The Betjeman Arms - Geronimo Inns

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Description

The Betjeman Arms - the last pub before Paris! Housed in an impressive Grade 1 listed building right next to the stunning St Pancras Hotel, this pub is truly unique.

Not only is there a wonderful indoor terrace and bar situated under the great arching roof of the station but also a large outdoor terrace which is a hive of activity during the summer months. The Head Chef cooks up a delicious mix of traditional British favourites and new, contemporary dishes all served up with the freshest ingredients. Wash it all down with a glass of something smooth from the wine list or grab a pint o' ale, cider and beer.

A pub with many faces, The Betjeman Arms comes complete with The Boardroom, The Grand Terrace, The Pantry and The Dining Room all available as events spaces offering fantastic value and superb quality. The variety of high-ceilinged drinking and dining spots combine to offer a bright, airy pub with a rather relaxed sense of grandeur. The stylish Boardroom is fully decked out with contemporary conference facilities and is perfect for professional meetings, sports screenings, canape parties and long lunches. Welcoming the gastronomic gathering, or drinking party, The Betjeman Arms is a pub of all trades. 

What's on

To see all upcoming events view the full event calendar.


Witchcraft & Wizardry Sunday Roast Experience

Witchcraft & Wizardry Sunday Roast Experience

Every Sunday

Calling all Muggles, families and Harry Potter super fans! Join us on Sunday to sample delicious magical dishes...

Info

No Door Charge
No queues normally
Happily Affordable ££
Kings Cross
18
Wheelchair Access, Disabled Toilets
None

Hours

Day Open Close Notes
08:00 23:00
08:00 23:00
08:00 23:00
08:00 23:00
08:00 23:00
08:00 23:00
09:00 22:30

Location

The Betjeman Arms - Geronimo Inns
Unit 53 St Pancras International Station, London, N1C 4QL

Area:
North London

Nearest station:
King's Cross St. Pancras (Tube)
View on Citymapper
View on Google Maps

Menus

Menus

All Day Menu Download
Christmas Package Download
Christmas 2015 Download


This venue serves British, Pub Food and Gastro food.

A word from the chef:
The kitchen offers regularly changing, seasonal menus, which always go down a treat. Think popular British favourites, freshly prepared to perfection and delivered with passion, whatever the occasion. Try the cured and roasted sea trout at £14.50 or the lamb mixed grill with kofta and cutlet at £17.95.

Private Hire

Name Type Capacity
Seated
Capacity
Standing
Cost Min spend
Midweek*
Min spend
Weekend*
The Green Room - Private Private Room 12 20 £50ph
Grand Terrace Outdoor Space 50 100 £2000 - £3000
Dining Room Private Room 35 - 60 45 - 100 up to £3000
Pantry Private Room 35 50 £1500
* The minimum spends are a guideline only and vary according to the day and time of the year.

(340 reviews) Show all Show fewer



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Excellent service, good variety of food and an excellent selection of wine. Would have been 5 stars but for the wine priced a little high. Visited The Betjeman Arms - Geronimo Inns on 2018-05-24
by on May 25th, 2018
4

Very good food, lovely environment and friendly waiter! Visited The Betjeman Arms - Geronimo Inns on 2018-05-17
by on May 22nd, 2018
5

My meal was fine and so was one friend's, but my other friend got only a bowl full of rocket , a few meagre strips of asparagus and a few cots of cheese priced at £14. It was put right after she complained and was given a different main course free of charge . The waitress was excellent. Visited The Betjeman Arms - Geronimo Inns on 2018-05-15
by on May 16th, 2018
3

Excellent service, delightful surroundings and tasty food. Perfect for early supper before event at British Library. Visited The Betjeman Arms - Geronimo Inns on 2018-05-12

Reply from The Betjeman Arms - Geronimo Inns

Hey, Thanks so much for the 5 Star review and positive feedback. We're so glad you like our new Pub Classics Menus and were delighted by our charming surroundings. See you again soon. Lee Sales Manager
by on May 14th, 2018
5

Great service and food. Good ambience too Visited The Betjeman Arms - Geronimo Inns on 2018-05-13

Reply from The Betjeman Arms - Geronimo Inns

Hey, Many thanks for the 5 Star review. We're really glad you enjoyed your visit, our new Pub Classics Menus and like our charming atmosphere just as much as we do. See you again soon. Lee Sales Manager
by on May 14th, 2018
5

Great service and excellent food Visited The Betjeman Arms - Geronimo Inns on 2018-05-11

Reply from The Betjeman Arms - Geronimo Inns

Hey, Thanks so much for your 5 Star review. We're really glad you like our elegant new look and enjoyed our new Pub Classic Menus. See you again soon. Lee Sales Manager
by on May 12th, 2018
5

Lunched with friends. Perfect place to meet up. Service excellent (including having reserved the restaurant table we had requested!). No hassle - we were left to chat. Good food, nice wine. Reasonable prices. Visited The Betjeman Arms - Geronimo Inns on 2018-05-10

Reply from The Betjeman Arms - Geronimo Inns

Hey, Many thanks for your 5 Star review. We're really glad you and your friends enjoyed our new Pub Classics Menus over a glass of wine and that you think our service is as excellent as we do. Next time you might like the Quercus or our Whispering Angel rose. See you again soon. Lee Sales Manager
by on May 11th, 2018
5

We booked The Study to hold our meeting. The food was great and the service excellent. The room was a little small for the 12 meeting participants. Visited The Betjeman Arms - Geronimo Inns on 2018-05-05

Reply from The Betjeman Arms - Geronimo Inns

Hey, Thank you for your review and positive feedback. The Study has seating capacity for up to 12 guests boardroom style or up to 16 guests standing. Next time you may like The Parlour. See you again soon. Lee Sales Manager
by on May 8th, 2018
4

Our waiter was very attentive and looked after us really well I would be happy to return and to recommend to my friends Visited The Betjeman Arms - Geronimo Inns on 2018-05-05

Reply from The Betjeman Arms - Geronimo Inns

Hey, Thank you so much for your 5 Star review and positive feedback. We're really glad you enjoyed your recent experience and that you think our waiter and service staff are as charming as we do. See you again soon. Lee Sales Manager
by on May 7th, 2018
5

Lovely location, really nice wines & drinks and all chilled! Only down side the platters were overpriced, although what was on them was good, for 16.50 it was frugal! Bar staff very friendly and helpful! Visited The Betjeman Arms - Geronimo Inns on 2018-05-03

Reply from The Betjeman Arms - Geronimo Inns

Hey, Many thanks for the review and your positive feedback. We're glad you enjoyed your visit and love our location and selection of wines as much as we do. I'll be sure to pass on your kind comments to our bar team. See you again soon. Lee Sales Manager
by on May 4th, 2018
4

enquired several times and very clearly that the primary purpose was to watch an event on BT sport, and secondary dinner. Confirmed that was available but in a room used also for dinner, i confirmed that was fine. Turned up and was placed in a seperate dining area, the hostess did helpfully try and move others to accomodate us in the right area, but then said the screen would not be tuned on and they didnt have BT Sport anyway!! Why didnt the manager, Lee, say that on the several times i asked the question. I am fairly easy going but i was incensed by the overall incompetance despite my clear communications. Myself and the two friends have been meeting at the Betjemans regularly for the past 12 years. This could well have been our last visit. Visited The Betjeman Arms - Geronimo Inns on 2018-05-02

