regards, Darren
by on December 4th, 2017
1

I had the short rib. It was excellently cooked....slightly under seasoned but only slight. The wine was lovely and I appreciated the casual atmosphere. I can't wait to visit again. Visited The Plough Clapham on 2017-11-18

Reply from The Plough Clapham

Dear Sir/Madam Many thanks for leaving such a glowing review and noticing the casual atmosphere that we try to create as we want our customers to feel they have found their second home We hope we can welcome you back very soon, ask for myself and I’ll treat you to a nice glass of wine Kindest regards Darren
by on November 19th, 2017
4

Booked a table two weeks in advance only to be put in the furthest corner and being ignored by the waiters most of the evening. Add to that the food was not great - for a Tuesday night that's disappointing and below the standard I'd expect from The Plough! Visited The Plough Clapham on 2017-11-14

Reply from The Plough Clapham

Many thanks for taking the time to provide us with feedback. I am not happy at all, that your visit was not up to the normal standards that you have experienced during your previous visits. Many thanks for making that clear. Especially given it being a quiet Tuesday evening. I would really like to personally welcome you back to The Plough so that we can look after you properly this time; first and foremost by way of an apology but also to remind you it is not what you have come to expect at the Plough. If you would be happy to take me up on the offer please drop me an email at ploughclpham@youngs.co.uk or give me a call on 02075851844 so that we can try and sort something out. Alternatively if you would prefer to pop in please just ask for me. I really hope we are able to welcome you back sometime very soon. Warm regards, Darren
by on November 16th, 2017
2

Gorgeous Sunday lunch, would highly recommend. Visited The Plough Clapham on 2017-11-12
by on November 13th, 2017
5

We have visited the Plough many times, and usually really enjoy our time there. But last Friday (for the first time) we left disappointed. The staff serving were not up to the usual standard and the food was ok, but looked thrown on the plate, especially the Boston Burger. Sadly we will look for another restaurant to meet up next time. Visited The Plough Clapham on 2017-11-10

Reply from The Plough Clapham

Many thanks for taking the time to provide us with feedback. I am embarrassed that your visit was not up to the normal standards that you have experienced during your previous visits. Many thanks for pointing that out! I will investigate further to ensure that these issues that you have highlighted do not reoccur. It’s by no means an excuse however we are bedding in a lot of new staff. I would really like to personally welcome you back to The Plough so that we can look after you properly this time; first and foremost by way of an apology but also to remind you it is not what you have come to expect at the Plough. If you would be happy to take me up on the offer please drop me an email at ploughclpham@youngs.co.uk or give me a call on 02075851844 so that we can try and sort something out. Alternatively if you would prefer to pop in please just ask for me. I really hope we are able to welcome you back sometime very soon. Warm regards, Darren
by on November 13th, 2017
2

We had our engagement drinks last night, with around 30 people who dropped in thoughout the night. The space we had been given was great, but only because we were the first group to turn up, so we're able to choose the bigger (more appropriate) space for our party. However if we had been unlucky, and ended with the other area, I would have been seriously disappointed as we would have been squashed in with another party in the corner. I would consider in future notifying and agreeing with the booking where they'll be placed so to avoid disappointment!! Thanks Visited The Plough Clapham on 2017-11-11
by on November 12th, 2017
5

This was my first trip back to the Plough after a while. I had avoided coming here as the service is bad. But a friend wanted to meet near the station so I thought I would try again. The service was just as bad! It’s a shame because the pub is nice and the food is generally good. We ordered drinks upon arrival. 15 minutes later and the drinks still hadn’t arrived. We then ordered starters and mains. 40 mins later, after everyone else in the pub had been served, our starters and mains arrived together. The starter was cold. I asked the waitress whether it was normal for the starters and mains to come together and she shrugged her shoulders. We had ordered Sunday roasts and my boyfriend’s arrived without the Yorkshire pudding. We then asked for the dessert menu and one of the waiters verbally told us what was available. Later we ordered dessert with another waitress, but she gave us a different list of desserts available. The bill then arrived and they had charged us for 2 extra drinks which we did not have. The only saving grace is that they did give us a bottle of wine on the house which I do appreciate. But the service is appalling and has been every time I have been there. The waiters don’t seem to have a clue. This is a shame as the pub is nice. Visited The Plough Clapham on 2017-11-05

