The Refinery St Andrew Square

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Description

The Refinery St Andrew Square brings a touch of glamour to the city´s drinking and dining scene with a stunning setting that is sure to delight locals and visitors alike. From replenishing breakfasts through to power business lunches, late-night dinners, cocktails, masterclasses and pop-ups, the new bar & restaurant will be an all-day escape for Edinburgh’s most discerning drinkers and diners.

Spread across two beautifully designed floors – visible through ground to ceiling glass windows – and separated by a show-stopping spiral staircase, guests will be greeted by a beautiful bar and casual dining area, with a statement back bar illuminating the various bottles of wine and spirits available. Towards the rear is an intimate restaurant and open-plan kitchen with sit-at counter dining, bringing all of the action of the grill to diners who want a front row seat. Curiosity will almost certainly lead guests up the staircase to the restaurant’s library lounge where they’ll be able to sink into comfortable armchairs draped in fur. There will also be an alfresco terrace, complete with blankets and hot water bottles for year-round revelry.

The Refinery St Andrew Square will be keeping cocktails above the standards of even the most demanding connoisseurs, serving up seasonally inspired concoctions influenced by the latest global trends. The varied menu will have plenty to please. Small plates and mezze boards, ideal to share, will be available whilst larger mains – served from lunch to late – come in the form of beautiful burgers such as the buttermilk chicken burger or wagyu beef burger. Superfood salads and classics such as hot smoked salmon with betroot, greek yoghurt & horseradish; lemon chicken with sweet potato & caramelised onions; and braised beef shin with polenta are just a few examples of the dishes diners can expect to find. Those with a sweet tooth can indulge in a selection of moreish puddings.

Open seven days a week, The Refinery St Andrew Square channels everything people have come to love of a Drake & Morgan bar & restaurant, while adding bold new touches across all aspects from the fantastic drink and food to the inspiring interiors, ready for the new Edinburgh scene.

Info

Hours

Day Open Close Notes
08:00 00:00
08:00 00:00
08:00 00:00
08:00 00:00
08:00 01:00
08:00 01:00
08:00 22:00

Location

The Refinery St Andrew Square
5 St Andrew Square, Edinburgh, EH2 2BD



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View on Google Maps

Menus

Drink Prices Price
Pint of Lager £4.65
Pint of Real Ale £4.50
Bottle of Lager (330ml) £4.20
Bottle of Cider (568ml) £5.35
Cocktail £6.95
Spirit and Mixer (50ml double shot and mixer) £9.00
Glass of Wine (175ml measure Large ) £6.25
Bottle of House Wine £17.95
Bottle of Champagne £39.95
Jaeger Bomb £6.60

Menus

All day food Download
Drinks menu Download
Breakfast menu Download
Brunch Download
Wine List Download
Set Menus Download
Pre Order Options Download
Kids Menu Download


This venue serves British, Gastro and Brunch food.

A word from the chef:
The Refinery St Andrew Square is open for breakfast, brunch, lunch and dinner and offers an exciting a la carte menu in a striking setting. Sharing plates and bar snacks are available alongside creative cocktails and a large wine list.

Private Hire

Name Type Capacity
Seated
Capacity
Standing
Cost Min spend
Midweek*
Min spend
Weekend*
Ground Floor Venue Hire 127/ Terrace 22 202
1st Floor Venue Hire 70 198
* The minimum spends are a guideline only and vary according to the day and time of the year.

(184 reviews) Show all Show fewer



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The food was great and decor was beautiful but the service was a bit dismissive. Visited The Refinery St Andrew Square on 2018-05-22
by on May 25th, 2018
4

Our group (of 16) visited The Refinery for a work night out. The staff were extremely attentive and helpful and made a clear effort to ensure our entire group was looked after. Everyone praised the food - it was very nice - and many have promised to return. Visited The Refinery St Andrew Square on 2018-05-23

Reply from The Refinery St Andrew Square

Hi There, Thank you so much for taking the time to write such great review. Its fantastic to hear that you received excellent service and that you enjoyed the food also. For any future bookings drop us an email -info@refinerystandrew.co.uk Hope to see you soon! Thanks again, The Refinery team x
by on May 25th, 2018
5

Staff friendly , food enjoyable and atmosphere / decor was great. First visit there & will go back. Visited The Refinery St Andrew Square on 2018-05-21

Reply from The Refinery St Andrew Square

Hi There, Thanks for taking the time to leave such a fantastic review. It's great to hear that you enjoyed your overall experience with us. Hope to see you again soon, Thanks, The Refinery Team x -info@refinerystandrew.co.uk
by on May 23rd, 2018
5

Top marks for ambience and staff. Food was ok. The prawn lollipops were a bit oily and the spaghetti vongole was shockingly bad. That said, otherwise everyone seemed to enjoy the their mains. I’m still coming back !!!!! Visited The Refinery St Andrew Square on 2018-05-18

Reply from The Refinery St Andrew Square

Hi There, Thanks for taking the time to leave a review. Its great to hear that you received fantastic service from our staff and you enjoyed the atmosphere. I will however pass your comments regarding the food onto our kitchen team as its disappointing to hear that you didn't feel it was up to standard . Hope to see you soon! Thanks, The Refinery Team x -info@refinerystandrew.co.uk
by on May 23rd, 2018
4

The evening was brilliant. The space was perfect. The drinks were chilled and I loved the flowers in the champagne flutes. The food was great (although the sticky chicken was just too sticky for finger food). Everyone enjoyed themselves. Thanks to Ash for organising it. Visited The Refinery St Andrew Square on 2018-05-16

Reply from The Refinery St Andrew Square

Hi there, Thanks for taking the time to leave such a lovely review. It's great to hear that you enjoyed your experience with us and I will pass your feedback regarding the food onto our kitchen team. Hope to see you soon! Thanks, The Refinery Team x -info@refinerystandrew.co.uk
by on May 23rd, 2018
5

Excellent food, drinks and service at The Refinery. Although our table was booked for an hour and a half there was no rush for us to move on so we stayed all night! Visited The Refinery St Andrew Square on 2018-05-11

Reply from The Refinery St Andrew Square

Hi There, Thanks for your lovely feedback. It's great to hear you enjoyed your experience with us. We hope to see you again soon, Thanks, The Refinery Team x -info@refinerystandrew.co.uk
by on May 22nd, 2018
5

Waiter and service was excellent. Food was average - seasoned chips (3 choices) were oven chips with powdered flavouring or a sauce very similar to ketchup, very disappointing and chicken was Luke warm 😕 Visited The Refinery St Andrew Square on 2018-05-19

Reply from The Refinery St Andrew Square

Hi there, Thanks for taking the time to leave a review. I'm pleased to hear that you received fantastic service from our team. I will however pass your comments regarding the food onto our head chef as its disappointing to hear that you did not feel it was up to standard . Please drop us an email for any future bookings and we can organise something special for you. Thanks, The Refinery Team x -info@refinerystandrew.co.uk
by on May 21st, 2018
3

Great food, helpful service and child friendly Visited The Refinery St Andrew Square on 2018-05-20

Reply from The Refinery St Andrew Square

Hi There, Thanks for your lovely feedback. It's great to hear you enjoyed your experience with us. We hope to see you again soon, Thanks, The Refinery Team x -info@refinerystandrew.co.uk
by on May 21st, 2018
5

Good service. Good food.Good wine and cocktails. Nice touch with Birthday "cake " Thank you. Visited The Refinery St Andrew Square on 2018-05-20

Reply from The Refinery St Andrew Square

Hi There, Thanks for your lovely feedback. It's great to hear you enjoyed your experience with us. We hope to see you again soon, Thanks, The Refinery Team x -info@refinerystandrew.co.uk
by on May 21st, 2018
5

We made a last minute change to our reservation, but they accommodated us fully, lovely staff. Brilliant food. Visited The Refinery St Andrew Square on 2018-05-19

Reply from The Refinery St Andrew Square

Hi There, Thanks for your lovely feedback. It's great to hear you enjoyed your experience with us. We hope to see you again soon, Thanks, The Refinery Team x -info@refinerystandrew.co.uk
by on May 20th, 2018
5

Really nice welcome. Promptly shown to our table. Food really good, as was wine! Service pleasant and not obtrusive. We will be back. Visited The Refinery St Andrew Square on 2018-05-18

Reply from The Refinery St Andrew Square

Hi There, Thanks for your lovely feedback. It's great to hear you enjoyed your experience with us. We hope to see you again soon, Thanks, The Refinery Team x -info@refinerystandrew.co.uk
by on May 19th, 2018
4

Food and service were excellent. Staff were friendly - nothing was too much trouble. Visited The Refinery St Andrew Square on 2018-05-16

Reply from The Refinery St Andrew Square

Hi there, thanks for taking the time to send us your feedback. We do hope to see you again soon! Thanks, The Refinery Team- info@refinerystandrew.co.uk
by on May 17th, 2018
5

What a brilliant place! had a lovely night. Decor/ambiance is gorgeous, service is great, food is delicious and prices inexpensive. The menu is really good, lots of favorite options. I will definitely come back and recommend. Thank you! Visited The Refinery St Andrew Square on 2018-05-14

Reply from The Refinery St Andrew Square

Hi there, thanks for taking the time to send us your lovely feedback! I will certainly pass on your comments to the team. We do hope to see you again soon! Thanks, The Refinery Team- info@refinerystandrew.co.uk
by on May 15th, 2018
5

Food was lovely and staff were very attentive Visited The Refinery St Andrew Square on 2018-05-12

Reply from The Refinery St Andrew Square

Hi there, thanks for taking the time to send us your feedback. We do hope to see you again soon! Thanks, The Refinery Team- info@refinerystandrew.co.uk
by on May 15th, 2018
5

We had a great fsmily lunch on Sunday for my birthday. The staff were excellent. Nothing was too much trouble for them. They even sang happy birthday! We will definitely be back. Visited The Refinery St Andrew Square on 2018-05-13