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you so much for your feedback. I am new to the business and would like to extend my apologies. This was purely a miscommunication and human error in house on our side re: Champions League football games. We would only be able to show the final Champion's League matches which are shown on BBC and since your review I have been advised that owing to us being located within a Grade I listed building we are not permitted to show BT Sport / Sky owing to installation restrictions. I was sad to hear of your inconvenience on this occasion but happy that my service colleagues tried to assist and offer help of finding an alternative pub for you and your friend. As a gesture of goodwill and an apology, I would like to invite you back for a drink on us. Best Wishes, Lee Sales Manager
by on May 3rd, 2018
1

The service, food and environment were all excellent Visited The Betjeman Arms - Geronimo Inns on 2018-04-27

Reply from The Betjeman Arms - Geronimo Inns

Hey, Many thanks for the 5 Star review. We're glad you enjoyed soaking up our heritage features and our new Pub Classics Menus. See you again soon. Lee Sales Manager
by on April 29th, 2018
5

First Class! Food very good, service great, wonderful experience! Jim .C. Visited The Betjeman Arms - Geronimo Inns on 2018-04-26

Reply from The Betjeman Arms - Geronimo Inns

Hey Jim, Thanks for your great review and positive feedback. We're really glad you enjoyed your experience and think our pub and dining rooms are as wonderful as we do. See you again soon. Lee Sales Manager
by on April 27th, 2018
5

Opportunity for nine people from diverse directions to meet up for a rare breakfast together. Good food, pleasant srroundings, friendly and helpful staff. Not the first visit and probably not the last. Thank you. Visited The Betjeman Arms - Geronimo Inns on 2018-04-24

Reply from The Betjeman Arms - Geronimo Inns

Hey, Thank you for your lovely review. It is always nice to receive positive feedback, especially from our loyal guests. We're glad you enjoyed our new Pub Classics Menu whilst soaking up the heritage features. See you again soon. Lee Sales Manager
by on April 25th, 2018
5

Firstly,I must thank the entire team for looking after my 40 customers on 23/4/18.The food was awesome and the drinks came out cold and promptly.I will certainly use The Betjeman Arms again for my personal/work .events.The best bar in Kings Cross. Visited The Betjeman Arms - Geronimo Inns on 2018-04-23

Reply from The Betjeman Arms - Geronimo Inns

Hey, Thanks so much for your lovely review. We're glad you and your guests enjoyed our Pub Classics and that our team met and exceeded your expectations. See you again soon. Lee Sales Manager
by on April 24th, 2018
5

Staff were helpful but food was not as good as expected, service could have been quicker Visited The Betjeman Arms - Geronimo Inns on 2018-04-20

Reply from The Betjeman Arms - Geronimo Inns

Hey, Thank you for your review and feedback. We're sad on this occasion that we did not meet and exceed your expectations. I'll be sure to pass your comments onto the team. Lee Sales Manager
by on April 23rd, 2018
3

Excellent service, great food and lovely atmosphere. Would definitely recommend. Visited The Betjeman Arms - Geronimo Inns on 2018-04-21

Reply from The Betjeman Arms - Geronimo Inns

Hey, Many thanks for your lovely review and great feedback. We're really glad you enjoyed your recent visit and our new Pub Classics Menu. See you again soon. Lee Sales Manager
by on April 23rd, 2018
5

Good service and food. Been before and will go again. Visited The Betjeman Arms - Geronimo Inns on 2018-04-13

Reply from The Betjeman Arms - Geronimo Inns

Hey Thank you so much for the review, having just completed our brand new refurb it's great to get such positive feedback from our loyal customers. See you again soon Lee Sales Manager
by on April 16th, 2018
5

nice atmosphere, good service, good food and would happily rebook. Visited The Betjeman Arms - Geronimo Inns on 2018-04-13

Reply from The Betjeman Arms - Geronimo Inns

Hey, Thank you so much for your review. We are glad you enjoyed your experience and look forward to seeing you again soon. Lee Sales Manager
by on April 14th, 2018
4

We received a warm welcome and excellent service throughout the evening - loved the refurbishment and The Study the perfect place for our get together. Thank you Visited The Betjeman Arms - Geronimo Inns on 2018-04-12

Reply from The Betjeman Arms - Geronimo Inns

Hey, Thank you so much for your review. We're glad you had a great evening and think that our elegant transformation is as wonderful as we do. We look forward to seeing you again soon. Lee Sales Manager
by on April 14th, 2018
5

It was exceptional. I'm just a bit confused about the billing - I paid a deposit of GBP50 - I was charged GBP108 - I assume the balance will be deducted? Visited The Betjeman Arms - Geronimo Inns on 2018-04-13

Reply from The Betjeman Arms - Geronimo Inns

Hey, Thank you so much for your review and positive feedback. Please give us a call on: 020 7923 5440 or email: baevents@geronimo-inns.co.uk and we'll happily assist. Lee Sales Manager
by on April 14th, 2018
5

Used the study meeting room for an all day business meeting. The room was nicely decorated. The TV did not work, there were no flip charts and staff kept on entering the room then realised it was occupied and left (with no apologies for interruption). There were no refreshments offered after lunch and a service charge of £22 applied over and above the day rate cost which was not advised before the booking. I have been at this venue twice before as a guest but as an organiser I would not return as the team clearly were unprepared for the service they appear to offer. Book this venue with caution! Visited The Betjeman Arms - Geronimo Inns on 2018-04-10

Reply from The Betjeman Arms - Geronimo Inns

Hey, My name is Catherine and I'm the General Manager for The Betjeman Arms. I was sad to hear of your review and apologise about your experience. I'm glad that you managed to speak with my Sales Manager Lee. We hope to see you again soon. Catherine
by on April 11th, 2018
2

The calves liver was generously-portioned and very tender. Lovely waitress, and blissfully quiet dining room. We really enjoyed our visit. Thank you. Visited The Betjeman Arms - Geronimo Inns on 2018-04-07

Reply from The Betjeman Arms - Geronimo Inns

Hey, Many thanks for your review, we're so glad you enjoyed our new Pub Classics Menu whilst soaking up the atmosphere and our heritage features in The Laureate Dining Room. See you again soon. Lee Sales Manager
by on April 8th, 2018
4

Such great staff! They made the evening. Many thanks for helping us have a fab time. Visited The Betjeman Arms - Geronimo Inns on 2018-03-23

Reply from The Betjeman Arms - Geronimo Inns

Thank you for your lovely review We hope to see you again soon Best wishes Catherine General Manager
by on March 24th, 2018
5

Nice atmosphere, good service, lovely food Visited The Betjeman Arms - Geronimo Inns on 2018-03-11

Reply from The Betjeman Arms - Geronimo Inns

Thank you forthe 5* review! We hope to see you again soon Best Wishes Catherine General Manager
by on March 13th, 2018
5

Excellent service, fantastic food and a great pub. All round brilliant and we had a wonderful, noisy delicious lunch that lasted all afternoon. Thank you. Our first choice for our next family lunch in London, no question. Ten out of ten. Visited The Betjeman Arms - Geronimo Inns on 2018-03-11

Reply from The Betjeman Arms - Geronimo Inns

Thanks you for your lovely review :) We are in the middle of a full refurbishment at present so hope you will come back and see the new improved pub once we re open Best wishes Catherine General Manager
by on March 12th, 2018
5

The food, service and hospitality are all great. It's the second time we have hired a private room there (The Green Room) - when we went at Christmas it looked lovely, but it was looking very tatty on Thursday. It could really do with a freshen up coat of paint, and having the spare furniture removed, it looks like a bit of a dumping ground at the moment. However, this didn't detract from our enjoyment. If the ambience of the room was nicer this would easily be a 5 star review as everything else was great. Visited The Betjeman Arms - Geronimo Inns on 2018-03-08