Reply from The Plough Clapham

Dear Sir/madam Many thanks for taking the time to provide us with feedback. I am extremely horrified that your Sunday was not as you expected and deserved during this and previous visits, the situations you mention could so easily have been avoided. We pride ourselves on our Sunday Service and have recently been receiving a lot of positive feedback about these in particular and as such I am embarrassed that even one incident of this nature has occurred, never mind a reoccurrence! Especially as all my members of staff should be checking back regularly and asking if you wanted all of your food at the same time, I can also only apologise that you also had to wait so long to receive your drinks. It is by no means an excuse however we are bedding in quite a few new members of staff. I will investigate further to ensure that these issues that you have highlighted do not reoccur. I would really like to personally welcome you back so that we can look after you properly; first and foremost by way of an apology but also to show you that things are not normally so. If you would be happy to take me up on the offer please drop me an email at ploughclapham@youngs.co.uk or give me a call on 02075851844 so that we can get to the bottom of this incident and also try and sort something out. Alternatively if you would prefer to pop in please just ask for me. I really hope we are able to welcome you back sometime very soon. Warm regards, Darren
by on November 8th, 2017
2

Awful food at the plough. Changed menu and the breakfast was terrible Visited The Plough Clapham on 2017-11-05

Reply from The Plough Clapham

Dear Sir/Madam Many thanks for taking the time to provide us with feedback. I am extremely horrified that your visit and food was not as you expected and deserved Bad experiences are not the norm here at The Plough and sometimes unfortunately and rightly so these are the experiences are that stand out. We have not changed our brunch menu for some time and as such am surprised by your comments; please could you give me a call on 02075851844 so that we can get to the bottom of this incident and dishes in question. I would really like to personally welcome you back to The Plough so that we can look after you properly; first and foremost by way of an apology but also to show you things are not normally as below standard as you have described, during your visit. Kindest regards Darren
by on November 6th, 2017
1

Layout lovely. Table booked for my birthday was nice and set up. However a few issues on the night. We had a moody person serving us up who 1. did not know about a birthday complimentary bottle 2. did not mention or notify us that there was a drains problem as such when we asked for more drinks, we were told they no longer served drinks at 8.45pm (great night out for a birthday) 3. did not offer any complimentary gesture for the inconvenience. We were not asked whether we wanted to order any desserts. A rather disappointing evening for what was meant to be a special day for me and friends. I will not be going back! Visited The Plough Clapham on 2017-10-26

Reply from The Plough Clapham

Hi there, Thank you so much for your feedback. Firstly I would like to apologise. This isn't a typical experience at the Plough! I'm surprised to hear the floor team were moody as we get regular feedback on how polite they are, sorry that they weren't aware of the Prosecco offer but I understand this resolved very quickly. The drain issue happened at 8pm on the night so we had no prior knowledge to let you know, we did take 20% off your bill to apologise. But we couldn't allow you to have more drinks or desserts as we legally couldn't be open. If you would like to further your comments please email me on ploughclapham@youngs.co.uk I do hope this didn't ruin your birthday and we would like for you to come back in the future so we can make sure you see how great we are. Thanks, Rob (Deputy Manager)
by on October 30th, 2017
1

Really warm staff, great food and atmosphere Visited The Plough Clapham on 2017-10-26

Reply from The Plough Clapham

I am so pleased to hear you had such a wonderful time here! We hope you come back very soon. Thanks, Kat
by on October 27th, 2017
5

Shocking service when it came to the food. We were asked 3 times if we were ready to order - when we finally were it was at this point the waitress told us at least 5 mains had run out (and having a fish allergy meant there wasn't much to choose from). After expressing our disappointment to the waitress she was very curt with us - very poor customer service. When you go somewhere for a meal and 6 of 8 people have to change their food option due to the fact 'it's been busy we've run out' is not acceptable by 8pm on a Saturday night. Also one waitress is simply not enough - couldn't get more drinks/the bill etc with out having to get up and ask her to come over I've been to the plough many times for quiz night/drinks before but I will certainly not be returning to eat - very disappointed. Visited The Plough Clapham on 2017-10-21

Reply from The Plough Clapham

Hi Emma, I am so sorry that you weren't happy with the service, I would like to assure you that this isn't typical of the Plough. I'm sure the reason our team checked three times if you were ready to order was to make sure you weren't waiting too long. We did have a particularly busy Saturday, although I understand that you are not happy with this. I would really love for you to try the food here again as we're so proud of it and we're just about to have so new dishes. If you would like to further your comments or reserve another table so we can discuss this further please email on ploughclapham@youngs.co.uk Thanks, Rob (Deputy Manager)
by on October 24th, 2017
2

We were there for brunch and the food surprised us positively given it looked and was a chain restaurant/pub/bar. Menu was a bit limited and they didn't have 2 of the dishes I had wanted to try that Sunday. Coffee was flat and weak. It wasn't one of those places we would rave about but service was friendly. Might only go there once in a blue moon Visited The Plough Clapham on 2017-10-22