Reply from The Refinery St Andrew Square

Hi there, thanks for taking the time to send us your feedback. So glad you had a great time with us! We do hope to see you again soon! Thanks, The Refinery Team- info@refinerystandrew.co.uk
by on May 14th, 2018
5

Visited on a weekend with a large group. Very accommodating with fluctuating numbers both before and on the day. The food pre-ordering system was easy to use. Tasty brunch. Visited The Refinery St Andrew Square on 2018-05-13

Reply from The Refinery St Andrew Square

Hi there, thanks for taking the time to send us your feedback. So glad you had a great time with us! We do hope to see you again soon! Thanks, The Refinery Team- info@refinerystandrew.co.uk
by on May 14th, 2018
5

Staff were very friendly and welcoming. However, quality of food was sub-standard for the price (soggy buttermilk chicken), a few flakes of smoked trout sprinkled on top of some scrambled eggs, etc. Left feeling underwhelmed. Visited The Refinery St Andrew Square on 2018-05-13

Reply from The Refinery St Andrew Square

Hi There, Thank you for taking the time to send over your feedback. Really lovely to hear our staff were friendly and welcoming. I will however pass on your comments about the food to our head chef as it is rather disappointing to read the food was not of our usual standard. I really hope this does not put you off returning. Please do drop us an email and we can organise a nice table for you info@refinerystandrew.co.uk. Thanks, The Refinery Team x
by on May 14th, 2018
3

Lovely food and efficient service. Visited The Refinery St Andrew Square on 2018-05-11

Reply from The Refinery St Andrew Square

Hi there, thanks for taking the time to send us your feedback. So glad you had a great time with us! We do hope to see you again soon! Thanks, The Refinery Team- info@refinerystandrew.co.uk
by on May 14th, 2018
5

Food was ok.. but pricey.. even though we had a 2 hour slot.. we felt rushed.. we did not ask for the bill, but was given it anyway. Even when we had 30 minutes to go!!! Visited The Refinery St Andrew Square on 2018-05-12

Reply from The Refinery St Andrew Square

Hi there, thanks for sending us your feedback. I am disappointed to hear you did not enjoy your full experience with us. I will pass on your comments about feeling rushed to our management team as this is not the Drake & Morgan way. We certainly do not want any of our guests to feel this way. We do hope you will join us again in the future. Thanks, The Refinery Team- info@refinerystandrew.co.uk
by on May 13th, 2018
3

Great food and excellent service Visited The Refinery St Andrew Square on 2018-05-12

Reply from The Refinery St Andrew Square

Hi there, thanks for taking the time to send us your feedback. We do hope to see you again soon! Thanks, The Refinery Team- info@refinerystandrew.co.uk
by on May 13th, 2018
5

First time here in a group of 8, what a lovely place and meal enjoyed by all. Highly recommended, cocktails were fab too. Visited The Refinery St Andrew Square on 2018-05-11

Reply from The Refinery St Andrew Square

Hi there, thanks for sending on your lovely comments! I will pass on your comments to the team and we do hope to see you again soon. Thanks, The Refinery Team- info@refinerystandrew.co.uk
by on May 13th, 2018
5

Very good, happy to recommend this venue. One suggestion for improvement is that when the main course does not include any vegetables or side salad the menu should make this clear and offer appropriate options. Where are side salads available on the menu, or vegetables to go with the fish pie? Its a strange omission! Visited The Refinery St Andrew Square on 2018-05-11

Reply from The Refinery St Andrew Square

Hi there, thanks for sending on your feedback. Delighted to hear you enjoyed your time with us. We do have a side dishes section on the menu which includes rocket salad, cauliflower and broccoli, however I will pass on your comments to our management team as perhaps this could be clearer. Do let us know if you would like to join us again and we can arrange a nice table for you- info@refinerystandrew.co.uk Thanks, The Refinery Team x
by on May 13th, 2018
4

Easy reservations process. Staff helpful and friendly but service very slow. Food expensive and lacked flavour. Great that your establishment is dog friendly - particuarly that dogs had space to settle and weren't squeezed in. Visited The Refinery St Andrew Square on 2018-05-12

Reply from The Refinery St Andrew Square

Hi there, thanks for taking the time to send us your feedback. I am disappointed to hear about your experience with us. I will pass this onto our management team as this is not the Drake & Morgan way. We do hope you will join us again with your furry friend! Thanks, The Refinery Team- info@refinerystandrew.co.uk
by on May 13th, 2018
3

Food was great as were the cocktails. Although we did feel as if the waitress was trying to rush is along to get our meal done with. Visited The Refinery St Andrew Square on 2018-05-12

Reply from The Refinery St Andrew Square

Hi there, thanks for taking the time to send us your feedback. I am glad to hear you enjoyed the food and cocktails but disappointed to hear you felt rushed. We certainly do not want any of our guests to feel rushed so I will pass this onto management. Do let us know if you would like to join us again and we can organise a nice table- info@refinerystandrew.co.uk Thanks, The Refinery Team x
by on May 13th, 2018
4

Great food, service and atmosphere. Highly recommend a visit Visited The Refinery St Andrew Square on 2018-05-11

Reply from The Refinery St Andrew Square

Hi There, We are delighted to hear you enjoyed your overall experience with us. We hope to have you back soon, Thanks, The Refinery Team x -info@refinerystandrew.co.uk
by on May 12th, 2018
5

Lovely food, awesome waitress and excellent seat upstairs by the window. Can't recommend it enough. Visited The Refinery St Andrew Square on 2018-05-11

Reply from The Refinery St Andrew Square

Hi There, We are delighted to hear you enjoyed your experience with us. The view over the square is beautiful. Hope to see you again soon. Thanks , The Refinery Team x info@refinerystandrew.co.uk
by on May 12th, 2018
5

The welcome greeting was great and the style of the restaurant was lovely but was disappointed with the food quality for the price. Our waitress accidentally poured our water all over the table and left it for me to mop up. We had chicken wings to start which stated "sharing" for the cost of £7 there were 3, to be shared by 2! I enjoyed my buttermilk chicken burger tasted great although hardly any Chipotle sauce. My wives "baggis" burger was dry and really nothing special, again very little sauce. We went to wetherspoons after for drinks and the food there looked better....and a lot cheaper too. Visited The Refinery St Andrew Square on 2018-05-11

Reply from The Refinery St Andrew Square

Hi There, Thanks for taking the time to send us your feedback. I am glad you enjoyed the feel of the restaurant but I am disappointed to hear about the food. The menu states that the wings can be ordered as a starter or to share with the view of ordering a few other dishes on the side. However, I will pass your comments onto the kitchen team as maybe the menu could be more clear. We do hope you will join us again soon so we are able to display our usual Drake & Morgan Standards. Many thanks, The Refinery Team
by on May 12th, 2018
2

Lovely food, fantastic service, even got a complimentary dessert as it was my birthday! Will definitely be eating here again:) Visited The Refinery St Andrew Square on 2018-05-11

Reply from The Refinery St Andrew Square

Hi There, We are delighted that you had such a great experience, especially on your birthday. Hope to see you soon, Thanks, The Refinery Team x -info@refinerystandrew.co.uk
by on May 12th, 2018
5

Excellent night, the table and pre ordered drinks were ready when we arrived, no bother at all with changing our requirements right up until the day. Cocktail menu is fab! Visited The Refinery St Andrew Square on 2018-05-10

Reply from The Refinery St Andrew Square

Hi there, We are so pleased to hear that everything ran smoothly for you and you enjoyed your evening with us. Many thanks, The Refinery Team x - info@refinerystandrew.co.uk
by on May 12th, 2018
5

Great service, food was really good, have been several times. Never disappointed Visited The Refinery St Andrew Square on 2018-05-10

Reply from The Refinery St Andrew Square

Hi there, We are delighted to hear that you enjoyed your experience with us once again. Hope to see you soon, Thanks, The Refinery Team x -info@refinerystandrew.co.uk
by on May 11th, 2018
5

Your staff was amazing! There were 17 of us, we had preordered - there were personalised name cards on the table with everybody's order, the staff was super accommodating about last minute changes, super attentive re our drinks (and extra starters) orders, as well as friendly. Food was amazing too - top marks!! Visited The Refinery St Andrew Square on 2018-05-10

Reply from The Refinery St Andrew Square

Hi there, We are delighted to hear that you enjoyed your experience and the food! Hope to see you again soon, Many thanks, The Refinery Team x - info@refinerystandrews.co.uk
by on May 11th, 2018
5

Great atmosphere, great food. Our server Anka was so attentive and helpful and very friendly. Would definitely recommend and go back next time I'm in Edinburgh! Visited The Refinery St Andrew Square on 2018-05-08

Reply from The Refinery St Andrew Square

Hi There, Thank you for taking the time to leave such a lovely review. We hope that you are able to join us again soon. Thanks, The Refinery Team x -info@refinerystandrew.co.uk
by on May 10th, 2018
5

Thoroughly enjoyable, thank you. Visited The Refinery St Andrew Square on 2018-05-07

Reply from The Refinery St Andrew Square

Hi There, So glad you enjoyed your experience with us. We hope to see you again soon. Thanks, The Refinery Team x - info@refinerystandrew.co.uk
by on May 9th, 2018
5

Food and service was fantastic! Visited The Refinery St Andrew Square on 2018-05-06

Reply from The Refinery St Andrew Square

Hi there, thank you for sending us your feedback. We are delighted to hear you enjoyed your time with us! We do hope to see you againhe Refinery Team x soon- info@refinerystandrew.co.uk Thanks, T
by on May 7th, 2018
5

Beautiful lunch - second this weekend - at this delightful restaurant with magnificent views over St Andrews Street. Helpful, attentive staff and not rushed. Very pleasant experience especially for my visitors from overseas. Thank you Visited The Refinery St Andrew Square on 2018-05-06