Reply from The Betjeman Arms - Geronimo Inns

Hi Thank you fro taking the time to leave us a review. You will be pleased to know that as of tomorrow the whole pub is under going a full refurbishment :) We hope you will re book when we re open the on the 6th of April. The pub will be part open for the next few weeks We hope to see you again soon Best wishes Catherine General manager
by on March 10th, 2018
4

We had eaten there before and it was lovely so we decided to go back to have the same thing and it didn't disappoint! Lovely food and good service 🙂 Visited The Betjeman Arms - Geronimo Inns on 2018-03-03

Reply from The Betjeman Arms - Geronimo Inns

Thanks for the 5* review :) We hope to see you again soon Best wishes Catherine General Manager
by on March 9th, 2018
5

Excellent meal and very friendly and courteous staff. Visited The Betjeman Arms - Geronimo Inns on 2018-03-07

Reply from The Betjeman Arms - Geronimo Inns

Thanks for the great review We hope to see you again soon Best wishes Catherine General manager
by on March 8th, 2018
5

Fine scran, grand wine but the best element was the staff. That lady was a credit to you Visited The Betjeman Arms - Geronimo Inns on 2018-03-07

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your kind words :) It means a lot to all of us at the pub Best wishes Catherine General manager
by on March 8th, 2018
5

Service was excellent, food was really good but one meal was cold which is never cool. didn't complain though as we were hungry and it was the mushrooms on toast. Visited The Betjeman Arms - Geronimo Inns on 2018-03-04

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your review. im sorry you found your starter to be cold, i wish you had told us as we would have changed it for you straight away. We hope to see you again soon Best wishes Catherine General Manager
by on March 5th, 2018
3

Good food, good service handy for the train. Visited The Betjeman Arms - Geronimo Inns on 2018-03-01

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your review We hope to see you again soon Best wishes Catherine General Manager
by on March 2nd, 2018
4

Lovely food, great venue. after-lunch coffees were cold. Visited The Betjeman Arms - Geronimo Inns on 2018-02-28

Reply from The Betjeman Arms - Geronimo Inns

Hi, Im sorry to hear your coffee's were cold. Please email me directly on thebetjemanarms@geronimo-inns.co.uk and i will arrange for complimentary coffee on your next visit Best wishes Catherine General Manager
by on March 1st, 2018
3

Absolutely amazing night. All the staff were attentive and really lovely and I genuinely couldn't have asked for more. Food was also delicious. Special shout out to Sophie who was brilliant. <3 Visited The Betjeman Arms - Geronimo Inns on 2018-02-28

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your great review. i have shared you kind words with sophie, she was really pleased to hear you enjoyed your evening :) We hope to see you again soon Best wishes Catherine General Manager
by on March 1st, 2018
5

Excellent space for a meeting with friendly helpful staff, outstanding service Visited The Betjeman Arms - Geronimo Inns on 2018-02-27

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your great review! We hope to see you again soon Best wishes Catherine General Manager
by on February 28th, 2018
5

waiter David was very pleasant and very helpful. The food was great and we all enjoyed it very much. We had the green room and it was very nice in there. Would definitely come again. Thank you Visited The Betjeman Arms - Geronimo Inns on 2018-02-27

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your kind words. i have passed your feedback on to Davide who was really happy :) We hope to see you again soon Best Wishes Catherine General Manager
by on February 28th, 2018
5

The little step from the seating area in the bar to the bar itself is dangerous. Two of my party tripped over it and that was before they had any alcohol! The floor should be level or the step clearly marked with a brightly coloured strip/lights as it is a HAZARD. On the journey home one of my party discovered that she had actually broken a bone in her foot. Steps don't have to be big to cause damage. Visited The Betjeman Arms - Geronimo Inns on 2018-02-15

Reply from The Betjeman Arms - Geronimo Inns

Hi, Im sorry to hear about your friend would you mind email me some more details over this on thebetjemanarms@geronimo-inns.co.uk. so that i can look in to the matter further? Best wishes Catherine General Manager
by on February 28th, 2018
4

Great location and excellent staff/table service. Toilets could have done with a good clean though! Visited The Betjeman Arms - Geronimo Inns on 2018-02-24

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your feedback i have addressed your issues with the toilets with our cleaners and the management team. We hope to see you again soon Best wishes Catherine General Manager
by on February 25th, 2018
3

As usual, great food and Dimi's service was brilliant! But - very minor niggle - every single time I book online I ask for a table near the window, and every single time it's ignored... Not exactly a huge problem, and our lovely waitress sorted it, but... Visited The Betjeman Arms - Geronimo Inns on 2018-02-24

Reply from The Betjeman Arms - Geronimo Inns

Hi, Sorry about this. Really happy to hear that Dimi looked after you We hope to see you again soon Best wishes Catherine General Manager
by on February 25th, 2018
4

Food was good hot and fresh, served efficiently and within good time. Service excellent. Visited The Betjeman Arms - Geronimo Inns on 2018-02-22

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thanks for the great review :) We hope to see you again soon Best wishes Catherine General Manager
by on February 23rd, 2018
4

Food and beer was excellent, could have doe with a table a bit more quiet (in the dining area next door?) to continue our business chat. Visited The Betjeman Arms - Geronimo Inns on 2018-02-19

Reply from The Betjeman Arms - Geronimo Inns

Hi, Im sorry you found the room you were in slightly noisy If you book on line please request a quiet table and we will do our best to arrange a quiet table for you on your next visit We hope to see you again soon Best wishes Catherine General Manager
by on February 21st, 2018
4

Beautiful surroundings, terrible service. Had a reservation for breakfast, on arrival was told to just find a seat which we did. The bar itself is in a beautiful unit and there was lots of gorgeous decor to detract from the average service we received. The bar was practically empty when we arrived but it still took a while for anyone to come take our order (for reference:we had a conversation, caught up, and my husband went to the bathroom and back before anyone came over). The waitress just stared at us with a notepad-in every restaurant I’ve ever run it’s customary to actually ask as customer what they would like- we asked if it would be at all possible to have the scrambled eggs on toast done as poached eggs on toast instead and were told no. However she did then say yes but she would have to charge us for eggs florentine (around £4 extra) now I’m sorry but how on earth does it cost £4 to poach an egg rather than scramble it?! This probably wouldn’t have been that big a deal tbh if she’d been slightly more accommodating-or in fact less distracted by her phone ringing in her pocket, which she actually took the time to say “oh that’s my phone”! I usually give a lot of leeway with service, and as I mentioned I have spent years running restaurants and training wait staff, but if I witnessed the lack of service in one of my own that I did in yours I’d be apoplectic. Visited The Betjeman Arms - Geronimo Inns on 2018-02-19

Reply from The Betjeman Arms - Geronimo Inns

Hi, Im terrible sorry to hear about your recent visit. Would you be kind enough to email me directly with a few more details on your visit as i would like to look into the matter further as this is not the service i pride myself on and it is disappointing to hear how you were treated. I would love to invite you back again to show you that your experience was a one off. My Email is thebetjemanarms@geronimo-inns.co.uk Best wishes Catherine General manager
by on February 20th, 2018
2

Visited The Betjeman Arms - Geronimo Inns on 2018-01-24

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thanks for the great review :) We hope to see you again soon Best wishes Catherine General Manager
by on February 20th, 2018
5

Excellent, but slow to get the bill. Visited The Betjeman Arms - Geronimo Inns on 2018-02-17

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your review. Sorry it took a while for your bill to be delivered i have picked this up with the team We hope to see you again soon Best wishes Catherine General Manager
by on February 18th, 2018
4

Excellent food and service as usual! Visited The Betjeman Arms - Geronimo Inns on 2018-02-16

Reply from The Betjeman Arms - Geronimo Inns

Thanks for the 5* review :) We hope to see you again soon Best Wishes Catherine General Manager
by on February 17th, 2018
5

