Broadway London

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Superbowl Sunday! More
Sunday 4 February 2018

Description

Broadway London is a four storey venue with twin roof terraces in West London. Comprised of The Broadway Bar and Grill pub space, The Library club, our Members Level & lower terrace and a fabulous Roof Terrace.

Join us for craft beers, great wine or dazzling cocktails after work, treat yourself to a Bloody Mary and a roast followed by a quiz on Sunday night, or enjoy a meal with the whole family with board games and good music - you can even bring the dog! If you're more of a party animal we offer cocktails and club events upstairs on the weekend. A stone's throw away from Stamford Bridge, join us to watch Chelsea play on our big screen TVs. 

Built in 1680, Broadway London embraces the heritage and character of a traditional old British Pub, with a modern twist and an indulgent approach to food, drinks, decor and entertainment. Each of the four floors offers its own truly unique offering, making this breath-taking venue the perfect setting for a truly special event.

On the first floor, The Library can be set as a subtly lit dining room with crisp linen and top of the rang, featuring offerings from our authentic Spanish Asador grill to create a luxurious and cosy dining experience. The Library can also be transformed into a cocktail lounge with the potential to have a full DJ set up of Technics vinyl decks and CDJs, for the perfect central London party setting! If you would prefer to immerse yourself in the ultimate VIP experience, the private dining room is an exclusive space to dine or party with your guests in an intimate space.

Our Members level on our second floor, is an opulent space of high ceilings, private lounges, delicious drinks and a gorgeous rooftop terrace. The members lounge is the perfect space to host your birthday party, wedding reception or corporate event. Whether you are looking for a blank canvas which you can make your own, an impressive backdrop to your function, or a low-key lounge for casual comfort, the members lounge can cater for all your needs.

At the top of our building, the beautiful roof terrace offers a relaxing space by day and a stunning back drop for any event, and features a roof canape and heaters to keep you warm in the winter. Just ascend to the fourth floor of this historic building for panoramic views of Fulham and Chelsea.
We offer a varied selection of menus to choose from, featuring canapés and BBQs, as well as homely bowl food and sit down dining options, ensuring there’s a little something to charm everyone. Our experienced mixologists will create the best cocktails, our excellent chefs will produce the most mouth-watering food and our lavish setting will wow your guests.

If you decide to book your event at Broadway London, our experienced events team will be thrilled to guide you through every part of the process, removing all the organizational stresses to allow you to simply sit back and thoroughly enjoy your party.

What's on

To see all upcoming events view the full event calendar.


Superbowl Sunday!

Superbowl Sunday!

Sunday 4 February 2018

Join us at Broadway London to celebrate the grand NFL finale with the game of the year in a true American style. Catch...

Info

Booking required for non-members
Booking required
Happily Affordable ££
Fulham
Disabled Toilets
Smart Casual, Dress to impress

Hours

Day Open Close Notes
10:00 02:00
10:00 02:00
10:00 02:00
10:00 02:00
10:00 02:00
10:00 02:00
10:00 02:00

Location

Broadway London
474-476 Fulham Road, London, SW6 1BY

Area:
West London

Nearest station:
Fulham Broadway (Tube)
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Menus

Drink Prices Price
Pint of Lager £4.50
Pint of Real Ale £4.00
Bottle of Lager (330ml) £4.20
Cocktail £8.50
Glass of Wine (175ml measure Large ) £5.80
Bottle of House Wine £17.00
Bottle of Champagne £28.50
Jaeger Bomb £5.50

This venue serves Bar Snacks and International food.

A word from the chef:
Broadway House in Fulham served up modern British and European dishes. Dine on the outside terrace at this stunning rooftop terrace in West London

Private Hire

Name Type Capacity
Seated
Capacity
Standing
Cost Min spend
Midweek*
Min spend
Weekend*
Roof Terrace Rooftop 90 130
Members Club Venue Hire 100 150
The Library Venue Hire 110 180
Private Dining Room Private Room 35 50
* The minimum spends are a guideline only and vary according to the day and time of the year.

(115 reviews) Show all Show fewer



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I booked the meal as a Christmas treat for my staff The wow factor in arriving in the dinning area sand the lay out blew them away The staff attention and service second to non as was the knowledge of wines to select to have with our meal All the food was amazing taste and presentation The Broadway is definitely a place to go to and definately a place to revisit and trust service and food will be amazing Personally also like the automated reminders if the booking Visited Broadway London on 2017-12-21
by on December 27th, 2017
5

Broardway london needs to up its class and show that it need more people to come in and to show what stars it is Visited Broadway London on 2017-12-22
by on December 24th, 2017
1

Place was very very cold on the day (had to keep tour coats on). Food was very slow to arrive despite only few tables booked. Our waitress made the experience bearable as she was very very good and kind. Food was ok. Drinks average. Visited Broadway London on 2017-12-17
by on December 21st, 2017
2

1) No heating in the venue - we all had to sit in our coats for the duration of the meal 2) Had to wait approx 20mins for our glasses to be refilled 3) Had pre-warned them that we had two vegetarians, only to be told when we were ordering that there was no vegetarian roasts left 4) A rude waitress, then called me a liar and said that I had not told her that two of us were veggie, so I had to find the email to prove it 5) The soups came out cold and had to be sent back 6) They then bought out two risotto's for my veggie friends although one had asked for a roast - minus the meat and vegetarian gravy on the side as the waitress had repeatedly said, that the gravy contained 'blood' 7) So the risotto had to be sent back. She was then later bought a roast with chicken...this obviously had to be sent back again 8) None of our meals came out at the same time 9) One roast had to be sent back because it was cold 10) Was then told the desserts we had ordered were not available So all in all, a disaster Visited Broadway London on 2017-12-17
by on December 19th, 2017
1
1 person(s) found this helpful