Reply from The Refinery St Andrew Square

Hi there, thank you for sending us your feedback. We are delighted to hear you enjoyed your time with us! We do hope to see you again soon- info@refinerystandrew.co.uk Thanks, The Refinery Team x
by on May 7th, 2018
5

The food was top notch, and drinks were amazing too. The table we had was great and the overall restaurant was a lovely place to be. The one thing to let it down was the service, which was very slow at times, and the lady serving us appeared to be disinterested, with little hospitality or care for the guest experience. This wouldn't stop me from returning, but I certainly didn't feel especially welcome or like the server cared if we had a good time or not. Visited The Refinery St Andrew Square on 2018-05-05

Reply from The Refinery St Andrew Square

Hi there, thanks for taking the time to send us your feedback. I am disappointed to hear about your waiting time, can you let us know how long and if this was for food or drinks? I will also pass on your comments regarding your waitress to management as we would never want our guests to feel unwelcomed. We do hope you will join us again soon and we can demonstrate our usual standards. Thanks, The Refinery Team- info@refinerystandrew.co.uk
by on May 7th, 2018
3

Great food & friendly service, would definitely go back Visited The Refinery St Andrew Square on 2018-05-05

Reply from The Refinery St Andrew Square

Hi there, thank you for sending us your feedback. We are delighted to hear you enjoyed your time with us! We do hope to see you again soon- info@refinerystandrew.co.uk Thanks, The Refinery Team x
by on May 6th, 2018
4

Out with 4 friends we all had starters and mains and were served by a lovely young girl who had a smile all through the 2 hours we were eating and drinking.All in all a great experience and all my friends said the food was excellent.The only flaw I feel is not having a downstairs toilet but as I said excellent experience. Visited The Refinery St Andrew Square on 2018-05-05

Reply from The Refinery St Andrew Square

Hi there, thank you for sending us your feedback. We are delighted to hear you enjoyed your time with us! We do hope to see you again soon- info@refinerystandrew.co.uk Thanks, The Refinery Team x
by on May 6th, 2018
5

Was disappointed at the manner in which the door staff dealt with us. Just as coffee was served we were told they needed the table back in 5 minutes. . Visited The Refinery St Andrew Square on 2018-05-05

Reply from The Refinery St Andrew Square

Hi there, Thank you for sending over your feed back. I will pass on your feedback to the relevant manager and they will address this with the hosts. We do hope to see you again soon-, please do let us know and wew can orgnise a table for you - info@refinerystandrew.co.uk Thanks, The Refinery Team x
by on May 6th, 2018
3

Food was good if a bit pricey ditto the drink and the service was excellent. Music was too loud to be able to have a conversation and that's my only real criticism. Visited The Refinery St Andrew Square on 2018-05-04

Reply from The Refinery St Andrew Square

Hi There, Thank you for taking time to leave a review. I'm pleased to read that you enjoyed your time with us. We do feel our pricing is on par with our location and surrounding venues. We do hope you pop back soon, do drop us an email if you would like to book a table. info@refinerystandrew.co.uk. Hope to see you soon, Thanks, The refinery team x
by on May 5th, 2018
4

Where to start.. Service is very unattentive. At the time we ate there were 4 other tables and 2 waitresses. Impossible to get water refilled until you finally bring their attention and ask. Food was very dull and bland, can't say I enjoyed it. Also thanks to open kitchen my friend saw one of cooks opening new bag of cucumber and putting it straight on plates whitout washing it! Thrilling.. I ordered small glass of wine but I got large one - that is not what upselling is... we did not have a nice time at Refinery, I wanted to take my brother for nice catch up and to celebrate him starting new job and instead we were just highly disappointed. Visited The Refinery St Andrew Square on 2018-05-02

Reply from The Refinery St Andrew Square

Hi there, Thank you so much for taking the time to send us your feedback. I was really disappointed to read that you didn't particularly enjoy your time with us and I have passed your feedback onto the Restaurant Manager and our Head Chef to review. We pride ourselves on service standards and quality and would never want our guests to feel unattended to. I do think that this has perhaps been a one-off experience and I can assure you the management team will look into this and discuss it with the team at briefing. I do hope you'll come back again soon and give us another chance. If you do wish to join us, please contact us on info@refinerystandrew.co.uk so we can organise a nice table for you. Thanks, The Refinery Team x
by on May 3rd, 2018
1

The Refinery has a nice feel to it and a great afternoon place to eat. I had a party of 7 eating to celebrate my birthday. I had the roast chicken dinner which was good. It would have been lovely to have a cheese platter to follow, but there is no cheese board on offer! It has a wide ranging menu, well priced and good service. Visited The Refinery St Andrew Square on 2018-04-29

Reply from The Refinery St Andrew Square

Hi there, thanks for taking the time to send us your feedback. Delighted to hear you enjoyed your birthday with us and would return! Sorry to hear you were disappointed about not having a cheese board, we adapt our menu with the seasons hence why we have no cheeseboard at the moment. I will pass this onto our kitchen team and I am sure it will be back later in the year :) Thanks, The Refinery Team- info@refinerystandrew.co.uk
by on May 2nd, 2018
3

Love the ambience of this modern restaurant. The service is excellent and the food was delicious. Visited The Refinery St Andrew Square on 2018-05-01

Reply from The Refinery St Andrew Square

Hi there, thank you for sending us your feedback. We are delighted to hear you enjoyed your time with us! We do hope to see you again soon- info@refinerystandrew.co.uk Thanks, The Refinery Team x
by on May 2nd, 2018
5

Poached eggs were over cooked & more like boiled eggs Visited The Refinery St Andrew Square on 2018-04-29

Reply from The Refinery St Andrew Square

Hi there, thanks for sending on your feedback. Sorry to hear about the eggs, I will pass this onto our kitchen team as this is not the Drake & Morgan way. We do hope you will join us again and let us demonstrate our usual standards. Thanks, The Refinery Team
by on April 30th, 2018
3

Excellent food and very prompt service, highly recommend trying the Refinery! Visited The Refinery St Andrew Square on 2018-04-28

Reply from The Refinery St Andrew Square

Hi there, thanks for sending on your lovely feedback. I am glad to hear you enjoyed your time with us and we do hope to see you again soon! Thanks, The Refinery Team- info@refinerystandrew.co.uk
by on April 30th, 2018
5

Lovely setting with great food and great service with very reasonable prices! Visited The Refinery St Andrew Square on 2018-04-26

Reply from The Refinery St Andrew Square

hi there, thanks for taking the time to send us your feedback. I am delighted to hear you enjoyed your time with us and we do hope to see you again soon! Feel free to drop us an email on info@refinerystandrew.co.uk to book your next visit :) Thanks, The Refinery Team x
by on April 30th, 2018
5

Fantastic evening- great food, service perfect thankyou Sandra) & really good atmosphere - DJ late evening gave the place a great vibe too - we live locally on the square so will definitely be frequent visitors Visited The Refinery St Andrew Square on 2018-04-28

Reply from The Refinery St Andrew Square

Hi there, thanks for taking the time to send us your feedback. We are delighted to hear you enjoyed your time with us. I will pass on your comments to Sandra and the rest of our team. Do let us know if you would like to join us again and we can arrange a table for you-info@refinerystandrew.co.uk Thanks, The Refinery Team x
by on April 29th, 2018
5

The meal was lovely and service was very good. Visited The Refinery St Andrew Square on 2018-04-28

Reply from The Refinery St Andrew Square

Hi there, thanks for sending us your feedback. I will pass on your comments to our team and we do hope to see you back with us soon! Thanks, The Refinery Team- info@refinerystandrew.co.uk
by on April 29th, 2018
4

Excellent service - thanks to Sam and the rest of the team for making our visit a great experience for my wife’s special birthday. We will be back. Best wishes, Jim Visited The Refinery St Andrew Square on 2018-04-28

Reply from The Refinery St Andrew Square

Hi Jim thanks for sending on your lovely feedback. I am delighted to hear you enjoyed your time with us and that your wife had a lovely birthday! I will pass on your comments to Sam and the team. Do let us know if you would like to join us again and I can arrange a nice table for you- info@refinerystandrew.co.uk Thanks, The Refinery Team x
by on April 29th, 2018
5

Fantastic food and service for such a large party. Visited The Refinery St Andrew Square on 2018-04-28

Reply from The Refinery St Andrew Square

Hi there, thank you for sending on your lovely feedback. We do hope you will join us again soon! Thanks, The Refinery Team- info@refinerystandrew.co.uk
by on April 29th, 2018
5

Great lunch, friendly staff. Highly recommended on trip advisor. Visited The Refinery St Andrew Square on 2018-04-28

Reply from The Refinery St Andrew Square

Hi there, thank you for sending on your lovely feedback. We do hope you will join us again soon! Thanks, The Refinery Team- info@refinerystandrew.co.uk
by on April 29th, 2018
5

6 of us had a great night at The Refinery, great food and excellent service will definately visit again! Visited The Refinery St Andrew Square on 2018-04-28

Reply from The Refinery St Andrew Square

Hi there, thank you for sending on your lovely feedback. We do hope you will join us again soon! Thanks, The Refinery Team- info@refinerystandrew.co.uk
by on April 29th, 2018
4

Let down by the attitude of the girl who was at the door on arrival. The food was good, the girl who took our order was excellent, friendly and a credit to The Refinery. Visited The Refinery St Andrew Square on 2018-04-27

Reply from The Refinery St Andrew Square

Hi there, thank you so much for taking the time to send us your feedback. I was very sorry to see that you felt our host had an attitude. Was there a particular incident that happened on arrival? I will be sure to pass your feedback on to the management team so they can look into this for you. I am glad you enjoyed the rest of your evening and I do hope we will see you again soon. If you would like to get in touch, please email us on info@refinerystandrew.co.uk Thanks, The Refinery Team x
by on April 28th, 2018
3

Thoroughly enjoyed dining here. Atmosphere good. Food excellent and staff attentive. Menu suitable fir all tastes. Visited The Refinery St Andrew Square on 2018-04-27

