Setting your Auto follow-up (leave a review) email

Setting Collins to send automatic follow-up emails to your completed bookings, 2 days after the booking.

Bookings Rules Section


Emails tab

Scroll down and tick “Send booking follow-up emails” box

The follow-up email goes out as standard, personalised, asking the customer how their night was. If you want to add a further message to the follow-up email put that in the text box that appears

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