Always a great atmosphere and great food. Visited The Betjeman Arms - Geronimo Inns on 2018-02-16

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your review. It great to hear you enjoyed your visit We hope to see you again soon Best wishes Catherine General manager
by on February 17th, 2018
4

Lovely staff who delivered a great service and the food was very tasty. Visited The Betjeman Arms - Geronimo Inns on 2018-02-15

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your lovely words about the team :) We hope to see you again soon Best wishes Catherine General Manager
by on February 16th, 2018
5

Pleasant experience with good food and excellent service Visited The Betjeman Arms - Geronimo Inns on 2018-02-13

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your review. We hope to see you again soon Best Wishes Catherine General Manager
by on February 14th, 2018
4

Food was lovely Staff were friendly and helpful Toilets smelt of urine Visited The Betjeman Arms - Geronimo Inns on 2018-02-10

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your kind comments about the Staff. Apologies for the smell in the toilets. I have passed your feedback on to our cleaners . We hope to see you again soon Best wishes Catherine General Manager
by on February 12th, 2018
4

Visited The Betjeman Arms - Geronimo Inns on 2018-02-11

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for the 5* review Best Wishes Catherine General Manager
by on February 12th, 2018
5

Great food, good service,and reasonably priced. Visited The Betjeman Arms - Geronimo Inns on 2018-02-09

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your great review :) We hope to see you again soon Best wishes Catherine General Manager
by on February 10th, 2018
5

We chose to dine here because we were coming from all points of the compass and the location is very accessible. As a large group we were given a private dining room and looking after attentively by the staff. The food was great, there was drink to suit everyone and the ambience suited our gathering well. The only minor grumble is that a couple of items from the menu were unavailable but the alternatives were fine. We would happily choose The Betjeman Arms again. Visited The Betjeman Arms - Geronimo Inns on 2018-02-07

Reply from The Betjeman Arms - Geronimo Inns

Thank you for your lovely review. We are so happy you enjoyed your visit with us and we hope to see you again soon Best Wishes Catherine General Manager
by on February 8th, 2018
5

Visited The Betjeman Arms - Geronimo Inns on 2018-02-06

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for taking the time to give us feed back Best wishes Catherine General Manager
by on February 7th, 2018
4

Friendly service, good food and all reasonably priced. Wine list extensive but unfortunately you ran out of chilled rose our party was drinking and the alternative was nowhere near as good - otherwise it would have been 5 stars. Visited The Betjeman Arms - Geronimo Inns on 2018-02-03

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your feed back and sorry for the shortage of chilled rose. We home to see you again soon Best wishes Catherine General Manager
by on February 5th, 2018
4

excellent space for meeting and great service Visited The Betjeman Arms - Geronimo Inns on 2018-01-30

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your great feed back. We hope to see you again soon Best Wishes Catherine General Manager
by on January 31st, 2018
5

A nice bar to have a drink at in the impressive St Pancras station. Reserving an area was easy and the staff were friendly and accommodating, The one downside was the price of the beer - I nearly fell over when the bill for 3 pints came - and that was before I drank them. Visited The Betjeman Arms - Geronimo Inns on 2018-01-25

Reply from The Betjeman Arms - Geronimo Inns

Hi, We are pleased you like the pub. We offer a wide range of Draught beers some more premium than others ,we do our best to keep in line with our competitors . We hope you will visit us again soon. If you Download our Youngs OnTap app you will be able to enjoy a beer on us on your next visit. Best Wishes Catherine General Manager
by on January 29th, 2018
4

I booked well in advance for 12 people....when I arrived no-one was aware of this. We were lead to tables that were reserved by others.....eventually I got a phone call whilst in the bar asking if I was coming......really poor organisation. We did have a private room and eventually had a good time....but the place is really pricey and badly organised. Visited The Betjeman Arms - Geronimo Inns on 2018-01-27

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for taking the time to leave us feedback. I'm sorry you found your experience dis-organised. I have looked in to the matter with my management team . Best wishes Catherine General Manager
by on January 29th, 2018
3

Tasty food, pleasant atmosphere and extremely helpful waitress. Thank you Visited The Betjeman Arms - Geronimo Inns on 2018-01-24

Reply from The Betjeman Arms - Geronimo Inns

Thank you for your review. WE hope to see you agan soon Best Wishes Catherine General Manager
by on January 26th, 2018
4

good solid gastro pub menu. reasonably priced and delicious. I had the duck and sticky toffee pudding and I'd happily eat it all again. good service quick l, around but not in your face. Visited The Betjeman Arms - Geronimo Inns on 2018-01-24

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thanks for the great review. we hope to see you again soon Best Wishes Catherine General Manager
by on January 25th, 2018
5

Thank you for hosting my leaving party!!! Great food and drinks as always and top service and security. See you soon!!! Visited The Betjeman Arms - Geronimo Inns on 2018-01-12

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your ;lovely review. All the best Catherine General Manager
by on January 13th, 2018
5

food was delicious, waitress friendly. Visited The Betjeman Arms - Geronimo Inns on 2018-01-12

Reply from The Betjeman Arms - Geronimo Inns

Thank you We hope to see you again soon Best wishes Catherine General Manager
by on January 13th, 2018
4

Service was a bit haphazard although we were a party of 4 and only one other group of 5 in the room. Main issue is that although a lovely room it was very cold, uncomfortably so for our two elderly guests who we had taken there for lunch. Visited The Betjeman Arms - Geronimo Inns on 2017-12-27

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for taking the time to share your feedback with us. We have been having issues with our heating over the last few weeks and have contractors out daily trying to resolve the issue. Please accept my apologies for the temperature spoiling your recent visit. Best Wishes Catherine General Manager
by on January 2nd, 2018
2

Had our Christmas Dinner at the restaurant on 21 December and can honestly say that it was well worth the effort and the price! Excellent food and service plus the atmosphere was very festive. Our group was not rushed and stayed on longer than the 3 hours allocated without any fuss! Well done The Betjeman Arms! Visited The Betjeman Arms - Geronimo Inns on 2017-12-21

Reply from The Betjeman Arms - Geronimo Inns

Happy New Year. Thank you for your lovely feedback We hope to see you again soon Best Wishes Catherine General Manager
by on December 28th, 2017
5

Great food and service as always Visited The Betjeman Arms - Geronimo Inns on 2017-12-22

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for the 5* review Have a great Christmas and New Year Best Wishes Catherine General Manager
by on December 23rd, 2017
5

Fine food and excellent service as always. The only disappointment was the disappearance of the Haggis Pakoras from the menu. Visited The Betjeman Arms - Geronimo Inns on 2017-12-21

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your 5* review :) Sorry about the Haggis Pakoras will put a request in to the chef for you. Have a great Christmas and we hope to see you in 2018 Best wishes Catherine General Manager
by on December 22nd, 2017
5

A very fine festive meal, only let down by veg that wasn’t all that hot... Will most definitely come back again regardless..... Thanks to Jodie for all her help Visited The Betjeman Arms - Geronimo Inns on 2017-12-20

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your feedback. Sorry about the veg not being very hot. I have passed your feedback to the Head Chef. Have a great Christmas and we hope to see you in 2018 Best Wishes Catherine General Manager
by on December 21st, 2017
4

Love the food and the staff are great too! Visited The Betjeman Arms - Geronimo Inns on 2017-12-20

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your 5* review :) Have a great Christmas and we hope to see you in 2018 Best Wishes Catherine General Manager
by on December 21st, 2017
5

This was our fourth Christmas lunch at The Betjeman Arms and again a great experience. We enjoy using The Green Room which is the private dining room, the service is still attentive and the Christmas food this year was superb - no doubt we will be back next Christmas! Visited The Betjeman Arms - Geronimo Inns on 2017-12-19