Nice venue and helpful team. However the food ordered for the party - canapes were poor value for money at 20 pounds per head. There was not enough even with 3 guests unable to come. Burger sliders were cold too. Visited Broadway London on 2017-12-16
by on December 18th, 2017
3

We all really enjoyed it, however it would have been better if the DJ-who was excellent- had played some cheesy Christmas Music instead of 'House' the cohort were not really 'house' types!! Food was excellent though, the soup and risotto portions were quite small. And we nearly got charged for another tables drinks.... Visited Broadway London on 2017-12-15
by on December 18th, 2017
4

the venue was great as were the staff organising through Diane was a pleasure however, on the night the food was so terrible that half of the party left.. we spend £2k on food and about £8k in total. and unfortunately because of the poor quality (and amount) of food it looks very unlikely that we will book here again. -Abb Visited Broadway London on 2017-12-14
by on December 16th, 2017
3

Very enjoyable meal - thanks.. Visited Broadway London on 2017-12-10
by on December 12th, 2017
4

I have been a member of this club for the last seven years virtually from the day that it opened. Over the last few years I have arranged Christmas lunches for a number of friends and associates which have always been very well received. This year was no exception. Last Wednesday and Friday we enjoyed a superb Traditional Christmas Lunch very well presented and served in a friendly and efficient manner.. We will be back next year quite apart from regular family functions in particular on Chelsea match days. Well done to all involved. John Hercock Visited Broadway London on 2017-12-06
by on December 8th, 2017
5

Nice place. The staff here are great! Really helpful and welcoming. This more than made up for the mediocre Sunday Roast (great roast potatoes though) music on a Sunday is great too. Thanks to the staff for a thoroughly enjoyable Sunday afternoon! Visited Broadway London on 2017-12-03
by on December 5th, 2017
4

Pub was cold, and stank of the toilets. Staff were all clueless, except for one manager who left after about ten minutes. Mistakes in ordering, and sprouts were rock hard, and tasted more of horseradish than the horseradish sauce! Beef was very tough. Visited Broadway London on 2017-12-03
by on December 5th, 2017
1

Our Sunday lunch was delicious (we had chicken and beef) also the crumble dessert. I would recommend The Broadway London. Visited Broadway London on 2017-12-03
by on December 5th, 2017
4

Great food and helpful staff Visited Broadway London on 2017-12-02
by on December 4th, 2017
5

I had a timeout voucher so it was great value for money with lovely hosting, a dj and great food. Little slow on refilling the unlimited prosecco but most places are so wasn't a major. Only downside was the reception regarding the timeout voucher which was emailed through in advance as per the advice when it was purchased. When I arrived the manager(?) said that the email address that was on the timeout info with whom I had made a reservation and emailed the voucher through to was 'wrong' and I should have emailed it through to her so 'she can keep an eye on how many people are using the vouchers". Clearly that's an internal error on their administrative behind the scene processes so I thought it was rude to blame a customer who simply followed the instructions that were given. How is a customer meant to know that they need to email through to someone different that isn't listed on the Broadway website, timeout voucher or timeout website. If they don't really want timeout vouchers being used they should stop offering them or work a better system internally so they don't have to impose on their guests like they have done something wrong in using a voucher they paid for and reserved with. Visited Broadway London on 2017-11-26
by on November 28th, 2017
4

Delicious lunch, all 3 courses! Very good service and nice place. Couldn't fault it and value for money on Time Out offer. Visited Broadway London on 2017-11-26
by on November 28th, 2017
5

The atmosphere was great. I went with my parents and they enjoyed the music during dinner. The service was slow and I had to get up twice to go to the bar to ask for service after waiting 20 minutes. We had vouchers for unlimited prosecco, so having to wait for long periods of time was unfortunate as we only had 2hrs. I had the beef and it was be bit tough. The staff was friendly which helped a bit. Visited Broadway London on 2017-11-26
by on November 28th, 2017
3

Great staff, great location, over all really nice place for a private party Visited Broadway London on 2017-11-23
by on November 25th, 2017
5

Very nice service and attentive staff, generous portions ....worth leaving a tip on top of the service charge! Visited Broadway London on 2017-11-19
by on November 21st, 2017
5

Fab roast ,great service and music from the misoul dg's great way to spend a Sunday Visited Broadway London on 2017-11-12
by on November 14th, 2017
5

Great location, friendly staff, good food. We will be back! Visited Broadway London on 2017-11-12
by on November 14th, 2017
5

Amazing brunch, great service. Would recommend!! Visited Broadway London on 2017-11-12
by on November 14th, 2017
5

Great food and drinks, the perfect chilled Sunday! Visited Broadway London on 2017-11-05
by on November 7th, 2017
5

what can i say , amazing night with great friends that had travelled from far and wide , they loved the venue , cocktails and great music supplied by an uber cool fun DJ , would recommend as this is a real gem . Visited Broadway London on 2017-10-27
by on November 2nd, 2017
5

Music and atmosphere was great. Coming along for the first time i was really disappointed that there was only one ladies toilet available and there was no loo roll and there was no presecco. We had to buy the two opened half filled bottles as thats all you had left and one was flat. I had bought my best friend and invited 5 other friends. Visited Broadway London on 2017-10-29
by on October 31st, 2017
3

Worked there as a waitress and never got paid. The bar manager is extremely rude and will make you hate the job.
by on October 30th, 2017
1