Reply from The Plough Clapham

Thank you so much for your feedback, we're so pleased you enjoyed the food - we do apologise that there were a couple of dishes off the menu. We had a particularly busy weekend! I am so sorry about the coffee, when you come back do let us know if the coffee isn't how you would like it. We hope to see you sooner than the next blue moon! Kat
by on October 23rd, 2017
3

Struggled to find my table as reserved tables are not labelled with a person’s name.Otherwise a good night out. Visited The Plough Clapham on 2017-10-22

Reply from The Plough Clapham

Hi there, Sorry about the start of the night, but when you come back just ask one of the team where your table is - and we hope to earn that extra star! Thanks, Kat
by on October 23rd, 2017
4

I had a lovely birthday celebration in the plough and the food was amazing!! Thank you! Visited The Plough Clapham on 2017-10-07
by on October 9th, 2017
5

The most amazing place to host a 30th birthday. Private area, attentive staff in a gorgeous contemporary setting. I had the most amazing evening. DJ was brilliant as well. Thank you! Visited The Plough Clapham on 2017-10-07
by on October 8th, 2017
5

Threw a GREAT birthday party at the Plough for my 18 & 21 year old daughters. The party space was perfect for our party, the staff were very accommodating, the food was delicious (the scotch eggs in particular - who knew?), the music had everyone up and dancing. All in all, a fantastic evening in a great venue. I would definitely use the Plough again. Visited The Plough Clapham on 2017-09-09
by on September 10th, 2017
5

Great evening at The Plough. Haven't been there for a couple of years, but food was great, staff were very attentive and by making the booking we were lucky enough to have the 'private room' which made for a really pleasant evening. Would definitely book again. Visited The Plough Clapham on 2017-09-06
by on September 7th, 2017
5

Amazing food! Very friendly place. I'll totally recommend it 😊 Visited The Plough Clapham on 2017-09-03
by on September 4th, 2017
5

Booked an area for my friends drinks.The bar were very accommodating and even checked with us the arrangements before hand. We accidentally spilled a few drinks and they were very good and came over straight away to help clean up. Visited The Plough Clapham on 2017-09-03
by on September 4th, 2017
5

Great food, great drinks selection. Visited The Plough Clapham on 2017-09-01
by on September 2nd, 2017
5

Service very slow. Had to go and get the waiter when I wanted to order food, a drink or the bill, only seemed to serve one side of the restaurant. Things missing from my food order which were on the menu but the manager was adamant wasn't. Should know their menu a little better. Visited The Plough Clapham on 2017-08-22
by on August 23rd, 2017
2

It's looking nice, like the refurb but the Sunday roast was not up to the usual standard. The usual standard is 5 star. The pudding was lovely though. Visited The Plough Clapham on 2017-08-20
by on August 22nd, 2017
3

Very nice Sunday Roast and good attentive staff. Only minor complaint is that staff seemed slightly surprised we might want some extra condiments such as horseradish, mustard etc that typically accompany certain meats. Overall, really nice lunch though. Visited The Plough Clapham on 2017-08-20
by on August 22nd, 2017
4

Lovely food and friendly staff. Was allowed to bring my dog and they brought water for him. Will definitely go back again. Visited The Plough Clapham on 2017-08-19
by on August 20th, 2017
5

nice venue, good staff, relaxed atmosphere Visited The Plough Clapham on 2017-08-17
by on August 18th, 2017
4

The food was absolutely on point but the service was shocking. It took ages to get served. We had to keep flagging the server over so we could order drinks and our meal! Visited The Plough Clapham on 2017-07-22
by on July 28th, 2017
3

It was a really nice place in terms of atmosphere but they had run out of most of their menu so everything we wanted to eat wasn't available. Ended up going somewhere else for dinner. Visited The Plough Clapham on 2017-06-08
by on June 9th, 2017
3

Food fab! Waitress was great! Atmosphere really good! Will definitely return x Visited The Plough Clapham on 2017-06-02
by on June 3rd, 2017
5

Great service. Tasty food, especially the full English. Visited The Plough Clapham on 2017-05-28
by on May 30th, 2017
5

I did go to the Plough, but because I called in to make the booking. I never actually had a call back to confirm my booking as was stated in the email.... The food was delicious so I am glad I called in, however i did not enjoy sitting on the very dirty sofas - they really need to be re-upholstered. Visited The Plough Clapham on 2017-05-21
by on May 22nd, 2017
3

Great beer, atmosphere and decor. Food however was not. To be fair, the burgers looked great but I ordered beef brisket which was more like beef jerky and it was on a couple of tortilla chips with guacamole (not worth anywhere near £7!) and I ordered 'mash avocado' where I was given a pestle and mortar with ingredients to make or 'mash' my own guacamole (also not worth £6-7) especially when I had to make it myself! The starters need to be better. If they can fix that then I'd give this place 4 stars as it could be really great on all fronts. Visited The Plough Clapham on 2017-05-19