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your lovely review :) Have a great Christmas and we hope to see you in 2018 Best Wishes Catherine General Manager
by on December 21st, 2017
5

End of term night out, fab place, great food but service was far too slow. Lovely staff but not proactive enough. Food came out quickly it was just slow getting our drinks to our table. You would order a bottle and then wait ages for it to come, there seemed a lot of faffing between us ordering a bottle and it actually making it to our table. We still had fun though and would go back. Visited The Betjeman Arms - Geronimo Inns on 2017-12-15

Reply from The Betjeman Arms - Geronimo Inns

Hi, thank you for taking the time to give us feed back on your latest visit. Im sorry you found some issues with the service you received. I have picked this up with the team to get a better understanding on what happened. Have a great Christmas and we hope to see you in 2018 Best wishes Catherine General Manager
by on December 20th, 2017
3

Excellent service, responsive when we had a problem, nothing seemed too much trouble. Sadly, the Christmas meals themselves looked tired and unappetising. The presentation on the plates was disappointing. Looked like school dinners instead of restaurant meals. In every other respect - especially the price of the food - very good. Visited The Betjeman Arms - Geronimo Inns on 2017-12-18

Reply from The Betjeman Arms - Geronimo Inns

Thank you for your lovely comments on the guys who looked after you. Im sorry you found your meals disappointing. I have picked this up with my head chef. Have a lovely Christmas and New Year Best Wishes Catherine General Manager
by on December 20th, 2017
4

Friendly service, promptly served and food very good Visited The Betjeman Arms - Geronimo Inns on 2017-12-17

Reply from The Betjeman Arms - Geronimo Inns

Thank you Have a good Christmas and New year Best Wishes Catherine General manager
by on December 18th, 2017
5

The food was great and the staff was very helpful and meet all our needs. The only negative comments that we have, was when we arrived there wasn't enough seating for two of our colleagues, so it was a bit tight. And three of the desserts had an after taste of garlic or onion, the chef must of used a knife or spoon that they used for garlic. Visited The Betjeman Arms - Geronimo Inns on 2017-12-14

Reply from The Betjeman Arms - Geronimo Inns

Thank you for your lovely feedback. I have shared it with the team Sorry about the garlic aftertaste not sure what happened there but have spoken to the chefs to ensure it doesn't happen again. Have a great Christmas and New year Best Wishes Catherine General Manager
by on December 18th, 2017
5

Quality of food and service was good, particularly the vegetarian options which I don't normally contemplate! Visited The Betjeman Arms - Geronimo Inns on 2017-12-14

Reply from The Betjeman Arms - Geronimo Inns

Thank you for your feed back Have a great Christmas and New Year Best wishes Catherine General manager
by on December 16th, 2017
4

Great Service and very prompt considering it was very busy with tables and Christmas parties. Well done Visited The Betjeman Arms - Geronimo Inns on 2017-12-14

Reply from The Betjeman Arms - Geronimo Inns

Thank you for the lovely feed back i have passed it onto the team Have a great Christmas and New Year Best Wishes Catherine General Manager
by on December 15th, 2017
5

Staff very pleasant is the positive. However, pudding portions small, turkey dry and roast potatoes burnt. No coffee included in set meal - which given price felt was mean spirited at Christmas. Visited The Betjeman Arms - Geronimo Inns on 2017-12-14

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for taking the time to share your feed back with me. Could i ask that you email me directly with some more details on your visit so that i can look in to the matter further? thebetjemanarms@geronimo-inns.co.uk Best Wishes Catherine General Manager
by on December 15th, 2017
2

Staff in the dining room were very attentive and obliging. Food arrived within an adequate period and was of a very good standard. Visited The Betjeman Arms - Geronimo Inns on 2017-12-10

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your review. We are pleased you enjoyed your visit Have a good Christmas and we hope to see you again soon Best wishes Catherine General Manager
by on December 13th, 2017
4

Everything was as good as ever. Good service and excellent food. Visited The Betjeman Arms - Geronimo Inns on 2017-12-11

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for the 5* star review I will share your feed back with the team and the chefs :) Have a great christmas and we hope to see you again soon Best wishes Catherine
by on December 13th, 2017
5

We were a table of 9 for lunch Room was very draughty so we had to keep our coats on but to be fair it was one of the coldest days of the year Food was ok for pub fare although the fish finger sandwiches were very good Staff were hard working and very helpful Visited The Betjeman Arms - Geronimo Inns on 2017-12-11

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for taking the time to share your feedback with us. Im sorry you ended up keeping your coats on due to the temperature in the bar. We have been having some heating issues and have engineers at the pub daily trying to sort the problem. Have a Great Christmas and We hope to see you again soon Best wishes Catherine
by on December 12th, 2017
3

We were in a party of 5. Opted for the Christmas menu. Food was delicious. Everyone had a good time. Visited The Betjeman Arms - Geronimo Inns on 2017-12-09

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your review. Really please you enjoyed your christmas meal with us. Have a great Christmas and we hope to see you again soon Best Wishes Catherine General Manager
by on December 10th, 2017
4

My friends and I thoroughly enjoyed 'traditional' our meal, as we have done on previous visits. We like the pleasant ambience and the care and attention paid to us by the charming staff, which makes us feel quite special. I have recommended you to other friends and had good feedback from them. We look forward to our next visit. Visited The Betjeman Arms - Geronimo Inns on 2017-12-07

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your lovely review. It makes me very proud of the team when we get such kind words about them :) Have a great Christmas and we hope to see you again in 2018 Best wishes Catherine General Manager
by on December 9th, 2017
5

Very comfortable dining room. Excellent staff. Thought the menu was dull, though the food was well prepared. Visited The Betjeman Arms - Geronimo Inns on 2017-12-07

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your review. We pleased you enjoyed your food. Our new menu will go live in Jan so we hope to see you in the New Year Best Wishes Catherine General Manager
by on December 8th, 2017
3

Nosiy but nice! Good food, or token vegetarian was impressed too, crumble was the only disappointment. Good Guinness Visited The Betjeman Arms - Geronimo Inns on 2017-12-07

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your review. Sorry the crumble wasn't to your liking but pleased you enjoyed the rest of your meal and drinks. Have a great Christmas and we hope to see you in 2018 Best Wishes Catherine General Manager
by on December 8th, 2017
4

Always impressed with what you do. Visited The Betjeman Arms - Geronimo Inns on 2017-12-05

Reply from The Betjeman Arms - Geronimo Inns

Thank you for your lovely review :) Have a good Christmas and we hope to see you in the New Year Best Wishes Catherine General Manager
by on December 7th, 2017
4

As usual, mostly a lovely experience! Waiting staff just the right mix of efficient and friendly - and not too intrusive, essential for long conversations. Food very good, though my turkey could have done with a bit more gravy and the pear tart was rather small and sad. (The pastry was a bit soggy and the sliced fruit maybe could have been cooked? It needed a bit more oomph.) All in all, though, so glad we went and of COURSE we'll be back. Just try and stop us! Visited The Betjeman Arms - Geronimo Inns on 2017-12-04

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for you kind words. Sorry about the lack of gravy and and Pear tart. I have passed your feed back on to my head chef. Have a great Christmas and we look forward to seeing you in 2018 Best Wishes Catherine General Manager
by on December 5th, 2017
4

Really well organised from initial booking, emails answered quickly and hassle of organising a group Christmas dinner taken care of. We were looked after the minute we walked in, service was great, friendly staff and lovely food. Couldn't fault this venue! Only thing I would suggest is Christmas music in background. Thanks for a great time! Visited The Betjeman Arms - Geronimo Inns on 2017-12-01