Great match day venue for sure Visited Broadway London on 2017-10-25
by on October 27th, 2017
5

Great atmosphere, excellent table service, but very disappointing meal. The steak was small (thin) and had been cooked long before it was served. Visited Broadway London on 2017-10-18
by on October 20th, 2017
4

Great night with friendly bar staff. Also great venue! Visited Broadway London on 2017-10-07
by on October 9th, 2017
5

I went for a meal at Broadway Bar and Grill for my 21st birthday and I cannot thank everyone enough! The team went the extra mile to make it a really special occasion. Will definitely recommend and come again. Thank you! Visited Broadway London on 2017-09-23
by on September 25th, 2017
5

we had an amazing time , lots of fun , lovely staff , cracking music DJs were a joy , we danced all night , cocktails delicious too , sure to be back soon , thankyou for a great night Visited Broadway London on 2017-09-22
by on September 25th, 2017
5

What a star your Bren Magee is ! Visited Broadway London on 2017-09-20
by on September 22nd, 2017
5

The lady behind the bar didn't know how to order food, I had to go to the middle floor to try and order some and then they sent me back outside on the street and back through to the ground floor just to order 10 lots of chips for our clients. Terrible service this time round. Plus there was no draught beer.... Visited Broadway London on 2017-09-19
by on September 21st, 2017
3

Great evening at BH. Staff were warm and friendly, and security were very good. Only issue the whole night was the draft beers not being on, but this was quickly rectified when brought up to the bar staff. Visited Broadway London on 2017-09-17
by on September 19th, 2017
4

A really fantastic venue, friendly and helpful staff. They had an issue on the evening, but they weren't rude, they found a solution and let us get on with it. 10/10 would recommend and will use again. Visited Broadway London on 2017-09-16
by on September 18th, 2017
5

1. On arrival at 17.45 the venue was still been set up and there was no toilet paper/ soap in the ladies' toilet which we had to ask for. The heating on the roof top was totally inadequate. Only 3 of the heaters were working. The awning which I had paid an extra £300 for hardly covered any space and the table with glasses on had been situated underneath it. We were very lucky it did not rain because if it had the 70+ guests had nowhere to go to shelter. 2. The cocktail masterclass consisted of the only bar man on duty that night making 4 cocktails which he then passed round for those there to sample. Where were the 13 cocktails I had paid for at a cost of £325? Also there were no canapés served during this time at an additional cost of £130. These were finally served after repeated requests on our part at 9 in the evening. Another detail was that the BBQ was also very late and not at the time we had agreed. 3. We were aware that the music had to be turned off at a certain time on the roof terrace and that had been one of our main concerns. To appease us you had said in your e-mail of 1st September that the guests were welcome to use the VIP room, The Library or stay on the roof terrace knowing full well that you had another party booked in that evening and therefore the guests had nowhere to go once the music had been turned off. Therefore after 11 o'clock, having booked your venue until 2am the guests had nowhere on your premises to go and so left for other places. I feel that we were deceived by you over this and feel that we should be reimbursed accordingly. These are my main complaints and because of the decision of everyone to leave the venue Jen left her presents and the cake stand behind. My husband rang yesterday and as always had to leave a message asking for someone to put them in a safe place so we can pick them up later this week. Visited Broadway London on 2017-09-16
by on September 18th, 2017
1

Razi was exceptional in ensuring our night went smoothly. 10 out of 10. Visited Broadway London on 2017-09-09
by on September 11th, 2017
5

Hi My Son ,Daughter, & I. Thank all the Staff, @ Broadway House, for a lovely roast dinner on Sunday 3rd September!! First time visit! will be making booking for a visit at Christmas! Regards to all @ Broadway House! 5stars!! Ian, Darryl, Natalie Benjamin. f Visited Broadway London on 2017-09-03
by on September 8th, 2017
5

We had our sons 21st Birthday and we had a fantastic time. The venue and the staff were fantastic I would highly recommend Visited Broadway London on 2017-08-23
by on August 25th, 2017
5

Great afternoon and well staffed. Visited Broadway London on 2017-08-19
by on August 21st, 2017
4

The setting (on the roof) was fantastic - hidden away and very sheltered so that despite not being a very warm night we could stay there all evening and not feel cold. The staff were lovely, but very badly briefed and organised. We had to travel round the three or four bars in the venue before we were told we weren't able to have any cocktails (despite being sent a cocktail menu in advance). The food was good and arrived on time, but no one had a record of my order that I had made in advance. I would go again for drinks, but would not use it to organise an event as it did make the start of the evening quite stressful. Having said all of that the waiting staff were charming and tried really hard to help us. Visited Broadway London on 2017-08-04
by on August 6th, 2017
3

Great service, great vibe and friendly staff. Well impressed. We will be coming again Visited Broadway London on 2017-07-14
by on July 16th, 2017
5

Great night, had the lower terrace, it was the perfect size for a party of 50. Very attentive staff and great food. Couldn't think of a better venue for a private summer party. Visited Broadway London on 2017-07-07
by on July 11th, 2017
5

Lovely evening on the terrace at Broadway House. Great place, lovely staff and fabulous drinks! Coming back soon! Visited Broadway London on 2017-07-08
by on July 10th, 2017
5

The best service in town..!! Visited Broadway London on 2017-06-25
by on June 27th, 2017
5

From the very beginning of my experience, starting with speaking with Design my Night to their introduction of the team at Broadway house the whole process was effortless. I made a reservation for the roof terrace and the Library, having visited the venue before hand it looked fantastic. I am glad to say that the day of the event exceeded my expectations, combined with the weather and great service my entire evening and party was a great success with everyone having a great time. So a big thanks to Design my Night for the introduction and to Broadway House for a great party!!!! Visited Broadway London on 2017-06-17