Reply from The Plough Clapham

Dear Sir/Madam I am sorry to hear that your visit was not what you expected particularly with your food . I have passed you comments onto my head chef with regards to your beef brisket and have asked him to ensure that it's quality is looked at in light of your comments. I am sorry to hear that you also did not enjoy the " Mash at the table" which is an extremely popular dish. I really hope you can visit again and see that this has been a simple lapse on the day that you visited. Kindest regards Darren
by on May 20th, 2017
3

Great service, had a great time at my birthday party! Food was excellent, tasty and creative. Staff were so helpful and welcoming! I will return! Visited The Plough Clapham on 2017-04-29
by on May 1st, 2017
5

Good food, good beer, friendly staff. Very nice, thanks! Visited The Plough Clapham on 2017-04-27
by on April 28th, 2017
5

Thank you for hosting our party on Saturday afternoon, as always the service was great and we all felt very welcome. I will be back again soon. Visited The Plough Clapham on 2017-04-22
by on April 24th, 2017
4

Our monthly book club venue delivered again! Our pre-booked table was laid out for us on arrival, attentive service and very tasty food - especially liked the mini corn dogs and chilli squid! See you next month with another book. Visited The Plough Clapham on 2017-04-20
by on April 21st, 2017
5

All of the staff were super helpful and smiley, food was great and great atmosphere! Many thanks 🙂 Visited The Plough Clapham on 2017-04-06
by on April 7th, 2017
5

The food was good when it finally arrived, however it took about an hour from when we ordered it. It was pretty clear that they'd forgotten our order, however failed to say that was the case which was disappointing. Not sure I'd return on this basis. Visited The Plough Clapham on 2017-04-05
by on April 6th, 2017
2

Nice venue - quick and attentive waiting staff :) Food a bit too greasy for me. Visited The Plough Clapham on 2017-03-31
by on April 3rd, 2017
5

Perfect venue for our 17 people party of which 9 kids. Very spacious and food is good. Only negative on slow service. Kids were starving and food arrived more than 45m after orderin Visited The Plough Clapham on 2017-03-26
by on March 27th, 2017
4

Brilliant afternoon night at The Plough! The staff were brilliant! Especially the brown haired bears guy! Will be back soon :) Visited The Plough Clapham on 2017-03-24
by on March 27th, 2017
5

Food was nice, music at a level where you can have a conversation that doesn't involve shouting but to charge £2 for one piece of bacon because I wanted that instead of onions is pretty steep and you may want to re-think that. Visited The Plough Clapham on 2017-03-25
by on March 27th, 2017
3

The roast was delicious and quite a decent portion. Visited The Plough Clapham on 2017-03-19
by on March 20th, 2017
4

Really lovely brunch - saw the roasts coming out and think I'll have to go back and try one! Visited The Plough Clapham on 2017-03-19
by on March 20th, 2017
4

We love The Plough in Clapham, always a good atmosphere! Visited The Plough Clapham on 2017-03-05
by on March 15th, 2017
4

Excellent food and service from the waitress who was working only her second shift! Will definitely be back on another Sunday - thanks! Visited The Plough Clapham on 2017-03-12
by on March 13th, 2017
4

Good service, good atmosphere, perfect place for a few Saturday drinks. Visited The Plough Clapham on 2017-03-11
by on March 12th, 2017
4

Another lovely afternoon spent at the Plough. As always the food was great, our waiter was fab, and the atmosphere friendly and welcoming. Visited The Plough Clapham on 2017-03-05
by on March 6th, 2017
5

My partridge was over-cooked & dry - otherwise it was just some cheap cabbage & s potato - not worth 15 pounds. Generally the food was poor. If you can't do quality food .. then bring the prices down. The 4 of us were put off eating here again. Visited The Plough Clapham on 2017-02-28
by on March 1st, 2017
2

the service was terrible and I was left to feel like I was a nuisance. Visited The Plough Clapham on 2017-02-26

Reply from The Plough Clapham

Good afternoon I'm sorry to hear that your booking was not honoured. Please could you call me on 02075851844 to discover what name the booking was made under so I may investigate further. I can only aploogise that the service you received was as you expected and is certainly not the standard of service we normally offer at the Plough. Kindest regards Darren
by on February 27th, 2017
1

Great music and food and really lovely helpful waitress. Visited The Plough Clapham on 2017-02-25

Reply from The Plough Clapham

Many thanks for taking the time to give us such nice feedback and recognizing and acknowledging when things are done right. Many thanks Darren
by on February 26th, 2017
5