Reply from The Refinery St Andrew Square

Hi thereinfo@refinerystandrew.co.uk, thank you for sending on your lovely feedback. We do hope you will join us again soon! Thanks, The Refinery Team-
by on April 28th, 2018
4

Food and staff can both be highly recommended , as on previous visits. All members of the group were very happy with the meal and service. Our waiter , whose first day it was , could not be faulted and was extremely helpful to us. Will certainly continue to use The Refinery. Visited The Refinery St Andrew Square on 2018-04-19

Reply from The Refinery St Andrew Square

Hi there, thank you for sending on your lovely feedback. We do hope you will join us again soon! Thanks, The Refinery Team- info@refinerystandrew.co.uk
by on April 26th, 2018
5

Not the best experience this time. I often meet friends in the evening at The Refinery and have always enjoyed the food, service and ambience so chose this as a venue for 2 friends visiting Edinburgh. Unfortunately we were a bit disappointed. We had a nice table and had a friendly welcome from one of the managers sitting near the entrance. The food was tasty but the futtucine dish was served a bit lukewarm. We lunch a lot as a group and felt that our table attendant didn't have a good rapport with us. We thought she didn't look pleased when we declined dessert. We were also presented with our bill exactly 2 hours after our booking as if our time limit was up - maybe this is company policy ? . We felt as if we were pushed out of the door even tho' the restaurant was virtually empty at 2.30pm. We might have lingered longer and ordered more drinks/coffees if there had been a more laid back 'take your time' approach to us. .Hopefully this was a one off experience as I like The Refinery and rarely post negative reviews. . Visited The Refinery St Andrew Square on 2018-04-24

Reply from The Refinery St Andrew Square

Hi there, Thank you so much for taking the time to send us your feedback. I was really disappointed to read that you didn't particularly enjoy your time with us and I have passed your feedback onto the Restaurant Manager to review. We do have a two-hour time limits on tables, however this can be flexible and more designed for the busier times to ensure a smooth running of service. This should be communicated to the guests by the server and hosts, and if guests to wish to sit longer or move to a drinks table, our hosts are very good at organising this so that guests do not feel rushed. I do think that this has perhaps been a one-off experience and I can assure you the management team will look into this and discuss it with the team at briefing. I do hope you'll come back again soon and give us another chance. If you do wish to join us, please contact us on info@refinerystandrew.co.uk so we can organise a nice table for you. Thanks, The Refinery Team x
by on April 25th, 2018
3

Great service, lovely food and atmosphere Visited The Refinery St Andrew Square on 2018-04-22

Reply from The Refinery St Andrew Square

Hi there, thank you for sending on your lovely feedback. We do hope you will join us again soon! Thanks, The Refinery Team- info@refinerystandrew.co.uk
by on April 23rd, 2018
5

Service was great, lovely friendly people. Food was disappointing in particular the crab Bruschetta, a slice of bread with a measly amount of crab and £7.50 was very disappointing. Found the food to be basic for the money charged. Visited The Refinery St Andrew Square on 2018-04-21

Reply from The Refinery St Andrew Square

Hi there, thanks for sending us your feedback. We are disappointed to hear about the food, I will pass this onto our kitchen team as this is not the Drake & Morgan way. We do hope you will join us again and we can display our usual standards. Thanks, The Refinery Team- info@refinerystandrew.co.uk
by on April 23rd, 2018
3

Bit of a let down I’m afraid! The welcome at the door by hostess was lovely, they knew of our booking and accompanying dog. The female server on the other hand was quite poor, we were given our menus - no child one even though we came in with our daughter. We had to wait 15mins until another server - male, came over and took our drinks order. We had to ask for a children’s menu and also a water bowl for the dog - unfortunately there was no real recognition of our daughter and the dog accompanying us. The cocktails were lovely and the food was good, although I was a little surprised that I wasn’t allowed to order from the main menu - only the brunch menu? We had 3 severs in total throughout our lunch and would have preferred to have just had the one that made some personal connection (as it was our daughters birthday) and that we could converse with. Our daughter did receive her dessert on a plate with “Happy Birthday” so she was pretty happy in the end. Was good, but service / personability could be better or encouraged more. Thank you! Elaine Visited The Refinery St Andrew Square on 2018-04-21

Reply from The Refinery St Andrew Square

Hi Elaine, thanks for sending us your feedback. I am disappointed to hear about your experience with us. Here at The Refinery we pride ourselves on our customer service, I will pass this onto the management team as this is not The Drake & Morgan way. On the weekends we run our breakfast menu from 9am-11:30am, brunch from 11:30am-4:30pm and the al a carte menu from 4:30pm-9:45pm. We do hope to see you again soon to allow us to demonstrate our usual standards. Thanks, The Refinery Team- info@refinerystandrew.co.uk
by on April 22nd, 2018
3

Done the cocktail mixo class and it was fantastic 🥂🍹🍸. Had food platters after and they were delicious. Great service from beginning to end! Visited The Refinery St Andrew Square on 2018-04-21

Reply from The Refinery St Andrew Square

Hi there, thanks for sending on your feedback! Delighted to hear you enjoyed the mixology class and the nibbles after. I will pass on your lovely comments to our team and we do hope to see you again soon for some more cocktails! Thanks, The Refinery Team- info@refinerystandrew.co.uk
by on April 22nd, 2018
5

Fantastic service. We were even brought a special dessert for my niece who was celebrating her 16th birthday. Thank you very much for making it extra special! Visited The Refinery St Andrew Square on 2018-04-21

Reply from The Refinery St Andrew Square

Hi there, thank you for sending on your lovely feedback! We are glad to hear you enjoyed your time with us and that your daughter had a nice time! We do hope to see you again in the future. Thanks, The Refinery Team- info@refinerystandrew.co.uk
by on April 22nd, 2018
5

Very good food & service. Due to being very full big space, it was incredibly noisy and we had to shout at each other to make ourselves heard, thus adding to the absolute cacophony. Not sure what can be done to reduce the noise but it was almost overwhelming. Visited The Refinery St Andrew Square on 2018-04-21

Reply from The Refinery St Andrew Square

Hi there, thanks for sending on your feedback. As we are a bar and grill it can get louder at the weekends. However, we do take requests for quieter areas so please do let us know next time you are joining us and we can arrange this for you 😊 Thanks, The Refinery Team- info@refinerystandrew.co.uk
by on April 22nd, 2018
4

Lovely place for food and cocktails. Will be returning :) Visited The Refinery St Andrew Square on 2018-04-21

Reply from The Refinery St Andrew Square

Hi There, Thank you for your lovely comments, we are delighted to hear you enjoyed your time with us! Do let us know if you would like to join us again and we can book a table in for you- info@reifnerystandrew.co.uk Thanks, The Refinery Team x
by on April 22nd, 2018
5

It was ok, I really like the Refinery, but the service time from ordering to served was shocking again, we were there for a special occasion, I understand there was 8 off us but this is the 3rd time I have had this issue. Visited The Refinery St Andrew Square on 2018-04-21

Reply from The Refinery St Andrew Square

Hi there, thanks for taking the time to send us your feedback. I am disappointed to hear about your waiting time, can you let us know how long and if this was for food or drinks? We do hope you will join us again soon and we can demonstrate our usual standards. Thanks, The Refinery Team- info@refinerystandrew.co.uk
by on April 22nd, 2018
2

Good food, good location and excellent service. Visited The Refinery St Andrew Square on 2018-04-20

Reply from The Refinery St Andrew Square

Hi There! Thank you for your lovely comments, so pleased you had such a great time with us. Do pop back in soon! Thanks, The Refinery Team x
by on April 21st, 2018
5

Poor table location, service improved over the night but knew nothing about what beer was available Visited The Refinery St Andrew Square on 2018-04-20

Reply from The Refinery St Andrew Square

Hi there, thank you for sending us your feedback. I am sorry to see that you did not like your table. We do encourage guests to make use aware of these issues on the day as our host team are more than happy to organise another table if you are not happy with the one you are given. I do hope you pop in again soon. Thanks, The Refinery Team x
by on April 21st, 2018
3

Excellent service, food and the view from our table was amazing. Visited The Refinery St Andrew Square on 2018-04-19

Reply from The Refinery St Andrew Square

Hi There! Thank you for your lovely comments, so pleased you had such a great time with us. Do pop back in soon! Thanks, The Refinery Team x
by on April 20th, 2018
5

Our night at the refinery was excellent. The staff were great, very attentive and nothing was too much trouble for them. I had requested a window seat and we were lucky enough to have it reserved for us, with great views over St Andrews Square. It was a birthday celebration meal and at the end we were given little birthday desert with a candle and birthday wishes. Food was great, will definitely be back and will recommend. Visited The Refinery St Andrew Square on 2018-04-14

Reply from The Refinery St Andrew Square

Hi there, thank you for sending your lovely feedback! I will pass this onto the team. I am really happy that you enjoyed your birthday and the team looked after you so well! We do hope to see you again soon! Thanks, The Refinery Team x
by on April 16th, 2018
5

Friendly staff, great food and good service - what more do you want? Visited The Refinery St Andrew Square on 2018-04-15

Reply from The Refinery St Andrew Square

Hi There! Thank you for your lovely comments, so pleased you had such a great time with us. Do pop back in soon! Thanks, The Refinery Team x
by on April 16th, 2018
5

Burgers could have been tastier, flatbread and other starters were lovely. Staff friendly and efficient. We had booked a table and although there were lots of tables more appropriate for 4 people on the ground floor free throughout our meal we were placed on a smallish square table directly in front of the servers counter Visited The Refinery St Andrew Square on 2018-04-15

Reply from The Refinery St Andrew Square

Hi there, thank you so much for taking the time to send us your feedback. I was really happy to read that you enjoyed the flatbreads and starts but sorry to read you didn’t particularly enjoy the burger. I have passed this back to Chef to find out why this was the case. With regards to the table, I was disappointed you found it small. We do encourage guests to raise this on the day as our host team is most accommodating and is more than happy to find an alternative table for you if you are not happy with it. I do hope you we see you again! Thanks, The Refinery Team x
by on April 16th, 2018
4