Reply from Broadway London

Hi Matthew, We are so happy to hear that you had a great night on your birthday! You were also an absolute pleasure to accommodate. We're so glad you got the sunshine for your birthday and had a great day. We hope you'll head down again soon! Thanks again for your lovely feedback. Warm regards, Broadway Team
by on June 19th, 2017
5

Not really impressed. My friend got there befor me and was told there was no booking when I arrived we managed to get a table but one for 5 people And I had requested one for 13! Wouldn't come here again. Visited Broadway London on 2017-06-17

Reply from Broadway London

Hi there, We're so sorry to hear that you didn't have a good experience at your party! Could you contact our events manager directly on events@broadwaylondon.com to discuss further? We'd love to make it up to you and give you the service deserved. Warm regards, Broadway Team
by on June 19th, 2017
1

We went last Sunday on a recommendation from a freind to celebrate a birthday. We were lucky enough to go when I Soul were playing there. From beginning to end the hospitality was superb. Our host Razi looked after us to a very high level serving our food checking our drinks, getting candles for the cake and going to the shop to get soya n lk for one of our guests. To top it of one of the ladies lost a button to her dress and he even provided a safety pin. I mean where do you get service like that? We really enjoyed the roast dinner too.. The Isoul crew who play beautiful music whist you eat were friendly and accommodating of our request ..... More please. Hats off to you I will be back with more freinds and familyx Visited Broadway London on 2017-06-04

Reply from Broadway London

Hi there, Thank you so much for your lovely feedback! Mi-Soul is on every Sunday in the venue so we hope you'll come back and join us again. We are very proud of Razi, who always loves to go above and beyond. Your lovely feedback made him blush, so thanks for letting us know about your experience! We hope to be able to look after you again in the near future. Warm regards, Broadway Team
by on June 6th, 2017
5
1 person(s) found this helpful

dirty place, don't expect too much. Visited Broadway London on 2017-05-27

Reply from Broadway London

Hi there, We're so sorry to hear that you didn't have a good experience at your party! Could you contact our events manager directly on events@broadwaylondon.com to discuss further? We'd love to make it up to you and give you the service deserved. Warm regards, Broadway Team
by on May 29th, 2017
2

The food was very good but I booked for Mi Soul and the place was over run with Chelsea football supporters so the dj had to play for the football crowd. We left early as the crowd were too rowdy. This is a great venue and Mi Soul is usually a nice chilled experience. Just avoid when Chelsea are playing at home. Visited Broadway London on 2017-05-21
by on May 23rd, 2017
2

Lovely roof terrace drinking in the sunshine, All the staff were friendly as usual. Love this place! Visited Broadway London on 2017-05-21
by on May 23rd, 2017
4

Best service ever and great steak to boot! Visited Broadway London on 2017-05-15
by on May 17th, 2017
5

Service good, venue great - didn't think the food (sunday roast) was all that. Veg looked reheated, Wouldn't stop me going again - but probably wouldn't eat there. Visited Broadway London on 2017-05-14
by on May 16th, 2017
3

Extra bar staff would help in future on such a busy night Visited Broadway London on 2017-05-12
by on May 14th, 2017
4

The restarant ordering was somewhat chaotic, we wasnt sure who was doing what, one person provided the menu, another took the order, another provided drinks and all arrived at varying times, if at all. The food, roast chicken and roast potates- sadly were very dry. We ordered a bottle of wine with our dinner, being told they are out of stock of many of the items on the menu, when it came to ordering another bottle of the same wine we were told we do not have anymore. This should have been pointed out from the outset and when questioning staff why are they so low on stock we were told," I dont buy in the wine- I know its not acceptable to have to drink antoher make but i dont make the rules". Fortunatley the music , people , venue and day itself was brilliant, next time we just make sure we eat somewhere else first. Visited Broadway London on 2017-05-07
by on May 9th, 2017
3

The overall experience was good with well cooked food, presentation and decent portion sizes. However, I or a member of my party had to get up to draw the attention of our server more than once and it wasn't very busy. A bottle of wine was ordered and although it came in a chiller, the bottle was not opened nor was it poured for us. A member of the party was gluten free (brought to the attention of our server) yet was served a gluten meal. This matter was however rectified but closer attention and care should have been paid. I am also awaiting the remainder of my deposit to be returned (there is a payment of £10 per head when making a reservation for MiSoul). I shall return, looking for improvement. Everyone is entitled to an off day but not when a dietary requirement/restriction is concerned. Visited Broadway London on 2017-05-07
by on May 9th, 2017
3

This is just a walk in pub. I drove from Gillingham in Kent. Almost 2 hrs. Mi- soul says its the place to be for a lunch. I was disappointed. The food was very stand and expensive for what we could. Steaks were fatty too. Visited Broadway London on 2017-04-30
by on May 4th, 2017
2

Great service and relaxing atmosphere Visited Broadway London on 2017-05-01
by on May 3rd, 2017
4

Had a fantastic time on Monday at Motown Mondays - Food was amazing (I had the double stacked Boys II Men burger) Music was fantastic all day - especially the Marvin Gaye remix that was played - loved it all! Thank you for such a great day! Visited Broadway London on 2017-05-01
by on May 3rd, 2017
5

Very poorly organised rooftop party. No bar at the rooftop - had to go 2 floors down to get drinks. Music was cutting off. No one was there to greet us and take to our reserved table. Couldn't find the manager. Eventually just found a corner for ourselves. Some barmen didn't speak English. Poured double gin and tonics into short glasses when they could have washed tall glasses (it wasn't busy and unmanageable). Visited Broadway London on 2017-04-30
by on May 2nd, 2017
1

