ABBA DISCO NYE PARTY

The ticket holder voluntarily assumes all risks and danger incidental to the event for which the ticket is issued, whether occurring prior, during or after the event. The ticket holder voluntarily agrees that the management, venue, event participants, ticketing platform and all of their respective agents, officers, directors, owners and employers are expressly released by the ticket holder from any claims arising from such causes.
Tickets are issued subject to the rules and regulations of the venue.
Brunch tickets are purchased per table not individually.
Please check your tickets, as mistakes cannot always be rectified.
Occasionally, events are cancelled or postponed by the promoter, team, performer or venue for a variety of reasons. If the event is cancelled, please contact us for information on receiving a refund from the responsible party. If the event was moved or rescheduled, the venue or promoter may set refund limitations. It is your responsibility to ascertain the date and time of any rearranged event.
The promoter or venue reserves the right to cancel customer tickets for no given reason. This does not affect your statutory rights and a full refund will be processed.
You should check whether an event has been cancelled and the date and time of any rearranged event. The Brunch Club will endeavour to notify ticket holders of the cancellation. We cannot guarantee that you will be informed of cancellation before the time of the event
Refunds are processed weekly on a Friday, please allow up to 8 working days for the banks to process the refund.
The booking fee is non-refundable in all circumstances.
If an event is rescheduled due to an ‘Act of God’ and/or Covid restrictions put in place by the local or national government, The Brunch Club obtains the right to offer a rescheduled date. If you decline this, The Brunch Club will offer you company credit to the value of the original purchase. Strictly no refunds.
The promoter or venue are not liable for any additional costs incurred by the ticket holder if an event is rescheduled or cancelled.
Line up and performer changes may occur for multiple reasons like illness or inability to travel as examples, if a performer is unable to be replaced all reasonable action will be taken to fill the gap but there is no cause for compensation or refunds of any kind if a line up change occurs.
Food orders must be correctly submitted on checkout. Your food orders cannot be changed at a later date and your order submission is final. Due to the volume of food orders we can’t adapt, amend or change any meal dishes in advance or on the day.
Catering menu’s can be subject to change due to product availability. Please double check your “My Account” area for food updates or event pages for drink updates.
Bottomless drinks are served during the advertised time and will not be extended for latecomers. It is one glass per person at a time and drinks will be refilled once the glass is empty.
Ticket holders who have an allergy, please select this option on checkout and email your allergy referencing your booking order number to us via: allergies@thebrunchclub.co.uk – this will only be confirmed once the promoter has responded in writing. It is also the ticket holder’s responsibility to communicate any allergies / special dietary requirements with the venue on the day of the event.
Any issues with your food, drinks or service on the day are to be taken up with the venue and food vendor directly. We, the promoter and ticketing agent, are only providing the entertainment. We are not preparing or serving your food or drinks. No compensation will be given by the promoter or ticketing agent for any food, drink or service issues. If you have an issue on the day with food or drinks YOU MUST speak to the venue staff on the day for them to resolve it for you, nothing can be resolved after the event finishes, no compensation or refunds will be made available after the event has finished.
The venue reserves the right to refuse admission and may on occasion have to conduct security searches to ensure the safety of the patrons.
The promoter follows all current UK Covid guidance listed www.gov.uk/coronavirus, the ticket holder agrees that the guidance is subject to change and will be referenced at the point of the event date, not at the point of ticket purchase.
Each of our UK venues have different Covid policies, these vary from no refunds, company credits and full refunds. It is the ticket holders responsibility to email info@thebrunchclub.co.uk prior to purchasing their ticket for the specific venue Covid policy.
Some of our venues are outdoors. Please be aware and check this when booking as your table will be non-refundable and cannot be cancelled due to weather. The promoter holds the right to postpone the event in severe weather, you will be able to use your tickets for the postponement date or receive a credit to use against any future brunch.
If you’re offered a credit for a rescheduled show, you have 14 days to claim this otherwise you forfeit this option and your original tickets will then remain valid for the new date.
Every effort to admit latecomers will be made at a suitable break in the event, but admission cannot always be guaranteed. If admission is granted the ticket holder accepts their bottomless time may be reduced. Strictly no refunds or credits will be provided to latecomers.
We regret that tickets cannot be exchanged or refunded after purchase.
Ticket prices may vary depending on the event – we may introduce discounts or promotions at any stage of the event. This will not affect your statutory rights and you will not be entitled to any backdated partial refunds if you have purchased your tickets before any special offers were introduced.
If this ticket is re-sold or transferred for profit or commercial gain by anyone other than the promoter, venue management, ticketing platform or one of their authorised sub-agents, it will become voidable and the holder may be refused entry to or ejected from the venue.
The venue may operate a No Smoking Policy.
We operate a zero-drug tolerance policy, if you are seen with drugs in the queue, within the venue or show any signs of drug abuse, you will be refused entry and / or asked to leave the premises without a refund for the event.
The promoter, venue management and ticketing platform accept no responsibility for any personal property.
The majority of our events are restricted 18+, please check the event listing for confirmation of this and provide valid identification upon entry.
We reserve the right to remove any guests from the queue or the venue that are not able to produce a valid ID on the day. Those found in breach of this are not entitled to a refund.
Photography and videography will be taken at the event and may be posted on our online platforms by purchasing a ticket you agree for The Brunch Club & it’s Partners to use the material for promotional purposes.
The Brunch Club operates a zero-tolerance policy for any forms of verbal or physical abuse and/or discrimination throughout the event or towards any promoters, venue staff or other guests. The Promoter and the Venue reserve the right to eject any person in contention of this clause without any compensation.
Tickets are purchased per table not individually.
If you have any questions regarding any of our T&C’s / Covid Guidelines please contact us prior to purchasing your ticket via: info@thebrunchclub.co.uk