Service excellent, staff very happy and helpful. Food very good, presentation great, the rosmary parmesan chips out of this world. Will gladly recommend the place. Visited The Refinery St Andrew Square on 2018-04-14

Reply from The Refinery St Andrew Square

Hi There! Thank you for your lovely comments, so pleased you had such a great time with us. Do pop back in soon! Thanks, The Refinery Team x
by on April 16th, 2018
4

Great service and surroundings. Visited The Refinery St Andrew Square on 2018-04-14

Reply from The Refinery St Andrew Square

Hi There! Thank you for your lovely comments, so pleased you had such a great time with us. Do pop back in soon! Thanks, The Refinery Team x
by on April 16th, 2018
4

Hi huv been in many times!! But was not impressed on sat night with our meal, I had the risdtto and huv been very sick last nite and today!! It was awful Visited The Refinery St Andrew Square on 2018-04-14

Reply from The Refinery St Andrew Square

Hi there, thank you for taking the time to send us your feedback. I am very sorry to read that you did not feel well after your meal on Saturday evening. We take food poisoning allegations very seriously so could you please contact us on info@refinerystandrew.co.uk so we can discuss this further. Thanks, The Refinery Team
by on April 15th, 2018
1

Had a great lunch here yesterday. Food and service were first rate. Will definite be back! Visited The Refinery St Andrew Square on 2018-04-14

Reply from The Refinery St Andrew Square

Hi There! Thank you for your lovely comments, so pleased you had such a great time with us. Do pop back in soon! Thanks, The Refinery Team x
by on April 15th, 2018
5

Service was excellent. Quality of food very good and recommendations from waitress gratefully received. Would suggest a different method of clearing the bar at the end of the night, given we were 4 people having had a great night and finishing off a bottle of red wine with taxi on order, the heavy handed nature of the bouncer left a sour taste in the mouth of what was otherwise a wonderful night. Would recommend the chocolate torte! Visited The Refinery St Andrew Square on 2018-04-14

Reply from The Refinery St Andrew Square

Hi there, thank you for taking the time so send us your feedback. We are really happy to see you enjoyed your time with us, but I was sorry to see that the end of the evening wasn’t so good. With closing at the end of the evening, we do have strict time lines we need to follow due to licensing law in ensuring everyone has vacated the venue however this is no excuse for the manner your table was dealt with. Your comments will be passed onto management who will speak to the security team. Hopefully we will see you again soon! Thanks, The Refinery Team x
by on April 15th, 2018
5

Given window table as requested - thank you. However music speaker directly above so conversation difficult. Food satisfactory, if a little overpriced. Visited The Refinery St Andrew Square on 2018-04-10

Reply from The Refinery St Andrew Square

Hi there, thank you for taking the time to send us your feedback! We are really happy that we were able to accommodate your request but sorry you found the food over priced. We do find we are in keeping with what is around the city but will pass your comments onto Chef. Hopefully you will pop back again soon! Thanks, The Refinery Team x
by on April 15th, 2018
4

The atmosphere was great, service really good. Only slightly let down by the food - our main courses were a bit bland Visited The Refinery St Andrew Square on 2018-04-13

Reply from The Refinery St Andrew Square

Hi There! Thank you for your lovely comments, so pleased you had such a great time with us. Do pop back in soon! Thanks, The Refinery Team x
by on April 14th, 2018
4

Great service. Lovely food. Good selection of spirits and cocktails. Visited The Refinery St Andrew Square on 2018-04-13

Reply from The Refinery St Andrew Square

Hi There! Thank you for your lovely comments, so pleased you had such a great time with us. Do pop back in soon! Thanks, The Refinery Team x
by on April 14th, 2018
5

The service is great in The Refinery. There’s not a long wait for food and it’s always tasty. Visited The Refinery St Andrew Square on 2018-04-13

Reply from The Refinery St Andrew Square

Hi There! Thank you for your lovely comments, so pleased you had such a great time with us. Do pop back in soon! Thanks, The Refinery Team x
by on April 14th, 2018
5

Great food, good atmosphere and service. Nice place to have a meal. Visited The Refinery St Andrew Square on 2018-04-12

Reply from The Refinery St Andrew Square

Hi there, thank you for taking the time to send us your feedback. Glad to hear you had a nice time with us! I will pass on your comments regarding the burger to our kitchen team. Do let us know if you would like to join us again and we can arrange a nice table for you- info@refinerystandrew.co.uk Thanks, The Refinery Team x
by on April 14th, 2018
5

Absolutely fantastic. Had a lovely night and the staff were amazing. Great food and a cool location x Visited The Refinery St Andrew Square on 2018-04-12

Reply from The Refinery St Andrew Square

Hi there, thank you for taking the time to send us your feedback. Glad to hear you had a nice time with us! I will pass on your comments regarding the burger to our kitchen team. Do let us know if you would like to join us again and we can arrange a nice table for you- info@refinerystandrew.co.uk Thanks, The Refinery Team x
by on April 13th, 2018
5

We were all very happy with our food choices - all very nice. Staff very helpful with lift access for one of our party. Visited The Refinery St Andrew Square on 2018-04-12

Reply from The Refinery St Andrew Square

Hi there, thank you for taking the time to send us your feedback. Glad to hear you had a nice time with us! I will pass on your comments regarding the burger to our kitchen team. Do let us know if you would like to join us again and we can arrange a nice table for you- info@refinerystandrew.co.uk Thanks, The Refinery Team x
by on April 13th, 2018
5

We were all very pleased with our food choices - all Visited The Refinery St Andrew Square on 2018-04-12

Reply from The Refinery St Andrew Square

Hi there, thank you for taking the time to send us your feedback. Glad to hear you had a nice time with us! I will pass on your comments regarding the burger to our kitchen team. Do let us know if you would like to join us again and we can arrange a nice table for you- info@refinerystandrew.co.uk Thanks, The Refinery Team x
by on April 13th, 2018
5

Staff were very attentive and we were not rushed, we enjoyed our lunch. Hope to be back. Visited The Refinery St Andrew Square on 2018-04-11

Reply from The Refinery St Andrew Square

Hi There! Thank you for your lovely comments, so pleased you had such a great time with us. Do pop back in soon! Thanks, The Refinery Team x
by on April 12th, 2018
5

Nice food and drink, slightly on expensive side Visited The Refinery St Andrew Square on 2018-04-10

Reply from The Refinery St Andrew Square

Hi There, Glad to read you enjoyed our food and drinks and we hope you pop back soon! Thanks, The Refinery Team x
by on April 11th, 2018
4

We had a selection of sharing plates and cocktails from the new Spring menu. The food was delicious and cocktails were fab. The service was also great with our waiter highly attentive and very helpful. Would highly recommend. Visited The Refinery St Andrew Square on 2018-04-09

Reply from The Refinery St Andrew Square

Hi there! Wow thank you for such a glowing review. Really pleased you had such a great tie time with us! See you again soon! Thanks, The Refinery Team x
by on April 11th, 2018
5

Brilliant service and atmosphere, everything was perfect for my best friends hen party. Thank you again for the brilliant experience Visited The Refinery St Andrew Square on 2018-04-07

Reply from The Refinery St Andrew Square

Hi there, thank you for sending your lovely feedback! I will pass this onto the team. We do hope to see you again soon! Thanks, The Refinery Team x
by on April 10th, 2018
5

Wonderful time at the The Refinery - we have been a few times now and its always been great. This time I had the sea bass with frankly the best hollandaise sauce ever- I will go back just for more of that sauce! Our waiter was fantastic (should have checked his name - Greek chap - lovely guy). AND I just found out they are dog-friendly! Cant wait to go back with my Spanish rescue dog for more fab food! Recommended Visited The Refinery St Andrew Square on 2018-04-09

Reply from The Refinery St Andrew Square

Hi there, thank you for taking the time to send us your feedback. I am delighted to hear you enjoyed your time with us! Since opening in November 2016, we have taken on board a lot of our customer feedback and proud to meet their needs 😊. Do drop us an email next time you would like to join us and we can arrange a nice table for you- info@refinerystandrew.co.uk Thanks, The Refinery Team x
by on April 10th, 2018
5

Its my new favourite place now! Service has 100% improved since their opening. Great customer service and food very nice. Visited The Refinery St Andrew Square on 2018-04-07

Reply from The Refinery St Andrew Square

Hi there, thank you for taking the time to send us your feedback. I am delighted to hear you enjoyed your time with us! Since opening in November 2016, we have taken on board a lot of our customer feedback and proud to meet their needs 😊. Do drop us an email next time you would like to join us and we can arrange a nice table for you- info@refinerystandrew.co.uk Thanks, The Refinery Team x
by on April 9th, 2018
5

Delicious fish finger sandwich. Visited The Refinery St Andrew Square on 2018-04-06

Reply from The Refinery St Andrew Square

Hi there, thank you for taking the time to send us your feedback. We are glad to hear you enjoyed your time with us! The fish finger sandwich is very popular, glad to hear you enjoyed it 😊 Thanks, The Refinery Team x
by on April 9th, 2018
5

Staff were pleasant and attentive. Food was ok, really just pub food, nothing out the ordinary. The noise levels are way too high with everyone trying to compete with the volume of the background music. Not sure why there are sheepskin rugs on the back of the chairs, the table of six next to us had a photo session with them wrapped round their shoulders and over their heads then left them discarded on the floor when they left! Visited The Refinery St Andrew Square on 2018-04-07

Reply from The Refinery St Andrew Square

Hi there, thank you for sending us your feedback. We are disappointed to hear you did not enjoy your full experience with us. As we are a bar/grill, it can get louder, especially over the weekends however, we do take requests for quieter areas. Our sheepskin rugs are to fit in with our Nordic, cosy theme which a lot of guests enjoy. We do hope to see you again soon. Thanks, The Refinery Team.
by on April 9th, 2018
3