It was bloody awful. I reserved the 2nd floor & when I went up there was a lady on her laptop massively confused. I had to take my client for lunch in the freezing cold pub downstairs & we nearly missed lunch orders & all the staff were on laptops & walking around confused. Visited Broadway London on 2017-04-28
by on May 2nd, 2017
1

Where do I start. 2 weeks ago I booked a table for my girlfriend and I from 5.30-11pm on sat 29th April to watch the boxing. After much confusion and passing about / accidental email confirmations we managed to pay our deposit and receive final confirmation of our booking. When we arrived at the time of our booking, a very aggressive door man insisted it was not yet 5.30, however his colleague and I could clearly see it was 5.35. We were then escorted to a table that was not reserved, as had been confirmed, where we had to ask staff to put the boxing on the tv despite that being what we had paid for. An hour in to sitting at the table we were asked to move as we did not have reservations. I showed THREE staff members my booking confirmation email and explained how we had paid a £20 deposit so would not accept being unseated. We were then taken upstairs where we were given a table that was reserved for another couple who had not turned up- still no sign of our table. This table was in front of a screen that was broken meaning the boxing - the reason we were there - was unwatchable. We were then told that the kitchen was closed. So at this point we had no reserved table, no boxing, and now no food. On top of this, when I attempted to find my partner upstairs the first time we were moved, I accidentally presumed i had to enter the above restaurant via the outdoor stairs and passed through the entrance door carrying my drink. The same door man from before then physically pushed me - spilling my drink- backwards saying 'oh not you again'. When I explained I was just looking for the upstairs restaurant he laughed and said 'go on then, show us where the bar is out here. Just try it.' I was completely embarrasssed and confused so I asked again how to reach the upstairs bar and he just laughed at me and shrugged, blocking my way back in to the pub. Eventually, after my partner made a complaint, we were seated in front of a working screen and were at last able to place our food orders. It is because of this that we didn't speak to the manager on the night or log a formal complaint. However, I am now given the opportunity to describe to you the absolutely disastourous, offensive and intimidating behaviour of your door staff, the complete disorganisation and poorly prepared position of your floor staff and, sadly, the huge negative effect this all had on our night. I have never felt so targettied for being a gay women by door staff, ever, and will be sure to warn others who might have thought your venue was a respectable one. I do not wish for an apology or even any sort of compensation, but please PLEASE sort out your team and speak in seriousness about the importance of remaining calm and dignified to your door men when they are next confronted with an innocent, punctual and polite gay women looking for the restaurant as opposed to some public humiliation. I wish I had the option of choosing zero stars. Visited Broadway London on 2017-04-29
by on May 1st, 2017
1

The TV was not working. We could not stay. Visited Broadway London on 2017-04-29

Reply from Broadway London

Hi there, I am so sorry that you had such a bad experience when our TV cut out for the big fight! We were completely caught out by this and are genuinely gutted that it lead to the disappointment of so many people who had pre-booked tables. We'd love to invite you back another time and give you the service and treatment that you would have expected to receive from our venue. If you'd like to rebook or discuss further please email me on events@broadwaylondon.com so I can ensure you're looked after properly! Mhairi Crossan Events Manager
by on May 1st, 2017
1

Poor management, booked a table for 10 for the Joshua fight and only got given 8 seats. Asked twice for more seats and they never came. Also we were not warned there would be an entry fee on the door despite having asked beforehand. Visited Broadway London on 2017-04-29

Reply from Broadway London

Hi there, I am so sorry that you had a bad experience at the big fight. We were incredibly busy that day and so our service may not have been to the standard it usually is. We'd love to invite you back another time and give you the service and treatment that you would have expected to receive from our venue. If you'd like to rebook or discuss further please email me on events@broadwaylondon.com so I can ensure you're looked after properly! Mhairi Crossan Events Manager
by on May 1st, 2017
2

Great pub, good selection of beers, brilliant atmosphere for sport, would recommend. However bouncers seemed heavy handed this evening, organisation of booked tables was poor and many staff weren't aware of who was in control of bookings. Bar manager was on the ball luckily, and managed to sort things after being sent to three different people first. Visited Broadway London on 2017-04-29

Reply from Broadway London

Hi there, Thanks so much for your feedback, I'll ensure that this is passed on to the relevant departments so that these issues are dealt with. I'm glad that there were some positive elements to your experience too! We'd love to invite you back another time and give you the service and treatment that you would have expected to receive from our venue. If you'd like to rebook or discuss further please email me on events@broadwaylondon.com so I can ensure you're looked after properly! Mhairi Crossan Events Manager
by on May 1st, 2017
3

The atmosphere was as lovely as ever, however the Fôod was so awful it was embarrassing as I had invited friends to join myself and my husband for Easter Sunday dinner. I had to eat as I could have not lasted the evening without food and really begrudged paying for my meal which consisted of burnt potatoes and frozen "Aunt Bessie" roast potatoes and frozen carrots. The mixed veg was also supposed to include cauliflower cheese but was not served My husband couldn't touch his food. Despite the fact there were so few people in the restaurant there was no roast lamb available and the service was very poor. Very disappointed and feel I should be reimbursed for my meal. Visited Broadway London on 2017-04-16