The restaurant refused to go out the online booking and we were turned away. Be wary, they are clearly more interested in filling their seats with whoever walks by, than honoring any commitment to an OpenTable booking... Visited The Plough Clapham on 2017-02-24

Reply from The Plough Clapham

Good afternoon I'm sorry to hear that your booking was not honoured. Please could you call me on 02075851844 to discover what name the booking was made under as we do not use Open table as a booking platform Kindest regards Darren
by on February 25th, 2017
1

I didn't ever receive a booking confirmation. I presumed my booking was unsuccessful Visited The Plough Clapham on 2017-02-18

Reply from The Plough Clapham

Good afternoon Please could you let us know under which booking this request was made and we will look into this for you? Apologies for any inconvience that this may have caused you. Kindest regards Darren General Manager
by on February 19th, 2017
1

Lovely bar, good attentive service and great food. Will definitely be visiting again. Visited The Plough Clapham on 2017-02-09

Reply from The Plough Clapham

Many thanks for taking the time to give us such nice feedback and recognizing and acknowledging when things are done right. Let us know what we can do so that we may get those 5 stars next time you visit? Many thanks Darren Many thanks Darren
by on February 10th, 2017
4

Good relaxed place to meet with friends. Large Sunday lunch portions, delicious mains & puds. Friendly service. Visited The Plough Clapham on 2017-02-05

Reply from The Plough Clapham

Many thanks for taking the time to give us such nice feedback and recognizing and acknowledging when things are done right, particularly for mentioning our wonderful roasts for which we have been receiving alot of wonderful comments Let us know what we can do so that we may get those 5 stars next time you visit? Many thanks Darren Many thanks Darren
by on February 6th, 2017
4

Absolutely brilliant staff, friendly and knowledgable and went above and beyond. The food was great as well. Visited The Plough Clapham on 2017-02-04

Reply from The Plough Clapham

Many thanks for taking the time to give us such nice feedback and recognizing our staffs hard work and acknowledging when things are done right. Hope to see you again soon when perhaps I can offer you a round of drinks on me Kindest regards Darren
by on February 5th, 2017
5

Great food. Interesting service. Would definitely go again though. Visited The Plough Clapham on 2017-02-02
by on February 3rd, 2017
4

Lovely atmosphere. Everyone's food was wonderful. Will be going back! Visited The Plough Clapham on 2017-01-28

Reply from The Plough Clapham

Many thanks for taking the time to give us such nice feedback and recognizing our staffs hard work and acknowledging when things are done right. Hope to see you again soon when perhaps I can offer you a round of drinks on me Kindest regards Darren
by on January 29th, 2017
5

Excellent service, friendly and helpful staff. A good wine list too. A great night! Visited The Plough Clapham on 2017-01-27

Reply from The Plough Clapham

Many thanks for taking the time to give us such nice feedback and recognizing our staffs hard work and acknowledging when things are done right. Hope to see you again soon when perhaps I can offer you a round of drinks on me Kindest regards Darren
by on January 29th, 2017
5

Wonderful setting, tasty hearty good, friendly staff. Very easy to book with handy reminders. Visited The Plough Clapham on 2017-01-22
by on January 23rd, 2017
4

Great venue and was really looking forward to having some food and doing the quiz. Unfortunately, they had run out of food by the time we arrived (6:30pm) so we had to leave and go to Northcote pub instead to eat and play the quiz there :( It would have been helpful to receive a call prior to arriving at the Plough and finding out that there was no food as my booking was clearly stated as a dinner reservation. Will have to try again another time and hope they have food this time around!! Visited The Plough Clapham on 2017-01-22
by on January 23rd, 2017
3

Great venue for lunch and a few drinks. loved the food! Small note, although the staff and venue are welcoming to families, it would be great to see a kids menu offered. Visited The Plough Clapham on 2017-01-21
by on January 22nd, 2017
4

Great food, great atmosphere. Easy to have work or social evening Visited The Plough Clapham on 2017-01-18
by on January 19th, 2017
5

Yummy food and really friendly staff, will defo recommend to friends. Visited The Plough Clapham on 2017-01-16
by on January 17th, 2017
5

Great food and attentive staff. Visited The Plough Clapham on 2017-01-03
by on January 4th, 2017
4

Wasn't busy but a nice night all the same. Staff were lovely and generally a nice atmosphere in there Visited The Plough Clapham on 2016-12-31
by on January 3rd, 2017
3

Dirty, poor service, average food, extremely slow, poor quality drinks. Overall TERRIBLE Visited The Plough Clapham on 2016-12-27
by on December 29th, 2016
1

it was good overall but table service for drinks was a bit slow. the food was great and the beer too Visited The Plough Clapham on 2016-12-21
by on December 28th, 2016
4