Really enjoyed our visit. Good food, lively atmosphere and the staff were excellent. Visited The Refinery St Andrew Square on 2018-04-07

Reply from The Refinery St Andrew Square

Hi there, thank you for sending us your lovely feedback! Do let us know if you would like to join us again and we can arrange a nice table for you- info@refinerystandrew.co.uk Thanks, The Refinery Team x
by on April 8th, 2018
5

Atmosphere and the drinks were great, and the waiters were lovely, just the food was a let down and I ended up not even finishing 1/3 of my plate. Wouldn’t go back for the food but would definitely return for drinks. Visited The Refinery St Andrew Square on 2018-04-07

Reply from The Refinery St Andrew Square

Hi there, thanks for taking the time to send us your feedback. I am delighted to hear you enjoyed your time with us but disappointed to hear about the food. Can you let us know what was wrong with the food? We would love to hear your feedback to continue to make improvements. Thanks, The Refinery Team x
by on April 8th, 2018
3

Very nice food with excellent service Visited The Refinery St Andrew Square on 2018-04-07

Reply from The Refinery St Andrew Square

Hi there, thank you for sending us your feedback! Do let us know if you would like to join us again and we can arrange a nice table for you- info@refinerystandrew.co.uk Thanks, The Refinery Team x
by on April 8th, 2018
4

I booked an area of the refinery for my aunt's 60th birthday and the whole experience was brilliant. The staff were so warm, friendly and accommodating, each time we went to the bar or asked anything of them they were chatty and nothing was a problem. We booked the table from 1pm and felt so welcome that we were still there at 10pm. They juggled bookings to accommodate our extended stay. We pre ordered some of their food packages and they were excellent value for money. Everyone commented on the quality of the food and the presentation. Thank you so much - we will definitely be back (if you'll have us) hehe! Visited The Refinery St Andrew Square on 2018-04-07

Reply from The Refinery St Andrew Square

Hi there, thank you for taking the time to send us your feedback. I will pass on your comments to our team! We do hope your aunt enjoyed her 60th and we hope to see you back with us again soon! Feel free to contact us directly on info@refinerystandrew.co.uk and we can arrange a nice table. Thanks, The Refinery Team x
by on April 8th, 2018
5

Fantastic lunch with good service. It’s brilliant to have facilities for baby changing and room for prams and high chairs available. Visited The Refinery St Andrew Square on 2018-04-07

Reply from The Refinery St Andrew Square

Hi there, thank you for sending us your lovely feedback! Do let us know if you would like to join us again and we can arrange a nice table for you- info@refinerystandrew.co.uk Thanks, The Refinery Team x
by on April 8th, 2018
5

Great place! Superb service and lovely atmosphere. Very relaxed! Was husband’s 40th and they brought out a little birthday cake, which was so kind! Thanks for making it a great experience! We’ll be back! Visited The Refinery St Andrew Square on 2018-04-06

Reply from The Refinery St Andrew Square

Hi there, thank you for taking the time to send us your feedback. We are glad to hear you enjoyed your time with us! I will pass on your lovely comments and hopefully we will see you again soon. Thanks, The Refinery Team x
by on April 7th, 2018
5

Lovely lunch out. The woman showing customers to their tables was a bit of an 'ice queen', no smiles or niceties (not just to us, we noticed it was the same for most customers) and the other staff were overly timid around her which was uncomfortable. I hope that this was just a one off. That said, our waitress was fantastic, very attentive and friendly. Food was great, good choice on the menu. Visited The Refinery St Andrew Square on 2018-04-06

Reply from The Refinery St Andrew Square

Hi there, thank you for taking the time to send us your feedback. We are glad to hear you enjoyed your time with us! I will pass on your lovely comments and hopefully we will see you again soon. Thanks, The Refinery Team x
by on April 7th, 2018
5

The food was delicious. We both had the bangers and mash, which were divine. We went off-piste on desert and had a scoop of both flavours of sorbet: fabulous. My only criticism is that we felt a little rushed. I booked the table for two hours, but our food was on the table so soon after we ordered and our waitress kept coming by to check if we were ready for desert. It was a Thursday afternoon and there were plenty of free tables. Other than that we had a great time and the music was set lower than in the past, making it easier to talk. Visited The Refinery St Andrew Square on 2018-04-05

Reply from The Refinery St Andrew Square

Hi there, thank you for taking the time to send us your feedback. We are glad to hear you enjoyed your time with us! I will pass on your lovely comments and hopefully we will see you again soon. Thanks, The Refinery Team x
by on April 6th, 2018
4

Friendly staff, good service and lovely atmosphere. Would recommend however a more child friendly burger - it was huge and made with a mixture of meats (I think), rather than just beef. My child was not keen - sorry. Fab that they did gluten free options too. Visited The Refinery St Andrew Square on 2018-04-03

Reply from The Refinery St Andrew Square

Hi there, thank you for taking the time to send us your feedback. Glad to hear you had a nice time with us! I will pass on your comments regarding the burger to our kitchen team. Do let us know if you would like to join us again and we can arrange a nice table for you- info@refinerystandrew.co.uk Thanks, The Refinery Team x
by on April 4th, 2018
5

Excellent friendly and attentive service. Visited The Refinery St Andrew Square on 2018-04-03

Reply from The Refinery St Andrew Square

Hi there, thank you for taking the time to send us your feedback. We are glad to hear you enjoyed your time with us! I will pass on your lovely comments and hopefully we will see you again soon. Thanks, The Refinery Team x
by on April 4th, 2018
5

Very good service, food was fantastic. Visited The Refinery St Andrew Square on 2018-03-30

Reply from The Refinery St Andrew Square

Hi there, thank you for sending us your feedback. We are glad to hear you enjoyed your time with us and do hope to see you again! Feel free to drop us an email on info@refinerystandrew.co.uk and we can organise a nice table for you. Thanks, The Refinery Team x
by on April 3rd, 2018
5

lamb was served onlly warm and over cooked but my husbands fish and chips was nice Visited The Refinery St Andrew Square on 2018-04-01

Reply from The Refinery St Andrew Square

Hi there, thanks for taking the time to send us your feedback. Sorry to hear about the lamb, I will pass this onto our kitchen team as this is not the Drake & Morgan way, Do feel free to send us further feedback on info@refinerystandrew.co.uk Thanks, The Refinery Team.
by on April 3rd, 2018
2

The restaurant was lovely and staff friendly , but food very basic and my husband had lamb and not even mint sauce with the lamb Visited The Refinery St Andrew Square on 2018-03-31

Reply from The Refinery St Andrew Square

Hi there, thank you for sending us your feedback. I am glad you enjoyed your time with us. However, I am disappointed to hear you didn't enjoy the food. Our lamb comes with a salsa instead of mint sauce but mint sauce can be provided on requested. We do hope you will join us again in the near future to try some of our other dishes. Thanks, The Refinery Team.
by on April 2nd, 2018
2

The food was ok but the plates were cold & service was a bit slow. Think I would only go there for drinks as the venue was nice but food a bit disappointing Visited The Refinery St Andrew Square on 2018-03-31

Reply from The Refinery St Andrew Square

Hi there, thanks for sending us your feedback. I am sorry to hear you didn't enjoy your full experience with us. I will pass on your comments regarding the speed of service and plates to our management team. We do hope you will join us again and allow us to display our usual D&M standards. Thanks, The Refinery Team.
by on April 1st, 2018
3

Great service, food was prompt and delicious, throughly good night highly recommend Visited The Refinery St Andrew Square on 2018-03-31

Reply from The Refinery St Andrew Square

Hi there, thank you for taking the time to send us your feedback! I was really happy to see that you enjoyed the views from the restaurant over the square however was disappointed to read that you didn’t enjoy the food. I have passed your comments back to the Head Chef and the Restaurant Manager to review this with the team as this is not the Drake & Morgan way. I do hope that you will give us another chance to show you what we can do and if you contact us directly on info@refinerystandrew.co.uk we will make sure you are well looked after. Thanks, The Refinery Team x
by on April 1st, 2018
5

Nice atmosphere, great service, nice food Visited The Refinery St Andrew Square on 2018-03-30

Reply from The Refinery St Andrew Square

Hi there, thank you for taking the time to send us your feedback! I was really happy to see that you enjoyed the views from the restaurant over the square however was disappointed to read that you didn’t enjoy the food. I have passed your comments back to the Head Chef and the Restaurant Manager to review this with the team as this is not the Drake & Morgan way. I do hope that you will give us another chance to show you what we can do and if you contact us directly on info@refinerystandrew.co.uk we will make sure you are well looked after. Thanks, The Refinery Team x
by on April 1st, 2018
5

Lovely views from the 1st floor however food was very disappointing. Fish pie was mainly all potato with a few bits of salmon, smoked mackerel and some mussels-strange? We didn’t complain at the time as hungry and had already had to get a flat coke replaced, were given malt vinegar instead of balsamic so had to ask again, wrong side was offered... just not greatly be honest! Visited The Refinery St Andrew Square on 2018-03-30

Reply from The Refinery St Andrew Square

Hi there, thank you for taking the time to send us your feedback! I was really happy to see that you enjoyed the views from the restaurant over the square however was disappointed to read that you didn’t enjoy the food. I have passed your comments back to the Head Chef and the Restaurant Manager to review this with the team as this is not the Drake & Morgan way. I do hope that you will give us another chance to show you what we can do and if you contact us directly on info@refinerystandrew.co.uk we will make sure you are well looked after. Thanks, The Refinery Team x
by on April 1st, 2018
2

Good value and nice atmosphere Visited The Refinery St Andrew Square on 2018-03-30

Reply from The Refinery St Andrew Square

Hi there, thank you for sending your feedback! We are glad you enjoyed your time with us and would like to return. We do hope you join us soon! Contact us on info@refinerystandrew.co.uk to book in! Thanks, The Refinery Team x
by on March 31st, 2018
4