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your review. I have contacted our music provider and requested more Christmas tracks as we noticed the same over the last few days. Have a great Christmas and we hope to see you in the New Year Best Wishes Catherine General Manager
by on December 2nd, 2017
5

Good Food - Great Service ! Went as a group of x10 and would definitely recommend Visited The Betjeman Arms - Geronimo Inns on 2017-11-30

Reply from The Betjeman Arms - Geronimo Inns

Hi, thanks for the great review Have a good Christmas and we hope to see you in the New Year Best Wishes Catherine General Manager
by on December 1st, 2017
5

Good service by friendly staff Visited The Betjeman Arms - Geronimo Inns on 2017-11-29

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thanks for your review will pass on your feed back to to the team :) Have a good Christmas if we do not see you before Best Wishes Catherine General Manager
by on November 30th, 2017
4

The service was very quick ! Waiters were very friendly ! Food was amazing ! Visited The Betjeman Arms - Geronimo Inns on 2017-11-29

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thanks for the great review :) We hope to see you again soon Kind regards Catherine
by on November 30th, 2017
5

Another enjoyable visit after a day’s Christmas shopping. Great food, great service, great ambiance! Visited The Betjeman Arms - Geronimo Inns on 2017-11-27

Reply from The Betjeman Arms - Geronimo Inns

Thank you for your kind words and 5* star review. we hope to you again soon Best Wishes Catherine General Manager
by on November 29th, 2017
5

Had a very enjoyable lunch and the staff were extremely good Visited The Betjeman Arms - Geronimo Inns on 2017-11-28

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your great review. I have shared your review with the team :) Best Wishes Catherine General Manager
by on November 29th, 2017
5

The setting was well placed and the food was good but the real bonus was having such a lovely helpful and responsive waiter taking care of us. He really enhanced our day - a very special gathering - and I hope he got the tip we left for him even although it was on a card. Visited The Betjeman Arms - Geronimo Inns on 2017-11-25

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your lovely review, i have passed your kind words over to Davide who was your waiter on the day. :) Best Wishes Catherine General Manager
by on November 27th, 2017
5

This was our third visit here in the last few months to eat and we were disappointed with our roasts this time, we had to send two back as they were lukewarm. The wine glasses from the bar area were also water stained and cloudy. That said the service we received from our sicilian waiter was excellent. Visited The Betjeman Arms - Geronimo Inns on 2017-11-26

Reply from The Betjeman Arms - Geronimo Inns

Hi, Im sorry to hear about your experience on Sunday. Would you be able to email me with some more information so i can look in to the matter further? thebetjemanarms@geronimo-inns.co.uk Best Wishes Catherine General Manager
by on November 27th, 2017
2

Perfect little spot away from the huddle and bustle. Go here often for these exact reasons. Visited The Betjeman Arms - Geronimo Inns on 2017-11-24

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your review. Please you find the Betjeman a relaxing spot away from the hustle and bustle of the station :) We hope to see you again soon Best Wishes Catherine General Manager
by on November 25th, 2017
5

We had a wonderful time in the Green Room for a very special reunion. Our waiter Davida from Sicily was absolutely outstanding. We'll be back same time next year for sure! Visited The Betjeman Arms - Geronimo Inns on 2017-11-22

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your lovely review. I will pass your kind words on to Davida. He is one of my stars here :) Best Wishes Catherine General Manager
by on November 23rd, 2017
5

Good food and wine supported by intelligent and attentive staff, I will come back definitely. Visited The Betjeman Arms - Geronimo Inns on 2017-11-21

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your review. I am very proud of the team here and please there service enhanced your recent visit :) Hope to see you again soon Best Wishes Catherine General Manager
by on November 22nd, 2017
4

I have been to the Betjeman Arms on a couple of occasions and always had a good meal. However this time our meals were not all served at the same time and we had to start with one guest still waiting and one had to return a gammon steak that was not well done as requested in fact it was the total opposite. The chips were also greasy and unfortunately one guest was quite ill in the evening. I could understand the meals arriving at different times if the restaurant was busy but it wasn't. This experience was unusual for the Betjeman Arms because I have always had nothing but good service and food on previous visits. Visited The Betjeman Arms - Geronimo Inns on 2017-11-21

Reply from The Betjeman Arms - Geronimo Inns

Hi, 'Im sorry your visit wasn't as good as you are use to. Would you be able to direct message me with a few more details so that i can look in to the matter further thebetjemanarms@geronimo-inns.co.uk Best Wishes Catherine General manager
by on November 22nd, 2017
2

Excellent as always. Good food and good service. Visited The Betjeman Arms - Geronimo Inns on 2017-11-21

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for the lovely review hope see you over the festive period Best wishes Catherine General Manager
by on November 22nd, 2017
5

Great food and great service. Visited The Betjeman Arms - Geronimo Inns on 2017-11-17

Reply from The Betjeman Arms - Geronimo Inns

Hi Thank you for the 5* review. We are really happy that you enjoyed your visit to us. Best Wishes Catherine General Manager
by on November 18th, 2017
5

Generally nice food (although one of the side dishes, the coleslaw, was very salty) and generally good service (they said they'd talk with the manager when we spoke about the overly-salted coleslaw but then never came back) Good ambience and reasonable pricing for somewhere right next to King's X too. Visited The Betjeman Arms - Geronimo Inns on 2017-11-16

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your review. Sorry one of the team didn't come back to you to give you an update. Your feed back was given to me and we took it off our menu and made a fresh batch of Coleslaw up . Best wishes Catherine General Manager
by on November 18th, 2017
4

Great service and lovely quiet environment (requested the Pantry) to chat over lunch Visited The Betjeman Arms - Geronimo Inns on 2017-11-17

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your review. We are really happy you enjoyed your visit to The Betjeman Arms Best Wishes Catherine General Manager
by on November 18th, 2017
5

Very relaxed atmosphere. Very good food. A great venue for lunch nchtime meeting with friends Visited The Betjeman Arms - Geronimo Inns on 2017-11-13

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thanks for the 5* review :) Best Wishes Catherine General Manager
by on November 14th, 2017
5

I could not understand on arrival why the staff are wearing puffa gilets, but seriously it is freezing in the bar area. Made for an unpleasant experience. Food and service is great, but this was a treat outing for my 83 year old father and whole experience ruined by the cold. You MUST find a way of heating the bar. the restaurant itself was bearable. Visited The Betjeman Arms - Geronimo Inns on 2017-11-12

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your review.I really appreciate your comments on the food and service. we have big issues with our heating which contractors are in the process of mending. Unfortunately Sunday was rather chilly so the pub felt exceptionally cold. We are in the process of arranging mobile heater to keep the pub warm, while contractors fix the issue. Please apologies to your father for us Best Wishes Catherine General Manager
by on November 13th, 2017
3

Inedible Sunday roast (burnt potatoes, smelly beef) and I saw a mouse running while having dinner. Visited The Betjeman Arms - Geronimo Inns on 2017-11-12

Reply from The Betjeman Arms - Geronimo Inns

Hi, I'm sorry to hear that you did not enjoy your visit to The Betjeman. Would you please contact me directly on thebetjemanarms@geronimo-inns.co.uk so that i could get a better understanding of your visit and investigate the matter further ? Kind regards Catherine General Manager
by on November 13th, 2017
1

We really appreciated being seated in the private room, the guests were really impressed and loved the whole evening. The staff was very friendly and profession and the food was great also. Visited The Betjeman Arms - Geronimo Inns on 2017-11-10