Two of my colleagues had burgers and didn't expect them to be well done. Is the company policy? Our waiter and waitress were helpful and friendly. Visited The Plough Clapham on 2016-12-21
by on December 24th, 2016
4

Really nice atmosphere - good foods and drink. The two staff were really helpful but they were so short staffed it everything was talking a while (and the 2 staff their certainly couldn't have worked any faster/harder) Visited The Plough Clapham on 2016-12-21
by on December 22nd, 2016
4

Service was a bit slow but ne'er standalone during this time f the year. Standard of food is ok but not exceptional! Staff was helpful and pleasant. Visited The Plough Clapham on 2016-12-17
by on December 20th, 2016
3

Staff were fantastic and patient with our 4 children! Food good too. Thank you Visited The Plough Clapham on 2016-12-18
by on December 19th, 2016
5

Fantastic sunday roast, yummy good service and relaxed atmosphere Visited The Plough Clapham on 2016-12-18
by on December 19th, 2016
4

Great food and atmosphere. We had the Christmas set menu and couldn't finish it all! Visited The Plough Clapham on 2016-12-16

Reply from The Plough Clapham

Many thanks for your great comments, we really appreciate it, the atmpsphere is always great this time of year and customers and groups like yourselves really make it worthwhile during what can be a very stressful time of year for those of us who work in hospitality. Hope to see you again soon over the festive period. Kindest regards Darren General Manager
by on December 18th, 2016
5

Brilliant atmosphere and delicious food Visited The Plough Clapham on 2016-12-16

Reply from The Plough Clapham

Many thanks for your feedback we really appreciate it, particularly when you mention our food and have passed your comments onto the kitchen team who work extremely hard during the Christmas period. Hope to see you again soon over the festive period. Kindest regards Darren General Manager
by on December 17th, 2016
5

brilliant service, amazing food. Thank you so much. Visited The Plough Clapham on 2016-12-15

Reply from The Plough Clapham

Many thanks for your feedback we really appreciate it, particularly when you mention our food and have passed your comments onto the kitchen team who work extremely hard during the Christmas period. Hope to see you again soon over the festive period. Kindest regards Darren General Manager
by on December 16th, 2016
5

Atmospheric, nice décor, good Mojitos, tasty burgers. Visited The Plough Clapham on 2016-12-13

Reply from The Plough Clapham

Many thanks for your feedback we really appreciate it, particularity when you mention our great food and cocktails. Hope to see you again soon over the festive period. Kindest regards Darren
by on December 14th, 2016
4

Fantastic night, great service and atmosphere. Visited The Plough Clapham on 2016-12-10

Reply from The Plough Clapham

Many thanks for the great feedback, we are glad you had an great night and received service and hope to welcome you again soon. Kindest regards Darren
by on December 13th, 2016
5

We really enjoyed our Christmas Dinner, the food was delicious, service great and the music was a plus. Thank you very much for the amazing time. Visited The Plough Clapham on 2016-12-09

Reply from The Plough Clapham

Many thanks for the great feedback, we are glad you had an amazing time and hope to welcome you again soon. Kindest regards Darren
by on December 13th, 2016
5

Great food and ambience. Mains took ages to arrive, but we'll definitely come back again. Visited The Plough Clapham on 2016-12-10

Reply from The Plough Clapham

Many thanks for the great feedback Apologies that your food took a little longer than expected. I would really like to personally welcome you back to the Plough, to show you that things run at a better pace than during the festivities of the Christmas period. If you would like to take me up on my offer please give me a call on 02075851844 or drop me a line on ploughclapham@youngs.co.uk and we can sort something out. Kindest regards Darren
by on December 11th, 2016
4

Where to start...I booked online for an area for 10 from late afternoon. I confirmed the booking via telephone even. Once we arrived, we were told we have to vacate the area by 7pm! People had travelled up to 2hrs to celebrate my birthday, needless to say there was no chance to find space for 10 on a Saturday before Christmas! I was gutted, it cut our night very short. Then the food arrived, which sounded so appealing, but was just greasy, too spicey, and let's not mention the long black beard hair on my meal. While the manager claimed that he tried to help, the remaining staff didn't help or treat us very well. We left to a busy pub area but half empty dinner area, apparently nothing that could be done. We'll certainly not return! A real shame, we used to spend many a night at the Plough before it turned into a heartless gastro-chain-pub! Greed does that to people! Thanks for destroying our night Visited The Plough Clapham on 2016-12-10