Reply from Broadway London

Hi there, I'm so sorry that you had a bad experience in our venue! It's unacceptable that elements of your meal were missing and others burnt. I can assure you that none of our food is frozen, as we pride ourselves on using quality, fresh ingredients. However if they weren't cooked beautifully on the day for you then that's really disappointing and not representative of us as a venue at all. We'd love to invite you back another time and give you the service and treatment that you would have expected to receive from our venue. If you'd like to rebook or discuss further please email me on events@broadwaylondon.com so I can ensure you're looked after properly! Mhairi Crossan Events Manager
by on April 18th, 2017
1

Venue, music and atmosphere good...Service and food very very poor. Worst I have experienced in a long time. Visited Broadway London on 2017-04-16

Reply from Broadway London

Hi there, I'm so sorry that you had a bad experience in our venue! We'd love to invite you back another time and give you the service and treatment that you would have expected to receive. If you'd like to rebook or discuss further please email me on events@broadwaylondon.com so I can ensure you're looked after properly! Mhairi Crossan Events Manager
by on April 18th, 2017
2

Amazing staff, amazing rooftop, my friends and i had a great time!! Thanks Broadway house, we will be back again soon. Visited Broadway London on 2017-04-08

Reply from Broadway London

Thank you for your lovely feedback! We'd love to have you back and look forward to your next visit! :)
by on April 10th, 2017
5

The team were very accommodating to our requests and made it a great night. We were very pleased with our experience and look forward to the next event we host there. Visited Broadway London on 2017-04-06

Reply from Broadway London

Thank you for your lovely feedback! We'd love to have you back and look forward to your next visit! :)
by on April 10th, 2017
5

Sorry I hate to leave negative feedback but the food was awful. Ordered steaks, dreadful piece of meat and very tough and half the chips hot/ half cold. Sent food back to be replaced but second liot came out the same. Left without eating in the end. Doubt the chef could have done anything better as meat was very poor quality. Completely embarrassed as was entertaining clients. Never again! Visited Broadway London on 2017-04-05

Reply from Broadway London

Hi there, I'm so sorry that you had a bad experience in our venue! We'd love to invite you back another time and give you the service and treatment that you would have expected to receive. If you'd like to rebook or discuss further please email me on events@broadwaylondon.com so I can ensure you're looked after properly! Mhairi Crossan Events Manager
by on April 7th, 2017
1

Friendly staff, nice food and a lovely atmosphere made it a very enjoyable experience! Visited Broadway London on 2017-04-01
by on April 3rd, 2017
4

An excellent family day out at the Mum's bloomin brunch run by A Family Affair in the beautiful surroundings of the Broadway. Staff were all very friendly and helpful so even when food didn't always arrive on time we were having such a good time it didn't really matter! Visited Broadway London on 2017-03-26
by on March 28th, 2017
5

Thank you for a lovely meal. We had a fantastic evening and met some really fun people. Great night X x x Visited Broadway London on 2017-03-18
by on March 22nd, 2017
5

Nicest Lamb I've eaten in years! Visited Broadway London on 2017-03-13
by on March 15th, 2017
4

I was pleasantly surprised at the ambience. I found it relaxing and it was a ideal place to have a first date. The Sunday roast was very good. I will be recommending it to friends. Broadway is a lovely place to chill and have a danice after dinner. Thank you Visited Broadway London on 2017-03-12
by on March 15th, 2017
5

Great food, great music,great vibe we had a excellent evening. As Arnie would say I'LL BE BACK. Visited Broadway London on 2017-03-12
by on March 14th, 2017
5

I liked the atmosphere and the table decoration for the fondue night. The chef took care of us. We will come back. Visited Broadway London on 2017-03-09
by on March 13th, 2017
5

We have an amazing sunday at Broadway House. Really fun, the atmosphere, music, food and drinks were all on point! Well done, we have already re-booked! x Visited Broadway London on 2017-03-05
by on March 7th, 2017
5

The staff were courteous and accommodating. There had been a minor issue with the booking but the staff more than made up for it. The food was excellent and I would definitely go here again. Wonderful Sunday afternoon. Visited Broadway London on 2017-03-05
by on March 7th, 2017
5

We got there on time, and the area was too busy to accommodate us, so went downstairs to eat, which was much quieter so better for conversation. But then we were forgotten about, other parties were attended to before us, even though we were there way before them. The food was good, service was very chaotic, staff were apologetic. Visited Broadway London on 2017-03-05
by on March 7th, 2017
2

We celebrated a clubbing MC legend'd birthday 4.3.17, from the people to the venue to the music to the service, broadway house delivered on every levek! Thanks to tye team there who worked so hard to keep a rocking 400 people happy! Awesome :) Visited Broadway London on 2017-03-04
by on March 6th, 2017
5

Five star! I was offered different vegetables instead of broccoli with my Duck, and all the dishes were delicious. My Valentine's evening partner was also extremely pleased.. Friendly people. Cooking was five star. Very happy occasion. Visited Broadway London on 2017-02-14
by on March 4th, 2017
5

Apres-Work Fondue last night was amazing! Great atmosphere and the actual Cheese Fondue was one of the best Fondues I have ever had! It's not often I have to ask for the chef to make a compliment but I just had too! Looking forward to trying the Sunday roast!
by on February 24th, 2017
5
1 person(s) found this helpful

We went for mi Mi soul lunch on Sunday with two friends came down from Poole Roast was fab , staff very friendly . Great music ..... even had a little dance 😀 What a fab way to spend a Sunday afternoon /evening Can't wait to do it again 😀 Visited Broadway London on 2017-02-19
by on February 21st, 2017
5

The best Sunday roast ever... and the best music... Visited Broadway London on 2017-02-19
by on February 21st, 2017
5