Reply from The Betjeman Arms - Geronimo Inns

Hi, Your review has brightened up a cold Monday morning :) We are really happy you had a good time and we hope to see you again soon Best wishes Catherine General Manager
by on November 12th, 2017
5

It was a lovely venue for my international guests. Service was good and the food excellent! Visited The Betjeman Arms - Geronimo Inns on 2017-11-07

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you, for your lovely review! We love hearing you had a good time. We hope to see you again soon Best wishes Catherine General Manager
by on November 8th, 2017
5

We had a great reunion in the Green Room. A relaxed chance to catch up with old friends. Thanks to your staff for their friendly service. Only thing not good ...the gents being out of action & then a loo overflowing in the ladies! Visited The Betjeman Arms - Geronimo Inns on 2017-11-04

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thanks your or your review. Its great to hear the team looked after you and your friends. Im sorry about the toilets we have been having issues with the plumbing. we our trying to get the problem resolved. Best Wishes Catherine General Manager
by on November 5th, 2017
3

Good atmosphere, a fine beer selection, friendly service and usually an interesting menu. Sometimes they run out of things (this time it was English mustard, of all items) but that's a small issue. This has been and remains a go-to place for me. Visited The Betjeman Arms - Geronimo Inns on 2017-11-01

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your review. I'm sorry we were caught short on the English mustard front. We hope to see you again soon Best wishes Catherine Button General Manager
by on November 2nd, 2017
4

Good food & a comfortable venue for a catch-up lunch with our daughter. Visited The Betjeman Arms - Geronimo Inns on 2017-11-01

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your review. it always makes mine and the teams day when we get good feedback. Thanks for making us smile! Best wishes Catherine
by on November 2nd, 2017
5

Very disappointed with the amount of food provided for our group. We ordered the buffet at £25 per head, and there wasn't enough for even a small portion each. The quality of the food was excellent, but the quantity was absurd. The manager gave us a discount following my complaint, but it made the evening (the beginning of a choir tour for 40 people) stressful when it shouldn't have been. As I finished paying one of the waitresses said that she'd just found some of our food in the fridge - it hadn't been brought out. Not much use saying that when we had to leave to catch our train. Visited The Betjeman Arms - Geronimo Inns on 2017-10-26

Reply from The Betjeman Arms - Geronimo Inns

Hi, I'm Catherine the new General manager . I apologies that your experience with us caused you stress. My Manager on duty briefed me the following morning on the problem with your booking and i was happy that they had arranged a £185 discount off your bill as an apology .If you wish to speak to me directly Please email me at Betjemanarms@geronimo-inns.co.uk Kind regards Catherine Best Wishes Catherine
by on November 1st, 2017
2

Lovely food and service, most impressed. Visited The Betjeman Arms - Geronimo Inns on 2017-10-26

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your kind words. I'm really happy we impressed you , we look forward to seeing you again soon Best Wishes Catherine General Manager
by on October 29th, 2017
5

Lovely lunch and great friendly service. Thank you! Visited The Betjeman Arms - Geronimo Inns on 2017-10-27

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your kind words :) We hope to see you again soon Best Wishes Catherine General Manager
by on October 28th, 2017
5

A pity the "special" wasn't available. The salad dressing was a bit over done, the chocolate brownie was brilliant. A pleasant place for lunch and the service was good. Visited The Betjeman Arms - Geronimo Inns on 2017-10-27

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your review. I'm sorry the special had sold out. I'm pleased the team looked after you and we hope to see you again soon Best Wishes Catherine General Manager
by on October 28th, 2017
4

Excellent - food was lovely, the venue so relaxed and the staff and service perfect. Visited The Betjeman Arms - Geronimo Inns on 2017-10-25

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your feedback. I have shared your comments with the team as it also makes them happy when they get positive reviews :) Best Wishes Catherine General manager
by on October 26th, 2017
5

We booked for a large group - we were happy with the quality of the food and the waiting staff were very friendly however we felt a bit cramped in terms of space (we would have preferred a larger area for a group of our size), and one of the courses took a long time to be served. We have used the BA before and not experienced these issues so we know it was down to a busy night! Visited The Betjeman Arms - Geronimo Inns on 2017-09-27

Reply from The Betjeman Arms - Geronimo Inns

Hi, I'm Catherine the new General Manager at the BA I really appreciative your feedback. I'm sorry one of your courses took slightly longer to serve. We hope to see you again soon Best wises
by on October 24th, 2017
4

I began making my booking with Jodie, and she was very helpful, as we have a team of 12 with various different dietary requirements. Jodie was very helpful in ensuring the chef could accommodate to our needs. When we arrived on the night, David, our waiter was FANTASTIC. His happy attitude and fantastic customer care really shone through and made our night! A massive thank you to everyone at the betjeman arms. We hope to return soon! Visited The Betjeman Arms - Geronimo Inns on 2017-10-20

Reply from The Betjeman Arms - Geronimo Inns

Hi, My name is Catherine the New General Manager at BA Thank you for your great feedback on Jodie and David both great members of the team! I have shared your comments with them and the rest of the team :) Hope to see you soon Best wishes
by on October 23rd, 2017
5

Room acoustics not good, noiser than we expected from such a 'calm' setting. Excellent service Visited The Betjeman Arms - Geronimo Inns on 2017-10-20

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your feed back , i'm sorry you found it a bit noisy. Our ceiling are really high due to the building being grade 1 listed, please give us a call next time you are visiting and we will do our best to reserve you a quieter corner.I have passed your kind words about service to the team. best wishes Catherine General manager
by on October 22nd, 2017
4

Comfy place to meet with friends, service good, food average... Visited The Betjeman Arms - Geronimo Inns on 2017-10-17

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thank you for your review, i'm sorry you found the food average. Our new Head chef starts this week and has some great idea for our menu. Hopefully we will see you soon and you get to see some of the new dishes Best Wishes Catherine General Manager
by on October 19th, 2017
3

Food was excellent, but more importantly, the service was impeccable. Friendly, helpful and attentive without being overbearing. Definitely to be recommended. Visited The Betjeman Arms - Geronimo Inns on 2017-10-14

Reply from The Betjeman Arms - Geronimo Inns

Hi, My name is Catherine, i'm the new General Manager. Your kind words have made mine and the teams day! Thank you, we hope to see you again soon Best Wishes
by on October 16th, 2017
5

Good service, which we seemed to have to the table all evening, which was great as we had a large group. Visited The Betjeman Arms - Geronimo Inns on 2017-10-12

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thanks for the review. Hope to see you again soon, we have a great festive feast menu if you all fancy coming back for Christmas :) Best wishes Catherine General Manager
by on October 16th, 2017
5

I booked part of the grand terrace for a drinks do. Staff worked hard to help us. Brilliant night. Only small gripes are that some of my guests were sent iinside to order their drink if it was not available outside and there wasnt a token stystem to control tab. Otherwise great. Super venue. Visited The Betjeman Arms - Geronimo Inns on 2017-10-12

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thanks for the review. Pleased you had a good night. Unfortunately we are limited on space on our outside bar which means we run a smaller range of drinks. We don't do a token system as such but we can do a pre paid tab with extra tab keys for large bookings. Please give me a call next time you come and i can arrange a waiter for your party :) Best wishes Catherine General Manager
by on October 14th, 2017
4

Didn't start off well, as there had been a mess-up with the booking, but serving staff Dimi and Eva made sure everything was rapidly smoothed over - and the evening was a great success! Food excellent. Couldn't fault service. Visited The Betjeman Arms - Geronimo Inns on 2017-10-04

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thanks for your kind words, Sorry there was confusion at the start of your booking. Dimi and Ieva are great and loved reading your feedback :) We hope to see you again soon Best wishes Catherine General Manager
by on October 6th, 2017
5