Excellent food and service. Not so sure about the dogs though. Found that a bit strange. Other than that an enjoyable experience Visited The Refinery St Andrew Square on 2018-03-30

Reply from The Refinery St Andrew Square

Hi there, thank you for sending your feedback! We are glad you enjoyed your time with us and would like to return. We are dog friendly and do love having dogs at The Refinery so do accommodate guests that decide to bring them along! I do hope you join us again soon! Contact us on info@refinerystandrew.co.uk to book in! Thanks, The Refinery Team x
by on March 31st, 2018
4

Good food - nice vegan options. Spacious - didn't feel on top of other guests. And you took a reservation - definitely a big star for that. Bar bit busy so drinks a touch slow. Otherwise an excellent evening. Visited The Refinery St Andrew Square on 2018-03-30

Reply from The Refinery St Andrew Square

Hi there, thank you for sending your feedback! We are glad you enjoyed your time with us and would like to return. We do hope you join us soon! Contact us on info@refinerystandrew.co.uk to book in! Thanks, The Refinery Team x
by on March 31st, 2018
4

Great food and venue. Staff were lovely too :) Visited The Refinery St Andrew Square on 2018-03-29

Reply from The Refinery St Andrew Square

Hi there, thank you for sending your feedback! We are glad you enjoyed your time with us and would like to return. We do hope you join us soon! Contact us on info@refinerystandrew.co.uk to book in! Thanks, The Refinery Team x
by on March 31st, 2018
5

Warmly greeted on arrival. A very attentive young lady looked after all our requests throughout. First class. Visited The Refinery St Andrew Square on 2018-03-29

Reply from The Refinery St Andrew Square

Hi there, thank you for sending your feedback! We are glad you enjoyed your time with us and would like to return. We do hope you join us soon! Contact us on info@refinerystandrew.co.uk to book in! Thanks, The Refinery Team x
by on March 31st, 2018
5

We had the best time at our Cocktail Masterclass. The Refinery was very accomodating and helpful from the initial planning, through all communications until the time of the event. Our cocktail master Angus was a great instructor and joy to be around. Good vibes and delicious cocktails! Visited The Refinery St Andrew Square on 2018-03-29

Reply from The Refinery St Andrew Square

Hi there, thank you for sending your feedback! We are glad you enjoyed your time with us and that Angus took good care of you during your Mixology class – I will pass your feedback on to him! We do hope you join us soon! Contact us on info@refinerystandrew.co.uk to book in! Thanks, The Refinery Team x
by on March 30th, 2018
5

Absolutely brilliant, had a fabulous time and The Refinery just met every need. Visited The Refinery St Andrew Square on 2018-03-28

Reply from The Refinery St Andrew Square

Hi there, thank you for sending your feedback! We are glad you enjoyed your time with us and would like to return. We do hope you join us soon! Contact us on info@refinerystandrew.co.uk to book in! Thanks, The Refinery Team x
by on March 29th, 2018
5

Excellent meal in good atmosphere. Excellent value for money and served by a lovely young waitress from Rome. Visited The Refinery St Andrew Square on 2018-03-28

Reply from The Refinery St Andrew Square

Hi there, thank you for sending your feedback! We are glad you enjoyed your time with us and would like to return. We do hope you join us soon! Contact us on info@refinerystandrew.co.uk to book in! Thanks, The Refinery Team x
by on March 29th, 2018
4

A most enjoyable experience. Very friendly staff, lovely food and good company. We will definitely be back. Visited The Refinery St Andrew Square on 2018-03-28

Reply from The Refinery St Andrew Square

Hi there, thank you for sending your feedback! We are glad you enjoyed your time with us and would like to return. We do hope you join us soon to try our new spring menu! contact us on info@refinerystandrew.co.uk to book in! Thanks, The Refinery Team x
by on March 29th, 2018
5

Lovely atmosphere - professional staff - nice welcome from lady Visited The Refinery St Andrew Square on 2018-03-28

Reply from The Refinery St Andrew Square

Hi there :) Thank you for such a lovely review- really pleased you had a great time with us! Feel free to drop us an email for your next reservation info@refinerystandrew.co.uk Hope to see you again soon! The Refinery Team x
by on March 29th, 2018
4

perfect atmosphere, amazing food and excellent service. There’s a great choice of drinks to choose from especially if you’re a cocktail fan like myself. Myself and my partner both had fish dishes (not our normal choice) and we both cleared our plates. Loved our mains so much we had to try a dessert. We will definitely be visiting again! Visited The Refinery St Andrew Square on 2018-03-26

Reply from The Refinery St Andrew Square

Hi there, thank you for sending your feedback! We are glad you enjoyed your time with us and would like to return. We do hope you join us soon to try our new spring menu! contact us on info@refinerystandrew.co.uk to book in! Thanks, The Refinery Team x
by on March 27th, 2018
5

The welcome was warm and friendly, organised, service was good and the food was really nice and reasonably priced for what we got. My husbands fish was bigger than the plate! Definitely recommend this place as the view is fabulous looking over St Andrews square. Visited The Refinery St Andrew Square on 2018-03-23

Reply from The Refinery St Andrew Square

Hi there, thank you for sending your feedback! We are glad you enjoyed your time with us and would like to return. We do hope you join us soon to try our new spring menu! contact us on info@refinerystandrew.co.uk to book in! Thanks, The Refinery Team x
by on March 27th, 2018
4

Great food & great atmosphere. However, a food order was forgotten about so she had to wait for it to be cooked whilst everyone else had there’s. Also, found it very rude when getting the bill that one of the waiters was sent by his manager to say they forgot to add the service charge to the bill. Visited The Refinery St Andrew Square on 2018-03-24

Reply from The Refinery St Andrew Square

Hi there, thank you for taking the time to send us your feedback. I was really happy you enjoyed the evening overall but have passed your comments regarding the bill to management to look into. We do hope you join us soon to try our new spring menu! contact us on info@refinerystandrew.co.uk to book in! Thanks, The Refinery Team x
by on March 26th, 2018
3

Great atmosphere. Amazing good. Great tasting cocktails. Fabulous service. Lovely staff. Will definitely be back, Visited The Refinery St Andrew Square on 2018-03-25

Reply from The Refinery St Andrew Square

Hi there, thank you for sending your feedback! We are glad you enjoyed your time with us and would like to return. We do hope you join us soon to try our new spring menu! contact us on info@refinerystandrew.co.uk to book in! Thanks, The Refinery Team x
by on March 26th, 2018
5

Lovely atmospher, great food and first class service from the young man attending our table Visited The Refinery St Andrew Square on 2018-03-25

Reply from The Refinery St Andrew Square

Hi there, thank you for sending your feedback! We are glad you enjoyed your time with us and would like to return. We do hope you join us soon to try our new spring menu! contact us on info@refinerystandrew.co.uk to book in! Thanks, The Refinery Team x
by on March 26th, 2018
5

Fantastic food, drinks, mum for her birthday loved our window seat and loved the birthday cake the staff brought out for her - Great as always - Thank you Visited The Refinery St Andrew Square on 2018-03-24

Reply from The Refinery St Andrew Square

Hi there, thanks for taking the time to send us your feedback. We are delighted to see you enjoyed your time with us celebrating your mums birthday, we do hope you will join us again soon to try our new spring menu! info@refinerystandrew.co.uk to book in :) Thanks, The Refinery Team x
by on March 26th, 2018
5

Very good food and friendly staff Visited The Refinery St Andrew Square on 2018-03-25

Reply from The Refinery St Andrew Square

Hi there, thanks for taking the time to send us your feedback. We are delighted to see you enjoyed your time with us, we do hope you will join us again soon to try our new spring menu! info@refinerystandrew.co.uk to book in :) Thanks, The Refinery Team x
by on March 26th, 2018
5

Beautiful food and excellent customer service Visited The Refinery St Andrew Square on 2018-03-25

Reply from The Refinery St Andrew Square

Hi there, thank you for sending your feedback! We are glad you enjoyed your time with us and would like to return. We do hope you join us soon to try our new spring menu! contact us on info@refinerystandrew.co.uk to book in! Thanks, The Refinery Team x
by on March 26th, 2018
5

The food was amazing and the staff were lovely nothing was a bother.we also called here on way home for a cocktail and some food once again amazing will be back Visited The Refinery St Andrew Square on 2018-03-22

Reply from The Refinery St Andrew Square

Hi there, thank you for sending on your lovely feedback! We do hope you will join us again to try our new spring menu dishes and cocktails! Feel free to contact us on info@refinerystandrew.co.uk Thanks, The Refinery Team x
by on March 25th, 2018
5

Excellent service. Food was absolutely delicious. Highly recommend a visit to the refinery Visited The Refinery St Andrew Square on 2018-03-24

Reply from The Refinery St Andrew Square

Hi there, thank you for sending through your feedback. We are glad to hear you enjoyed your time with us and will join us again! If you would like to book in to try our new spring menu, feel free to drop us an email on info@refinerystandrew.co.uk Thanks, The Refinery Team x
by on March 25th, 2018
5

Lovely atmosphere, great service and tasty food. Visited The Refinery St Andrew Square on 2018-03-24

Reply from The Refinery St Andrew Square

Hi there, thank you for sending on your lovely feedback! We do hope you will join us again to try our new spring menu! Feel free to contact us on info@refinerystandrew.co.uk Thanks, The Refinery Team x
by on March 25th, 2018
5

Good fun, friendly staff, and party atmosphere. A bit too loud for dining out. Food was good but the upgraded chips were disappointing. Visited The Refinery St Andrew Square on 2018-03-23