Really nice waiting staff, good was good should have more veggie option for example roasts look lovely but no vegatarian. Having Mi Soul makes you want to stay until evening. Great time out. Visited Broadway London on 2017-02-19
by on February 21st, 2017
5

Cheese board sloppy! Had to send that back! Great staff but they need more support and proper waiting staff! Toilets where clean but no toilet paper!!! Music was good.. well done dj's I'm sure you will get there but you need to improve things. You could have a great place on your hands with a bit of hard work (as a team) and told to the place! Which means attention to detail and customers. Visited Broadway London on 2017-02-12
by on February 14th, 2017
2

Venue was nice Was told to pre order veggie meal and they didn't even have it!! This was a birthday treat for me and my party so it did not go down well. Not a great start! The staff was rushed off their feet, too young and not really looking after their customers We had to change the glasses on the table 3 times as they where dirty! Pudding was salty (salty cream) also served with sticky toffee pudding! That was salty! Drinks where good Great atmosphere but sitting under a load speaker you could not hear your self think or have a conversation! At dinner..... Main meal was very tasty through and good value for money! We would come back but not to eat!! I did get a free cocktail as it was my birthday as they did their best!! Visited Broadway London on 2017-02-12
by on February 14th, 2017
3

New experience . Great music . Good setting . Friendly staff . David Rodgers was our main server . Booked 2 to 4 sitting . Will go back . Although advertised as Sunday roast event there were other choices available . Several children at our sitting and one large group . Will book 4 to 6 next time as apparently tables moved out of the way and people dance . Visited Broadway London on 2017-02-12
by on February 14th, 2017
4

Top quality as always when we visit here👍🏾 Visited Broadway London on 2017-02-12
by on February 14th, 2017
5

On the plus side, nice friendly people, music great , good atmosphere! Down side as follows- had Sunday roast and food could have been hotter. £28 for a bottle of Rioja a lot of money and poor quality and very thin wine . Rioja should be a fairly thick wine I think your prices are very over the top generally! The premises looks tired and in desperate need of a refit and a good lick of paint. The chairs in the dining area in particular are badly scuffed and battered and have seen better days. I did mention to the manager that one complete arm was missing on one of the chairs and it was a safety risk- he said he knew and it was simply moved over to another table!! If your going to charge your kind of prices please ensure that your product and premises are up to speed. I would appreciate some feedback on my comments Alan Cotton Visited Broadway London on 2017-02-05

Reply from Broadway London

Hi Alan, thank you for your review. I'm glad that there was some positive elements to your experience in the music and atmosphere! We really pride ourselves in our wines which are hand-selected by our sommelier. We are especially excited about this new selection, which contains only high quality wines which we believe are priced very fairly. We would have to agree absolutely that it is not acceptable to be given a chair which was missing an arm! We have since removed this damaged chair and checked all of the others, so thank you for bringing this to our attention. We receive many compliments on the Library level overall, and so won't be having a full refit in the coming weeks. However, we are constantly carrying out maintenance throughout this very large venue so that it is a nice environment to spend time in. I am disappointed to hear that your Sunday roast wasn't warm enough, as we pride ourselves on our roasts which usually receive good reviews! Therefore I would love to invite you back for another Sunday roast, in the hope that we can redeem ourselves and serve you the quality of food that you paid for. If you would like to accept my invitation then please email me on events@broadwaylondon.com so that we can arrange. Thanks for your time in reading this! Mhairi Crossan Broadway House
by on February 8th, 2017
3

Music& atmosphere was great, however the Sunday roast was overpriced and the staff were not attentive, I had to get up several times to get staff 's attention. Visited Broadway London on 2017-02-05

Reply from Broadway London

Hi there, I'm really sorry to hear that you didn't have the best experience at Broadway House! We have priced our Sunday roasts in line with our competitors, at what we believe are fair prices. However we strive to deliver exceptional food and service in a great atmosphere, and so I'm disappointed that you didn't receive this on the day. I would like to invite you back to enjoy our Sunday roast so that we can hopefully redeem ourselves! If you would like to accept the invitation and are willing to give us another chance, then please email me on events@broadwaylondon.com to arrange. Best wishes, Mhairi Crossan Broadyway House
by on February 7th, 2017
3

Amazing bar and great service Visited Broadway London on 2017-02-05
by on February 7th, 2017
5

Great food and service as always! Visited Broadway London on 2017-01-18
by on January 22nd, 2017
5

Great food and service, this place really cares about your experience, also the upstairs area is great. Thanks for making the evening brillant. Would definitely recommend and go back Visited Broadway London on 2017-01-13
by on January 20th, 2017
5

Brilliant feedback from the guests that had attended, polite and very helpful staff even when booking over the phone. Lovely table and area chosen for the amount of guests, overall a great experience. Will definitely be using you again! - Thank you! Visited Broadway London on 2017-01-08
by on January 10th, 2017
5

Great music and atmosphere. The staff looked after us, which it is always appreciated. Visited Broadway London on 2016-12-31
by on January 2nd, 2017
5

The food was delicious and all the staff and other guests were so welcoming we had a lovely day! Visited Broadway London on 2016-12-25
by on December 27th, 2016
4

I'm afraid to say my experience with Broadway House, or more particularly the booking process, was extremely dissatisfactory- I booked a table for 7 people for lunch at Brasa (table booked for 15th December) on the 23rd November, but was left a voicemail on the evening of 14th December to call yourselves back (no further detail). This was followed up by an email from yourselves on that evening to say that the restaurant was not actually open that next lunchtime. I was staggered it was thought to be acceptable to give such short notice that the venue was not actually open the following lunchtime, despite such a long lead in time- this caused a great deal of difficulty on the morning of the 15th in finding another venue at such late notice. Overall I'm afraid to say my perception of Broadway House is not good, and I could not look to bring clients here again. Visited Broadway London on 2016-12-15
by on December 19th, 2016
1