Reply from The Plough Clapham

Dear Heike Many thanks for taking the time to give us some valuable feedback and once again apologies that we could not offer you the table for longer than 3 hours. Additionally I can only apologise that you had been told incorrectly that you could have it for longer. Being Christmas we are full of festive parties and sit down Christmas dinners who had pre-booked large areas of the restaurant and bar. I did try my upmost to accommodate your group for longer phoning many unconfirmed bookings in an attempt to juggle things around for your group, but to no avail. In terms of your food experience if I had been informed of your issues when I personally asked asked you how everything was I could have easily rectified things particularly with the Jalapenos on your dirty fries which are an extremely popular dish. I would really like to personally welcome you back to the Plough, so that we can look after you properly; first and foremost by way of an attempt to repair your relationship with us, but also to show you that things are normally more relaxed than during the frivolities of the Christmas period. If you would like to take me up on my offer please give me a call on 02075851844 or drop me a line on ploughclapham@youngs.co.uk and we can sort something out. Kindest regards Darren
by on December 11th, 2016
1

Really good place for a get together. Great food, comfortable and nice ambiance. Visited The Plough Clapham on 2016-12-07

Reply from The Plough Clapham

Dear Sir/Madam Many thanks for taking the time to provide us with feedback. It is nice to hear that someone has recognized us for doing things right, and we endeavor to do so on each and every occasion. Bad experiences are not the norm here at The Plough and sometimes unfortunately and rightly so these are the experiences are that stand out. We hope to see you again soon, have a great Christmas Kindest regards Darren
by on December 8th, 2016
5

Great, friendly service. Relaxed atmosphere. Love the decor and feel of the place. Will be back Visited The Plough Clapham on 2016-12-07
by on December 8th, 2016
5

Great Christmas dinner, we were all super stuffed as the portions were massive. Fun atmosphere and really friendly and helpful staff that gave us the best service. Visited The Plough Clapham on 2016-12-02

Reply from The Plough Clapham

Dear Sir/Madam Many thanks for taking the time to provide us with feedback. It is nice to hear that someone has recognized us for doing things right, and we endeavour to do so on each and every occasion. How can we do better next time? Bad experiences are not the norm here at The Plough and sometimes unfortunately and rightly so these are the experiences are that stand out. We hope to see you again soon, have a great Christmas Kindest regards Darren
by on December 6th, 2016
4

Booked for a group of friends for a pre-Christmas get-together. Service was very slow and we waited nearly an hour for our first course despite having placed a pre-order for the group. We were asked if we would like to order drinks and even these took nearly 20 minutes to arrive (even though another 2 of the wait staff asked in the meantime if we had ordered drinks and we said we had - this nonetheless didn't seem to speed anything up). Food was patchy, some was excellent e.g. the figgy pudding and the butternut squash soup, some not so good e.g. the turkey was dried out and the Gressingham duck portion size was a lot smaller than other main course options, so much so that it seemed more like one of the starters than anything else. A 10% service charge was automatically added to the bill but I do not feel we received service which merited it. There was also another space below for any additional tips we wanted to leave!! Overall I was not impressed with my evening at The Plough which is a shame as its location and décor were both good and I would have liked it to become somewhere I could visit more regularly. Visited The Plough Clapham on 2016-12-03

Reply from The Plough Clapham

Dear Sir/Madam If you would be happy to take me up on the offer please drop me an email at ploughclapham@youngs.co.uk or give me a call on 02075851844 so that we can get to the bottom of this incident and also try and sort something out. Alternatively if you would prefer to pop in please just ask for me.
by on December 5th, 2016
3

booked an area for 20 people for my birthday and was given a nice central seating area near the bar. staff were very friendly and accommodating. Beer and Cocktail selection was very good, my only complaint was that when I tried to order cocktails I was told i couldn't have one as it was too busy. not ideal if you have picked the venue specifically to cater for those in your group who only drink cocktails. overall though I had a good experience and would visit again Visited The Plough Clapham on 2016-12-02
by on December 5th, 2016
4

We all had a great time and the food was all good. Thank you Visited The Plough Clapham on 2016-12-02
by on December 5th, 2016
5

Very much enjoyed our evening, great burgers Visited The Plough Clapham on 2016-12-03
by on December 4th, 2016
5

Really disappointed with visit. The table was ready when we arrived and table was nice for the group. However we ordered food at 12.25pm to get brunch ordered before the kitchen closed. The first of our group was served at 1:30pm over an hour after ordering and then we all got our food at different times over a 30 minute period. Food was ok, although some had gone cold. Tooks ages to order even water. Really terrible service and I wouldn't go back again. Visited The Plough Clapham on 2016-11-27
by on November 28th, 2016
2