Reply from The Refinery St Andrew Square

Hi there, thank you for sending us your lovely feedback. We do hope you will join us again, feel free to drop us an email on info@refinerystandrew.co.uk and we can get you booked in! Thanks, The Refinery Team x
by on March 24th, 2018
4

a lively place on a Friday night. We were given a good table upstairs, service from the young waiter was helpful and knowledgeable and we enjoyed the ample food in comfort and peace away from the downstairs buzz. Good value. Visited The Refinery St Andrew Square on 2018-03-23

Reply from The Refinery St Andrew Square

Hi there, thank you for sending us your lovely feedback. We do hope you will join us again, feel free to drop us an email on info@refinerystandrew.co.uk and we can get you booked in! Thanks, The Refinery Team x
by on March 24th, 2018
4

Great service, great food - we have eaten here a few times now and we will defo be back!! Visited The Refinery St Andrew Square on 2018-03-23

Reply from The Refinery St Andrew Square

Hi there, thank you for sending us your lovely feedback. We do hope you will join us again, feel free to drop us an email on info@refinerystandrew.co.uk and we can get you booked in! Thanks, The Refinery Team x
by on March 24th, 2018
5

Outstanding service and lovely venue. I would definitely host future events here and I heard similar feedback from other attendees. Visited The Refinery St Andrew Square on 2018-03-15

Reply from The Refinery St Andrew Square

Hi there, thank you for sending us your lovely feedback. We do hope you will join us again, feel free to drop us an email on info@refinerystandrew.co.uk and we can get you booked in! Thanks, The Refinery Team x
by on March 23rd, 2018
5

The food was good as were the cocktails however at the table next to us was a dog, on a lead but wandering around quite a bit. My friend is terrified of dogs and we would not have come had we know dogs are allowed in the restaurant. It's unhygienic inside where people are eating, outside is fine. I am a dog lover but this was a step too far and it spoiled our day as my friend was on tenderhooks the whole time Visited The Refinery St Andrew Square on 2018-03-22

Reply from The Refinery St Andrew Square

Hi there, thank you for taking the time to send us your feedback. I was sorry to read that you did not enjoy your time with us due to a dog being at the next table. We are a dog friendly venue and this is advertised at the front entrance. We do follow strict food hygiene rules with regards to dogs and this is routinely checked by auditors. We do recommend if you are not happy with the table, especially in a case such as this, that you speak to the hostess so that they can find an alternative table for you. We are more than happy to do this. We do hope you will join us again, feel free to drop us an email on info@refinerystandrew.co.uk and we can get you booked in! Thanks, The Refinery Team x
by on March 23rd, 2018
2

Vegetable curry was uninteresting, unimaginative and very poor value for money.Service was poor. Won't be back. Visited The Refinery St Andrew Square on 2018-03-21

Reply from The Refinery St Andrew Square

Hi there, thank you for taking the time to send us your feedback, I was sorry to hear you did not enjoy your time with us and that you did not enjoy the meal or service. Would you be able to send us some detailed feedback on your evening to info@refinerystandrew.co.uk so our management team can look into this? Thanks, The Refinery Team x
by on March 22nd, 2018
1

Lovely décor, friendly helpful staff. Food was really good and a great range of cocktails. Would certainly go back. Visited The Refinery St Andrew Square on 2018-03-20

Reply from The Refinery St Andrew Square

Hi there, thank you for sending us your lovely feedback. We do hope you will join us again, feel free to drop us an email on info@refinerystandrew.co.uk and we can get you booked in! Thanks, The Refinery Team x
by on March 21st, 2018
4

Staff were very friendly, we had a lovely table right beside the window and the food and cocktails were delicious. Thank you so much, we will definitely be back! Visited The Refinery St Andrew Square on 2018-03-17

Reply from The Refinery St Andrew Square

Hi there, thank you for sending us your lovely feedback. We do hope you will join us again, feel free to drop us an email on info@refinerystandrew.co.uk and we can get you booked in! Thanks, The Refinery Team x
by on March 21st, 2018
5

Staff were very good, but food was mediocre. Was disappointed that we were upstairs where the lighting is very dark. Had intended to have lunch whilst watching the rugby, but no TV screen upstairs - would have therefore preferred a table downstairs. Probably won't rush back in the immediate future. Visited The Refinery St Andrew Square on 2018-03-17

Reply from The Refinery St Andrew Square

Hi there, thank you for taking the time to send us your feedback. I am sorry that you did not enjoy the food during your time with us. I have passed this back to the management team who will be looking into this along with our Head Chef. During the day, the building does tend to be slightly dimmed due to the sun not reaching this side of the building, I am afraid this is something that is unavoidable. We do hope you will join us again, feel free to drop us an email on info@refinerystandrew.co.uk and we can get you booked in! Thanks, The Refinery Team x
by on March 19th, 2018
3

Staff were very very good! Thank you! Visited The Refinery St Andrew Square on 2018-03-17

Reply from The Refinery St Andrew Square

Hi there, thank you for sending us your lovely feedback. We do hope you will join us again, feel free to drop us an email on info@refinerystandrew.co.uk and we can get you booked in! Thanks, The Refinery Team x
by on March 18th, 2018
5

Service bit slow to start with only 2 hours allowed however can't fault the food & friendly staff - had an enjoyable lunch Visited The Refinery St Andrew Square on 2018-03-17

Reply from The Refinery St Andrew Square

Hi there, thank you for sending us your lovely feedback. We do hope you will join us again, feel free to drop us an email on info@refinerystandrew.co.uk and we can get you booked in! Thanks, The Refinery Team x
by on March 18th, 2018
4

Lovely food, rump of lamb cooked to perfection with sampfire and mash. Waiting staff were friendly and fun. Will definitely go back. Visited The Refinery St Andrew Square on 2018-03-15

Reply from The Refinery St Andrew Square

Hi there, thank you for sending us your lovely feedback. We do hope you will join us again, feel free to drop us an email on info@refinerystandrew.co.uk and we can get you booked in! Thanks, The Refinery Team x
by on March 18th, 2018
4

Over priced for what you get. Ordered pornstar, coupette only half full. Visited The Refinery St Andrew Square on 2018-03-16

Reply from The Refinery St Andrew Square

Hi there, thanks for taking the time to send us your feedback. I was disappointed to read that you did not enjoy your time with us. I will pass your feedback onto the bar manager to investigate further, as the specs for the cocktail ensure that the coupe glass it is served in is full. If you do wish to join us again, please contact us on info@refinerystandrew.co.uk Thanks, The Refinery Team.
by on March 17th, 2018
1

Excellent service. Busy but not too noisy at the table. To be picky my burger was slightly on the well done side. Chips delicious as were the starters. Visited The Refinery St Andrew Square on 2018-03-16

Reply from The Refinery St Andrew Square

Hi there, thank you for sending us your lovely feedback. We do hope you will join us again, feel free to drop us an email on info@refinerystandrew.co.uk and we can get you booked in! Thanks, The Refinery Team x
by on March 17th, 2018
5

Service was really good, we are ordered some of the food packages and it was exceptional. Highly recommended. I pre booked online and was dealt with by Sam who gave excellent service. Visited The Refinery St Andrew Square on 2018-03-16

Reply from The Refinery St Andrew Square

Hi there, thank you for sending us your lovely feedback. We do hope you will join us again, feel free to drop us an email on info@refinerystandrew.co.uk and we can get you booked in! Thanks, The Refinery Team x
by on March 17th, 2018
5

After visiting The Refinery Regent's Place London many times, I was very disappointed with the experience offered at St Andrew Square. The waitress was uninterested in us, my water glass had lipstick mark on it and my chicken burger was like a piece of cardboard. I was offered a complimetary drink. I won't be visiting again - which is a shame as the overall decor and ambience is good. Visited The Refinery St Andrew Square on 2018-03-15

Reply from The Refinery St Andrew Square

Hi there, thank you for sending us your feedback. We are disappointed to hear you did not enjoy your full experience with us. I will pass on your comments regarding the food & service to our Restaurant Manager as this is not the Drake & Morgan way. We do hope you will join us again to allow us to show our usual standards. info@refinerystandrew.co.uk Thanks, The Refinery Team.
by on March 17th, 2018
2

Good service. Quite noisy with the music Visited The Refinery St Andrew Square on 2018-03-15

Reply from The Refinery St Andrew Square

Hi there, thank you for sending us your lovely feedback. We do hope you will join us again, feel free to drop us an email on info@refinerystandrew.co.uk and we can get you booked in! Thanks, The Refinery Team x
by on March 16th, 2018
4

The perfect place to welcome clients to our capital city, ideal for informal meetings, catch ups, with a very cool cosmopolitan ambience, thank you! Visited The Refinery St Andrew Square on 2018-03-14

Reply from The Refinery St Andrew Square

Hi there, thank you for sending us your lovely feedback. We do hope you will join us again, feel free to drop us an email on info@refinerystandrew.co.uk and we can get you booked in! Thanks, The Refinery Team x
by on March 15th, 2018
5

Very quick service, maybe too quick. Food was very good and tasty. Visited The Refinery St Andrew Square on 2018-03-09

Reply from The Refinery St Andrew Square

Hi there, thank you for sending us your lovely feedback. We do hope you will join us again, feel free to drop us an email on info@refinerystandrew.co.uk and we can get you booked in! Thanks, The Refinery Team x
by on March 12th, 2018
4

We had a fantastic table overlooking St Andrews Square for Mothers Day Lunch yesterday. Food, drinks and service were all excellent! My mum was delighted! Visited The Refinery St Andrew Square on 2018-03-11

Reply from The Refinery St Andrew Square

Hi there, So pleased you enjoyed mothers day with us :) hope to see you again in the future. Let us know and we can book you in - info@refinerystandrewsquare.co.uk. Thanks, The Refinery Team x
by on March 12th, 2018
5

Great night, excellent food and seevice Visited The Refinery St Andrew Square on 2018-03-10

Reply from The Refinery St Andrew Square

Hi there, thank you for sending us your feedback. We do hope you will join us again soon! info@refinerystandrew.co.uk Thanks, The Refinery Team x
by on March 12th, 2018
5

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