Chicken burger tasteless and had bones in! Chips over cooked and dry. Website states 2 4 1 burgers but when arrived informed that deal no longer existed. Although partial refund for some food offered no apology was given. The worst food and service I have experienced in a long time. Visited Broadway London on 2016-12-12

Reply from Broadway London

Hi there, Thank you for taking the time to leave a review, all our customers feedback is invaluable to us as it affords us the opportunity to improve, which we continuously strive to do. Please would you be so kind as to let us know which website you saw the promotion on, as we have had our Christmas website up on our website, www.broadwaylondon.com for over 5 weeks and there is no mention of 2-4-1 burgers on it. If you could let us know where you saw this, we would of course take that down immediately. With regards to the food and service, we are terribly sorry you had a most unpleasant experience and will be looking into it immediately. If you would like to contact us directly with any further details that would assist us in getting to the bottom of who served you and why the food complaint was handles so badly, it would be greatly appreciated. Please accept our sincere apologies. We hope that you will give us the opportunity to redeem ourselves in the future. Wishing you a Merry Christmas.
by on December 14th, 2016
1

We had a lovely Mi-Soul Sunday afternoon/evening at the Broadway House. The staff were attentive, the Sunday Roast was delicious and the music was amazing. Good atmosphere, food and music; what's not to like. Looking forward to going back again. Visited Broadway London on 2016-12-11
by on December 13th, 2016
5

it was absolutely amazing... Great service, fantastic food.. Visited Broadway London on 2016-12-11
by on December 13th, 2016
5

Great food, lovely staff.....very enjoyable breakfast dining experience..!! Costas Adamou (Tims Dairy Ltd) Visited Broadway London on 2016-12-11
by on December 13th, 2016
4

From the outset, every member of the team worked together to achieve a truly memorable day (And evening!!) With helpful emails and chats, we felt extremely welcome. The Venue was decorated in a relaxed manner and made our guests feel at home, some not wanting to Leave! WE will be recommending you all to anyone who will listen One suggestion should I be pushed to find one,was the Air conditioning system in the back room - On a winters evening it would be terrific if this was pumping warm air to counteract the effect of the terrace door being opened and closed. Visited Broadway London on 2016-11-26
by on November 30th, 2016
5

I love the atmosphere in the venue. You are made to feel so welcome. Visited Broadway London on 2016-11-27
by on November 29th, 2016
5

Amazing atmosphere, great good and superb service.. Visited Broadway London on 2016-11-13
by on November 15th, 2016
5

Excellent ambience and Food, exceptionally comfortable 💯 Visited Broadway London on 2016-11-06
by on November 8th, 2016
4

Excellent. Warm. Friendly. Quick without being rushed. Delicious risotto. Visited Broadway London on 2016-11-05
by on November 7th, 2016
5

Poor communication. I was only told on the night of my party the terrace closes at 23.00 which defeated the purpose of having the whole floor to ourselves, and my guest not having to leave the party to go upstairs to smoke. It took over an hour to try and get my DJ controller hooked up to the mixer. Nobody there had the faintest idea what to do. Luckily my friend arrived who is a DJ and sorted it out. For a private members bar I expected exceptional customer service. Sadly I was disappointed . As mentioned the communication and details about the venue were a compete shambles. I lost out on a great photo booth due to the lack of response from the venue, and when they finally got back to me 8 days later the photo booth was booked for my date !! Which meant I had to find another one with only about 9 days until the party.We also had random strangers coming into my party from the downstairs party, which I was really annoyed about. The staff on will he Night were lovely and this is no reflection on them. The organisation,management and most of all the communication of my party is the reason I am so disappointed . Visited Broadway London on 2016-10-22
by on October 24th, 2016
3

Great Venue and Location, Private Bar, Entrance, Cloakroom and Toilets perfect for Corporate Events and Private Events. Would recommend the Canapes menu and experience Bar Staff Visited Broadway London on 2016-10-11
by on October 17th, 2016
5

Great service and food with a warm welcome for our meeting. We hope to be back! Visited Broadway London on 2016-10-05
by on October 9th, 2016
5

Fantastic venue and cheery service! Kama and the team were very accommodating and myself and my friends had a brilliant afternoon and night. The rooftop terrace is grand and cosy. Good vibes and will definitely come back soon for another party! Visited Broadway London on 2016-08-06
by on August 8th, 2016
5
1 person(s) found this helpful

Brilliant night... stuff are friendly and helpful. We had a party of 8 and 3 extra people arrived which the staff were happy to make space for..... Thank you will see you again soon :D Visited Broadway London on 2016-06-02
by on June 4th, 2016
5

Lovely venue, great rooftop terrace and good service. The function rooms are very stylish and everyone at our event had a wonderful time. Drinks are a little pricey but that's London for you. Visited Broadway London on 2016-04-09
by on April 11th, 2016
4

Despite being marketed as a members club they don't check memberships before letting people . As a result it was very crowded and service was slow. You also feel cheated if you did join as a member despite it being required Visited Broadway London on 2015-12-19
by on December 21st, 2015
1

I recently hosted an evening at the Broadway House and can't compliment the management and staff enough for their assistance and friendly attitudes. It was like a breath of fresh air having been to many events across London. The location ,great building and staff all make for a great night and perfect party atmosphere. Thank you and well done to you Broadway House.
by on June 17th, 2013
5
1 person(s) found this helpful

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