Food was good, but the restaurant was understaffed meaning we found it very difficult to get any kind of attention and had to wait very long for everything. The manager did offer a free drink when we spoke to him, but did not apologise. Visited The Plough Clapham on 2016-11-23
by on November 24th, 2016
2

excellent food, great service - would definitely go back! Visited The Plough Clapham on 2016-11-19
by on November 20th, 2016
5

Terrible waiting staff. Totally stuffed up our food orders and half the table didn't end up getting their food. Go elsewhere!!! Visited The Plough Clapham on 2016-11-16
by on November 18th, 2016
1

Great food -loved the sweet potato marshmellow mash! Good service. Visited The Plough Clapham on 2016-11-16
by on November 17th, 2016
5

Thanks very much to the staff who worked hard to look after my large group of 21. Also a great venue for a night out with friends or in a small group. We recommend it. Visited The Plough Clapham on 2016-11-12
by on November 13th, 2016
5

The starters were nice but otherwise we weren't sure about the place and i don't think they are really sure what they are either. Are they a bar? a club? or a restaurant? the music was way too loud for a restaurant but equally the lighting was too light for a bar / club. We had to ask for menus, drinks and cutlery - it wasn't forth coming despite us having a bill for over £250. I wouldn't recommend for food again! Visited The Plough Clapham on 2016-10-21
by on October 24th, 2016
2

One star due to the large portions of food, and decor of the venue. Everything else was appalling. Worst service I have ever experienced. We had a booking at 12.45, and no one took even a drinks order until 12.15. At about 12.30 we were told that "there will be a wait for food" but no specific time. I understand that the restaurant appeared understaffed, however we also witnessed occasions when despite the bell for service being rung, waiters and waitresses continued to discuss something for another few minutes, or instead got on with a different task, several times we witnessed waitresses take a single plate at a time to the same table, therefore unnecessarily doing extra trips. Needless to say the "short wait" for food, actually was unbearable. Our starters did not arrive until 2pm (45 minutes after ordering) and our mains not until 2.55pm. Given this was over two hours from our booking time, this is greatly unacceptable. No one apologised to us, and in fact we had to several times ask for an update as to when we could expect our food. Eventually we were offered a free drink, but a discount off the meals and drinks we had already ordered would have been much preffered. Separately, when we ordered a "fresh orange juice" we were told it was not stocked, however then witnessed several people receiving orange juice throughout our time at the restaurant. Finally, the food we received was average. We all had looked forward to the roast, and given we had to wait so long were desperately waiting for these meals - however the meat was dry, the yorkshire puddings were dry and in general the meal appeared to have been sat there for a while. The gravy also was no consolation as it was so thick/bitter that it was almost unpalatable. All in all, I won't be returning to the Plough for food, until they increase their staff levels. The potential is there but the reality is lacking on almost all fronts. Visited The Plough Clapham on 2016-10-16

Reply from The Plough Clapham

Dear Sir/Madam Many thanks for taking the time to provide us with feedback. I am extremely horrified that your Sunday was not as you expected and deserved at the The Plough. It is by no means an excuse for you experience but we had 2 chefs call in sick on the Sunday of your visit my head chef amongst them and I had to personally jump into the void left in the kitchen to ensure continuation of service. We pride ourselves on our Sunday roasts and have recently been receiving a lot of positive feedback about these in particular and as such I am extremely embarrassed that even one incident of this nature has occurred! My presence front of house and therefore leadership, could have easily avoided the below standard circumstances experienced during your visit. I can assure you that these are not the norm. I would really like to personally welcome you back to The Plough so that we can look after you properly; first and foremost by way of an apology but also to show you that things are normally very different.If you would be happy to take me up on the offer please drop me an email at ploughclapham@youngs.co.uk or give me a call on 02075851844 so that we can get to the try and sort something out. Alternatively if you would prefer to pop in please just ask for me. Kindest regards Darren McQuillan General Manager
by on October 17th, 2016
1

Really enjoyed my visit to the plough, a classic example of the 21st century london pub
by on November 6th, 2012
3

Went here with the missus for dinner mid week. Saw the review on here and thought I'd give it a go. Was impressed! Really cool laid back vibes and more of a bar/pub than a gastro. The food was good; didnt blow my mind but is worth the cost. Lots of local ales and good beers on tap. A good to know!
by on May 4th, 2012
3

Absolutely love this place. They had an epic NYE bash. A bit pricey as most places are now-a-days, but if you've got the money to spend then you'll have a great night. Head down on a Friday or Saturday night as they have a DJ which gets the crowd goin.
by on January 5th, 2012
5

This is sweet pub in clapham. Its actually more of a bar, which is surprising as its a youngs pub. This must be where they see the future going with this bar style pub. I found it quite pricey to be honest for beer, but the food was tasty, had those rainbow fiery wings! I would recommend a visit.
by on November 18th, 2011
4

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