Excellent food (including a wonderful sticky toffee pud), good wine, and a venue where you can hear your companions speak! Visited The Betjeman Arms - Geronimo Inns on 2017-09-29

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thanks for your review. we are all about Great food, Good wine and Great company! The sticky Toffee pud is the staffs Fav! Hope to see you again soon Best wishes Catherine General Manager
by on October 4th, 2017
5

We had our wedding party/reception on the Grand Terrace. It was everything that we'd hoped for:delicious food, fabulous location and the B.A. staff were relaxed and friendly, and did all they could to make our event special. Loved it! Visited The Betjeman Arms - Geronimo Inns on 2017-09-30

Reply from The Betjeman Arms - Geronimo Inns

Congratulations on your wedding :) Really happy to hear you had a great day and the staff helped in making your day special Best wishes Catherine General Manager
by on October 4th, 2017
5

We used the private dining room. Relaxed informal service with thoughtful customer focus. Would recommend if you want a group booking in a private space at a fair price. Visited The Betjeman Arms - Geronimo Inns on 2017-09-27

Reply from The Betjeman Arms - Geronimo Inns

Hi, Thanks for the review, pleased you had a good time in our Green room , its a great room that lets you escape from the hussel and bussel of the bar :) Best wishes Catherine General Manager
by on October 2nd, 2017
5

Good venue for a group of 14 to meet and catch up. Not too noisy or overpowering background music. Attentive service for food and drinks. Visited The Betjeman Arms - Geronimo Inns on 2017-09-22
by on September 27th, 2017
4

The food was the usual good standard we've had before; unfortunately the service, whilst perfectly friendly, was inept with the waitresses seemingly always in a hurry to get away from the table with only half an order. We had to ask for dessert menus and then ask to order coffees afterwards when they should have been offered. Visited The Betjeman Arms - Geronimo Inns on 2017-09-16
by on September 18th, 2017
3

Beautiful Felt very well treated and attended too Anna Visited The Betjeman Arms - Geronimo Inns on 2017-09-12
by on September 14th, 2017
5

Great venue for our informal business meeting and the food was lovely Visited The Betjeman Arms - Geronimo Inns on 2017-09-07
by on September 9th, 2017
5

Good atmosphere, friendly and helpful staff, and the food's great too. Visited The Betjeman Arms - Geronimo Inns on 2017-09-01
by on September 3rd, 2017
5

Good beer and food and very attentive service. Thank you. Visited The Betjeman Arms - Geronimo Inns on 2017-08-29
by on August 31st, 2017
5

A very nice meal. We arrived early and were served promptly in an unusually empty venue, so it was nice to begin eating in relative calm as the place gradually acquired diners. The service was excellent by the Italian waitress, and the food perfectly cooked. I would say that the olives plus bread starter (£6) was disappointing, as there were vast amounts of bread but only 6 olives! At other places I've had a bowlful. Thank you for the drink voucher for the bar. I think the bar girl must have been learning, as she didn't know what a Campari was; nor did she know what sherry was - very odd for somebody doing bar service, as these are pretty standard drinks. Actually, there was no sherry... Visited The Betjeman Arms - Geronimo Inns on 2017-08-26
by on August 28th, 2017
4

Excellent food and service. BRAVO Visited The Betjeman Arms - Geronimo Inns on 2017-08-23
by on August 25th, 2017
5

Just a bit disappointed that your delivery system was not able to source alternatives so there were not so many items missing from the menu. Visited The Betjeman Arms - Geronimo Inns on 2017-08-11
by on August 21st, 2017
4

The food was excellent. We had 2 courses and could not fault it. The goats cheese tart was delicious. Don't know whether something was going off with the staff though. One in particular seemed to be complaining about something to do with work, don't know what but it seemed to sour the atmosphere which wasn't good. It made no difference to how the staff treated us which was very good, but just an undercurrent which we were aware of. We were actually glad to leave because there was definitely an atmosphere. It was a shame because as I said the food was excellent.. Visited The Betjeman Arms - Geronimo Inns on 2017-08-16
by on August 18th, 2017
3

Great food and great service, thank you. Visited The Betjeman Arms - Geronimo Inns on 2017-08-15
by on August 17th, 2017
5

Hired the green room for 14 people. Service was excellent! Food good too. Room a little warm but otherwise comfortable. Able to wire laptop up to screen. Visited The Betjeman Arms - Geronimo Inns on 2017-08-10
by on August 13th, 2017
4

Friendly staff, tasty good value food Visited The Betjeman Arms - Geronimo Inns on 2017-08-10
by on August 12th, 2017
5

Excellent as ever. Great food drinks and service. Visited The Betjeman Arms - Geronimo Inns on 2017-08-04
by on August 6th, 2017
5

Thank you to the Betjeman Arms for coping with a booking of 16 family members including 5 young children. We had a wonderful evening. Visited The Betjeman Arms - Geronimo Inns on 2017-08-03
by on August 6th, 2017
5

Very good as usual . Perfect location too Visited The Betjeman Arms - Geronimo Inns on 2017-07-31
by on August 2nd, 2017
4

Excellent in all respects - staff were friendly and efficient, food was very good. Really enjoyed our visit. Visited The Betjeman Arms - Geronimo Inns on 2017-07-29
by on August 1st, 2017
5

Our potentially tricky event could not have gone better - well done ! Your function room was just right for our 8 Chinese guests, and the buffet style arrangement worked well as only half of them spoke English (no getting stuck next to someone at the dinner table who you can't talk with). The selection of traditional english nibbles and canapes went down very well and there was only a tiny amount of food left over at the end. Our guests loved the location as well and spent half the time takng selfies with the station facade in the background and/or smoking outside. The best thing of all ? Your duty manager kindly allowed us to return one unopened bottle of red wine at the end and knocked it off the bill - many thanks to all of you, you are a great team ! Visited The Betjeman Arms - Geronimo Inns on 2017-07-24
by on July 29th, 2017
5

Very friendly, welcoming staff, food not so good. My soup starter, although delicious, was luke warm and then my gammon steak main was seriously overcooked. Chips were a bit sparse as well. Visited The Betjeman Arms - Geronimo Inns on 2017-07-27
by on July 28th, 2017
3

We had a Fantastic event at the Betjamen Arms. The staff were fantastic, especially Alex and Georgia. We would definitely use your venue again. Thank you for a lovely day. Visited The Betjeman Arms - Geronimo Inns on 2017-07-23
by on July 28th, 2017
5

Great staff...mediocre fòod! Visited The Betjeman Arms - Geronimo Inns on 2017-07-17
by on July 19th, 2017
3

Nice place, friendly staff, the full English breakfast is quite good and not too expensive. Visited The Betjeman Arms - Geronimo Inns on 2017-07-10
by on July 17th, 2017
3

Great location, ambience, service and value for money. Visited The Betjeman Arms - Geronimo Inns on 2017-07-14
by on July 16th, 2017
5

Excellent food and service as always Visited The Betjeman Arms - Geronimo Inns on 2017-07-14
by on July 16th, 2017
5

Throughout the entire lunch trolleys of beer etc.were wheeled past us can delivereries be at a made at a better time not in the middle of service my gammon two slices of warm ham with two eggs no English mustard avalible. Visited The Betjeman Arms - Geronimo Inns on 2017-07-12
by on July 15th, 2017
3

Lovely place; ideal location. Super outdoor terrace both "outside" and station-side. Food was lovely but when my friend ordered coffee the "cream" was undistinguishable and was immediately 'taken off the bill". A very disappointing end to a good meal and experience otherwise. Service was just superb throughout. Visited The Betjeman Arms - Geronimo Inns on 2017-07-12
by on July 15th, 2017
3

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